Chasity is a super helpful person and very easy to deal with. She helped my father and I secure 2 units with ease.
Marge was very helpful in our experience renting a storage unit. She was very patient and knowledgeable in all the questions we asked. She was very great.
We had a great experience with Public Storage during our home renovation and while our house was on the market. We needed a clean, secure, and conveniently located place to store our belongings, and this location was exactly what we were looking for. The facility was always well maintained, easy to access, and gave us peace of mind knowing our items were safe. The staff (Marge) was friendly and helpful throughout the process. We would definitely recommend this Public Storage location to anyone needing storage during a move, renovation, or life transition.
Marge and Chris were extremely helpful getting us checked in lovely people beautiful facility
I have been using their space for two big units and clean and great location. More- I v been so happy with the staffs- Marge and Chris- they both are warm and friendly.
Marge was wonderful and quick to to get us our unit quick
Outstanding Customer Service!
I spoke with Marge about my bill going up when I just started to rent in February. She was able to get me a discount for the next 6 months! It was so pleasant to talk with her and she took care of my issue so quickly. It was so nice to speak with a real person and someone so pleasant as Marge. Public Storage needs more people like her!!! Thank you Marge!!!
Marge was so kind and helpful she stayed after business hours to help me.
Margo was extremely helpful with our storage needs and got us in and out in no time flat!
Highly recommend this facility!
This public storage location is great. Marge is wonderful with customers and very detailed oriented. She gives you all the information you need to start your rental. Easy access on and off the 400.
Marge is great! Super nice and helpful.
Marge was so helpful in getting my locks switched. She knew the procedure without a hiccup and was an absolute jewel to work with. Please do not lose the human touch at this location by bringing in kiosks. She proves why employees are important. Thank You, Marge!!!
Marge was a delight in assisting me with my issue. Thank you very much 👍🏾
Marge did a wonderful job. The facility was great clean and customer service was outstanding!
Marge was very attentive and helpful! I appreciate her making the process go so smoothly.
Came in to rent a storage and was greeted by Chris. He was very pleasant and helpful. He answered all my questions and was able to get me what I needed. The place was very clean and I highly recommend.
Marge is absolutely fantastic! From the moment I walked in, she made the entire process smooth, quick, and stress-free. She went above and beyond to answer my questions, helped me find the best unit for my needs, and made sure I understood everything before leaving. Her customer service is top-notch—friendly, professional, and genuinely caring. You can tell she really takes pride in helping people.
Thank you Marge! You were very helpful and pleasant.
Marge was awesome! Give her a raise!
Very clean, easy access! Be sure to see Marge she’s extremely helpful and super sweet!
Chris is most helpful though the years.
I recently rented a 10x10 storage space at Public Storage. Selecting a location and storage space and completing the contract online was very easy. The move-in process was simple.
If you happen to have renter's insurance or homeowner's insurance, check to see if it covers up to $5000 of insurance for off-premises storage. That will save you $20 a month for insurance, which Public Storage will charge you.
Marge is great and was very helpful. The facility is clean and conveniently located.
Marge and the staff were very helpful
A++++
I’ve had a wonderful experience getting set up with a unit today. Marge was so helpful in the process. She went above and beyond! I can’t thank her enough!!
Marge was amazing. She took her time with me and we went over all my options for a rental unit. She was very patient and very helpful. It was nice to have a real person (who is pleasant too) help me out. Give Marge a big raise. She’s the type of person that will absolutely retain your customers. Thank you Marge!!
Marge was a pleasure to work with. She was extremely helpful, patient and went above and beyond to help me on a busy day.
Clean storage and wonderful staff! Marge has been a great help and making our life easier!
I had the pleasure of working with Marge at the Public Storage location on Buford Hwy in Cumming, GA, and I cannot say enough about how outstanding she was. From start to finish, Marge was helpful, generous with her time, and incredibly patient in answering all of my questions and showing me the sizes of units until I found one that fit my needs. She is detail-oriented, professional, and clearly very knowledgeable about the storage process and sizes, which made everything smooth and stress-free. What stood out most was her kindness—she went above and beyond to make sure I felt comfortable and confident with my choices. It’s rare to find someone who combines professionalism with such genuine care, and Marge truly embodies both. She is an asset to Public Storage, and I am very grateful for her assistance.
Marge was very helpful! Facility was also clean and well kept.
Easy to reserve space and confirm online. Nice facility. Helpful staff. Made my move easier!
Marge was super helpful and friendly! Made the process so easy.
Marge is great and very helpful. We had such a great conversation as i was moving my things out she is such a joy. The storage is great but i know it’s not them making the prices but they do increase more than usual. I know the actually facility can’t change the prices but it is pretty high from when i first started. It went from $80 a month to $150 so just be mindful.
Marge is amazing, waited for me as I was stuck in traffic! Awesome customer service!
Marge and Colin were great to work with
Marge was great and helped me resolve my questions quickly
Absolutely wonderful! Marge was exceptionally helpful and knowledgeable!!
Wonderful customer service from Marge
at this location, 1375 buford hwy. she was helpful ,cheerful and friendly associate, very professional at her job,great asset.
