Public Storage Self-Storage Units at 3232 Colonial Blvd, Fort Myers, FL

Great service and fast I would definitely recornd 3232 colonial Blvd ft myers Florida

Diana was super great service.

Very easy process and the personal Mr. Phil was very attentive in to giving me what I needed and walked me through the process, I had never had someone be so kind, I would recommend this storage to anyone hands down. Thank you so much for walking me through this knowing I was at least 3.5 hrs. away and was helped so i didn't have to make the trip. Thanks again Mr. Phil,

my experience was good...my only complaint is that I have three units and you are constantly raising rates to the point were I will have to go somewhere else. you do not reward or incentivize reliable good paying customers!

My wife and I were able to get a climate controlled unit 15x20 for 55$ with the help of Ms Diana!!! She was pleasant and courteous, thanks for your help!

Easiest process I’ve ever had to do. From start to finish Ms Diana was very helpful , she explained all of the options that we had available for us and helped us find the best deal for the time we needed the storage. Very kind respectful and all around great experience. Thanks so much Ms. Diana!

Very smooth and easy process. Clean facility with excellent customer service. No question goes unanswered! You will get asked things to help you formulate a better choice or option of the unit you may need vs the one you want which I found to be a great “triage” strategy. Mrs. Diana had a great attitude.

Diana was absolutely wonderful to work with! She didn’t rush me at all and answered all my questions in detail, and found me the best rate possible!!! I highly recommend this place, service is top notch.

From the beginning Jason, Vicki and Andrew have provided excellent service to assist me with an emergency move. All threet go above and beyond to problem solve and find a solution to make sure all your needs are met at this facility. All extremely informative and helpful. Thank you for this great team!!!😊👍

Patrice is kind, considerate +. I just got off the phone with Patrice. Patrice is a joy to converse with & I appreciate her. I hope everyone comes to Public Storage for their storage concerns. Phil is kind, considerate, hospitable, informative, intelligent +. Great prices & service..

Any time I have has an issues the team has been on top of it. I have been recently looking to down grade my untit and spoke with Diana. She has been a tremendous help. The staff is on top of things while being friendly and helpful

Wow excellent customer service! Diana, deserves more than 5 stars* we need more people like her in the world, thank you for amazing service and stressful time for us.

Patrice and Diana are absolutely amazing at their jobs! Such great customer service, and they are super personable as well

Carmen was very helpful in giving us our options. She broke down the prices along with any promotions. Overall quick and easy experience

Carmen was great , very easy process !!

Carmen, Yani and Stephanie were a great help to me today. Much easier to work with and very informative. Was a pleasure doing business with them.

Carmen and Yani are the best! Come see them for A+ service. Thanks you guys!

Diana did great job, has excellent customer service and very patient.

Phil was awesome!

Excellent customer service!

Great storage area. Very easy transition and the women was very helpful..storing a car plus furniture. Clean and climate controlled. Just picked up the car after 2 months. Thank you Diana!!

A wonderful facility that has been nothing short of helpful in any issues and assistance we need. Could not be happier with the service and location!

I’ve had my jet ski here for less than a month and a mouse ate my seat.

Good

Diana , Patrice and Tina are GREAT !!! Thanks for the help you guys are awesome

Diana is fantastic, always ready to help!

Very good customer service Diana went universal and beyond

AMAZING client service! Thank you Diana and Phil for working so effortlessly w/your clients!

diana and stephanie were so helpful and informative. they got me in late on a friday and took care of everything. friendly and efficient, thanks again!

They was amazing great customer service

Very Knowledgeable Friendly ! Thankyou

Diana and Jason were very nice a excellent with customer service I highly recommend renting from her

Victoria and Diana are great! Helped me a lot with a super nice attitude!

Great service. Diana, the Property Manager was very knowledgeable and provided all the information needed for me to make decision. I love the app feature Public Storage has.

Affordable space and convenient for my location on Ebike.

Staff is great and help me with every question that I have ! Phill, Diana and Stephanie are the best !!!!

Stephanie and Diana were very informative about the business and very nice.

Diana A & Diana C are AMAZING! They both helped me with what I needed thank you ladies!

Great experience! Dianna was wonderful! She was sweet, knowledgeable, kind, friendly & always smiling. Wonderful employee!!

