Great experience with Jamie! Renting was smooth and she was more than happy to work within our needs and budget.
Jamie is the BEST to work with, hands down. Moving is no fun task but working with Jamie, we were able to troubleshoot and come up with multiple solutions for my move. Her understanding was very much appreciated!
Had a short stay with Public Storage during my recent move and it really couldn't have gone any smoother. Had a unit within 15 minutes of walking in the door, and when it came time to leave I was out the door in 5.
Jamie was a great help getting my account situated. Thank you!
Jamie was very helpful and acomidading for my disabled Dad thank you so very much
Channing is wonderful. Shine on
Jaimie did an outstanding job, was very curtious. She hate the whole process done in 15 min!
I have had my storage unit for a while. My experience was not too good in one way, but on the other hand, very friendly. The bad part of my experience is that my unit keeps getting broken into. At first, I was clueless about who could be doing it. But I came across someone who I noticed that had some of my belongings in their house. I wasn't sure, but then, the same people had more of my stuff on them, and that means they have now, as far as I know, struck twice. So I feel there is NO security whatsoever here.
We had a good experience renting our storage. Jamie was really polite, respectful and friendly. She showed us the better option to for what we needed, helped getting everything settled down.
I highly recommend this location.
Channing was a great help, it was a first for us. Usually we don't get that kind of help dealing with Public Storage
Christina review excellent
Channing was awesome and willing to help out.
Great storage perfect size great prices love the manager she is awesome.
The girls were wonderful fast and got a exactly what I needed.
Jamie and Channing are awesome for customer services since I been here and been here for 6 months and these people are awesome seriously
Jamie is so thoughtful and helpful! Had the best experience here.
Wow where to begin, Evan & Jamie are the representatives at this location. They are punctually, polite & above and beyond with customer service!
Any issue iv had whether it be with the app, automatic payments or just storage related questions they are always helpful and quick to assist.
Definitely check them out if you are in the market for a storage unit.
Jamie is the most helpful employee I have ever met she was able to direct me to everything I needed!
Jamie was fantastic at front desk, very helpful!
Pretty awesome crew today. They were patient, fast, and really really nice. Excellent customer servive today thankyou so much to Jonathan and Jamie.🙏
Jamie & Jonathan were such great help & excellent customer service!
Gene is the best. His "second mile" customer service flow has been super helpful and encouraging in the chaos of moving. I'll rent a storage unit here again just because of him. Public Storage is also very organized with its user-friendly website and communication. No surprise charges. Even has an ap you can download that can be used to open the gate. My husband and I are grateful we found this place. And Gene. 🙂
June 2024
I wrote the above review three years ago. Again, we have reason to rent storage space and chose this place. So glad we did! Jamie was super helpful for us through the process. Helped me secure the unit over the phone as I was unable to access my account with my phone or computer at the time. Grateful for her! Hope she gets a raise. :)
Jamie and Becky are awesome! they were kind, patient, good at explaining, and all around fantastic at their job.
Cassie and Becky very helpful, polite and professional!!!
Jamie is just amazing! She helped me get all set in renting a until getting the lock and insurance all set up. Her customer service skills are wonderful!
Muy buena ubicación, las instalaciones muy limpias y la chica es super amable y dispuesta a ayudar en todo! 100% recomendada!
They'll demand you buy a cheap lock and key, and when the key for the lock they require breaks, they'll charge for the cut-off and presumably a new lock. Forget the inconvenience caused by the wasted trip and need to return. Not responsible for anything.
Jamie was very helpful with finish out my storage locker. Greeted me with a smile and ensured I was good to go. Will definitely come back if I need again.
Jennifer and Jamie were big helps
Johnathan and Evan are great. They helped me with easy to no stress getting me a storage.
Great service from Jamie and Evan. They were thorough Ang clear. Thank you
Great customer service. Thank you Jamie!
Jamie was great to work with. Thank you!
