Samantha and Diamond were very kind to us, I felt very confident with them when renting my new space, they were very tender with my baby, they are the best.
Excellent professional knowledgeable, prompt, with a smile, outstanding service
I worked with Samantha. Very helpful.
Just recently I was advised by Morgan that she noticed our unit was unproperly locked. It’s nice to know that people still care about protecting other people’s property. Fortunately nothing was missing and I secured my unit.
Thank you so much Morgan! You are appreciated 😊
Lisa was great explaining to me all the different options and getting me an unit. The whole process was easy and straightforward.
Thank you to the lovely staff that works here and is always taken care and make sure this property is clean and well maintained! Thanks Samantha!!!
Samantha's attention today when I visited the center to rent was very professional, congratulations
Return customer. Shout out to Lisa and Samantha for their attentive service. They are awesome.
Sheral H. Is really good at her job, she greeted me with a smile, and walked me around to different units to make sure I was getting my money’s worth.
Very Good Service From Samantha
Ms.Tasha help me out today with my reservation very satisfied and work diligently to get the right size I need definitely recommend coming here
I really appreciate your patience with me and helping me out. That was a really nice of you.👌🏾
Sheral Hause ,el mejor servicio,muy linda atención,recomendado 100%
Tasha is awesome employee assign me different unit I appreciate it, great service and good attitude
Samantha was great help and did everything smoothly and quickly
Excelente trato a pesar de q se me dificulta el idioma Samantha siempre estuvo con su mejor decisión de ayudarme 🙏🏻🙏🏻🙏🏻
Samantha is the best. She greets with a warm smile and welcome you. Then she makes the process so easy. 👍
Huge roaches, had to leave property so I wouldn't bring them with me. Had to throw stuff away, I would have stuff so infested you could just shake or tap stuff the roaches would spill out.
Friendly attention at the counter ,helpful and great price for my unit.
The associate was great. Walked me to my unit. Answered all my questions and made the process super easy! I was in and out very quickly.
Well kept, great staff. Highly recommend.
The staff is absolutely amazing! Very helpful. Samatha went above and beyond for me. I cannot recommend her it location enough.
With everything going on with hurricane Milton, these two young ladies were heaven sent. Samantha and Yolanda are the best when it comes to calming a tense situation. My unit was broken into, they immediately jump into action with transferring me to another unit , informed me on how to file a claim and made the process seamless. Thank you ladies for being there for me when I was having a bad day.
Samantha was awesome- reward her with a free lunch
Samantha was OUTSTANDING!!! 😍😍😍
I recommend this store...friendly...flexible...safe and clean
The unit we had reserved was gone by the time we arrived to complete the rental. But the manager located another location that was only a few miles away. We completed the rental and moved in. Thanks!
Having a Great experience! Great customer service.
Excellent customer service...
Samantha was a joy to work with and made the rental process very simple.
They have been outstanding with their professionalism and friendliness. Lisa has been especially helpful. Thank you guys...
DCV
Shelly helped me reduce my monthly bills and late fees. Thank you very much, so helpful would definitely recommend her when renting a storage space.
Lisa is amazing! Clean and well maintained!
Muy amable Muy buen servicio.
me siento satisfecho por el trato que medio la chica ...
It Was reelly goood to put ur stuff in it 🙂
Excellent experience !! Samantha and Lisa are both wonderful ! This is the best location in Tampa! Clean and safe and highly recommend this location !!! They will help you with anything. Today they were handling a situation with another client, which they did professionally but reassured me and took care of everything! Go here and you won’t be disappointed !!
Great customer service 10 out of 10
Shelly was great and inviting. Seamless
On Friday the 30th of August , it was early before opening . I just hung up the phone with a technical support girl that was unjustifiably rude , and very unhelpful , when i crossed paths with an amazing Angel by the name of Crystal . I recently arrived from an all night drive from TN , in hopes of picking up some tools , for an up and coming project . This kind hearted woman could clearly tell , i had just had a long night and proceeded to contact her co-worker Lisa to rectify the dilemma i was conflicted with post haste !!! The issue was resolved promptly and of the utmost satisfaction !
I want to say a VERY SPECIAL THANK YOU to both of you for your exemplary customer service in this instance !!!!!!
Wish you both a Wonderful Day & a Beautiful weekend !!!🌤️😁😉😊
Excelente servicio. Buena atención.
Excellent customer service. Thank you Bernard.
Shelly very very good I recomend 1000%
Thank you Bernard for your service you where excellent ❤️🙏God Bless you.
We have two units at this facility. Extremely clean, secure, and well managed. Lisa is a pleasure to work with and right on target about how big a unit you need. Have never seen a bug or rodent either!! We are very pleased!!
This place is great and the staff is absolutely amazing!! We showed up 15mins to spare and they took excellent care of us. Lisa, Sam and Kevin were so friendly and helpful. The storage units were super clean and well lit. Very pleased with the location. Highly recommend renting here!!