Diana did a fantastic job and was very understanding when I came in to rent space. I was going through difficult situation and she was very helpful.

Thank you Diana for everything, always very kind and attentive

Phil at the Colonial location has been more than helpful! Every time I asked for help, he's gone above and beyond in every way possible. Thank you so very much!!!

I’ve been here for years! Diana is the greatest. She knows her stuff and is always extremely helpful and accommodating as I am constantly moving to more and bigger units.

From the first moment I walked in I was extremely amazed by the way the front desk clerk Diana greeted me she was so nice and very polite with such a nice smile she answered every question explain everything very well and I am so pleased to have chosen this location if I could I would give her 10 Stars thank you Diana

I went over the public storage to get a unit Jessika was very helpful. She take her time to show me a couple units. I was very happy with the service & she’s very professional.

Diana & Liz top of the line right there. Two gems! Please give these girls a raise!! They’re very helpful, kind, friendly and welcoming. Really appreciate you ladies.

Big thanks to Joanne, Diana & Stephanie for making my rental easy

Thanks to Diana for being professional and helpful without hesitation. Great job!

Outrageous prices, and I was charged a late fee for a screw up on their part. They tried to raise the prices again, and I got out as soon as possible. Honestly, the location in the service... Not worth it

Phil has amazing customer service. Him and Diana work with customers from out of town to make moves much easier . they are awesome to work with and very professional

Kiondra was wonderful and very friendly!! Great employee!! Came back for another unit and Diana got me a great deal! She is always super friendly!!

Very clean facility well-managed

Was looking to store my race car called and spoke to Ebony who helped me reserve a space over the phone . She was very helpful & was a delight to speak with as well.

Stephanie and noris was very nice

Diana and Jamie work at both locations and in Naples, FL. THey have been beyond helpful to me and with kindess.I live in Chicago and will soon come to get my things. I feel that they are keeping it safe

Amazing amazing amazing!! I specifically would like to acknowledge Diane, Patty, and Stephanie!! Long story short these ladies saved my life when it came for me to move out my unit at the end of March. I did not properly prep and should have scheduled my move out vs me just showing up. All three of these ladies went above and beyond to accommodate me for the move out because I was on a tight schedule. I would 100% use this facility again if I needed a storage unit. Ladies thank you again!! And if you need a reminder…..I’m the one who had to call her ex 😂😂😂😂!!

Ebony is awesome! She is very quick, kind and professional. 5 stars!

Diana is awesome. Thank you for guiding my dad in the right storage space. We appreciate you.

The process was easy and fast.Diana helped with all our questions

Diana was helpful and professional

Was price checking and still got great service from the two amazing woman Soledad and Diane at this store.. they showed me different units and explained everything clearly … units were clean and perfect for what I need .. I like how secure things seem there too..Thanks to them I know where I’ll be storing

If you like to be jerked around by endless recordings and no live help-This is your place! If you want excuses, sign up here! If you prefer not to have emails, phone calls and texts answered. Simple situation: twin brother unexpectedly died. Sole survivor with all, ALL, paperwork supplied and were told access to retrieve decedents possessions would be given the next day. After two - (hour & 1/2) trips, we arrive. The office is open but unmanned. After an hour wait with no one showing we begin trying to make phone calls. That leads to recordings no actual help. When a manager shows up they say they didn’t receive one document that actually had been provided to them. We had the hard copy with us. Then they said the district manager had to approve. Although we had been told we were approved with all the documentation previously submitted by us. The manager had spent the previous day with the district manager so they had the time and opportunity for the district manager to do her job. Looking at a second trip from Michigan to Ft Myers for a 3rd attempt. Costs are exorbitant by the time & travel expenses add up, and loss of income. Rest in peace Wayne, your twin is trying. 😢

Several times now I've gotten conflicting information about policies and pricing. It's really frustrating when I'm told one thing and when I return I get a different story. Train your people to provide the correct information and be consistent.

Jessika, with guidance of Diana right out of training was wonderfully helpful, she showed me a few spaces and made sure I had the right space at the best price.

Good service the personal is cortesía and the storage is very clean.

Kiondra made everything quick and simple. Glad I picked this place

Misses Tory did a excellent excellent excellent excellent job above and beyond with customer service.

We've been renting here for a year. Price started at $258 a month and has increased significantly 2 times since then. We just got a notice that itll increase AGAIN starting March 1st to $417 a month. 😳😳😳 PRICE GAUGING AT ITS FINEST. RUN FAR.

