Public Storage Self-Storage Units at 2033 Broadway St, Vallejo, CA

Sam made my experience wonderful. She was professional and knowledgeable. Great customer service!

Went to the Broadway location and Aishia helped my mom and I! She went above and beyond for us by really answering our questions, even taking us in the golf cart to view the rental and giving her honest opinions based on our need. I highly recommend her to help anyone! She was so awesome!

Sam, Melody and Aisha are amazing! Customer service is spot on. They come with a smile help and and a friendly helpful vibe! Come here if needed

Sam has been fantastic! She answered all questions and is a true professional with her caring and pleasant demeanor. I expect to rent here for many years. Please give her a BIG Raise. Regards, Bart

Thank you Sam, for staying past closing time and getting the problem resolved. Very professional and a great human.

Edited 12/13/2024 Central Storage has been taken over by Public Storage. High rates got rent increase after a short time, storing from Pegasus dba Central Storage. Wasn't even waiting for an annual tenancy seems there should be some kind of regulation at play to reduce this kind of high rates. Edited: 9/2024. I've been here since mid-January & the company Pegasus that owns Central has decided a rent increase is a good thing. It isn't. It's plain GREED. And unlike the movie "Wallstreet" ITS NOT A GOOD THING. Shameful, really. What being a millionaire isn't enough? Especially when there are weeds in front of the building & workers who don't even speak English, working on the premises??? Greed will send your customers out the door... Melody, Mgr is ACE. She's a professional, by the book, manages the property very nicely. Evidently, with former management, the property was party central!!! Hence the changed hours. Anyone looking over the negative reviews should note the dates? If anyone is giving her management style negative reviews, it's because they are either a disgruntled ex employee at play or people who have blamed her for things she has no control over. One fellow immediately comes to mind. He keeps asserting conspiracy theories that the manager is supposed to be a party of. Why would a manager break into someone's unit when there are cameras everywhere? And a few tenants are creating conspiracy theories to throw down shade on management when they should be talking to the person in their mirror!

After court ill leave a response!!!.

Melody the manager had made my first time experience getting a unit so much easy and less stressful..Great with customer service and management.

Nice units

This place will keep raising the rent even though the units keep getting robbed with no worries by management. They were going to auction off my mom's unit and would not allow me to make a payment from out of state. All that is in her unit are family mementos like the flag from her fathers casket and such. I can't believe that in this day and age that people can be so cold hearted and cruel to their fellow man. Shame on you

This place is horrible, our unit was robbed 12 days after moving our stuff in, and I believe the manager is part of this. They lied and said never been broken in too. I live there and will come out if anything happens. All jokes! Just the side we were on had 8 broken doors. Only some of the cameras work and funny how the ones that don’t work they don’t mess with. The working cameras were pushed up but how do they know which ones work and don’t. Because she’s apart of this. DONT USE THIS PLACE