Excellent service and very helpful and courteous lady in Marge.
Marge was super helpful - gave me a tour, showed me the units to choose from, everything. Felt like an honored guest.
very clean place, all the employee's are pretty cool. Chris always goes that extra mile 👍
Great experience and very patient today. I will come back everytime!
Marge is great! Very helpful and friendly.
Very helpful staff, clean facility, easy loading
Marge is great in helping me get the storage rented today! She is very professional and informative!
Best experience. Marge was absolutely wonderful! She made the process easy and simple, and she was so nice. Thank you, Marge!
clean building as well as amazing service. Chris was very helpful
So excited to talk with Marge today. She was very helpful as well as having a nice visit
Marge, was awesome. Units are clean and facility is well cared for.
Marge was super helpful and friendly!
Christian was amazing! Store’s very clean, and organized
This place is very reasonable.and it has a clean/friendly environment I had a great experience with this storage facility. The staff there was very professional. Christian keep up the good work 👏
We rent here and recently recommended a family member as well. Jeff is so helpful every time we've needed anything. He makes it a pleasurable experience. Highly recommend!
If you want helpful friendly customer service go see Kay at this location! She went out of her way to help me figure out what I needed! Thank you for your help!! I will refer this location to all of my clients!
We’ve been storing our stuff here for a while now and needed to upgrade our unit size. We weren’t expecting much as far as help but were floored with how amazing Jeff was!! He’s very knowledgeable and helped us find a good deal with a bigger unit! We’ll happily suggest this place to other people and point them in the direction of Jeff!
Went in today and met Jeff. Super helpful, accommodating and quickly solved my issue. Thanks for your help, Jeff! Give that man a raise!
Public Storage, as a company that actually understands and cares about its customers, would get a single star from my experience. HOWEVER, Kay is excellent. She is caring, knowledgeable and helpful, putting the customer front and center! She enables dealing with Public Storage as a company, much more palatable.
Kay is always such a pleasure to work with. She has helped me so much when I need to rent units.
Jeff was so helpfull. He made this move very easy for me. This is my first time getting a storage unit and I’m having a great experience.
Kay was absolutely fantastic to work with! Very courteous and professional. Would highly recommend!!
Kay was very knowledgeable and helpful with our unit. Would highly recommend!
Kay was amazing, she made a very stressful move so much easier. It was a very painless process, she knows her job. I only had to tell her the amount of stuff I have and she gave me the best fit. I love the area and the security.
This man hear was above and beyond duty and wonderful costumer service I had dealing with a public storage when you go to Cummings public storage ask for Mr Jeff he will take care of ya thx jeff
Kay is awesome!! Best service I have had at public storage as a long time customer!! Thanks Kay!
Wow, the stress of moving your parents to a senior living facility and placing family momentos ten hours away is tough. However Kay at the office made the storage part as painless as possible.
Kay was the human contact who setup the unit, answered any questions we had and evimade suggestion on things I may have overlooked. Upon my picking up and closing the unit. Again it was Kay who returned my unanswered call, first apologizing if no one had returned my call and asking how she might be able to help. I told her my plans and on my ten hour trip down, she was there to welcome and assist my questions if anything arose. She did close out and made our experience a 5 star experience.
We highly recommend public storage, a human contact as great as Kay was for us. Having a human to be aware of your plans and issues is so much more rewarding than to getting a response from an artificial attendant. Thank you again.
Very helpful. Prompt service. Definitely book online as opposed to per location for better price
Had a unit here for about 6 months! Amazing experience each time, Jeff (a property manager) was amazing help when I came in yesterday to cancel my unit. Patient, informative, and transparent about my next steps.
Cancelling was very easy: I just emptied out my unit, took the lock, came back two days later to let them know I was leaving but I was already 'Vacated'. They even let me keep the lock!
Jeff was such a big help! Highly recommend coming here for storage. We had an overall great experience with moving in! Thank you Jeff!
Kay was excellent on helping me getting my storage unit , the process was easy, and fast and she had helped me a lot
Marge was outstanding in her responsiveness and positive attitude!
Just started renting a unit here. Kay was awesome and very kind when doing the tour. Prices are good too. Thanks Public Storage! Thanks Kay!
Marge was great working with me today!
Went to this location to find out some info on a storage unit and was greeted by Jeff Vickery. He was very informative and helpful and not pushy at all. Ended up getting the biggest unit they had available! I'll refer anyone who needs a storage unit to go see Jeff!
Jeff was great! He handled everything with care and went above and beyond for me and my family!
Brandy is awesome. Answered all my question and is very knowledgeable and personable. Highly recommended business.
John was very helpful and nice.facility is very clean inside and out.very professional atmosphere.
I love, love, love this place!! Very clean and organized. John really helped me when I wasn’t sure how much storage I needed for all my belongings. He asked me about all of my items and then got me into the right size unit. Very friendly, knowledgeable, and fantastic service! I highly recommend this place for all of your storage needs.
John was absolutely amazing on explaining everything in the contract. Super friendly definitely caring about his customers. Awesome customer service.
Love this place. Very accommodating, and very customer oriented. I cannot recommend this location and Public Storage as a whole.