Jamie helped us decide on exactly what we need3d
Staff is friendly and super helpful!
Jamie is the best ty so much!!!
Easy, efficient storage in a safe space. More importantly, the location manager is super friendly, helpful, positively upbeat, and mindful. Couldn't ask for more 👍
The person who helped me (I want to say Jennifer) was awesome! I accidentally rented a space that was too small for my needs and she helped me switch to a bigger unit. She was so friendly and so helpful, it was just a wonderful interaction all around.
Was extremely fast and with friendly service! Thank you 😊
Stress free booking
Jaime made everything so smooth. She's the best!
Wonderful customer service
Manager is very helpful and awesome! The prices continued to go up excessively and the call center being extremely hard to get a hold of are the problems and why we left
No problems got a stroage and was out of there in no time
Had an issue with the property manager not being at either of the locations they were meant to or answering calls then being told to drive to a 3rd location to give them back their lock for a refund, but thankfully the district manager reached out to me an hour after the whole ordeal and refunded me the charge. Rough impression up front on customer service but I was impressed by their fast follow up and handling by the district manager. Great rates, easy move in process. Just would recommend some easier system of returning their provided lock.
Jamie was amazing!! Super friendly and knowledgeable! Was able to help me add a second unit close to my original unit! Definitely recommend this place for your storage needs!!
Jamie was so helpful! I would definitely recommend asking her for something!
Super pleasant visit. Jamie was super kind and extremely helpful. She took the time to walk me through the whole process and answered every question I had regarding renting with public storage. Would recommend to a friend.
Jamie was the best helper! she walked me through the entire process, was kind and really nice to talk too! She was pleasant to be around definitely recommend
Very helpful and very understanding of our situation would recommend anybody to talk to Jamie from this public storage.
Great help from Jamie, answered all of my questions!
Jamie at the Sinton location was extremely kind and helpful. She made the whole check in process smooth and enjoyable. Would recommend to others looking to rent a space to work with her if possible!
Thank you Jamie and Tiffany for making it fast and easy to get a storage unit!
Jamie, Pamela and Tiffany are the sweetest ladies I've met today! Thank you!
Omg Jamie is so awesome!!! She not only is amazing at her job but she actually CARES about her renters!!!
So far I have had the absolute best experience with this place! I have had the pleasure of working with Jamie since the get go. From my confusion to my ever changing mind she has never failed to serve me with wonderful and understanding customer service- even when I made her sit with me for an hour of getting things set up over the phone. She laughed a lot and kept my stress to a minimum. Definitely made me a loyal customer. Thank you for all you do!
Jamie did a great job thank you so much
The manager was extremely helpful and friendly, with a contagious personality even though I arrived 20 minutes before closing to rent. I wish I received customer service like that everywhere.
Staff is great at this location
Friendly and fast service.
I LOVE JAMIE!!! Oh my goodness, talk about above and beyond and ALWAYS in a wonderful mood.
She takes great pride in her job and it shows. While having a roommate using Public Storage, I got to experience a little taste of what they're like. Man, secure storage space here you will not be disappointed. I was so impressed that I decided to use them for our storage needs nation wide! Every single person on staff has been absolutely wonderful and just sounded like they really cared to help me out. Daniel in Denver on Evans, Stella in Phoenix, you too Joaquin!! Thank you Public Storage for knowing how to treat your customers. 10 STARS!!
This is the best public storage I’ve used. (Kind , clean, secure)A+++ thank you.
The Management team is friendly, informative, and easy to work with. The unit was easy to access and clean. Close to my home. Perfection! Loving my experience here full circle.
Jamie is a fantastic person and great to work with. I highly recommend this location for your storage needs.
It's a. Secure place the staff is a little bit iffy with there uppity selves
The manager was very helpful due to our unique situation. Kudos for excellent customer service. The place is always in pristine shape. I highly recommend.
Heather does a good job and very helpful
Good service, Jamie is always pleasant and keeps an eye on things. Price was reasonable for the location.
