There seems to be no communication between storages. I requested to finish payment transaction to be giving the gate code and the unit number. I was told there was no record of my application and an offer was made to rent at this location. When I refuse there was no more help. However, when I finally got the person working there she found my application by entering my phone number and drivers license. The same information was provide to previous employee.
Shelly me trato muy bien y me explico muy bien todo y quede súper agradecida ; tiene un trato muy lindo con los clientes .
Shelly was excellent. Very heblpful Pleasant. I appreciate her assistance very much.
Shelly was amazing help. Very knowledgeable and super helpful. This had been my best experience with public storage, and I’ve been with them for years. Thank you public storage for Ms Shelly!
Shelly and Jamie was very helpful got me the best deals and made everything possible!!!
Public Storage
8003 N Dale Mabry Hwy
Outstanding! Getting a storage unit would usually be boring but Jaime made the entire experience positive and upbeat.
Diane was wonderful. Very pleasant and helpful. Got me in and out. Thanks Diane.
I rented a unit at this location and had the best experience. DIANE helped me tremendously. She was very helpful and friendly. The best customer service experience. Public Storage is lucky to have her. I would definitely recommend this facility because of her. Thank you diane!
Thanks Diane for your time! super nice person!!
Shelly was really professional and helpful.
Today I visited this location and I was helped by Teresa. She was kind, friendly and very informative. I loved the confidence in her knowledge about how things work and the policies. I would definitely recommend renting here and if you want excellent customer service ask for Teresa. She was great and very helpful.
I have been with public storage for many years now and they are a awesome storage place!
Shelly. Ella fue muy amable y me ayudo tanto consiguiendo un espacio para mis cosas en esta ubicación. Muy amable
Shellly was extremely helpful, very knowledgeable.
In the advent of AI and automated devices, in person, courteous customer care service is becoming obsolete. Service provided at the Public Storage (8003 N Dale Mabry HWY) in Tampa was exceptional. Theresa permitted me to see the unit. She was also humorous, and detail oriented, thus making the check in process seamless. This property is top notch. I like that it is well maintained, easy entry and exit, secure with VERY affordable rates. I without reservation would highly recommend this location.
Shelly and Robin
Excellent customer service, great human quality, and very professional.
Shelly
Muy profesional y de mucha ayuda. Muy amable.
Shelly was incredibly helpful with all our questions and showed great patience with us. We were definitely convinced to join!
Shelly …Excellent Customer Service.♥️
Shelly es muy atenta, me explicó todo y hablo español!! Gracias Shelly
Shelly was a great help with use today we appreciate it
Shelly is an excellent polite-friendly individual. She helped me with patience and empathy. She has a good-profesional customer service.
Shelly do an amazing job with all the process to get my new unit ! Definitely recommend it! Best prices in town
Shelly Did a great job...thank you For getting me set up!😀😀😀
Shelby, made it an easy & smooth process! Awesome work
Shelly was the best! Absolutely amazing. Highly recommend this storage
Shelly muy buen serbicio, excelente ayudándome, enseguida me soluciono el problema con el portón qué lo había laqueado sin querer, muy recomendable
Sheldon un excelente servicio
Shelly gave us great service. Very sweet and patient.
Shelly me a atendido bien gracias por su ayuda y atención
Shelly es muy amable y ayuda a resolver y encontrar lo que necesito
Shelly help me and very nice
Shelly gracias por la explicación y la amabilidad al responder
Mis preguntas muy amable gracias
Danielle is AMAZING ! As a first time customer, she patiently walked me through the process and helped me save a lot of money 💰. GREAT JOB, MA'AM!!!!!!
Shelly was really good with good attitude great customer service and was very helpful
Shelly She is a really nice person,sweet,a good customer service,she is great
shelly servicio excelente
Shelly was awesome she made checking in a breeze and was very informative! She needs a raise !!
Shelly is a wonderful person every time I come in she’s very attentive very thorough and helped me out a lot. I really appreciate her. Thank you
Shelly was great to work with
Many thanks to Shelly, Morgan, and district manager Mel for the outstanding job and assistance they provided for this rental. I needed a 10x5 unit for four months to store a motorcycle until a shipper could pick this up. In addition to the rental they helped with the paperwork required to have the bike picked up and also met with the shipper to provide the key. Also, just FYI to others who may wish to store a motorcycle, first be sure the door is wide enough as many units have a door too narrow for a standard size motorcycle. I would highly recommend this facility.
Shelly ,Is beautiful polite very Helpful..She brought peace to my Experience at Public Storage...
Shelly the front lady was really helpful with us I really appreciate her help with it and true all the process I highly recommend this place
Excellent Service and Great Kindness
I want to express my gratitude for the excellent service I received from Tony and Sam during the process of renting a space at Public Storage. From the very beginning, they were incredibly kind, professional, and willing to answer all my questions.
They patiently guided me through every step, ensuring that I chose the best option for my needs. Additionally, the facility was clean and well-maintained, which gave me great confidence in my decision.
