Angel you're very helpful guy help me with the storage had a lot of stuff to unpack it was very patient even though he had to run an errand he stood by and waited for me to load my unit and set me up correctly
Awesome employee
Excellent service, very professional. Especially Daya, she explained very well to me about the service they provide. Also, whenever I have approached her with any concern, she has always been willing to help. Excellent person.
Angel, my buen servicio muy atento y amable gracias por todo!!
Great service. Friendly personel and great customer service by daya.
Excelente servicio, me atendió Daya y explicado todo con detalle
Daya servicio muy bueno y muy amable gracias
I went to public storage And Daya was very helpful, very knowledgeable and extremely polite. I’m very happy with the service. Will definitely recommend this store location ☺️
Daya excelente trabajo. La recomiendo 100%
Estoy muy agrdesida con el servicio de la señora days q Dios la bendiga muchísimas gracias
Me parece excellent atencion la Sra Daya, calidad de excellencia , communication , atenta y muy responsable , 100% satisfecha!
On a monday all day unable to get property manager to the phone or a call back.
Days was extremely knowledgeable and very helpful
Angel, muy profesional,muy atento a su trabajo muy bien…👌👌
Excellent customer service
Grasias Daya ,por su amabilidad por explicarme detalle por detalle . muy cordial y muy Profesional,
Ángel muy complacido con su servicio muy amable mil gracias
Never answer phone and stood me up today for our appointment!
I had an appointment at 1:30 today with the property manager and it's 15 minutes past and no one is here in the office. Lights off and everything. I got stood up! Not to mention they never call you back
Daya was very nice and she help me and answer all my questions.
Daya was so helpful helping me out with questions about my unit thank you again
Angel provided me with more additional information how to used App. Great Customer service👌👌👌👌👌😁
Very satisfy👌😁
Daya was amazing, I needed an Unit same day and not only was she able to get me a good deal but let me look at the unit to make sure it was the correct size. If you need anything, I recommend you ask for Daya. She is extremely sweet and also speaks spanish if you need a spanish speaker.
Muy buena atención , Daya es una exelente persona muy profecional y estoy muy satisfecho con su servicio
Angel, excellent service and very help manager!!! Angel was great
Like many other reviews, including many more on BBB, I was a victim of the shady sales tactics used to being in new customers. The tactic is to tell you your rate is not going to change to your face, and then not show you the fine print that says it can change anytime to anything. My rate almost doubled in total after 3 months. They say they cannot lower it, but I know they can because I have seen rate discounts for other customers. I would find a local smaller storage company instead.
Angel was very helpful and explained how everything works and accommodated me on a larger unit...thanks recommended
Angel, helped me w the best of the best
Daya es excelente empleada un servicio extraordinario
Angel did a wonderful job! He was very helpful!
Angel fue muy amable me ayude mucho con mi storage lo recomiendo mucho .
Ángel Me Ayudó Con La Renta Es Una Persona Súper Agradable Y Muy Atenta Agradecido con ustedes Tanks
Angel me ayudo a conseguir mi espacio muy agradecida.
Angel help.to.set.my storage.good.custome.service.
Daya muy buen servicio de su parte gracias siempre.
Angel was very courteous and funny. Made the process very enjoyable. Thank you!
Angel did a good job he help me fine the best storage and I want to thank him for the help a person
Ángel me ayudó todo perfecto muy trabajador muy bueno Empleado Al 100%
Angel me ayudo a conseguir el almacen y me ayudo a create la cuenta en linea me setio el cell para abrir el gate de mi telefono y quede muy agradecido muy satisfecho con su ayuda y tremendo servicio al cliente.
Angel was very helpful 👍👏
He hepled me to find the storage and explained everything very clearly
Angel muy buena disposición, me ayudó, excelente su trabajo
Angel y Daya son unas personas muy amables, su atencion es impecable y diligentes, Las instalaciones de igual forma.
Excelente atención de Daya. Nos explicó todo muy bien y con mucha paciencia y amor a su trabajo
Angel , excelente atención, su trabajo como manager es muy bueno , felicitaciones
Angel help me out with my first time rental process was very quick and easy enjoyed having angel as my manager.
Angel helped with the storage , he did a great job , I love the how he made it feel easy and was quickly knew how to get me a rental . Totally a good worker
Daya , Elham give us great service! Nice and kind , very profesional.
Angel, he was a great help for me and a good manager
The staff is kind from my experience. However, the roach problem is something worth being warned about.
