Alex made the whole process of getting a storage unit quick and stress-free. He was friendly, knowledgeable, and walked me through everything step by step. The facility is well-kept and secure, but it’s really Alex’s customer service that makes this location great.
I had a great experience renting a storage unit here thanks to Alex. He was super helpful, professional, and really took the time to answer my questions and find the right unit for me. The place is clean and secure, but Alex’s service made it stand out. Highly recommend!
Today I got a space at this location of public storage. The entire experience was smooth from beginning to end. Alex helped me sign up and was beyond helpful with the process. He explained everything step by step and also provided great information about future changes with pricing, allowing me to be aware of it and not feel surprised by any changes. The facility was clean, well equipped and presentable. I must say, quite impressed.
Victor was so nice and he was patient and did a very good and professional job and I am very satisfied with his doing my storage need!!
This place was nice I liked the drive ups
Had to move space with short notice and price was too high.
Thank you for ur help Tania
Kim was wonderful very patient with me and took they time explained everything to me let me know when reopens
Great rate and helpful staff. I like the drive up access.
From customer service, to in person, and online. It all is very disappointing. I tried to finish a reservation online. All I got was locked out of my account. Finally logged back in and there is no option to finish my reservation so I had to go in person. That was even worse no one is ever in the office. I waited about an hour nothing. So I decided to call and see if I could finish it through the phone wasn’t allowed to either got transferred to their office number but like expected no answer since there is no one in the office. Someone mentioned they are usually walking the property makes sense but maybe hire two to three people so they can help customers you know jst throwing out crazy ideas since they say on their voicemail “customers are important to them”.
Gracias Tania exelente servicio. Gran trabajo
Gracias Tania me ayudo mucho con mi app y con la información
Taniya good person and always helps when asked
Tania Macias is an amazing help. She answered all my questions & was very nice. She has excellent customer service!
Buen servicio muy amable muy agradecidos lo mejor que hemos encontrado gracias
Great service.
Glendy when out of her way to help me. really appreciate her.
thanks a lot.
Muy buena y amable Gracias Glendy
Excelente costumer service, talking about Glendi.
Agarre una segunda unidad y Glendi me ayudo mucho muy amable y paciente.
Glendi fue muy amable conmigo y me atendió bien muy buen servicio.
I went a couple of days ago because I didn't know how some customer's open the gate without getting out of the car.
I went to the office and the young lady there Glendi help us install the app on our phones (my dad's and myself) she explain the benefits of the app and took us outside to show us how to open the gate very convenient feature thank you for your help Glendi.
Glendi was great. Good customer service. Thank you for your help!
Amazing service! Always very helpful! Glendy was helpful and knowledgeable!!
Jonathan was amazing good person to talk to can’t believe they’re threatening to fire him bunch of lames
The WORST customer service. Unfortunately, this facility has been giving me the run around.
Made arrangements to have access at 7pm and even called the main line prior so that I can take time off work to make it at that time. When I tried to access with passcode., it did not give me access!
I have been calling since last night with no avail. The outgoing VM says that a manager will make contact, but nothing. Furthermore, the number they provide on their system for after hour access, is a WRONG number. The person who owns the number, contacted me to let me know they receive calls “all the time from public storage customers”! This is an outrage considering the monthly amounts that keep going up every year! I will be contacting Better Business Bureau as my next course of action.
Do better for your paying customers!
Manager was friendly and answered all my questions!
RUBIA CARLOS GIVE A GOOD SERVICE THANK YOU
Gracias por todo vicky. Me alegro que estes de regreso. Siempre me ayudas con mis pagos ..
Un buen lugar para guardar tus cosas
Manager was nice and helpful he answered all my questions
Carly s and rubia Great service
Jonathan was very helpful, great service!
Vicky gracias por servicio muy amable
Vicky was awesome fast and friendly
Great service, experience and location. Thanks
Great service thank you Vicky
Vicky was great , and helpful
Vicky y Victoria me atendieron super excellent gracias
Gracias por servicio vicky
Viki and Victoria was great
Gracias vicky por ayuda con aplicasion.
Gracias por servicio Vicky
Great service by property manager Vicky. She makes process quick and easy. Has patience and shows you different units to see which best works as. Property is drive up so make it even easier to unload and super clean units. Highly recommend location ask for Vicky she’s awesome and super friendly. Also , speaks Spanish!
Vicky es muy amable y me atendió muy bien cada ves que boy.
gracias Vicky por buen servicio y ser muy hamable con uno .
Great service thanks Vicky
Vicky Is very nice great service thank