Public Storage Self-Storage Units at 6543 34th St N, Pinellas Park, FL

Worst company, we had like most flooded homes needed storage unit for stuff that was salvageable called this company on the Saturday to confirm that the unit I was renting had air-conditioning when we arrived at the unit that was not the case. I reached out to the company regarding a refund they would not.

Kaleb was so professional, efficient, and helpful! In this stressful time, it was so nice to deal with a friendly person! Thank you!

Jessica was very helpful and quick. Friendly conversation great employee.

Tia does a good job help customer with what they need she really helped me a lot today

At the office I think his name is Caleb showed me one of the units that I had found online. I highly recommend seeing the units before renting online so you have an accurate idea of the size and how you’ll load up your storage unit. I had to climb into mine or use a sturdy staircas, for example. He also explained some of the ins and outs of how things work with Public Storage, answered all questions. It was really worth it to pass by.

Kaleb was incredibly helpful and knowledgeable when I went to rent a unit. He explained everything in detail and walked us around and explained where things were (dolly, entrance, etc) He has the perfect personality for customer service! Thank you Kaleb!

Went to look at a place and was helped by Kaleb very respectful man 10/10 service answered every question with ease definitely deserve a raise doing this place good!!!

Kaleb and Jessica have been amazing and helpful there always willing to help with any problems on the property that I'm having so greatfull for all there help

Very friendly people great prices

I transferred from a 5x10 storage unit to a 10x10, paying more than double. The 5x10 unit was already paid a month ahead, but they are still trying to charge me and getting a hold of anyone for assistance is like pulling teeth. The "customer service" line just pushes you back to the local store. I've been dealing with this for more than a week.

I wasn’t sure what to expect since I’d never rented a storage space before but it was surprisingly easy with extremely reasonable rates. Caleb walked me through the process and answered any questions I had. He was personable and professional and a lot of fun to work with. I’d rent from Public Storage again!

Very poor customer service skills the management sucks the lady in the office is very rude and unprofessional and has very poor lack of customer service skills I wouldn't recommend the place to anyone

JIMMY was THE BEST. I have never had better service from ANY of the 5 storage facilities I use across the US. customer service is a lost art. Unfortunately, with all the AI and automated systems customer service is gone. So this experience with Jimmy is VERY REFRESHING.

I'm very happy to find Public storage in my last minute thank you.

Jimmy was great and helped with all of our questions ! Wonderful customer service and clean facility .

I have used Public Storage three times in my life now and will continue to use them because of people like Ki. I could have very easily been here writing a frustrated 2 star review, but instead she put in the time and effort to go above and beyond and solve my billing issues. That kind of customer service is so greatly appreciated and is the aspect that sets this facility apart from any other storage option. Thank you, Ki!

Got a 9x10 at good price and Jimmy was great to deal with. He was thorough and accommodating. Highly recommend.

Jimmy at your store is a good property manager

Jimmy Morgan went above and beyond helping me with the procedures of storing my car. If you had more employees like him your company would do will. He is great !!!!!

Jimmy provided me with excellent service. The facility is a little on the older side and could use some remodeling, but it will work for now.

I love this place.

Nice employees

Ki helped me beyond measures.. explained and was patient with me even showed me how to do google reviews 🙂 awesome place cheap prices pleasant people!!

Jimmy provided me with amazing service. He was able to find me a unit at a different facility closer to our new condo at a good rate, and get me moved in from his location.

The property manager Neka is excellent Well..all was good till there was an infestation of rats here. They force you to get insurance coverage, $5,000 coverage.. but only want to pay me $250!! That is what the unit cost per month. Very unhappy with the property and the company called orange storage claims. No help. Very sad I lost my valuable things I paid to keep safe. Wish I could give a more negative review than 1 star. Please run!!!! Update 2024 the team didn't do anything.. I hope they at least took care of the rats!

Amazing customer service. Jimmy explained everything before I rented online (so their would be no surprises) and then showed me were the unit was.

Had to get a storage unit in a last minute rush, and Jessica at public storage was so helpful!!!!!! She was so kind and took the time to answer all my questions and concerns. She showed me where my unit was before she had me sign paperwork and took time to show me where flatbads and carts where that I could use. I’ve been to other storage facilities and the employees seemed like they didn’t care at all, but here Jessica was amazing. I can’t say enough nice things about her!!!!!

Convenient, clean, secure, and rates are competitive. Whether it's offered to you or not, ask about the 'move in special'. 😉 I determined that each PS facility marches to it's own drum...

Misty and Noah really helped me out with a storage related problem I was experiencing. They were super understanding, accommodating and above all professional!

Rented a locker today from public storage and I was ready for some hassle. The employee there Jessica made it simple and super easy to rent with no hassle. She was kind funny and knew her job. I can't say enough about the amazing customer service. Thank you Jessica from public storage

District Manager Phil and Managers Jessica and Kristina are Great

Jessica was so helpful and would recommend public storage to all who need.

