Public Storage Self-Storage Units at 9600 NW 40th Street Rd, Doral, FL

Public storage suck corporate does not want to cooperate with their current customers to give them discounts on their storage they only give good rates for new customers which is ridiculous.

Great customer service from Melania

thank you Melania you Have a great Customer Service

I cannot imagine being able to have completed everything I needed to get done with my move and all, if it were not for the AMAZING CUSTOMER SERVICE SKILLS that Melania was able to provide both me and my friend Ivis. Thank you so much Melania, for your kindness, caring heart, and most importantly for your compassion! God bless you, and your family! 🙏🏼

Melania nos aydudo muchísimo con todas nuestras preguntas siempre muy amable

Me gusto mucho la atención este lugar felicidades por su atención y esmero gracias a su empleada Melania por su muy buena atención

Melania was very helpful and excellent service!

Great customer Service

Great customer service from your employees

Este lugar es muy seguro, perfectas condiciones, limpio, y la asistencia de su personal , en especial Melania, te hace sentir que todo esté bajo control. Ella es muy profesional, atenta, cuidadosa y mantiene el edificio en perfectas condiciones.

Muy servicial mi amiga Melania

I have been a customer at this Publix Storage location on 9600 NW 40th Street Rd, Doral, FL for a year now, and I have consistently reported the poor maintenance of their moving cart. Today there is only one available and it barely rolls. It is frustrating to see that such a simple and important tool for the storage and its customers has not been fixed in more than a year. It reflects a lack of care and attention to the needs of their customers. I hope they take action soon to improve their maintenance.

Melania at this Doral location is the best she helped me to reserve my unit and when I needed to change my move in date she was such a big help and very friendly. I highly recommend!!

Fue increíble y rápido GRACIAS con Marelyn thanks

Excellent service. Melania the front desk lady is the best, she treated us professionally and attentive. Will hire the service at the same location again with no doubt.

melanie súper linda . especial una mujer súper bendecida. todo limpio y claro ella busca la forma de que te sienta complacida

Great Customer Service from Melania

I came with a little situation after calling Customer Service they recommended to go to the storage Melania resolved my situation with high Customer Service and professionalism Thank you Melania

I've been a customer since 2010. I've never had an issue with them. Actually Melania was super nice to me recently. She called me to tell me I dropped an uncashed check on the premises. I'm very lucky. She was very professional and helpful and assisted me to find a second unit as I was downsizing. I highly recommend this location.

Muy buena tu atención melania

Quiero Felicitar a Melania por su buen servicio y trato con el público, Muchas Gracias de todo corazón

Melania was the best

Great customer service from Melania

Melania, has amazing customer service skill. She was an extreme pleasure to work with.

Muy bien servicio de Melania

Excelente Servicio de Melania,

Melania love your service

Gracias a Melania por su amable atención y servicio

Muchas gracias para la señora melania por su generosidad 10mil ⭐️

Excelente servicio de melania!

Amazing service from Melania would definitely be recommend family and Friends

Excelente atención de Melania en la 9600 Nw 40 St Yo había ido a la de la 3900 Nw 115 Av y la chica me atendió muy mal. Sentí que la interrumpí en algo personal así que no pierdan el tiempo y vallan a la 9600 del Doral

EXCELLENT SERVICE!!! Melania was great in answering my questions!!

Excelente atención Melanie 100% recomendada

La señora milania es muy a mable y colaboradora

La atención de Melania fué Super. Inmejorable. Que suerte tuvimos cuando nos atendió. Muy amable y profesional

Melania was the greatest, super nice. Never had such a great experience.

Melania is one of the most exceptional employees I have encountered at Public Storage.

Excelente atención

Excelente servicio y la Sra Melania es muy atenta.

Very happy!!! Melanie was very helpfull

Me atendió la señora la señora melania buena atenta encantada con ella mil gracias

We were helped by Melania and had the best experience renting a unit. She toured us around and showed us the unit exactly where it was and all the terms and conditions were explained perfectly to us. I highly recommend her services

Amazing hard working Ms.Melania thank you so muchas gracias por tu diligencia!

