This was the lowest rate I found, but it doesn’t make a difference if I can’t even rent the unit
I set an appointment with them A week before New Year’s, but was scheduled two days before New Year’s, On the Monday when I was supposed to meet up with them at three I noticed there was other people Outside disappointed as well because they didn’t expect them to be closed, Now I’m not sure if they had an appointment like me, and being a business owner, I would understand if I need some time offBut I was more pissed because I took time out of my busy day and wasn’t even notified, Now I did get a missed call Sunday and I found out it was done, but they didn’t even bother to leave a voicemail Probably hoping that I didn’t answer to confirm my appointment pure act of laziness. What made it worse Is after I left a decent voicemail when they reopened they didn’t bother to return the call due to the issue, So if you want a decent rates by all means, but beware of the unprofessionalism when you set an appointment, they are liable of wasting your time
I stop in to make my payment and Susan was very helpful . Office is very clean and organized. Thank you Susan !
I walked in and was given the most friendly and helpful service I've ever received while shopping for storage options. I was able to secure twice the space for half the price of my previous storage unit. i was also impressed by the level of security at this facility and ease of access via the public storage app.
The units are clean and Josie the manager was super nice and patient! But customer service never told us that we had to pay an extra fee for the lock so we were caught off guard when the price went from $30 to 50 but still a good deal!
Susan!!!Thank you. You are fantastic! You made my transfer from one unit to another stress free. Great job. You are Awesome.❤️
Susan was a great help!She is a breath of fresh air she always goes out of her way, your lucky to have her and place is great thank u guys!!!!!
Susan & John helped me today as I walked in without notice. I asked them to please help me under and the app as well as show me where the unit is and I’m thankful that they did because I realized I had a smaller unit so they helped me through the upgrade which was also at a special. I have nothing but great things to say about the both of them they were very friendly and I was grateful for them.
I don't know how long I've rented a storage from this place🙆 but I can say Susan and you guys are the best thank you for your services❤️💪
Susan the manager is a great asset to your co. She goes the extra mile when taking care of any problems or concerns that may arise, always cheerful and helpful.
Great service by Susan. She is amazing and so helpful when I have any problems.
Susan was amazing she very helpful with finding me the perfect size storage unit the property here was very clean 10/10 recommend this location to anyone looking for storage
Great online prices. Always clean and safe. Friendly staff!
Excelente servicio por parte de la empleada de nombre susane , una persona sumamente profesional y agradable que permitió que todo fluyera de maravilla, felicidades por este valioso elemento.
Always clean, friendly and helpful. We thought we could fit our items into a smaller unit it did not work. Susan was able to find an available unit on site that was larger. Susan saved us a very large headache!!!! Thank-You for going the extra mile!!
It is too expensive for small rental space. Constantly raising rent. A 5×10 started around $53 a month and had my storage for nearly 2 years, and now it is up to $169 a month, and that without the insurance! Which cost an extra $10! They raised their rent several times a year!
The manager Susan is awesome and very friendly and helpful. Always makes sure all our parts are received and we are notified on time. Susan is a lifesaver for our business.
What kind of public self storage business doesn't have dollys on property for your customers.
That's crazy I will never us this business again.
Steven was very helpful and a kind employee!!
Steven was amazing enough to help me bring 7 pallets totalling 8k pounds to a storage unit that has an incline making it twice as difficult to store. Steven saw me struggling and offered me a hand. Thank you Steven!
Steven was super helpful and kind. Thank you!
The facility is nice and well kept but, more importantly, the staff is extremely helpful and always kind and upbeat.
Sydney was amazing..she helped me tremendously..helped me get thru the app and complete it..she showed me the space to the unit..I would recommend public storage to my friends..and the price was great
I've rented at Public Storage a few different times over the last 35 years. Searching for a small storage this time the reason for choosing Public Storage again boils down to one word...SUSAN!
Ms Susan was so helpful and understanding of our situation of needing to close a small unit and move to a larger one. She was so clear on the policies and worked with us! Thank you Ms sussan! I would give you a 10 but reviews are up to five!
God Bless
Ctrr
Susan set up my first account when I rented the unit. She was way more helpful than the person that I talked to over the phone. She was amazing and got me set up and checked out super quick.
I had to change to a bigger storage so Sarah took over.
Sarah took care of me today. Beyond amazing and helpful. She was super kind and went above and beyond!
The staff here is great... Don't appreciate the over the phone help. I would rather work with the people that are in the actual area. And Susan and Sarah where amazing!!!
Susan is the Best Ever! Thanks for great customer service
Susan was so helpful. Answered all of our question, made the experience easy and effortless. Safe to say we got our storage unit today.
Wow! This has been an easy storage experience. Susan, in particular, was very helpful. The area is clean and organized. Recommend!
