Just checked in yesterday and the place was clean, easy access and secure. Farhana was very kind and helpful.
Had an excellent customer service encounter with Farhana at 160 So. Spruce. She was extremely helpful in resolving my question, above and beyond my expectations! Thank you!
I really like the location because it's near our house, & the property Manager Farhanna is so accommodating & friendly.I really like her.
(Farhana)'s attention has been very good and kind, I am glad to have found her, she helped me a lot.
This Public Storage is great! It’s at a very good location which makes it very convenient to go back and forth from my workplace. The manager. Parhana is very helpful as well. Overall amazing experience.
I come to this storage all the time for the past couple of years for work. Always have been helped by farhana whenever I needed anything. Have had nothing but good experiences!
I recently ran into a couple issues with my vehicle as well as thinking the trash receptacles were for us to use. I thought for sure I was going to get the boot. Instead I received compassion and understanding. I will personally thank Farhana the next time I see her. She let me keep my vehicle there until It got fixed or towed and took me on my word it would be out as soon as I could get the necessary help. Then a couple of times I did leave a mess in front of my unit and she politely and respectfully asked me if I could clean up after myself. Her positive attitude made it easier to admit my faults without excuses . Very clean and organized place. Rates are cheap and I feel safe. A+
It's a convenient location and the gate hours is perfect for my line of work.
The manager Farhana is very helpful and accommodating.
I appreciate the service by the manager on duty Farhana
This public storage is a great place. Farhana the property manager is a great person, always so helpful with any problem or situation that comes up. She alone makes this location a 5+ star establishment. Have never had any issues that haven't been resolved in a timely manner.
Renting place in this public storage. Satisfied with 100%. Very clean and safe place. Thanks.
10/10 experience! Courtney is the best, made everything so simple and easy.
Courtney is the best! Friendly and answered all questions I had. 100thumbs up
Just increased the monthly storage fee to over $118.00 per month
😯
in this Store Location the Worker are bad abusive and thieves take advantage of Customers.
Great Service. So...professional.
Great place - great people and customer service
I saw the ad for 1 month for a dollar. The female clerk said I couldn't get it and didn't explain why. I was made to buy their $20 lock, whether I wanted it or not.
Had the best experience so far at the South San Francisco Public Storage today.
My fiancé and I always use public storage for all of our moving needs fast, professional and convenient. The sweet lady, Farhana provided the best customer service today, professional, friendly and thorough, and I will always recommend this location to any one who has any future storage needs. They won’t disappoint - always pleased.
Thanks again Farhana!!
Kudos!
Great location, great pricing, phenomenal staff. Farhana was extremely helpful, assisted with everything quickly and efficiently, and had a smile on her face through the entire process! No issues with access (app was super easy to use) and property was clean and well-lit. Thank you, Farhana!
Easy access and great service, though my code does not work, I have to go during their working hours to get in. I've had my unit 10 years, it's a 10x10. My rate has gone from $219 to $660, it time to clean it out. If I got a new unit today it would be $321. If you are a longer term user, it's worth getting a new unit. I have paid over $50,000 for my junk.
Amazing customer service! Farhana went above and beyond to help with everything I needed. She resent billing invoices, help with all customer service needs and would message the corporate office on our behalf. Thank you so much Farhana!
Disappointing customer service.