Public Storage Self-Storage Units at 2150 25th St North, St Petersburg, FL

If i could leave a zero star i would. I had a storage unit there for 4 years. Zero problems Eric was amazing there, with extra space storage, then public storage bought them, eric left. No body is ever in office to help, public storage took away the 24/7 access, they changed everyone's lease to the 1st so all the people currently renting there had to pay a month rent then a prorated portion, doesnt public storage make enough money to help out current customers and want to retain then,instead of charging them more money? I met several employees, all were nice, when they were actually there,which was rare,I had to drive to 3 different locations to find some one. I met the regional one day ,which when I asked about the 24/7,he profiled me and made me feel like I was a thief or something cause I wanted to come to my storage unit in the middle of the time. Also they were charging me an extra $100 for the month cause of that week from my old lease to the 1st that they changed, so I tols them i couldn't afford it ,and he made a joke as he was walking out" its only 100" yeah in the worst economic times the usa has seen alot of people in the usa dont have a random 100 a week later to pay a bill. So I was very unhappy with how he treated me. Another nice employee gave me 3 numbers to call for customer service, which one was titled" we care" 1-800 number ...they literally didnt help me out at all, nor showed me any care. Other than black and white you owe this now or else. Not a care at all ,never tried to help me out at all, never suggested anything to help me, not a hey I know you can't pay that hundred on the 1st ,maybe we can do this to help out,nothing at all ! Also went from 24/ to 9pm ,which they lock you in the gate after 9pm and have to call someone to verify you,and read lotsof reviews online about how they put you on like a "naughty list" if you do that a few times and change your gate access times or terminate your lease,now thats bs!! So now they pretty much forced me out of there and zero help. I will never go to another public storage place ever again after how they treated me and showed me zero help at all.

Mike was great! Clean property and very helpful

I had a unit when it was Extra Space Storage and cancelled it when it switched it Public Storage because of their mandatory insurance requirement. One star because my unit definitely had water come into it and I was not notified and I know there’s nothing to be done, but I was never informed about the risk of water damage to my stuff.

Rent doubled after 3 months. What a scam.

Great

Eric Shepherd was very helpful on setting me up with getting me the storage garage i needed

Eric helped me out today! Friendly service, very accommodating, and great place to keep your storage!

Well when I first started renting a unit from you guys witch was a 10x10 it was just $100 a month then after so many months it went up from 100 to 170 so I had to downsize to a 5x10 and now that I have been in the 5x10 for a couple months it went from almost $100 a month going up to $132 a month so again I had to downsize to a 5x5 now very great environment very friendly employees only problem I have is how the prices start so low and then after so many months it keeps going higher and higher and higher and higher that is my only problem if it was just a stick at One price I think you get a lot more customers

Excellent customer service. Great facility. No longer needed storage but if we do, will return

It’s a clean place with nice staff. Not the cheapest in town but best over all.

Friendly customer service at the St Pete store. Clean and easy to manage. Thanks!

Friendly, knowledgeable and efficient

After looking at many storage faculties I stopped to check Extra Space at the 25th Street location. I had my unit from Aug 2024 until April 2025. This is a wonderful faculty!!! It was and is Extremely clean at all times. Eric in the front office is the nicest person ever !!! I

Super fast set-up/sign-up and Good deals.

Great Clean Affordable. Convenient Locaction

The staff at this location is super helpful! Especially Eric!

They hiked my storage from $80/month to $220/month. So I moved everything into my garage. I understand this is part of the storage business. But that is an ABSURD rate hike.

Positive experience

Honor your price agreement and stop raising storage costs! Between October 2023 and March 2025, the storage fee went from $180 to $280! Inflation has nothing to do with a storage unit, and they just raised the fee without notice! Although the unit was clean and the area was well maintained, the price increase was a major concern. The original cost was why we picked them.

Facility could use some work but all in all it’s a good place

Super friendly, timely response to inquires. Eric in particular was great to deal with.

My experience was great. Very clean facility, moving things in was very easy and efficient. Fantastic customer service by Julia as well! Highly recommend this place!!

Online registration was a breeze. Check in was quick. Unit was clean. The storage facility is well kept up.

Eric is great and very helpful and polite

Awesome place to store your valuables or to clear up space at your house and the employees at this facility are the best!!

Love extra space

Excellent Staff at my location. Very good communicators and are good at answering any questions . The price increases have been higher then originally expected however.

Atmosphere is Very Clean and Welcoming. Location on point and easy to find. Very professional and take time to show the unit. Was not rushing us but took the time to explain options and what would work best. Thank you Eric for assisting us in making the decision today.

Very nice professional people always there to help you. I've rented it several times with them.And I will continue to rent them, as I need storage

Very helpful staff

Great customer service at the front desk. Very quick and easy to sign up!