Easy access. Friendly staff.
Wendy has been so helpful in her capacity as the manager of the Sand City Public Storage facility . She demonstrates remarkable patience and always takes the time to explain my options when an issue arises . She is an asset to your organization and I look forward to working with her In the future !
Sand City/Seaside Public Storage-š¤©
Wendy & Nick were extremely helpful. They focused on meeting my needs and not on upselling. Wendy handled my phone reservation and Nick checked me in. Both listened and responded in a manner that was clear and understandable. They were friendly & considerate. Nick walked me thru registration and escorted me to my unit, making sure my key worked and all was in order. Highly recommend Public Storage 709 California Ave in Sand City, CA.
Very clean storage units. Very professional staff. I highly recommended this facility. Nick is awesome!!!!
Wendy at the Sand City location is amazing. She was friendly and super helpful. I highly recommend this location to meet your storage needs and that is based upon the staff.
I think every business needs to clone your WENDY. I will remember her name because she actually greeted me with a bright smile while actually looking at my face and courteously asked, “Hi, how can I help you?” I so appreciate great customer service which is severely lacking in today’s world. Thank you, Wendy!
Wendy at 709 California avenue Sand City Location public storage unit went above and beyond absolutely excellent customer service so helpful quick easy process and will definitely recommend!
Nick, Management Staff, at Seaside CA facility is GREAT! Nick is smart, professional, courteous. Nick helped me renew my contract with Seaside site. The process was completed with ease. This facility is very well cared for and maintained. A pleasure being a customer. Thanks Nick and P.S. Signed, customer mom two years.
I came today and Wendy was Helpful and knowledgeable about the business and I am very Thankful
Excellent customer service. WENDY was fantastic for helping me find the right unit and get everything filled out.
Perfect help for last minute emergency storage needs.
Wendy has been there to help when our door was jammed. Right away she assessed and called the repair people. She then secured our unit. Really Appreciate the quick response.
We have been renting a unit in Sand City for over 3 years and it is great and convenient. Wendy is a gem! Thank you so much!
Great and helpful thread Wendy so nice and helpful person I’m happy to rent the unit
Front desk Wendy was vg no bs scam
Unit was clean and easy access had to purchase a lock, no big deal
Wendy is truly one of a kind.
From the moment we met her, Wendy went above and beyond — not just for us, but for our entire family. She didn’t treat us like customers; she treated us like people she genuinely cared about. On her own time, she showed concern, compassion, and dedication that you just don’t see often anymore. Her willingness to step in, help, and guide us through a tough moment made a lasting impact on all of us. The world needs more Wendys — and we’re so grateful we found her.
Mrs. Wendy has been so amazing this year for me. She has gone above and beyond helpful during some troubling times for me. I am so grateful that she is here and she deserves a raise.
I’m moving back home with my parents and what could’ve been a stressful thing of finding the right storage size became an easy thing thanks to Nick! He was so kind and even walked me and my Mom over to the new unit when I needed more space and needed to upgrade. Appreciate it!
I’ve been a customer for many years they provide a variety of sizes of air conditioned units. I was happy to have been assisted by a young man whose name I think is Nick, he helped on many occasions. He is very professional and appears to like his job…which is very rare these days. I appreciate his service and his dedication to his work.
Before the good review, let's start with the difficult parts of life, getting through these times is better in a survivor frame of mind vs a victim mentality. Few of us turn to any storage service because life is great, more likely, it's gone sideways & we deal with it like an adult.
On to this review & the good things. Number one is Nick of my 831/93955 Sand City Public Storage, after a week of no followup to phone voicemails during a workweek, concerning changes to my autopay, a new issued debit-card & the increasing monthly rate, I nearly threw in the towel then, unexpectedly, Nick reached out to me & heard my concerns & addressed them to my betterment & relief, I'm grateful. Nick appealed on my behalf for a rate reduction given my financial hardship. Nick resolved my updating of my autopay details.
His commitment to prompt customer service & the important followup is how it should be done, his associates take note.