Diya as alway is an amazing and helpful person.
Angel did an amazing job helping me get a couple storage units. Very professional and accommodating.
Angel ,helped to to get a great storage and i loved the customer service
Angel was amazing. Go to him if you need anything he'll help you out!
Angel ensured I got all the help I needed with getting a storage and I’m very appreciative for that!
Angel es un éxito, muy competente en su trabajo. Su destreza en atención al cliente es digno de imitar
Ángel muy buen servicio me ayudó con toda la información que necesitaba y me atendió excelentemente
Angel was really great and great customer service definitely recommend!!!!
If I could do a negative 5 I would. They never answer the phone and there’s no one there ever these are the laziest employees I’ve encountered just rent somewhere else.
Anĝel he was a great help finding me a storage. Great and kind person
very affordable rates, clean facility and very helpful employee named Daya. highly recommended!! 🙂 👍🏼
Angel, was a superbly helpful and informative manager at the Public storage facility on Semoran Blvd. it was great doing business with him!!
Ángel me ayudo en todo el proceso para el storage muy buena atención
Angel was totally amazing and extremely knowledgeable and helpful!!!
Made the whole process so much less stressful!
Keep him on board
El Señor Angel, me ayudó mucho para que pudiera conseguir el Storage. Él es muy amable atento y me explico todo detalladamente. Estoy contenta y satisfecha, por la ayuda que me brindo. Especialmente, con las claves y asuntos de la aplicación del Internet, que yo no entiendo mucho. Felicidades por tener un excelente empleado.
Angel was very thorough and helpful. He helped me save everything I own.
Angel,
Me Ayudo en yo poder rentar en storage. Contesto todas mis preguntas. Estoy muy satisfecha con el servicio que me brindo.
Excelente servicio y ayuda de parte de Angel
Angel, the best costumer sevice ever help with all my question show me the storage well very polite and friendly never had a great help like him thanks
Angel, help with my storage good customer service.
Me gustó mucho el serbicio tiene mucho conocimiento y muy amable daya Grasias
Amy and Angel appreciate their thorough service, and cordiality!
Angel, did a great job with the paperwork and finding my unit
Angel was very personable, knowledgeable, and helpful. I would definitely recommend him, and Public storage to everyone
Angel, was very helpful to find the right storage space.
Angel, great customer service !!!
Horrible storage,contamination all over,rats ,roches very unsafe and dirty
awfully
Angel, great service , on time and helpful in all of the question is had will recommend this location 100%
Angel, outstanding customer service.Went above and beyond his duties !!Excellent service keep it up!!
Ángel, me dio un excelente servicio,un empleado muy eficiente.
Angel, fue bien amable conmigo y me consiguio el storage me esplico detalladamente todo
Angel, was very personal and kind . He explained everything to my understanding felt very comfortable around him brought joy to Me that Angel had patience and understanding showed me my storage to see if I like it which I did ,, hopefully more people like him work with this company . That's what's makes a company grow professional employees
Horrible storage facility. I made the mistake of renting a unit entirely online. When I get to the unit that’s supposed to be an inside unit, the walls are literally ripped and I can see into the next unit as well as their stuff is hanging over into my unit. Walls are paper thin can literally rip through it. Got transferred to another unit thats an outside unit and literally the same thing. They really need to at least update or upkeep these units for the amount they’re charging. No one was in the office to help either, only the cleaning person that came to assist. If I didn’t already have my movers come here I definitely would have went somewhere else but it was too last minute. Do not bother renting here, horrible experience
Angel was great in helping us get signed up. Very friendly and informative
Angel, has been an amazing help. He answered all of my questions instantly, and explained everything about my new unit and the app thoroughly and clearly.
Great customer service at this location Daya helped me as soon as I got in office she understood my situation and helped me out so grateful definitely use this location
Great customer service at this location Daya helped me as soon as I got in office she understood my situation and helped me out so grateful definitely use this location
Angel, was awesome he did an amazing job helping me upgrade my storage unit. Great customer service.
Angel He was a great help to me by having his assistance. He very kindly explained everything to me in detail and took the time to serve customers as it should be done.
Angel was great to find the storage
Ange and Daya did an amazing job today with helping me get storage. Happy to do business here!
Muy amable y servicial en la administration, lo recomiendo 100.00 %
Angel was very helpful I was grateful Whit his service
Angel, helped me so much with the questions I had
ANGEL,
Nice and a value access to your company.
Angel, is an amazing person. He took his time to explain every detail about my storage needs. I'm so happy that I met him to help me out.