Excelente atención de la Sra Melania, explica todo claro, 100 % recomendado

Muy amable la señora Melania excelente atención muy agradable

Great Customer Service from Melania, always keeping the storage clean

Melania es una excelente colaboradora de este lugar, tiene un excelente customer services , recomiendo este lugar Su limpieza, orden y seguridad de lugar es su fortaleza

Booked online but couldn't make it to the facility by check-in date. Was able to call and talk to Melania who held my unit an extra day at the discounted price. Thanks Melania!

Excelente storage!!! Siempre esta tranquilo y todo recogido. Gracias a Milanea que siempre esta dispuesta a ayudar y mantiene todo en perfecto estado!

We are very satisfied. Melania is very nice, and professional. We recommend.

Excelente!! La atención de Melania fue increíble!! 😉😉😉

La señora melania es muy amable y profesional a la hora de ayudarnos con cualquier problema o duda la recomiendo con los ojos cerrados

thank you for your support ❤️❤️❤️❤️

Excellent service Melania was amazing I will recommend to ask for her once u get there

Todo buenicimo.Lo recomiendo

Excelente servicio!!!

Very good service

Excelente Servicio

La Sra. Melania, es una persona muy atenta y profesional. Lamento irme del lugar por causas ajenas a mi voluntad. Pero esa Dama es de las mejores.

Love how clean and friendly the staff is! Thank you Yoland you’re truly amazing.

Melania attention is super excellent, 100% recommended

Muy buena experiencia, una de las mejores de miami !! Y muy buena recepcionista , muy amable y gentil !

Excelente profesional

Great Service

Excellent Customer Service and help me to select the best choice according to my needs. Thank you Melania for your service.

Excelente atención y todo esta en perfecto estado de limpieza

La atención de Melania es excelente. 100% recomendados

Very Good customer service próvidas by Melania

Good customer service with Melania, My mom rented here and she had to leave outside of the County si she clósed her space and she left really happy with her service while she stored with Public Storage

Excelente servicio que recibimos en este Storage de Melania , muy atenta y profesional en su trabajo .la queremos mucho.

Excellent customer service from Melanie, I will recommend this storage to all my friends and family

Great customer service from Melania

Excelente atención! Muy detallistas en todo. Gracias a Melania especialmente :)

Excellent service

Gracias Melania

I Reserved space online I got the confirmation number with a move in date 7/3/23 & even went to the office under a big storm on monday 06/19/23 I told them I was moving in a few days & I was told I could pay that day. That my space was on hold reserved for me. I find out my space is rented out & today is Thursday just a cuple day after. The personal in this office are very unprofessional there is not any customer service at all. They should of communicated with me to let me know that I was first option & reserved this space. I am very sad for this. No respect for advertised sales or reservations. Worst place ever. Be careful

Exelente servicio

Muy buena atención... Exelente Gracias

Great customer Service from Melania

Super professional, very kind and friendly I recommend Melania 100%

Rosa at the office was very helpful and friendly! Thank you for making the process of booking the storage so easy and quick.

Melania súper amable y muy servicial demasiado buena atención

Melania excelente atención 1000 puntos

I would like to take this opportunity to say that Mr. Daniel and Jeffrey are and asset to your corporation. The are very professional and give an excellent customer service . I hope their salary goes up to $50 per hour . Thanks and best regard Elide Santos

Muy buen servicio , muy buena atención de la compañera Melania

I had the best experience ever, the front desk Melania was so nice and professional that helps me a lot, I really recommend this store for any future needs.

Excelente servicio de Melania

Muy buena la atención de la sra melania,me asesoro en todo y con mucho profesonalismo,es una buena cara para la compañía

I will feel very secure putting my belongings in this storage, Melania was very helpful and friendly, I would recommend this facility to my friends and family. Thank you for your service.

Melania gave me a great service and makes feel secure and the building is always clean

Hi, just wanted to say thank you to Melania for all of her help I had a lot of question about getting a unit for my business needs and she was able to answer them all it was great and I’m happy to recommend this company and in specific Melania!

