Great move in specials. Friendly staff on site. Facility is clean and well maintained. They have security cameras everywhere which is good. They have access restrictions for hours.
Janet was a great help , showing me multiple units and helping me find the best space for my needs.
I had a great experience with Janet. She was very helpful and nice.
Carl was very helpful on move in day!
Great service from Brenda!
Janet was great and very helpful. Highly recommend this location. 😃
Janet was amazing and very helpful!
Very clean facility. Janet was very friendly and helpful. We appreciate all your help, thank you so much! Happy holidays!
Janet was very kind and helpful when I was cleaning out my storage unit! Her customer service was A+++
Janet was THE BEST to work with! She couldn’t have been more helpful!
Rachel was great with getting me setup smoothly with my storage unit especially with finding the right one for my storage needs.
Brenda was amazing!! Very pleasant to work with and was quick on the computer!! She is a pro
Janet was very nice and patient.
Carl was super helpful!!!
Carl was an amazing help for getting my storage unit setup!
Public storage locations are a great solution for self-service, and access to a unit is simple enough to motivate anyone with the do it yourself personality.
Janet is very helpful, and always willing to go above and beyond,
Janet was very helpful, very caring.
Janet was super helpful and very informative.
Janet went beyond the call of duty
An asset to your team
I received seamless service by Janet. She walked me through various options and appeared to care for me as customer. Upon arriving to the storage for foll
ow up question i caught her in the middle of doing rounds and immediately stopped to come back to office to address my needs. Very pleased with this location
Carl is the best! Great help.
Janet was perfect everytime I’ve asked her anything
Janet was very helpful with showing me different sizes of units so I can be sure my things fit! And helped me through the whole process off purchasing unit, Thanks Janet!
Janet gave us a tour and explained everything throughly. She was very pleasant and professional. Thank you!
We use this storage facility to store our company equipment and supplies. I contacted the facility with several questions, and Carl answered them professionally and accurately. Upon my arrival to finalize some documents, Carl once again was very professional and courteous. He went above and beyond to ensure that my experience was pleasant. This secure facility was an outstanding choice for our storage needs.
Carl has always been helpful
Janet was really charismatic and made the tour a very smooth process. I got a unit for a short term and she was able to hook me up. Public storage is tough!
Janet was incredibly helpful in helping me transfer to a less expensive unit. She explained all my options snd answered all my questions. Her customer service was above and beyond. We were completely moved to a new unit the same day! Thank you so much!
Carl was an absolutely fantastic help and patiently answered all our questions. Highly recommended!
Janet was wonderful in helping me pick out the perfect space for my needs! The area is clean, cool and a great value. I highly recommend PS, especially for those needing small spaces!
Carl was very helpful and nice
Very friendly staff. Janet was extremely patient and informative. Facility is clean and inviting with unbeatable prices. Thanks.
Carl was helpful for sure
Very bad lady on a front desk!!!instead of macks this facility nice she ask people if you leave or not..and we just made a payment!!!so sad of that service
I've been here for 5 months without issue. There was a time where i forgot to put my lock back on my unit. Lucky their admin saw this and secured my unit with one of their locks. I am so very happy to be here. Amazing service.Thanks Public Storage.
Carl is the best! So friendly and helpful and he cares. Rent here. Great facility and with gate code, 6am-9pm access! There's no better!
Carl was very helpful and got me a great deal on a great space!
Brenda was very wonderful!!! She made me feel very welcome and she was a big help!!!
Brenda was very patient and thorough and helping me find the perfect storage unit.
Brenda was polite and courteous. Showed me 3 different units without hesitation and got me a great rate, really pleased with the process.
Brenda has been really helpful and nice! She explained us everything in details and set us up super fast!
Carl was very nice and went above and beyond. After he helped assist another customer with a rental, carl escorted me thru the property all the way to to my unit safely. My sister or someone always usually comes with me to help for safety It's quite a maze in there, and I'm petite and concerned about a possible bugger or something
Carl helped me with a great space.
We were looking for a storage unit for my in-laws and Ms. Brenda was so helpful and accommodating. This was my best experience at a rental facility by far.
Carl was extremely helpful!
Carl was very helpful, thank you!
Carl was easy to deal with
Used for a year moved out in 1 day and advised office confirmation email all good
Karl was amazing. Excellent customer service and great vibe!
Carl was easy to deal with, amazing!
Carl was the best! Great help and very welcoming!
Carl was very helpful and in a timely manner. Very highly recommend him to anyone.
Carl helped with a transfer, thank you!
This Public Storage location was perfect for our family of 4. We highly recommend it! It's clean, easy to access, and their staff were all helpful & respectful (thanks, Carl, for making the closing of our account so easy after a great 6 month rental).
Carl helped me add a new space, great job!
Carl was very helpful! Very informative and made sure we got what we wanted!
Carl and Ce Ce were very helpful
I got great customer Good service at public storage today in Apopka. Location is clean and new and the price is right. So look no further for a storage.
Carl was extremely helpful and got me a great price!
Carl got me a great space at a great price!
