Public Storage Self-Storage Units at 7294 Broad St, Brooksville, FL

Great job

Went in today and and needed to make a payment. Steve was very pleasant and helped me sign my new lease and signed me up for auto pay.

Very patient and friendly office staff.

Place was great at first, good price for climate controlled storage locker. However, in less than a year they upped the price, no change in services. Thank goodness I had the foresight to get the insurance for pest/infestation! I don't know how long it was happening for, but everything in my open top, 3ft Wx 5ft H unit, was covered in rat feces/urine. I wasn't notified about anything, but someone threw a rat poison pack over the top of, and into, my unit. Multiple picture frames, wooden decor, paintings/canvases were chewed up. My wooden bench was covered in bites, scratch marks, and blackish sticky mold/mildew. Everything smelled like cigarette smoke and Marijuana. I don't smoke! There were multiple sample bottle of various alcoholic drinks, crumpled receipts, and clothes tags. Again, none belonged to me! I was guaranteed safety of my belongings in a climate controlled facility. All lies. I moved my things out immediately. The facility gave no explanation other than sorry we don't have cameras (they do but they only cover the office and security gate). Then, as I was moving out, the site manager had a fit when I tried to throw away the mold covered bench in the dumpster. They destroyed so I should have been allowed to toss it. That's what the dumpster is there for anyway! I'm not happy. If you decide to store anything here, make sure your unit is enclosed ALL THE WAY, and all of your belongings are stored in plastic storage containers, not boxes. Insure everything! Take pictures of your belongings BEFORE you put them in the storage unit, in case you have to be compensated for loss or damages later. That's good advice for any storage place really. I'm not happy. What was I paying extra for money for? Climate control? Hardly! Rats got in thru the ceiling and people were allowed to smoke inside, and I'm pretty sure several people were living out of their units. Also, the drainage pipes/grates in floor were emitting raw sewage fumes. Nothing done. Just a sorry you didn't like it. This place is NOT for long term storage, at all. Wish me luck putting my claim to cover damages!

Terrie is amazing!

Awesome

Great service!

Terrie was great!

Amy is amazing made moving so easy for me in and out withing a decent time keep up the great job!

terrie was very friendly and helpful. she is a great people person.

Friendly people working for the company

Great experience with Amy. Very professional and fast. Made the storage rental so easy and fast! I highly recommend Amy and this storage facility!

Quick and easy. Was able to get a unit on a walk in visit. Best part was the golf cart ride.

I’ve been renting with Extra Space Storage for the last 2 years. It’s a very well maintained facility with the most professional service. It’s been very pleasant working with Tony. He’s been very helpful, courteous and very supportive. Thank you

Very easy process! I did it on a Sunday, online and had no issues getting in and settled!

Very nice Amy Wright got us in fast and cheap she was super knowledgeable and showed us different units to fit our needs we appreciate you and definitely will use this place again for future moves !!!

Smooth sailing thru the overall process and employees were very happy to answer all of my questions and concerns.