This storage place is nasty they don’t clean it floors are nasty when u walk in it doesn’t smell clean. Doesn’t matter if you get a storage inside climate roaches manage to get inside of your things. I would not recommend to anyone. There prices are high you are better off going to a different storage place for less money and a lot friendlier and cleaner environment.
Shelly es muy buena y te brinda un gran atención la recomiendo 100%
Bernard was very Friendly and informative and helpful. He was very patient in helping me fix my mistakes of setting up my app and such.
Awesome, clean, management very flexible and accommodating when dealing with a weekend move.
I had a great experience. Megan and Lisa were wonderful. Thank you for your service.
Lisa & Sam were really awesome property manager thank you so so much Gregory Durr
Easy rental and very good price!
Had a great experience with Bernard at the Dale Mabry location! He made the whole process of swapping units after having issues with my first unit swift and easy! Thanks Bernard!
Bernard was awesome and patient! Loved working with him to transfer to a new unit. He has the best personality. Thanks Bernard!!!
Megan was amazing!!! Professional and polite. Took good care of me.
Quick and great Service highly recommended
I wish others businesses had their own Bernard. This guy went above and beyond explaining everything from top to bottom. Amazing Amazing work
Bernard was incredible! answered all my questions thoroughly. he’s the reason i chose public storage!
Great prices for climate controlled units! I just rented 2 online and got the first month for a dollar! Easy reservation and application process!
Great service! Very kind attention!
Muy buen lugar lleno de trabajadores amables dispuestos a ayudar!
Lisa is absolutely amazing. She is a miracle worker to help me take care of my storage unit.
Carla was Awesome! 💯She really took her tyme to help me find the best spot for my belongings !
Love the facility every one is very helpful. Thank you Shelly
Shelly, Megan and Pappa P gave excellent customer service. Very professional and knowledgeable of the issue. Thanks guys
Shelly es una trabajadora muy amable y dedica con su trabaja brinda muy buen servicio
Shelly and Bernard was able to reduce my rates
Shelly was amazing lock me in with a great deal thank you
Lisa is such a wonderful person!! She is ALWAYS willing to understand & help with anything I've ever needed concerning my storage unit!! She is so friendly and very professional!! Thank you Lisa for everything you do!!❤
Lisa and Sam make a great set of property managers. They take pride in ownership at this location and both took the time to show me the space and how it would fit my needs! Thank you!
So I had trouble with getting in with my code, but went to the office and Tony right away. Help me with that situation. Thank you, Tony.
Lisa and Bernard have been great and very customer related friendly. I would gladly recommend this place to my friends and family. Thanks for the outstanding service.
Lisa & Sam, Excellent customer service. Told me about specials. Will definitely refer you
This place.
Lisa was very helpful quick and gave me a great deal thnx u rock
Great service. Courteous staff. Lisa & Sam rock.
Shelly is fantastic at getting you the perfect space
I am very satisfied with the service I received at this location. Shelly was very helpful and very professional in assisting me with my rental. Tony also was very helpful. Both of these staff members well represent Public Storage . Inaddition the facility is clean and security is solid. Thsnks
Wasn't there for me. My friend had to go there.
Lisa is amazing as always!!!!! Extremely helpful and knowledgeable...
Lisa the property manager is an amazing human ❤️
They are running an insurance scam where you are forced to take exorbitantly priced insurance at the front end, and then they make the process for removing the insurance nearly impossible. They bilked me for two months before I saw it had not been removed. Lisa was unhelpful in resolving the issue and was more interested in arguing about how I was wrong rather than actually resolving the issue. I would give zero stars to these con artists if I could.
I have a storage unit on this site and I've been trying to call them for the past 4 days about my unit and nobody ever answers their phone. My husband even left 3 messages to speak with the property manager and still no response.. Terrible customer service.
Tony attended to getting me the storage that I needed. He was very helpful, informative, and well educated. He was also polite and professional. Lisa who was with him at the time was also a delight, and both are an asset to the company. Thank you for your 5 star ⭐ customer service! My unit is a 5x10 and it accommodated a lot of the boxes, bags and bigger items too.
Latisha, Kelly were amazing great service all smiles & positive energy if you need a storage go to these ladies !
Excelente atención agradecido
Chelsea is the name of the assistant who helped me.
very professional, friendly,
I am very grateful and pleased for your attention and all your services.
I recommend them to help you.
yenisy camacho 👍
Lisa and whoever helped me cut my lock off (sweet woman with dark hair) you guys are awesome. Thank you for helping me in a time of distress and handling my situation with ease.
