Public Storage Self-Storage Units at 945 N 2nd St, Berthoud, CO

Since the beginning of this year, I have rented 2 storage units at this facility. Generally, it's been a good experience. So good, that I contemplated moving my camper and other belongings from Berthoud Lake Storage to this facility. Thank God that I didn't. Recently, I had to make some changes, and because of those changes, I no longer needed these units. I contacted management and informed them that I wanted to end my lease and surrender the units. They proceeded to inform me that they were going to charge me for an additional month because their contract allowed them to do so. I pay early, middle of the month each month, and because of that they are saying that I didn't give them 7 days notice. Terrible. Its the 13th, and the month has 17 days left. Turns out the issue is that they changed my start date on my contract retroactively because I asked to pay on the 15th each month. Not cool. Fast forward to today, when I went to collect my belongings, I accidentally left a of couple boxes behind. The only reason I know this is because almost immediately after leaving the facility I received a phone call from an Oregon number, which I didn't answer for obvious reasons. It was the owner of 2nd Street Storage explaining that she felt they had a good relationship with me and that it was "wholly unacceptable" (her words) to leave debris in their storage units. When I returned to collect my forgotten boxes, I discovered that they had locked me out and if the gate hadn't been open I wouldn't have been able to comply with their request. Frankly, the experience left a bad taste in my mouth. Everyone is allowed some grace, but that should go both ways.