Came in to make payment and Joselyn was very helpfull
Great place. Thanks Joselyn and the team
Alma is very professional and friendly she get a promotion lol
Alma was the best person you could meet. She helped me with extreme experience & got me what l needed.
Alma provided amazing service and answered all my concerns and questions. She went above and beyond and was very patient. Thank you Alma
Buen lugar para guardar ! 100% recomendable! Y precios cómodos! El personal super amables y te ayudan al.maximo!
Alva was such a great help finding us a storage at the best prices available and helping us set up super fast and easy process thank you so much!! Best public storage💯🧡
Creo que todos nos cambiamos por ahorrar pero específicamente a éste lugar no lo recomiendo, al principio todo Muy BIEN para convencerte, hablas y no te contestan, vas y no hay nadie, vuelvo a hablar para notificarles que estoy ahí esperando a ser atendido y han pasado 15 días y hasta la fecha ni siquiera me han regresado la llamada, Extra Space es una mejor opción
This company needs more employees like Alma. She was very helpful and kind. I appreciate her helped today she made the renting process easy.
Amy muy buen servicio y atencion
Excelente servicio y atención por Alma asistente de public storage
Amy is good enough to this team job she got 100/100
Gracias claudia por su ayuda
Alma provided great service
Alma was very kind and informative. Thank you !
Alma helped us out. great service very patient and friendly . I highly recommend her if you have any questions about renting. She was extremely patient and answered all of my questions.
Staff was extremely helpful and curtiasly
Alma fue muy amable y ofreció un buen servicio. Muchas gracias
Great customer service today at the South Gate Public Storage. Alma was very helpful at getting me setup with a rental when I was on a time crunch.
Amy I have a very good service and a cordial person
Nathaly was super helpful today. My move in was super easy and fast.
Alma and Michael were very helpful and kind.
Amy was so awesome and very friendly and made me feel very welcome, and she kept a great attitude throughout my visit and I highly recommend anyone to rent from this location, and she gave Legendary Customer Service
Amy es muy amable me agradó mucho su servicio
This place is it. I can’t stand having to drive in through dirty storages and this place is clean. I stopped by real quick, a little short on time and Amy did not waste my time.
Bad customer service
One of the employees told me to be out exactly at 6pm or she would call the cops on me knowing I pay for storage. Also told me that if I come to early or late that they would automatically cancel my account
Nice tucked away corner. Organized. Abigail, I hope I spelled her name right, was the nicest person we talked to after taking and clearing out our storage.closed our account, and chatted for a bit before I left. Hope to see her again soon. She's wonderful.
Amy exelete trabajo la felicito continúe con esa misma bision AMy
🚨🚨🚨No renten ahí es un lugar súper inseguro se roban tus cosas y no se hacen responsables ni siquiera te enseñan los videos de las cámaras de seguridad que se los pidas a la policía haciendo reporte y te cobran en la policía para darte las grabaciones abren los carros ,las casas móviles les quebran los vidrios a cada ratito abren los storage no renten pregunté. Antes para que ven que les dicen pagas pero no tienes ninguna garantía de nada a mi me robaron cosas de este storage 🚨🚨🚨🚨🚨🚨
Pedro was very very knowledgeableknowledgeable and very experienced on what he's doing and very patient
Nathaly helped me out. great service. I highly recommend her if you have any questions about renting. She was extremely patient and answered all of my questions.
Muchas gracias a abigail y amy son muy amables buen servicio contestaron todas sus preguntas.
Amy was excellent, helped with everything
Amy and Nathaly are the best!
Nataly was excellent supplying good service
Amy was very helpful today & polite
Amy me ayudó y excelente servicio
Excelente ayuda, amable y buena actitud
Amy was the bomb , super informative , patient , very courteous and straight fwrd , Thx for my new little space Amy , God bless
Amy was very helpful and answered all my questions.
Nathaly A. was super helpful today with everything. All my questions were answered and eased my concerns. She definitely made it a quick smooth process.
Great service AMY has excellent customer service skills I really appreciate it
Very helpful, helps Seniors and disable . Would highly recommend and commend Amy's Service.
Thankful for Nathaly (employee) help me and my spanish speaking mom out! Explained everything clearly.
Amy on this morning i feel that Amy. Customer service is a 5 star. She was very professional
Los empleados son serviciales. El lugar es adecuado
Very Nice service Amy was very helpful and welcoming, she made the experience very simple and professional
Amy me ayudo a bajar el app de Public Storage. Gracias
Amy gave me excellent service today
Puse 5 estrellas porque no puedo poner mas por el servicio que me dió la señorita Sarai Avila me ayudó en todo lo que necesitaba tiene un buen carácter para atender al cliente siempre con una sonrisa y ayuda a resolver todo explica claramente todo salí muy contenta con su servicio devén de estar orgullosos de tener a una buena empleada con ustedes gracias
Rude attendants, the gate breaks down periodically and dont make them think because its over. Take your money elsewhere.