Excellent job brother keep doing what you do! God bless🙌
Came up here 40 mins before closing and the doors were locked. Had to call the main number and was told someone would be out in 10 mins and waited for OVER 30 mins for no one to show up..called the number back and was basically told I was out of luck because they are closed….great way to run a business CLOSING 40 MINUTES BEFORE ACTUAL CLOSING TIME. Especially after I was told to WAIT ON THE MANAGER only to still not been helped.
Angel, excellent customer service very attentive, very experience, overall and good person and a good salesman. I highly recommend Public Storage and Angle.Thank you so much.
Daya. Muy profesional en su trabajo. Mucho conocimiento referente a su trabajo.muy servicial.100Estrellas. Recomendada !!!
My experience today was phenomenal, Daya assisted me in renting a space today. Her customer service skills are beyond excellent. She was so friendly and made me feel very comfortable. I had been shopping around and was very stressed out with previous companies and their sales/customer personal. Daya is the main reason why I chose to bring my business here. I appreciate her kindness and her transparency.
Angel help me with the setting up of my storage, and was very helpful.
Amy was such a great help with our whole experience thank you so much.
Daya. Me atendio muy bien me parecio buena persona
I went in and had a lot of questions, Dayanera was the person who attended to me. She was very kind, patient and helpful. Dayanera answered all my questions. If you go to this location make sure to ask for her, she will make sure to help you.
Ángel conocimientos de se trabajo y muy profesional
Angel was great, helped us out with everything, showed me the app, a real pleasure to work with, definately recommed.
Angel helped us a lot to get our unit and he satisfied our experience
Angel was very helpful, he’s a very nice guy.
Daya muy amable persona lo mejor en esta mañana
Angel was great he did a good job showing me the space
Angel was amazing with helping me with getting my unit, very detailed and patient. Thanks a lot, really appreciate it.
Angel, I'm leaving the space, they were really nice. it is swept out.
I rented a storage unit online and had questions about the process. When I visited today Angel was able to help me tremendously and took the time to answer my questions thoroughly on top of being a friendly and great guy!
Ángel and Josie were absolutely amazing
and very helpful.
Good afternoon to all the people that take the time to read these posts. My name is Vincent Snyder and I just spoke with Angel in the office at Public Storage on South Semoran Blvd. In Orlando FL. I just rented a ten by twenty outdoor storage unit for a very great price. But the best part was speaking with Angel as he took care of all the details for me. I've worked in retail myself for many years and all I can tell you is that if you want a storage unit, stop by and see Angel. You will definitely have a wonderful experience. Thank you, Angel for helping me today. Vincent Snyder
Angel did a great job with my storage unit check in.
Great experience with Angel!
Angel was sooo helpful and made the process so easy. He had an attention to detail. And gave me insight of how big of a storage I needed as well . I definitely recommend to come here to rent storage . Moving can be stressful but finding storage wasn’t one for me . Thank you again Angel !
Angel muy amable y muy cortez y me ayudó en el servicio en mi primer dia usando el Storage
Angel great service great help
Gracias por el buen servicio y el trata que nos hizo vale la pena se los recomiendo al %100 su nombre es Ángel gracias por todo te lo agradezco mucho 🙏🏻🙏🏻🙏🏻🙏🏻
Angel, excelente servicio y muy atento y servicial
Angel excelente servicio 10-10
Angel was amazing he helped us find a great deal and was very friendly. Definitely recommend coming here if you need to store your belongings.
Mr Angel helped me to have everything settled down and in a good mood. He was diligent and helpful. Great employee, keep him!
Angel!
Awesome! wonderful! fantastic.
he went over and above to ensure that I accomplish getting my unit.
Thank God 🙏🏽
I had a great experience with Joseph, he was very professional.
Me atendió el señor Angel, muy buen servicio, fue muy amable con toda la información brindada , excelente empleado. 👌
Angel es bueno mepirco bien todos las cosas bien.
Angel medio un buen servicio mesplico todo MUI Vien paso por paso
Angel was great at walking me through step by step on signing up and creating my account as well as showing me my options on which unit size I needed. He helped greatly and made me feel confident on my decision to sign with you guys. Give the man a raise and promotion!
Karla Gave me great service.
Such great service from Karla! 10/10 recommend!
Angel was fantastic. Glad to do business with him.