Ce Ce and Carl were fantastic!
Carl was very helpful! Kind! Great experience
If you like slumlords, put your stuff in this storage. If you like never having any working dollies to move your stuff, store your stuff here. If you like office staff telling you 2 different things, and no one abiding by ANY of those things they told you, come on through to this place. If you like your storage rent (for the smallest space available) being raised 10 dollars every month, store your stuff here. If you like unhelpful office staff, come through. If any of these things sound like a nightmare to you, I suggest you find another place to make your storage.
Update: Rachel is amazing. She reached out and resolved my issues. Thank you!
Carl was great. Very helpful
Been using this location for over a year now. Recently needed to upgrade to a bigger storage and Carl was able to help me. He made it an easy experience, no problems at all. Great customer service, something you don’t see very often anymore.
Carl was very very helpful
Carl helped me with a new space at a great price.
Carl was friendly and helpful.
Milly was so helpful with assisting me completing my rental space. She was fast, proficient and took the time to show me around with several unit options before I made a decision. Thank you so much Milly
Staff was fantastic, easy gate access very, very clean and easy to recommend to any ongoing customer. This is a perfect spot for your brand new storage right now
Carl helped us find the right size at a good price, thanks!
Carl was awesome! Helped us switch to a smaller unit quickly and efficiently
Carl was awesome. He bent over backward to help me with some storage issues. So refreshing in today's 'do it yourself' world.
This storage is clean, price is not too expensive and the workers are very helpful, look no further for a storage place.
Carl was very helpful, thank you so much I truly appreciate the help today. God Bless
Carl was very attentive in finding me a great price on a larger space.
Carl provided great service!
Carl was very helpful, thank you!
Carl was attentive, knowledgeable and kind. His customer service skills are awesome.
Carl was great with his service!
Tenoa was awesome, super great customer service.
Carl helped with my reservation to get a great space!
Carl was great helping me with a space, awesome!
Carl was busy, but very informative.
Great hospitality muy linda la señora reconmendado
Carl at Public Storage is an absolute gem! His level of assistance is unparalleled and I cannot stress enough how highly I recommend his services at this location.
Staff is super nice and knowledgeable.
I Love my storage location, clean and nice workers,recommend to everyone
Very clean, nice staff, good prices. Would absolutely recommend
Shaqora at public storage is so knowledgeable and patient. Loved her customer service.
Great service and location.
Carl worked hard to get our space!
Shaqora is very helpful and knowledgeable
CARL WAS AWESOME. REALLY APPRECIATE THE HELP!
Shaqora is the best person she was able to help us rent a unit for me and my girlfriend..we will definitely be renting from this location again
Best customer service ever! Shaqora was so nice and really seem to care about everything. So happy I chose this public storage.😊
Love this public storage location and the price is right , the staff amazing and have great first month specials
Thought by keeping my stuff inside the climate controlled part would keep the bugs and rodents away but I was wrong and the insurance is worthless we have to pay 100 for the insurance claim and they will only cover 250 so it will be only a hundred and 50 dollars. Unfortunately all my medical supplies and stuff are inside.
Great service Carl was excellent 👍👍👌
Thanks
Excellent service from Cece
Carl was of great help and took me to exactly what I wanted.
The staff was excellent. He showed us options for our needs. We also received a great rate.
Shaqora was awesome glad to know my things are in good hands !
Carl thank you for taking. I appreciate it.
I had a great experience with one of the worker's at this location. He took time out to help me find my cell phone... which everyone knows you got to have your phone! A special, thank you to Carl! For your awesome customer service, and going above and beyond your job 😊
Shaqora was awesome ! Best!!!
I had a very pleasant experience getting my storage unit. Carl was very helpful and very professional.
Carl was really helpfull, got a great deal.
Damian and Shaqoria are so nice. So helpful. Clean location. Safe location.
Carl was great. Answered all my questions and made getting into my unit as painless as possible.
Carl was great to work with!
Carl was very helpful and informative as always. Would highly recommend this facility. Even if choosing between the different facilities from public storage if possible I would pick this one!!
Carl was awesome to work with. Quick, efficient and Knowledgeable to help me decide what size unit worked best.
Carl was very nice and helpful.
Carl was very friendly, knowledgeable, and thorough when I made a contract for a small storage. Would recommend this store!
Damiala is the best one:)
I Am very happy to be here, and will be moving out over here from U-Haul in DeLand, recommend to everyone needing a space
Updated Review on 2/4/2023:
Pros:
-Renting a unit was easy enough to do online, from selecting a unit to signing the contract and making the payment.
-You can access the gates, doors, etc with an app on your phone. This is a nice feature... just make sure your phone is close to the access point.
Cons:
-They no longer offer 24/7 access, which is inconvenient for people like me that work late hours.
-You are also required to buy renters insurance when you reserve online. Be aware of that when renting, as it was an additional $15 per month in my case. You can, however, cancel the insurance if you choose to with the office.
-Access hours: the gate is locked at 9pm. They will email and message you if you are on property close to closing time. I was at the gate and exiting at EXACLY 9pm. In fact, it was still 9pm when I got to the stop light! I still got the message. This was on my first day at this location.
