Public Storage Self-Storage Units at 760 NW 21st St, Miami, FL

I recently had the pleasure of utilizing the storage facilities on the 8th floor at Public Storage, and I must say, the experience exceeded my expectations. Facility Overview: The 8th floor storage units are easily accessible via well-maintained elevators, ensuring a smooth transition from the parking area to the storage level. The hallways are spacious, well-lit, and equipped with climate control, providing a comfortable environment for both short-term and long-term storage needs. I appreciated the cleanliness and organization of the entire floor, which gave me confidence in the safety and upkeep of my belongings. Customer Service: From the moment I inquired about available units, the staff demonstrated exceptional professionalism and attentiveness. They took the time to understand my storage requirements and guided me to a unit that perfectly suited my needs. Throughout my rental period, I received timely reminders about payment due dates and any facility updates. On the rare occasions I needed assistance, the staff was readily available, approachable, and always willing to help. One standout aspect was the personalized service I received. The team remembered my name and greeted me warmly during each visit, making me feel valued as a customer. It’s evident that Public Storage prioritizes customer satisfaction and invests in training their staff to uphold high service standards. Security Measures: Security is a top priority at this facility. The 8th floor is equipped with surveillance cameras, secure access controls, and regular patrols, ensuring that my items remained safe and protected throughout my rental period. I had peace of mind knowing that the facility adhered to stringent security protocols. Overall Experience: My experience with Public Storage on the 8th floor was overwhelmingly positive. The combination of a well-maintained facility, outstanding customer service, and robust security measures made storing my belongings a hassle-free experience. I highly recommend this location to anyone seeking reliable and secure storage solutions.

Today, my wife and I toured Miami to find a storage unit with a good quality-price ratio. After visiting four different places, we came across this one, which is clean and new, unlike other places where there were cockroaches. However, what really made us choose this unit without hesitation was Max the manager , who is professional, charming, and truly welcoming a quality that's rare to find these days. Thank you for everything, Max! We will recommend you to all our friends who are looking for a storage unit . excellent customer service one of the best.

Best manager max

Excellent customer service 👍

I have the storage on 3 floor I have to say the most clean property thanks to Maximilian I believe he should be promoted to higher position

I have been served with the most professional property manager I just wanna say thank you to the best service ever

Thank you Ashley I’ll bring you lunch on my next trip!

Thank you Ashley for everything

Thanks for everything ash!!

First I want to start by saying Ashley and Julie is amazing and have amazing customer service. They answered all my questions. Showed me different options of sizes. Clean property. AMAZINGGGGG

The service that Ashley and D Joulie provided the day I move in was flawless. They even helped me originated my storage app and made me feel very welcomed. Thank you ladies

Dice que esta abiertas las oficinas los sabados de 9:30 a 5:00pm y no habia nadie es pura mentira, te engañan con los precios y supuestas promociones. son unos estafadores

Tina was the best!!

Ashley was amazing, she took the time to find us the best and closest unit we she had. Also, the place is great and not expensive at all. Brand new.

First thing I would like to say your property manager is amazing, helpful, and sweet. Ashley answered all my questions and the property is very clean. Great customer service. Ashley deserves a raise and she is fit for this position. Ashley made my day.

Super Professional and easy rental