The 831/93955 Sand City Public Storage is orderly, clean, well lit, secure, they tour the facility to insure all is well. I know my possessions & memories are in good hands. Grateful to Nick, his great customer service & the assistance with the rate on my behalf
Wendy was very professional and helpful
I received the best service from Wendy at Public Storage in Sand City. She was very helpful and I was educated about the policy. She answered my questions.
Wendy was truly helpful and very kind to us, we were looking for a storage space and she helped us found the perfect one, she even walked us through the whole process. Thank you so much Wendy ! Great Customer Service !
I used public storage, and had to move overseas. The employee windy was a big help.i recommended public st
The PUBLIC STORAGE in Sun City is run very professional when the manager takes care of all things that is needed and takes care of any situation that I asked for the place is safe and clean
Love Public Storage and Wendy in Sand City ROCKS! First Class service. Only place to go!!!!!
Wendy is the very best at Public Storage Sand City, CA! She has really helped me out two different times...very courteous, kind, and knowledgeable. She makes doing business there easy. Thanks, Wendy!
Nick was a GREAT help answered all our questions about rates, concerns very helpful, friendly , all smiles thank you nick
I've had a storage unit at this location for longer than I'd care to admit, and I can honestly say that I've always received top notch customer service from all the staff here. In fact, just recently, Wendy went above and beyond to help me out during a temporary financial hardship. Thank you, Wendy! :)
About the location:
The Sand City location is easy to get to, easy to park in for loading/unloading for both large moving trucks and personal vehicles, includes member-only access safety features with personalized entry codes and locked doors at all times, is always clean, is temperature/climate controlled, has a spacious elevator, and has no pest issues. There are usually enough moving carts available, but sometimes you have to wait for one to be returned. There's also a public bathroom in the office, which has come in handy on multiple occasions. And, the office sells moving supplies, in case you find yourself needing more tape, paper, or boxes etc while in the midst of move day.
Wendy, the on-site manager, has been most helpful! I am breathing easier since she locked me in with a favorable rate and explained the rental procedure patiently. Thank you!
At a time where customer service and care for customers is virtually non-existent, Wendy went above and beyond to help me out.
She was informative, attentive, responsive and what was looking to be an outcome I wasn’t prepared for she was able to help me find a great solution.
Thank you for making my Sunday!
Wendy is great! She is so informative, clear, and an absolute delight. I feel reassured and confident with my choice for this particular storage building simply because of Wendy’s presence.
Wendy provided me with excellent customer service. She truly cared about helping me make the best choice for my family. I appreciate her professionalism.
First time renting a storage unit and Wendy was incredible! She explained everything thoroughly and had such a great personality!
Definitely glad I chose this place and would highly recommend to anyone looking for a storage unit to rent
Just vacated my unit after 5 years of which I never had any problems or complaints receiving very professional and courteous service especially from Wendy who is an excellent and knowledgeable employee.
Really nice storage units. Nick is amazing, he is so helpful, knowledgeable, energetic, and enthusiastic! It was a pleasure to tour the site and get our storage unit set up with him helping us.
Nick was SUPER helpful and friendly. He answered all of our questions, showed us how to download the app, gave us a tour of the facility and the unit itself, explained the insurance policy, and more, all with gusto. Honestly was a surprisingly refreshing experience. Feeling at ease knowing that my stuff will be safe there and that the staff onsite is kind and helpful.
Also the facilities are very clean and seem super safe and secure. Would recommend
I really like the new manager at your Sand City Storage. She very helpful, has the answers to our questions and super pleasant.
Wendy is the best! She took care of me from the time I walked in the door to the time I locked my unit. She’s very helpful, knowledgeable, and friendly! The facilities are really clean and they have carts to help you as well. Plenty of lighting and everything was working! I highly recommend this facility. 5 stars. āļøāļøāļøāļøāļø
She was very curious kind and I appreciate what she did for me.
The three times I have interacted and seen Wendy, she has been a savior and has been extraordinary helpful and cheerful (dealing with me sometimes is a bit difficult) but she has kept her cool and has, again, save me from my clumsiness.
Thank you Wendy. I appreciate you.
Wendy is a FANTASTIC property manager she has gone beyond in helping me...I would recommend this place to everyone...