I never write reviews but I have to write this one because I cannot say enough words about Suzanne at the # DeBary public storage she is amazing she is always so helpful to me and my husband and has always been so kind to us she is is super hardworking and she gives her best at her job and it really shows how much she cares about the customers and I simply think she is a ANGEL sent from heaven and she deserves a big raise for all the work she does and employees like her are ONE in a MILLION to find hard to find somebody like her now and days !!!!! Thank you Suzanne thank your your kindness and such hard work we appreciate you so much !!!!
Problem Free. Sarah is a "GEM". She made everything so easy. Space was very clean.
Heather was So Freaking Amazing!! She really explained in details all of the policies and procedures and gave some very good advice with my move!! Thank you for Training her to have great customer service
Very nice. The grounds are kept clean. It's pretty much automated, so you only see staff occassionally.
Just want to say that having to deal with storage units outside of your own home can be challenging at times but I must say that Susan makes it so easy to deal with when visiting Public Storage at 51 Spring Vista Dr.
Debary, FL
If your looking for a storage unit and you live in the area, I strongly suggest visiting Susan at Public Storage where she will do her very best to accommodate you and your needs with a fabulous smile.
I give her 5 STARS!!!
After 4 months that raised my rent $38. Paying $142 for a 5x15 unit.
The lady at the front desk was very helpful and showed me to my unit.Thank you!!
Please be sure to have a locksmith on speed dial. There keys break in their own locks.
Susie and Teresa are amazing and super sweet and helpful
Very attentive genuine and pleasant
April was very polite, efficient, knowledgeable and friendly. She provided outstanding service for all of our needs!
April is very helpful with information and excellent customer service.
The manager and staff are super helpful and friendly. 6 stars. Minus one star for door and lock that are hard to open and close, for a total of 5 stars!
Susan & josh were very helpful. They got me started & finished at a very stressful time cause moving is never easy.Thanks PS‼️
Very helpful employee
They need to get a golf cart available to show guest where there spot is....long walk....
I was in need of moving supplies and I was told to go to public storage. I am so happy I did, Susan is such a blessing. She was such a big help and made my day! If I ever need more moving supplies I definitely will be going back to see Susan!
I would like to say that I just finished talking over the phone to the property manager at this location. Her name is April. As a person that knows great customer service when he sees it, I would like to say that the service that I received from April was absolutely exemplary, awesome, wonderful. She has the sweetest and kindest voice that anyone could ask for. She was very informative, patient and helpful. She made a stressful situation so much better because of her willingness to help. She deserves a promotion and a pay raise. She is definitely a keeper. I hope that the administrators at Public Storage recognize that they have a great employee and she deserves the best accolades. Keep up the great work!!
Although my stay was short I was constantly going back and forth to my unit. I would definitely recommend this site to anyone needing storage space. The onsite staff, April, provided excellent customer service. She was courteous and friendly and constantly walking the premises. A clean area and well maintained.
susan is still a jewel, takes excellent care of me when i pay my bill ,nothing more refreshing then having some one so amazing,she is the best of the best no one compares' Susan is the salt of the earth.
I recommend this site for storage. Renee the property manager is very good. The facility looks brand new
We just had an excellent experience with Susan at the Debary location! We arrived before the office was open but she told us to come on in and she took great care of us! She was so focused on helping us that she forgot to clock in! She gets 6 stars for customer service!!! 😃😃😃
Never again. Autopay system failed after 4 months no problems they heated a 47 dollar late fee and locked out of unit until resolved. Raising rates over 40 % for may. After 8 days and 12 cust svc calls finally got my autopsy debted still locked out and facilities mgr refused my pmt last week. Still no response from calif finance dept despite multiple attempts. District and regional #s are unavailable. Must do an automated cust svc line. No direct agents. I guess I have to go through the DAS ofc to get a temp moratorium and sherif escort to remove my property. Ridiculous. Do not use this company. As a veteran I will reach out far and wide that this is a toxic company. Oh the prop mgr Susan pointed out her father is with the sherrifs dept. Good he will know where to escort my truck rental. Corporate rules and contracts do not override state and municipal laws. Do not be bullied.
This is one of the most well maintained and helpful storage facilities that I have come across. It is very secure, yet easy to access during open hours. They have climate controlled units that are incredible and even more secure. The staff, more specifically Susan and Josie, were so wonderful! They were able to get me in to a climate controlled unit when I was in a pinch and for a great rate. It meant a lot to know that they truly care for their customers and are willing to help in any way they can. I couldn't recommend a better place to store your belongings.
April was a pleasure to work with when I rented a unit at this location. She was very friendly, professional and made the process simple!
Love the storage unit is safe , ask for Erica she is the best 👍🏼
I've on and off rented here for years and never have any issues, but today Josie and Erica were delightful and helped with my e-rental. they took care of the issue quick and had me ready to move in. They even showed me the public storage app and all of its great usages.
Definitely 5 stars