Great customer service from Melania , She was very helpful

Excelente persona muy amable

Esta todo perfecto

I need it a store asap and I call the public storage on 97 avenue Nw 40 st and spoke to Melania she explained my options and made the reservation online. When got to the storage I was impressed with Melania’s professionalism and the place looks very clean and organized. If there were 10 starts I’ll have chosen that one. Thanks for having employees such as Melania.

Had a an amazing experience with Melania who took time to explain options to me and show me Aldine different units. Excellent customer service

Loved the remodeled property. Although there was one lady her name was Flor, I haven't seen her in a while but she was awesome. Super nice person!

The reason why I rate them one star is because they raised my storage to $136 a month for a 5x10 when I was paying $50 then it went up little by little now I'm paying $136 a month that is ridiculous that's how money are hungry corporations are

Great 1st time experience at this storage facility. I couldn’t find my unit and Alex was so kind and helpful to guide me around and show me how to use the door access features. Wonderful customer service, thank you so much Alex.

Me atiende excelente

Melanie was superb! She was very friendly and funny. I’ve been renting at this facility for over 2 years and the property is always well maintained. I was about to switch to a competitor for a better price, but Melanie explained the options available to me and I was actually getting a better deal to stay here! So I took the much needed upgrade and literally moved my items around the corner. My only gripe is that the dumpster is always closed! What’s the point? I can’t throw away small bags of garbage as I clear out my space.

Excellent customer service, I would recommend it to everyone

One of the most excellent and professional storage experience ive had in Miami which made my move so easy. Melania, who works at the desk, was extremely professional and helpful, making sure the check in was speedy and escorting us to the unit to make sure all was in order. She was so helpful and attentive. The facility is one of the cleanest and most organized I have seen - having been a client of Public Storage for over five years. Congrats for doing a great job!

Bien

Gabi Simply exceeds all my expectations

the best experience and price, great location, daniel was super nice and professional, thank you so much

Daniel es el mejor. Un gran servicio al cliente una persona muy amable y servicial gracias por la experiencia Muy satisfecho

Thanks for the service

Great customer service! Daniel the manager was very helpful Thank you

Daniel it’s super nice and kind and the units are super clean and in good conditions.

Clean and professional

Thank you for the service

Clean. Safe.

Buenas tardes me atendió el sr. Daniel excelente en todo el servicio muy claro en sus explicaciones y muy atento personas así son importantes para este sitio gracias y buenas noches

I never write reviews but I just had to share how above and beyond Daniel’s customer service has been. This man deserves to be manager and a raise!!! The only reason why I’m giving a 5 star is because of Daniel. Honestly, I have not been having the best experience with Public Storage even after being a loyal customer over the past 7 years. The corporation and its policy really do not care to provide excellent or any customer service. I spoke with Daniel a week before my move and he helped me reserve my unit. The day of the big move (going from one PS location to another PS location) the company website was nit properly working. It kept giving me an error yet managed to charge my credit card 5x. I called customer service and since they did not see any payments, I was asked to go to the location and pay there. I called the store and thankfully spoke with Daniel again to inform him of the problem I was having. Daniel assured me everything was fine. I asked him if they would honor the internet price, at first he said no they could not but I explained the charges were reflecting on my end so there was an issue with their website. He was aware of the problem and said he would honor the price. Daniel was so sweet, fully aware that I was coming across town during afternoon rush hour traffic, he waited for me past closing to help me. After the long day of hauling, resolving unforeseen problems, and dealing with traffic, I was so happy to arrive at the location and see him there ready to attend me. As per the company policy, he was not required to do anything of what he did for me. He did it out of the kindness of his heart and I am forever grateful for his assistance. PS should make him head of there customer service.

Que buena experiencia y atención , de verdad el señor Daniel se porto súper amable conmigo , te explica bien todo y te brinda una atención excelente!! Gracias señor Daniel.

Good Customer Service

Excellent customer service always on top looking for the options thks David

Amazing service. Daniel was awesome and extremely professional. Glad to have found this storage! Diana Guzman

Great experience with Public Storage and there amazing helpful staff. Moving to the Doral, Fl area and having my furniture shipped and stored with them has been a professional experience. Danny has received and taken care of our deliveries which makes us feel very secure. Thank you, guys. Robert M.