No one answers or calls back. Will be finding another place to keep my things.
They have the ethics of thieves. Even when you do everything right with email proof of move out dates, they'll make a "mistake" and close your account a day late to incur another full month's payment and start sending warnings about your account going to collections. Then they say, "Only the district manager can resolve this," but will not give any information about reaching that person by phone or email. You can beat their non-promotional prices at many other storage places, especially for parking spaces like RVs and trailers. Don't fall for their gimmicks to get you in the door. You'll regret it greatly on the way out.
New company took over. nearly doubled the price, and haven't bothered to fix the gate. We are leaving and going to another new storage facility, getting a larger unit for half the price half a mile down the street. Also the air conditioned unit smelled like rat urine and feces for months as soon as we walked through the main door. When my wife complained nothing happened.
New owners have the worst customer service response.. it took 5 days to get someone on site to call back about the rental rate increase... moving out ASAP
I guess public storage recently acquired this facility, since they have it has gone down hill. The rats are horrible, have been using this facility for almost a year and a half and never had an issue with extra space storage, now everything in my unit is covered in rat urine and feces.
I have had a storage unit here for over 6 months, they were recently bought out and now charging almost double the rate. Outrageous! You can find a better price at other locations.
best value in the area for storage. It's a secure, private facility and the staff provide excellent service to their customers. Highly recommended!
Staff is great to work with. Great experience
Absolutely amazing and helpful staff, so lovely and were able to help us out with changing units since the elevator was broken!
Muriel , helped us a lot with leasing the space, he was very kind and helped us a lot.
Excellent experience viewing and renting storage units. Thank you George.
Very helpful and friendly. Definitely recommend
Nice A very good and very professional service
Very nice facility ,very clean and organized. Even the lock was in the locker when I arrived. I unloaded and was on my way. Perfect setup.
Very comfortable, pleasant environment Great customer service.
1/2 the cost of storage elsewhere. Site clean and well maintained. Customer Service is excellent.
We moved from Salt Lake City to Florida. Extra Space had our backs to storage our items. Great place and employees. I recommend them to family, friend, and ALL looking for a great place and experience!!! THANKS GUYS!!!!
Claude assisted me today. He was thorough and helpful. I appreciated his kindness.
Very nice place, reliable customer service, easy to use
Affordable, safe, and clean. Great experience with this storage facility. Staff is friendly and accommodating. Special Thanks to George for being so helpful.
Miss Tracy was the best representative and took great care of our needs. Very friendly and polite, best experience ever.
Claude was awesome. Very friendly and helpful.
Awesome and fast service from Mr. George
Really great staff, very time efficient and easy to work with! I will definitely be back! #Highlyrecommended
I highly recommend this storage facility. Very friendly and kind staff. They are helpful and get the job done right.
Great experience with Delia, Tracy, and (trouble maker) George. I accidentally put my camper in the wrong spot and they took care of me. Also have a couple other drive up units and they are super clean and easy to access. Best storage place in town. Highly recommend this place.
Clean inside and out, very helpful, friendly and excellent customer service. Very fast and easy check out. Highly recommended. Thank you George for your excellent service.
Carla was great. Super friendly, awesome smile. This is the place you need to go if you need storage.
Great experience for the check in process!
Good customer service, clean,
Hard workers. Very professional. United are clean and convenient. Thanks.
Always helping me out when needed.
My husband and I initially intended to transfer our storage unit to another company to save on costs. However, George and Deoia went above and beyond by actively working to find an affordable storage unit that would allow us to stay. We are grateful to have their amazing customer service. Thank you.
Very professional and courteous service dealt with George he was extremely kind in curious informative highly recommend
Thanks George your customer service was exceptional!
They arevery pleasant, helpful and great to deal with. They care about their customers.
I have to say George and Rhonda are great people so kind and helpful. Thank You for a great experience. the Lombardos
Carla helped me get a unit quick and easy.
Pleasure
Very helpful and nice service
Quick and easy. George was very helpful and we ended up getting a second unit for a great rate.
George was so helpful and patient with this process. Highly recommend!
Carla was excellent customer service
This facility is close to home and Carla sold me on the value of convenience.
Everyone has been friendly and straightforward.
The staff was great helping me find space in the facility. Will recommend to friends and family
Claude Joseph was the best, he took his time with explaining everything, was friendly & caring.
Good little facility except they keep raising their rates out of the blue I feel if you sign up to use the facility like any rental place like an apartment if you sign a contract that's for a year then it should leave you alone for the year and not 3 or 4 months later telling you they're raising their rates Just because you raising everybody else's who just recently signed up I came in and I have a contract for a year so I should not be jacked up on the price that's because the fair market value at this time is something else it's not fair to those who are using it
Carla was helpful over the phone when helping me decide which size unit to go would be best for me.
Claude Joseph was very helpful. He polite kind and well manner.