Great service, the units are clean and in really good shape.
Came to Nova Storage in South Gate for emergency need to store item. Sarai was extremely helpful and proceed the paperwork since we were short on time. Great customer service I highly recommend Nova Storage.
Amy gave me great service & a very nice & polite person
Amy Gave Me Good Service 👍
Amy was very polite and explained everything with every single detail, she answered every questions we had and was very patient, thank you
Amy helped me with my transfer & im happy with her service thank you
Thank you so much for your customer service Amy still renting here and Amy is fantastic
Amy nos ayudó y nos dio un buen servicio
Great customer service all the way through, no complaints
Amy is extremely friendly and helpful. Highly recommend using this location for your storage needs.
Amy exellente person Gracias por tu ayuda
Amy muy buen servicio gracias por su atención
Amy me atendió muy amablemente
Amy me dio buen servicio y fue un placer que ella me alla atendido gracias.
My cars broken into and now my rent is doubled and been reentered and stolen from over and over broke my windows twice a n 3weeks $600 alone in glass....not a good business...there cars all broken windows too
Muy buen servicio de parte de Amy
Terrible they spouse be open and wen I went to the office they were close ,I went two times and close
Amy y Yamira exelente servicio gracias
Amy and Yamira very intelligent & helpful kind
Happy Customer here, I had an emergency relocation was my mission and as a regular renter at this location I knew I had no problem in the past I felt my unit was secured and great deal as well so I’m back. I had help and was explained in.a very nice manner was “ Yamira “ she was is a trainee but she was so kind my hard day bad mood went away as a happy spirit even after I’m going through a storm she was awesome she made my day easier. I respect and appreciate the respect back and YAMIRA WENT BEYOND HER KINDNESS taking me to preview the size unit I reserved to making me feel a home there. The detailed tour and merchandise in the office I got a new lock and erring the pack for unit not to get humid ( I forgot the name ) haha the system was acting up for some reason but the young girl that was in the office training Yamira had to do it manually and I had to sign papers maybe upgrading the system or get some tech to boost it up this was the only thing that sparked me Public Storage is a big company and hospitality is awesome give these girls some good new technology make it faster finishing the rental process 🙂 overall I’m happy to be back truly Recommend this location.
Yamira helped me out today she was great 5 star service
Amy is so professional and hard working. Very helpful and always has a smile!
Amy and Lorena great customer service
Amy excelente servicio Gracias
Amy muy buen servicio muy amable y atenta
Never post reviews but amazinggg customer service! If you want your experience to go as quickly and smoothly as possible Ashley is the girl for you. She was very understanding and patient with my needs and I’m so glad she was the one to help me! Will definitely be requesting her more often.
Amy me ayudo muchas gracias
Amy and Jason were absolutely excellent beyond words.
Great customer service from Anna and Enrique.
Clean property, Amy is always helped & positive attitude! Keep up the good work
Amy y Esmeralda me ayudaron hoy
Terrible storage place they let people change your locks without your consent and have bad customer service you will pay your monthly rate and still have your storage up for auction unless your watching your unit regularly do not store property here they also have a bad rat infestation
Megusto.el.serbisio de estefany
Great service and very professional. Estefania and Amy were very helpful.
Amy, the manager, was fantastic! Amy made the progress so much easier and was very informative. Amy was the reason I chose this particular facility. Thank you Amy!
Came in for a unit and Amy helped me out with picking the perfect unit for me. She was able to answer all my questions regarding availability and pricing. Overall great customer service!
I was a long-time customer....over 5 years the place was always dirty bad customer service electronic gate was always malfunctioning .... they changed their hours making it hard to get to my stuff... location is sketchy people going in and out without using codes... I would no recommend this place
Amy is the best employee that i have encounter in the last 14 years that i been with the company
The great thing about this place is Amy. She is very understanding and very helpful and kind. They really helped me out when I needed it and we're very understanding with my situation which really had me impressed with there customer service. If you go to anybody I would ask for Amy because of her customer service skills and personality. I I highly recommend this place .
Amy helped us out She was great !!! Answered all our questions and had us in and out in a great timely manner !!! Awesome Customer Service!!
Amy. es una persona muy amable y servicial.
Contesto todas mis preguntas y me ayudo en todo lo que necesite. Excelente servicio por parte de ella.
Gracias.
Atte : Eligio C Blas
Amy .. great employee.. very helpful
Amy
El servicio fue exelente
Unfortunately I can't offer a 0 star review as a storage buyer I understand that we buy as is storages to resell but come on!!! A storage that is infested with rottens you can clearly see them and the stink. Terrible place. And I bet it's not just one unit infested rats must travel all over the place . I definitely do not recommend buying or renting from this place.
