Public Storage Self-Storage Units at 961 NE 16th St, Ocala, FL
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Office Hours
Mon-Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 06:00 AM - 10:00 PM
Storage Facility Features
- Car Storage
- Outdoor Storage Units
Office Hours
Mon-Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 06:00 AM - 10:00 PM
Storage Facility Features
- Car Storage
- Outdoor Storage Units
Nearby Self-Storage Locations
Self-Storage Near Ocala
Resources from the Help Center
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 16)
Great experience with Ebony, she was very helpful and friendly. Great manager for that property. Help me set up my storage unit.
I had my unit for 5 months before they raised the rates. My tiny unit was 40$ when I rented it. It then moved to $90. They just hit me with another increase and it's $120. Customer service closed the chat on me vs. assisting. I'm extremely dissatisfied!
Excellent!!! Went smoothly. Ebony was so helpful and efficient.
Expensive and the gate NEVER works or it gets stuck open!
No one should use this storage company if they want any kind of customer service. I have been trying to set up auto pay for months and every time I call I get the same response. "I will send a message to the onsite manager." After months of this I have tried speaking to a supervisor, getting forwarded to manager, getting the corporate number and all I get is " I can't do that the only thing I can do is send a message." These messages have been sent as a complaint, and expedited and still nothing. Using this company has been one of my biggest mistakes when it comes down to how much trouble it has caused me. The whole thing is crazy. Why would you have one office that can handle something and no way to get in touch with them.
Mike was very polite and helpful. He was patient in helping to do the signing online since we haven't done this before. He explained things well. Great job!