WENDY….has turned this Public Storage location out of rough waters and into expertly managed calm storage seas. I have been a customer at this location for many years. It has been an up and down experience…more downs than ups, which had me looking for another facility. But then along came Wendy. She is exactly what a manager should be and she runs this Public Storage with excellent care, kind attention and top shelf professionalism.
Customer Service here is excellent. She was kind, informative and willing to help, even at the end of a long day for the both of us. I was ready to leave, but she helped me find solutions that kept me as a client.
Wendy and the crew always make me feel welcome with a smile.
Thanks for keeping my "stuff" secure and clean.
Great facility and the property manager Wendy is so helpful here at Public Storage!
Excellent customer service. Very knowledgeable.
Wendy she’s very efficient and wonderful work, 100% helpful!
I came in seeking for the perfect sized place to house my belongings while going through a transition and Wendy was helpful, professional and resourceful. I was having trouble completeing my registration online and she was a gem and talked me through it. When she found out there was a little glitch, she simply completed it for me and then showed me to my unit! This made my week because I really needed this space and she answered my ridiculous questions......thank you Wendy!
Wendy does terrific job. Was really helpful and efficient
Friendly staff. Easy to work with.
Joseph was very kind and helpful with our visit today. We lost our storage keys and he was able to get us in there quick! Thank you so much Joseph!
Briana was such a sweetheart, we have the same name which is funny too. Anyways, she let me and my husband talk on and on, long story short is we just got married and are moving into a bigger place together, and helped us figure out the perfect size space for our stuff! I was so confused coming in here but she was able to get answers for me, definitely will recommend friends here just because of her service :)
Angelica was so helpful!!!
Wonderful!!!
Nice was a good storage experience!!
Angelica helped me today. Great customer service.
Best customer service from Z ! Great asset to your company!!!!
The service is excellent its a positive atmosphere I would rate them 100
They were such a great help with getting my storage. In an out with a breeze!! And Tracy had such a nice smile along the way :)
Great service. Tracy were both very pleasant.
Tracy was very nice and help me a lot
Very clear and kind. Very patient.
Wonderful manager. Good location.
Juan the property manager was absolutely AMAZING š¤©. the property looks great . Great service
Good customer service will definitely recommend. Jaun helped us and was real detailed on everything
Thank you Edi for helping me to maintain my monthly payment very much appriciated . We love Public Storage in Sand City’s officers performance very professional and the upgrading the whole building is so cool .Keep up the good work.
Great service. Convenient. Reasonable pricing. Clean well maintained property. Helpful friendly staff.
Great manager. Good service.
Great place to store, would recommend to anyone looking for storage
Juan and team are excellent and responsive. Highly recommended
Juan was very helpful in regards to showing my wife an i the storage unit we got. He explained everything professionally and was very polite.
Great and safe place to store my stuff, Juan was a huge help and he makes sure nobody comes on property that isn't supposed to be there
Juan was a great help at the public storage, he makes sure everything runs smoothly and that nobody that shouldn't be there isn't there, definitely safer than the Del Rey Oaks property
Juan maintains a clean property and great customer service, will definitely utilize this great facility again! Thanks!
The property manager was great, highly recommend using this place as storage. He was able to assist us as we were moving in between places.
Juan was an exceptional customer service representative and was very patient as we decided which storage unit would work best for our needs. Would recommend to anyone looking for storage support!
Tracy and Juan are both amazing. They both give excellent customer service.
Had a great experience. Everything was explained clearly, the price is great, and the service was 10/10. Very happy!
Great customer service! Friendly helpful, made it seamless!
Tracey and Juan delivered stellar customer service despite my confusion about the right space to choose and associated rates and additional fees. They were patient, kind and made certain all my concerns were met. Tip: Be sure to bring proof of existing personal belongings insurance before signing up so that you can meet the compulsory insurance coverage requirement and avoid the fee otherwise added to monthly rate.
Juan Cano is super helpful! The facility is always clean.
Tracy very helpful very nice clean and well maintained she’s very helpful and fits you a unit that you are looking for very happy with the costumer service and very understanding š