Diana Great customer service, made it an easy process to get a unit. Always helpful!

Diana was great

Diana tiene excelente servicio al cliente

After leaving my other storage unit with Cubesmart, I was pleasantly surprised by the upgraded unit and staff. Stephanie was very professional, helpful and accommodating. She made the process simple and quick. I highly recommend this site!

After having my storage unit for wwwaaayyy too long, Diana and Kendrika made everything so easy for me! Thank you ladies so much! This is great place to store your stuff if needed.

Diana and Samantha were great, very attentive to my needs for storage through these troubling times. I would recommend to friends and family. Just want to add that I continue to get exceptional service at Public Storage. Diana and the crew at this location are very helpful, empathetic with clients especially during these troubled times in SW Florida. Thank you it is refreshing to see that there are people that still care.😀

We've been renting here for several years. Diana is awesome, always helpful.

Diane at 3232 Colonial Blvd was extremely helpful and courteous. Showed us a few units to make sure we selected the correct size.

Ive rented units from 2 different Public Storage buildings. On Coloniel Blvd, if you have a problem, your not gonna get help in any way fast. The manager never answers the phone, she MIGHT call you back.. Might.... And she's not in the office much either. I caught her in the office 1 time. Other than that, it's locked up. Had a open sign on the door but it's not and no cars in front so you know she is gone. Doesn't matter the time either. I don't recommend this Public Storage. Public Storage on 82 was so much better. They always had someone in their office. And FYI- for a 15x20 unit was 269.00 a month on Coloniel. Pricey.......

Stephanie and Joeanne were great help with what I was trying to find, best workers by far

Had reservations. Unit rented when got there. No substitute rentals available. Pathetic service

Happy people working here

Stephanie and Joanne provided excellent service.

I have been a customer when it was southern storage but i like the new change and Diana and Andrew are really great. They provide great service

I would like to thank you Diana and Samatha for the excellent service. They were amazing, polite and had a beautiful smile. thanks girls 👏🏾👏🏾👏🏾👏🏾

Diana is great. I have been customer for over 6 months and I am very happy with service, property always clean.

Stopped in to buy boxes & Diana helped us out. She was so knowledgeable and customer friendly. It is always a pleasure to be serve with such excellence.

Clean storage for your furniture and other stuff, especially in the AC units They make sure their customers are satisfied. I would recommend this storage to anyone. My only drawback is that they increase the rent too often, especially in a crisis like this where people have to store because they can't afford to rent an apartment.

We just did a check out of our storage unit and Diana made it quick and easy. She was super friendly and helpful and we would 100% recommended storing your belongings here. The price was reasonable, the staff helpful and the location very secure.

Diana the property manager was great help on getting me my storage!! Great rate and awesome person to deal with, highly recommend 👌

Kay was awesome. Great service

I had a wonderful experience with the service that Kay gave me showing everything related with the storage

Kay was very professional and helpful. She was able to help me for a unit that was at a different property. I highly recommend since service was espectacular.

Stephanie help me find a unit that best work for me even at another location. Great customer service. Highly recommend.

Diana from public storage was amazing! I highly recommend this place, her customer service was above and beyond!

I want to thank Diana from the great service. Love this storage been going there to put my stuff for years, great price, great location, thank you Diana for helping with the storage

I went into this location to inquire about the possibility of renting a storage, went there with out any Knowledge and a wonderful gentleman by the name of Gabriel helped me out with everything I needed Professional staff, highly recommend, ⭐️⭐️⭐️⭐️⭐️

Gabriel was very helpful to me and my wife today. We called and had a few questions about renting a storage locker he was very knowledgeable of the pricing of the storage the size and location of locker. Also told us we could come in today to see if it fits our things. Hope to see you soon thank you again for your hard work and helping us decide what size we need.

Gabriel was helpful with making my payment and helping resolve my issues and questions I needed answered.

Diana has been so helpful after my mom passed last year I had to come from out of state to move her storage items to a different unit she was so friendly, professional and empathetic im grateful for her assistance!!

Great spot just happend to see it while I was getting gas next door. Dian gave me a good price and staff was great.

Excelente servicio con Diana muy amable y atenta

One june 13th Mark and Diana did a grate job welcoming me and my husband to our unit. They were very helpful with process thank you!