There is never a property manager in sight, I was late on my payment and we have spoken to someone over the phone about making the payment late, they said that's fine. We get to the property and there's no property manager the store is closed and we've called the customer service line they keep giving us the run around, all we want to do is pay the bill and have access to our storage locker, according to one representative he said that once we pay our bill we have to wait 3 days to Have our storage locker unlocked, I've never heard of such thing, they keep saying that that store is on the closing list I don't understand what that means. I suggested for someone from another store in the area to come to the property and take our payment and unlock our storage but the district manager from corporate said we have to wait for the property manager, . I have my personal things and very valuable personal items in the storage locker, no one wants to help and they keep giving me the run around. This happened once before and we wasn't even late on payment but no one was at the property so we called to make the payment and they truly charged us an extra $20 dollars for not paying in person, but we did go but no one was there. This is not right at all. The door sign says we're open but they are not. I will be taking this into legal further actions

I have dealt with a number of storage facilities & their staff over the years. Jessica is one of the best managers I have experienced, especially for a Public Storage. She is pleasant, very helpful, easily reachable and highly active in assisting customers & resolving problems. Kudos.

They continue to try to bill after I have closed this account and moved out of the storage unit. No one picks up the phone in their office, and no one is ever at the office. I left multiple voicemails and even had to dispute with my bank. This location sucks don’t store your stuff here you can find a nice one for the same price and have less issues

What's the purpose of office hours, if there's never anyone there. "GrEaT cUsToMeR sErViCe"...

Jessica was very helpful and professional. Highly appreciated

Great employee

Came in today to rent a storage unit. I was helped by a very lovely young lady, her name was Jessica and she was awesome!!! Great personality, and very knowledgeable.

This place Was absolutely amazing ....Because Jessica answered All of my questions and was very helpful with helping me figure out what size of a unit I would be needing after I told her how much of my belongings I needed to store..and she show me different units and help me save over a $100 a month on my unit as well .. I would recommend this place to everyone because they are very professional and polite....Thank you Jessica your absolutely awesome ....!

Great place

Nick and Mark were very professional, polite and helpful in finding the right size unit and price necessary for my storage needs. I would recommend Public Storage.

This is my second time using this company. Everyone has been very helpful.

Neka was very helpful. She made my experience very comfortable and pleasant. I'm thankful she helped me.

This place is disgusting. Rats everywhere. Corp. does nothing and could care less. My stored items are being destroyed by chewing rats. Now they are raising rates! I'll be leaving very soon. DO NOT RENT HERE!!!

Staff are always friendly and helpful.

Dave in the office was nice but the prices are very high for the small unit I got

Public storage help me alot

So I went into this Public Storage at 6543 34th St N to get a price on a unit. I met a beautiful young lady named Jessica H. She was so knowledgeable, upbeat, witty, positive and personable that I believe my shopping for the best storage unit is complete. Because of her I will be getting a unit at this location.

Whoever owns this public storage, know this, you don't want to lose Nika! I rented a storage unit since January and now it's cleared out. Nika knows how to treat people. She's always been a sweetheart in every encounter, she always took the time to answer my questions. Thank you Nika and keep up the good work!

Came to your storage facility today and had the most wonderful young lady help me with information about a unit I am needing to get in the next couple of days. She gave me A PEACE OF MIND…... about my belongings and how safe they with be at her property. Thank you Jessica… will be talking to you soon!-Josh

Jessica was great she helped me when I needed to pay my bill and help me get false charges removed. Her customer service is Harvard

Neka is amazing. She really goes above and beyond and truly cares for her customers.While waiting to rent my unit I got to hear how she spoke with her customers on the phone. She truly cares and is an asset to your company. I was thoroughly impressed and quite frankly surprised (pleasantly)as it was not what I expected.

Working at this property for a remodel the property manager NEKA was just a joy to work with during a tiff time. Thanks NEKA for making it easier to do

While paying my bill Neka is always so pleasant thanks for being there

Hi David was a very good helper for me today hos services was good.

Jessica and Neka were awesome! The couple times that I’ve been there they were both great help, very friendly, and professional!

I just got this storage unit a couple weeks ago. The app works fantastically and i never have to remember my code! And all the employees are super friendly and helpful! Today Jessica went out of her way to help me. i had some trouble with my lock, and she stopped what she was doing and made sure that i was taken care of! Thanks Jessica!

Jessica is great! 😁

The staff are very friendly and helpful. Neka and Akim did a great job showing me where my unit was. They were polite and professional and knew the answers to my questions.

David was very nice and helpful. Would definitely recommend services here.

Came in to check out some prices on storage units Noah in the office was very nice and knowledgeable

Very nice staff, easy to get into to storage spaces.