She's been very helpful polite and courtesy very very helping five-star
Very friendly & affordable
Manager Carl was very helpful in my transfer of units. The staff is always there to answer questions or to help. The grounds are kept clean.
A little pricey, went from $60 a month to $120 but it's better than the Christmas tree rotting in the heat of the attic. I've used them several times. I use the app for entry but some people honk at me to get out of the way. Maybe they don't know about the app.
Damiana gave great service. She was very knowledgeable. This place looks very secure and clean.
Sitio seguro, confiable para dejar menaje guardado
Damiana gave us great customer service. She helped us resolve all questions
I have rented here for several months and and Carl is very helpful evrytime I have any question. ***** 👍
Carl helped me with my reservation and got me a great space at the right price.
Carl was very helpful! Explained everything to me in detail and helped me select the best unit that fit my needs
Carl was a big help getting me a storage space for me
Carl was friendly and knowledgeable.
Carl was a great help! Veryyyyyy Awesome.!!!!!!
The best service ever here at this location, very clean facility and it's big location
My Friend helped me find this Storage place in Apopka and got a Rental truck close by. At the Public Storage in Apooka my problem was about the carts. After speaking with Rachel one of the District managers she explained everything a little better. So I''ll say to all of you who's reading this Post, in all thy getting, get understanding.
This storage is very nice good prices also , come here to rent for storage, customer service is also superb!
The customer service here was amazing! CICI helped me and my family out with our storage units and she was a sweetheart! Went over all the details very carefully and took very good care of us! I would recommend this public storage to anyone in the area. Thank you again CICI!!!
Carl was a great help! Recommend you see Carl.
Thanks so much for your help and can't wait to see you at the pizza party Connell!!
At the end of a solo move that was supposed have help on after u haul disappointed me one service that actually showed there with was public storage at Connell helped me move when I was exhausted as hell great place kind people.
Service Was Great Fast & Efficient...And They Worked With Me On My Move In..Coming From Tennessee
Cee Cee did a great job today with helping me get all settled into my new storage unit in Apoka, Florida. I rate the customer service 5 star service. Thank you Public Storage for your great service and well trained Representive Cee Cee
Carl and CeCe were Simply AMAZING!! They made sure this experience was very pleasant
I had very good service today
Clean and the employees are the best
They are excellent. But too expensive so I vacated today
Nothing ever works right here. The gates, the doors, and the phone app only works 50% of the time. You can see in my attached photo that the main gate has been shut down for weeks now with no sign of attempted repair. Place is run by lazy people.
Very sweet and is good with communication
Excellent service from CeCe, nice and clean storage,
Cece and Elmer were so kind and professional, reviewed all pertinent information, answered all my questions and made my contractual process a breeze. Our unit is an interior unit, the layout is easy to figure out after the first visit, the facility is very clean, the unit is clean and the climate control is great if storing nicer furniture. Looking forward to move-in and storage here!
Carl is awesome.....very kind!!! Appreciate having met him in the office 2day......
Great customer service and the staff is always friendly. Would definitely recommend using this storage location!
Manager Coral is really respectful and helpful i highly recommend this storgae.
The local on site management team has been great. We ran into a couple issues with billing that literally took a couple months to resolve and I had to apply a bit of pressure up the food chain. In the end, the issues appear to be resolved. The one piece of advise I'd give is make sure you ask lots of questions about their billing procedures and CC policies. Especially if you use "auto pay". Area management did follow up to after resolution to make sure I was good to go. Much appreciated.
Carl was very courteous! Thank you
Carl and CeCe were amazing with setting me up with my new unit today. Definitely recommend!
Carl was great in accommodating for my needs, he was also very polite from start to finish. All of my questions were answered and the process went very smoothly. Highly recommend!
My experience was great!! Thanks to Carl!!! Highly recommend this place. He went above and beyond to assist me
As I was tending to my unit today I was approached by the district manager and was informed she had been trying to contact me about an issue I had been concerned with. She explained to me how everything works as to my concerns and also informed me she had made some adjustments as to my inquiry. I feel she went above and beyond to make sure my concerns were addressed and compensated for. Thank you Racheal for taking the time and effort to make me feel valued as a customer..
Cecelia was friendly and knowledgeable about my storage needs. Facilities are clean.
I rented a unit from public storage for a few months. The experience was great closing out the rental was nice and easy. I do recommend this storage rental
Its nice being to open a gate with just the mobile app! Staff was very friendly too.
La persona es muy amable y tiene un muy buen servicio
Max & cece are amazing help. Mucho gracias
This is the best place to store your belongings! Carl was very helpful and informative. I would give him 5 stars as well!
CC was a very helpful associate and was quick to get in my unit ready for me as fast as possible. I recommend this place to anyone looking for a storage unit
The experience was quick, efficient and enjoyable. Rachel's customer service and helpful attitude were refreshing. She is a Superstar!!!!
Tracey was a huge help setting us up with a storage unit! Excellent customer service