Diana was great and was able to help me with my concern I had today with a billing issue I highly recommend her

Stephanie the Manager threw away all of my mother's plants that passed away. You saw where I placed those plants. Before, throwing away my mother's beautiful plants I could have at least gotten a phone call.

Standard storage place

Karen is the best customer service.

Dirty, cramped driving area, generally so-so.

Stephanie was such a great help to me. She helped me decide which storage unit would best fit my things and showed me my options with no issue. Great service Stephanie thank you.

Excelente trato

Diane’s customer service was exceptional. She handled her customers in a courteous manner and she was very busy! I would definitely rent here again.

Diana was amazing. She was very helpful and has great customer service skills. She made sure we had the size we needed to fit our stuff without breaking our pockets. I will definitely recommend this public storage location. Like my husband said she is an Angel.

Diana was so helpful and amazing! We were doing it last minute and she went out of her way to make sure we got the storage unit we needed and she was very knowledgeable and helpful. 1st time ever needing a storage unit so it was nice to have someone so pleasant and trustworthy to keep my things safe.

Diana is great

Karen at Store #25805 is one of the most pleasant individuals that I have met in a while. When I started my reservation online, she called me right away to see if there were any questions I needed answered and just thanked me for considering Public Storage. She walked me through how to complete my online reservation and informed me about the Public Storage app (that makes gate access much easier). When I and my husband called the store location (2 separate occasions) for additional questions, we didn't get a answer so we left a message both times. Karen responded to our voice messages with a call with in 10-15 mins on both occasions. Karen's pleasant attitude, patience and kindness is enough for me to recommend Public Storage at 3232 Colonial Blvd Fort Myers, FL 33966 to others as customer service is very important to me.

Karen was a big help with my storage today love the experience!

I've been here for six years love the service don't change a thing I would advise anyone to come see Diana for all of your storage needs.

All I can say is the manager here at this location is amazing. Very accommodating knowledgeable and friendly. It’s nice to be treated with a smile nowadays. She helped me pick out the right storage unit for my needs without any hassle whatsoever. Much appreciated

Diana was great!

Diana was amazing. My plans changed and she helped me with my situation. She also was dealing with multiple customers at once. She’s awesome!

I am so glad I stopped in to Public Storage. Karen was AMAZING!!! She helped me with everything I needed and your prices are incredible. Karen made this a very enjoyable experience. Thank you!!!!!

The friendliest most helpful people we have ever dealt with. They showed us the unit to make sure it was large enough and the prices are very reasonable. Clean facility.

Karen gave us assistance with finding our storage unit and was extremely personable, friendly and helpful. Hands down our best encounter while using Public Storage over the years. She is very passionate and customer service oriented. I will continue using Public storage and hope to see more of Karen around the property. Give this woman a raise!!

Phil is absolutely wonderful. He helped me so much. There should be more people there like him.

Phil and Stephanie are the best . Thank you

Jason rocks! Nice and good attitude!

Very lovely experience very professional very courteous the store associate and or store site manager who is there he deserves his five stars

Phil is awesome...cordial and most helpful! He answered all my questions.

Diana was awesome she had great customer service she went over and beyond I wasn't at the correct location she still checked me in and assist me but everything that I needed she's definitely an awesome worker

I won a locker off of storage treasures and come to open the storage unit there was missing items out of it. Go to talk with the Property Manager DIANA she was very Hostile and rude when I asked for District Managers phone number and Diana refused to give me any information and was argumentative with me as a customer. I can’t believe people steal out of auction lockers after pictures are taken and posted I have Proof of what the locker looked like on the website and missing items on the property but employees don’t want to help and figure the situation out to get it resolved but they fight and argue with customers.

Hola buenos días en la mañana tuvimos un servicio con la compañera Diana ,muy especial la verdad quede muy satisfecho con su trato, para mi gusto fue de excelencia .

Stephanie was friendly, very helpful, and went out of her way to help us. Thank you for the great customer service.

Stephanie was a great help. She made the process easy and almost exciting to rent a storage space. I recommend this location to anyone reading this and anyone I know that needs some extra space.

Stephanie was awesome she was amazing she took care of us and was amazing everything we asked was on point all though she did let us load it before the rain ruined our stuff which was great she helped us in every way possible great employee!!!!