Angel was a very helpful person in that transaction
Karla y Rosa Maria may burn servicio
Rosa y Karla great job, very clean place for our compañía
Rosa has helped me and my wife with all our storage needs. She is very kind and goes above and beyond!! Karla too was nice. I would recommend this location. I would ask Public Storage to bring in more carts, this would really help better the experience when the customers who are coming and going. 3 carts for a property with over 1300 units doesn't seem right. There should be a better cart policy other than first come first served in the lobby entrance.
Days is a wonderful person . Always she is so helpful anytime I'm visiting the store . Great job Daya. Thanks for everything.
Karla gave me great service
Karla gave me great service
Karla gave me great service
The worst storage place I've ever had. There's rats everywhere and everytime you try going into the office it's always locked. The manager is so rude too.
Excelentes servicio súper 🧨
Karla was amazing and provide the best customer service
Karla has been so kind and helpful since the day I switched to Public Storage. Compared to the other storage units I’ve rented from, public storage is by far the best. So far, it’s been much cleaner, more secure and the people are really nice, especially the staff (Karla). I would highly recommend renting from here for extra storage.
Karla Gave me Great service
They have rats!! But keep going up in price!!
Karla was great. Open the door to welcome me in
I went looking for info very helpful daya is very knowledgeable on the product she offer tools and other accessories to male the transition easier
I went there looking for information and “Daya” the manager was so nice and answer all my questions, I truly recommend her, excellent costumer service.
Super friendly and helpful at check in, super clean (carts are sometimes not where their supposed to be and you have to hunt them down or just not anywhere to be found) and the prices have gone way up dramatically for a unit.!!?!
Karla gave me great service
Karla was extremante buena
Karla gave me amazing service
Karla gave me great service
Aixa me ofreció muy buen servicio muy eficaz, amable y simpatica
Aixa is an excellent customer service. She is nice. I was filling grateful with her attention and attitude.
Aixa es muy servicial muy amable y siempre está sonriendo. Me encanto su servicio.
Aixa es muy amable me ayudo con mi renta de espacio .
I saw a video of a rat coming out of one of the units and it made me decide for sure to not rent from this business! Glad I saw it BEFORE committing to renting from here!
Roof falling , I can see through large holes into unit next to mine. Not maintained . Code enforcement needs to look at these units.
Very helpful and Jose was phenomenal. He can sell water to a whale. His professionalism and dedication was above and beyond
Karla is very nice and did a great job.
Karla gave me great service.
Karla me dió un buen servicio
Karla gave me a great service, thank you Karla
Cecilia was helpful and checked me in in no time.
Cecilia was amazing, very helpful. Answered all our questions. She Even let us know about the app now and that's makes things so much easier. She' was great 👍
I wish I did more research on this place, they are not professional. I first received a storage unit with torn apart ceiling parts. The locks they provide you with when selling it to you are very bad & rust. I had an issue when my key wouldn’t even come out of the lock & Cecelia didn’t really care & basically told me I just have to buy a new one. Only had the lock for 1 month. Every time I come to storage as well, most of the time they are not even in office. Please do your research first & visit the storage before renting.
Joseph made it simple and easy thanks
La atención al cliente le doy 110% Cecilia muy amable y atenta con el cliente..
Cecilia did an amazing job at assisting me with all my questions. Smooth process when renting their storage units.
Muy buen servicio, Cecilia es muy amable y profecional , gracias
Cecilia was excelente.
Great customer service thank you great customer
Spoke with Cecilia about renting a storage unit. She was very patient and knowledgeable answering all my questions.
Cecilia was super amazing & informed me of everything!💜
Get experience and very informative thanks to Cecilia.
Great experience and service from Karla
Karla me atendio muy demaciado bien.
Karla extremely helpful very knowledgeable about the company would recommend to all future customers
So I tried to order online and it kept declining my card for $111.92, so I went into store to finish reservation l. For some reason I’m store the price was now $228 because they said I had to pay a proration which was scetchy but I said ok so it decline my card again, I said that’s impossible, so tried multiple times nothing. So I said I’ll take cash out to pay but when I came back something was wrong with system. So I leave and check my account I’m now negative with all these charges you see below. I called she said that the money will go back. Nope. But when o called this morning the lady really told me they didn’t take money. Well what do you guys see? Really was going back and forth about not talking it. So why is my account negative? This place is horrible and it’s dirty regardless. They will not here the end of this from me until I get my money back.
Cecilia was great se has great customer servicw
Cecilia was great and very helpful and got a great space . Thank you ….
Cecelia was amazing, quick and helpful made move move in experience 5stars