Remarkable customer service. I was working with things in my storage and up and down a stepladder to the bed of my truck...KABOOM.. I misstepped, fell, and broke my shoulder!! Jamie was on the spot when I yelled for help. Minutes later 911 help was there taking me to hospital. Jamie was quick thinking and took proper action. Above and beyond she secured my unit and my vehicle while I was in hospital!! Extraordinary kudos for my safety and security.
Jamie is a super fantastic property manager. Has been so helpful and kind. Thank you Jamie !
Jamie was so nice and was very helpful. Thankful for her being there to provide help.
Awesome experience. Jaime is very friendly and welcoming. She gave a thorough explanation of all policies. Wonderful customer service.
I came to the public storage today to pay my bill in my bill and found out that I have an increase in rent Starting next month we are having family hardship at the moment and we can't afford any more increase of any kind of bill and we live on $880 a month income yeah we live on $880 a month income it's a month income well Jamie who's working here at the public storage was kind enough tohelp and she was able to forgive The rent increase I couldn't believe it she's the most awesome person I've met this year. For that reason alone I recommend anybody come to this place but on top of it the security here is awesome it is very clean I am very happy to have my stuff here at this storage facility I can't thank them enough
Alex is amazing!!! I really don’t even know how to put it into words. I have been storing my personal item here for many years and recently experienced an unfortunate situation. Without getting into it to much (by my preference) I called and asked for help. Without any kind of delay Alex helped me right away and saved me. I can’t believe how wonderful he was and humble at that. I thank you so much Alex. You have definitely made a happy customer and friend out of me. I recommend this storage and Alex as a wonder place to securely keep your items I’m glad I do. May god bless you Alex & thank you Public Storage for keeping my items safe.
Jaime was friendly and super helpful.
Jamie was a great helper! She was so nice and walked us through the whole process!
Manager was super helpful in answering my move out questions. My car battery died while I was there and she was very helpful in bringing me jumper cables to jump my car. Would definitely recommend this storage to my friends!
Jamie was super helpful in transferring my unit to a different size that I needed! Their app is very user friendly and allows you to open the gate through your phone without getting out of the car which is really nice too. Def recommend for local storage. 👍🏻
Storage was very clean and locked upon arrival with a great property cleanliness
Great staff and facility. Jamie make you feel like you have known her forever!
Jamie was amazing so helpful she deserves a raise!!!
Jamie is awesome. I was going to confirm my rental of a unit later but after speaking w Jamie, I went ahead and rented on the spot. She's wonderful and it was a pleasure speaking with her. Thanks!
Jamie has been very helpful throughout my stay. The facility is in a great location just of of I-25. The pricing is very reasonable. I would recommend this facility to anyone.
I've been with them for over a year. Was about to lose my storage unit and they worked with me. Thank you Jamie for everything.
Very great and helpful staff, good location and good security
Jamie was awesome! Great service and experience!
This location is great and Stephanie is awesome! She was super helpful for me and my husband who just moved into town and we were looking at a few different places and chose this one because of the great price and first months special. Again, Stephanie was great, very friendly and patient as she helped us and answered all the questions we have. Thanks again.
I just want to say how nice Jamie was!!! She was Very thorough, kind, Charismatic and she made my whole experience So easy!!!!!
The customer service was outstanding. Dealt with the manager and an employee . Both were super helpful and pleasant to work with. Facilities ( including the bathroom) were clean and in great shape. Would not hesitate to do business here again.
I always use public storage. At Sinton street, My favorite, great security, everything explained with a smile. Checked in today, like having a good cup of coffee, comfortable and easy. 5 stars aren't enough
Jamie is such an awesome property manager she is so kind and helpful! I definitely recommend renting from this property and ask for Jamie for the best service!
Jenna was so helpful. She got all the info of our items we needed to put in storage and found the right size storage unit we needed. She is awesome
Very helpful and respectful