Although I have been a customer there for more than three years, I have been one of 8 stolen there in an indoor unit form a customer used to rent storage over there he popped out 8 units and didn’t get caught till now and they steal a lot from me the lowest loss was 4 iPhones and didn’t have insurance
They need to work there butts in security issues
I don’t know what to say about them
Woooow the customer service is THE BEST. Lisa being the most positive and helpful in these unit, as well as Pablo and Shelly. They’re are amazing at there work, it’s always tidy and clean around the area I can’t be more appreciate of them. They have satisfied with all positivity and understanding at any situation around the units. No complaints here! Thank you all so much!!!
I had a question concerning my monthly bill and Shelly was very informative and helpful. I appreciate how courteous she was.
Shelly was awesome and very helpful
Carla on point. Made my transition from one unit to the next very easy.
This location is *THE* place to store your things in Tampa. The staff at 8230 N Dale Mabry Hwy is AWESOME. True professionals. The customer service provided by Lisa and her team is 5-star. The level of customer service provided here is just not found anymore. Lisa is top of her game in customer service!
I came to the office besause the price went up on my unit Shelly worked with me to get the price reduced. She made my day. Now i dont need to move. Thank you
Thank
This storage unit had the best staff and was super patient with me, Carla really stole the show with her positive attitude and energy with a smile on her face.
Carla is a gift from GOD. I was worried about a new increase coming in the following month and she worked her magic and helped me out. 10/10 Customer service and so pleased with the phone call. I've never called about anything ever before and so happy with the turn out. THANK YOU CARLA!!!!!
Shelly Awesome Service Thanks
Shelly, Carla and Megan has been helpfull. I was even at the wrong complex but they helped me with everything! Really knowledgeable, funny and great customer service! 20 stars!
Shelly nos ha ayudado mucho para poder rentar el storage
Chelly was very nice and helpful!!!
To whom it may concern the Manager Lisa and Latesia was Awesome both ladies went above duties to fulfill my wish to change my unit from a large unit to a small unit withouta problem 😀. We need more customer service workers and managers like them.
SHELLY GREAT CUSTOMER SERVICE
Had a great experience with Shelley who walked us through the whole process. She was quick, professional, friendly, and helpful in answering all of our questions.
She was very helpful with my payment
Had a wonderful experience Chelsea was very helpful staff wasn’t too busy immediately helped as soon as we walked in she is very friendly and took her time and did not rush me
Shelly she is really nice and very kind she got the excellent service from her congratulations Shelly
Excelente atención de Dawn, super recomendable el lugar te intentan ayudar lo mejor que pueden.
Chelsea at this location was friendly and amazing customer service will definitely do business here again
Shelly la atención muy buena
Shelly
Was very Profesional and helpful
Thanx
Shelly muy buen servicio y amable. Me trato super bien y me ayudo en todo lo que Necesitaba. Gracias
Chelsea was very helpful and efficient in getting me into a clean and well maintained space for a decent price.
Shelly was really helpful.
I have been renting from this facility for a year and even though they have had two price modifications. They are a clean well kept facility.
Lisa was great. Was very helpful. They just painted facility and I think they are about to repave driveways.
Shelly thanks for your services she is a professional
Latecia was so nice and helpful. Very professional and friendly.
I wanted to give feedback regarding my awesome experience at this location. It was my first time here and I’m so busy I was actually very late and had it not been for the guy that helped me, Danny, I don’t think I would have ever been able to get into the facility on time. Danny went above and beyond his call of duty and called ahead of time realized my predicament and made it so I could check in even after his shift had ended. The facility is great. Very clean and clean cavort what i needed. Danny walked me through the process and even got me to my destination safely and not lost. He s er me up on the life saving app and I can’t say enough now this has been a flawless experience even With my issues. This guy is. Good find and I hope you do all you can to keep him around in a failing job force that we all face today. Thanks Danny!!
Shelly was the best customer service
Emily was very helpful and sweet got me the perfect storage space for my needs I will be sure to recommend this facility
Shelly was very detail and helpful. Would do business with her again. Thanks for helping with the App. Brenda
Thanks shelly she gave Greta customer service need more propone like her
Emily is awesome. Very friendly and articulate.very helpful and happy go lucky
Last two day I visit the place and they never have carts available and westing time and money. For place that not have consideration for the customers at to move stuff in and out.
Shelly was very helpful and professional
Danny was excellent deserves an immediate raise
Shelly
Me atendio muy bien gracias.
Lisa and Lauren walked me through e rental effortlessly thanks guys !!!!
Lisa & other staff are very nice & helpful.
The facility is kept clean. Have had no issues ..however rental price unfortunately has gone up considerably.
Very disappointed in that.
Love the service at this location. The relief manager, Latecia was so helpful made everything easier for us. Thank you
Miss Lisa and Miss Mallard are the best! Explained my options, walked me to the unit, and were patient with my questions. Great folks to work with!
Shelly was very curtious and help
Shelly! Thank you for your help. Nice to be helped by you. Thank you so much.
Shelly was great she help me understand very respect full kept a smile she best maybe consider promotion
Shelly was a very good sales Representative, Understanding and overall good help. Thank you