I've been renting a unit here for close to ten years, paying the same rate every month. Now, my rent is suddenly 50 dollars more. Same unit but now almost twice as expensive. Guess I'll be taking my business elsewhere.
Do not store things here! They raise prices 30% every few months. Absolute rip off scam. They should be ashamed.
Wonderful staff, best prices and great location. I had a wonderful experience renting here!
The overall experience was good. The folks that work there are very helpful. I was able to get my storage unit and moved in promptly.
Michael was amazing- very knowledgeable, personable, professional. He’s a 5 star employee. Thank you so much Michael you’re the best!
Spoke to a guy by the name Michael. Micheal was very helpful and very informative about storage. Helped us make decision in the size of unit we would need.
‘Mike Torres’ has been very upfront and helpful about these storage units. Mike has been very Helpful in helping me decide and switching to a bigger unit.
Bradley at Public Storage on Aldrin was extremely helpful in resolving a problem. He is bright, courteous, and well-informed. A fabulous employee.
We are moving into PS this month and it’s been so easy to navigate the website and app
Today when we went to move in, we discovered the unit we rented online was not the size we needed. Michael went above & beyond to make the necessary changes and we were able to begin moving in as planned
We would give him 10 stars if that was an option.
Many thanks to Michael and PS.
An addendum since Google wouldn’t let me write a new review…
We went back today, January 6, 2025 to finalize a reservation for a second unit and had the pleasure of working with Bradley. He made it easy, again, and we can’t thank him enough. We will have to settle for 5 stars for Bradley because we can’t give him 10!
Both units we’ve rented, one outside and one climate control were pristine and ready to move in.
Michael was fast, efficient and professional. He was helpful and was a continuation of the positive experience I’ve had with public storage in the past at previous locations.
Service was great and fast. Thanks Mike & Morgan
Taken over by the worst company ever, public storage. No warning. No auto pay accommodation, just junk company. This is NOT storage sense.
A good, gated facility with attentive staff and reasonable prices. No signs of mice over several months. Good job on the mitigation!
ease of setting up an account, the discounts & amenities: I feel the place is very secure, 24 hour surveillance, easy access to my unit. The staff, especially Charlie, friendly answering all my questions.
We only needed short term and they were great to work with
Be careful. They will charge you a full month if you move out the day of renewal. No prorating, no refund.
Glad I found this place. Clean property and storage units, great management, and fairly priced.
Excellent staff and unit! We had our needs fulfilled and more in just under 2 months. Polite and communicative staff, knowledgeable and patient.
Charlie was very attentive, helpful & kind. I feel confident she will sort anything out.
Fantastic! Great location, secure, clean, A+!
It was just a good storage experience. Never had any issues. It was nothing remarkable but that's kind of what you want in a storage unit. It needs to serve a specific purpose and do it simply. Access was always easy. Space between rows was nice and wide for all sorts of vehicle traffic. Very pleased. They also had very competitive specials at the time and it seems like they rotate them to stay competitive.
The manager is very nice and made sure everything worked out as best as it could
Agent was professional, articulate and very quick in setting up my new account. I was thrilled at how clean the unit and facility is. They even provided a cart on wheels to assist moving storage items from the vehicle to the storage unit! Great customer service experience!
Charlie was very helpful, professional and knowledgeable. The facilities were very clean and so is the storage unit.
Very pleasant professional assistance throughout.
I enjoyed talking about one piece with the staff. Thanks for having me for the short time I was there
Just what I needed
Great help at the front desk
The manager of the location was incredibly helpful and friendly. She recommended the perfect location for our unique needs.
The price for a 10x10 unit was unbeatable compared to other local units. It's even a gated community, LOL. Setting up my account with auto-pay was a breeze. Excellent, and friendly service. I highly recommend them!
Christin was able to answer all my questions. She was very helpful. I didn't feel like I was bothering her with all my questions like I did at other places. I feel Christin is an asset to your company.
Friendly staff. Immaculate property
So far so good. I just opened a unit last week.