I would definitely recommend this Public Storage location thanks to the outstanding service provided by Tony and Sam. Thank you for your help and for making everything so easy and pleasant!
Shelly was awesome, helpful and kind (:
Shelly did great a good job !
Shelly Thank you for your help, very grateful for your attention
Shelly was very great. Customer service was great
Shelly excelente servicio me ayudo es muy buena persona ella tiene muy buena en su trabajo y me ayudo a solucionar y poder iniciar con mi store
Great service Shelly was very helpful
Ty Shelly for your help very nice and helpful
Shelly me trató muy bien. Excelente servicio
Poseo un espacio en este Public Storage,esta muy limpio y buena atencion del servicio al cliente,pero solo tengo un señalamiento,,en el último pasillo no hay lámparas de luz qué alumbran esa área, de noche está muy oscuro ,ademas que no se distinguen las numeraciones de los locales.
Shelly was extremely helpful and very thoughtful. Thanks for her help.
Shelly was so helpful and kind. She answered all my questions and got me situated quickly. Great experience!!
Shellyl is a very nice helper and very caring and passion person. Thank you Shelly. God bless you 😇🙏
The recent hurricanes produced damage to the storage unit but the staff along with additional helpers made our clean up and/ or inspection of our unit extra simple. Later on someone took off the corner of our unit with a U_Haul truck but the staff alerted me immediately and we worked out a move to another unit fast and easy. The staff has always gone out of their way to make using thei property a very simple process. 10 stars to everyone.
Megan is AWESOME she was so helpful and informational she really knows her stuff
Ms.Yolanda and the cleaning crew has been such a blessing to me VERY professional and knowledgeable of their job I am very grateful that they are here to assist me during this time and for making this Process very easy for me again thank you very much to Ms.Yolanda and the cleaning crew very much Appreciative! Ms. Yolanda is a Jewel no matter how many times I called or came up there she was very respectful and knowledgeable and did all she could to help me with a smile on her face and a wonderful attitude again thank you so much:)
Shelly buen trato buena persona
good place , 100% recomended. I recommend Shelly, she is an excellent person, very kind.
Shelly was so helpful thank God she was in the office!!! She help me a lot
Excelente servicio de Shelly muy amable
Shell y was really nice and help full and this is the best storage ever I renting for more then a year and I hope they still being the same way
Shelly was wonderful really helpful with me explain everything good to me really helpful
Shelly muy buena persona atenta y me ayudó mucho
Shelly is good customer I love
"I want to highlight the excellent service I received from Shelly. From the moment I walked into the establishment, I felt welcomed and attended to in a professional manner. Shelly was extremely friendly and made sure all my needs were met. Additionally, her knowledge about the product I was looking for was impressive. I highly recommend Shelly for her outstanding customer service and dedication to ensuring her customers are satisfied. Thank you, Shelly!"
Shelly is very helpful and knowledgeable thank you for what you do
Shelly is awesome ! So kind and professional and made everything so smooth and amazing!
Shelly es muy buena en su trabajo. Es muy atenta amable y cordial.
Shelly fue de mucha ayuda , tuvo mucha paciencia para explicarnos todo muy bien, recomiendo q pregunten por ella si van
Shelly was very helpful & professional..very happy with her Efforts thx
She was very quick and professional
Shelly had a great customer service. She helped me all the way and explained everything to me.
Shelly Sam Carl are awesome they are helpful professionals always there to help
Carla has such great customer service skills and always greets with such a big friendly smile. Carla also is very observant; even with another customer, she noticed me from outside while helping another customer trying to get into the restroom and she ran quickly out to give me the key to get into the restroom. In addition, Carla worked diligently to get me a discount on my storage unit. She returns phone calls immediately, so a person does not have to worry about resolving an issue or a concern he or she may have when calling this particular storage space. I love topnotch customer service; it makes paying and entering the property much easier. Thanks, thanks, and thanks for my time here at Public Storage.
Carol was extremely helpful and patient walking me through options, getting me set up and understanding the policies.
Shelly buenas tarde mi nombre es Yusnier yo quiero dejar mi revivid q todo fue muy bueno y q me trató de lo mejor quiero felicitar por su trabajo yo le doy las 5 estrellas buen trabajo y muy atenta gracias por todo
Carla helped me choose a space, very professional and friendly
Had issue with my bank so account was behind. Came in and spoke with Carla about the situation and she was able to get it all resolved by waiving the late fee and getting the storage payment reduced also.
She was extremely helpful and friendly the kind of person I enjoy doing with.
Thank you.
Shelly
Maravillosa y muy profesional la atención de la señora Shelly.
Gracias a ella he logrado solucionar este trámite de Rentar un espacio para la mudada del día 30 y proteger mis pertenencias por 27 dias.
Shelly and Pablo were absolutely helpful and pleasant. Excellent customer service. Would reccomend to anyone!
Shelly was super helpful and parient. All personnel is very friendly. Thanks guys!
Shelly busna atención y buen trato muy satisfecho
Shelly was a Amazing helper 🤗👋👋😊👌
Thank you!!!