Very good place to store your things. Ashley was very welcoming and nice when I was purchasing a unit to rent. Thank you so much!
Amy siempre me atiende muy bien
Amy muchas gracias por tu ayuda
Ashley & Amy were super helpful in explaining the whole process to me and helping me find the right unit. 👍🏽
Stopped by to check the place out amy was nice and informative.
Abren muy tarde hasta las 9:30 a.m. Y si te pasas con un minuto en la salida te mandan mensajería las 5 de la mañana
Amy gave me awesome fast service thank you
Un lugar acojedor te cuidan tus cosas
Amy gave me excellent customer service thank you I recommend this place to everyone
Amy was great very helpful and very informative
Got my truck broken into ..broke my window glass ..stold my sound system, customers are not allowed to look at the video surveillance..i made a police report.. no cameras pointing to my parking space .. dead case here.. inside job if u ask me! 😏
Son muy buenas las personas y amables se habla español e inglés, lo recomiendo
Amy was extremely helpful and informative. She explained the whole process step by step. Truly great customer service overall
Amy was very helpful & nice thank you very much
Amy has been a great help
Amy was a great help, she explained everything very thoroughly and helped get the right rate for what we needed
I have had this storage since 2018. When i got it they would increase the fee every year by 10% which was understanding and affordable. Know this year they have incresed the fee by 34% which its almost $100.00 increase from $282.00 to $374.00. According to Freddy it's due to the inflation, I told him your community that you serve still lost their jobs and their income decreased significantly. Their community are suffering this is not acceptable or human taking advantage.
Brenda es una linda persona atenta ayudar a nuestras necesidades. Gracias
Thanks Brenda! You were very helpful with the prices and size for these spaces. I appreciate your recommendations.
Muchas gracias por tu ayuda Amy todo me lo explico bien
Excelente servicio muy limpio ,y sercas de mi casa
Amy she was a good help thank. You
Ami and Brenda are so helpful, they helped me go through all really fast. Thankz a lot
Amy gave me amazing service thank you so
Amy excelente servicio👍👍👍
Excellent customer service, friendly on top of everything!
Amy give me a excellent service thank you
Amy muchos gracias por TU servicio
AMY BUENA PERSONA ME DIO EXCELENTE CERVICIO
Amy muy buen servicio muy amable contestó todas mis preguntas gracias
Excellent customer service, friendly on top of everything! 100% loved! Thank you Amy!
I have had my unit for about 3-4 months and got it for $277, I got a notice that this next bill my payment will go up to $364! The units of the same size are going for under $300 right now, $283 was the lowest. I don’t understand the price hike. Why?! The unit didn’t grow. I have not made a late payment. I feel like this company is taking advantage of its customers- once you lug your heavy furnishings into storage, they blindside you with a price hike for no reason. If the price hike is to offset costs, then why are the prices for the available units a lot cheaper?!
Amy me dio exelente información y me atendió bien
Amazing service!! Brenda behind the desk was super helpful and helped me get everything I needed taken care of. She’s the best! Will definitely be coming back!
Brenda was very helpful and assisted me in finding the perfect storage space. Thanks again Brenda!
Amy gave me amazing servicio thank you
The service here is very friendly and kind, most thankful
to the employees Brenda and Amy for their assistance
in the matter of discussion upon owning a storage unit.
Good service from Amy and Ashley
Brenda was very helpful and had a great attitude, made my experience wonderful!
Amy me ayudo en todo lo que necesitaba muy buen servicio
I appreciated Brenda for taking care of me with all the step by step she went through with me. Thank you again for that great customer service that we don't see in other businesses now in days.
Amy y Brenda siempre me ayudan gracias
This is place is already expensive so instead of dropping their prices considering the situation overall they raised their prices which is totally unacceptable I am already looking for other storage to move to
Highly recommend this location for your storage needs. Brenda was friendly and extremely helpful. She was thorough with all information and guiding me through the intake process. Have used this location in the past and never had any problems. Thank you Brenda!
Brenda was very help full
Amy Excelente customer care
Amy was great and very patient
Amy,gave me good service.
I was helped by Brenda and I must say she has excellent customer service. She was very knowledgeable and even gave me a few pointers on how to fit my belonging perfectly into a small space. Highly recommend this place- She's awesome.
I was curious about a storage space and Brenda was very helpful , very good customer service
Amy gave me excelente servicio
Amy me ayudó muchas gracias
I like the customer service, but they need to open the access to cars at 7am not 9:30..
By 9:30 am is very late for most of us to start working
Brenda was very great help, she helped me with everything question I had and any concerns she answered, definitely my go to storage.
Amy and Erica were very helpful in answering any questions and concerns I had, i would definitely recommend this location to anyone interested in looking for a storage space, great customer service!