Mrs. Carla is an ABSOLUTE ANGEL!! I I THANK GOD FOR HER!! She has such a kind and beautiful spirit!! Always willing to help when & wherever she can!!❤
Carla has been the best from day one ! Thank you so much for your all your help and being very helpful . Will definitely recommend to friends and family . Thank you Carla !!
Angie did a great job she’s always on top of things. I wish there were more workers like her out there. She’s a 10
Shelly was very helpful and very nice.
I spoke to Morgan and Carla. They showed me around and gave me a great experience, they were kind and sweet. They made me feel welcome
Carla was extremely helpful with everything!!! Very simple and easy
So far so good Shelly and Carla are wonderful
PM's Carla and Shelly are most helpful assisting me with my storage questions..best ever
Mrs. Carla
She was very helpful?,professional and caring wonder location and staff.ill recommended this location or Mrs. Carla anytime 😊
Shelly .!! Excellent me ayudo mucho muy amable
Shelly is friendly and knowledgeable. Great person!
Ms Carla is amazing! Always ready to help where it’s needed. Shows how to open unit as well as always professional. Five stars for sure!
Carla Carla she is beautiful not only on the outside but on the inside. Thank You Carla for being not only nice but professional.
Everyone here was very polite and helpful. Big thank you to Carla and Mandi for helping me find the perfect moving space.
Carla’s the best Public Storage manager, definitely recommend this location out of any others
I love the service that Mrs.Carla provides she's productive and always willing to go the extraaaa mile I thank you public storage for hiring Mrs. Carla
We came to the storage and found out our unit were too small to fit our vending machine in but Carla and Shelly took good care of us by showing the perfect match for our need. The customer service through the whole process was smooth and exceptional. Thank you ☺️
Carla King and Keith Jones are the are by far the best Reps that you have at Public Storage
Shelly and the gentleman were very helpful. Highly recommend them
I was actively searching for a new storage unit closer to my home because my current storage unit is 45 minutes away from me. I made a reservation online for multiple units. when I went in to this facility I spoke with Carla. I told her id like to see each unit that I reserved to determine which would be best for my storage needs. she walked with me to all the units and gave her honest opinion of every one. it felt like I was talking to family. after an hour I made my decision with the 15x18 unit. she helped walk me through the process of completing the rental and walked me through the app. I am so happy I went with public storage and I’m telling all my friends!
Carla was so helpful! She is cheerful and an asset to Public Storage staff! Great job Carla!
I went to the himes locación to mate a payment but no one was there so i came to location. Shelly was amazing, she helped reduce my rate. I am going to my country and wouñd need to make a payment she helped me download the App. Thank so so much
The wonderful female employee was of great support with my jammed lock...
A true dedicated employee hands down.
Jo the front desk assistant was very helpful . He seems like a genuine person has a great personality to deal with customers and it's rare
I went into the public storage office because my rent was raised quite a bit to see if I could return it back to my original rate. Carla was there to help and immediately resolved my problems. I have had more storage unit here since May 2022 and I’ve never had any issues. Thank you to Carla and PS for keeping my things safe at a great price!
Latecia was very helpful to me and my sister thanks ps
Customer service was very Helpful
Sabrina was amazing thank you so much I was having a bad day and she made it better
Shelly is very helpful and answered all of our questions. Was able to give her honest recommendation and show us an available storage.
Went to public storage on Dale Mabry Tammy is the most wonderful and helpful person you definitely need to ask for her if you go there she always helps me any time I need anything wonderful person
Jose was awesome! Really helped us out, quick service!
Shelly Me atendió muy bien es excelente en su trabajo muy paciente con los clientes en especial con migo muy paciente muchas crasias
Josie is awesome! She was a great help to my friend she was nice and made sure she understood everything and it was closing time.
Chelsea is the best, so helpful!
Chelsea was an amazing help !! From booking to stored items into my unit . She was very polite, helpful, and knowledgeable. Customer service 15/10 Outstanding !!
Amazing Customer Service (Carla ) was very professional and she help get my reservation done. She explain products and help me get a great product for my storage ⭐️ ⭐️ ⭐️⭐️⭐️
Shelly la atención fue super buena, excelente servicio y persona muy amable
Latecia was very helpful. She even stayed extra time after the business hours to assist with our unit.
They need to offer some 10×20' with climate control.
The employees r so nice and helpful
Muy buena atención recibí y me ayudaron muy amablemente y profesional,fue atendido por Dany,muy dedicado y apasionado en su trabajo
Su atencion fue bien y Clara la communication.
Alex fue bien gentil y amable en su atención .
I was looking for a storage when I arrived at public storage at 8003 N Dale Mabry I was attended by Alex who was very kind could help me get the right storage, he also helped me download the public storage application and taught me how to navigate it.
Shelly was amazing gave a great walk through and made the process easy and quick. 👍🏼
Megan is outstanding! Answered all my questions professionally!
Latecia had the upmost customer service help the customer before me and my self with a five star service!
Lauren and Lisa are amazing Lauren did my rental but it was sweet because it wasn’t even for the propane was at thanks Lauren for going above and beyond 👍