Amazing customer service!!! The staff was friendly and went above and beyond to accommodate my needs. 10/10
Elizabeth was so helpful when I walked in to help my friend get a new storage unit. We went right over to the units available to decide what would be best and then back to sign up and started moving in that Day! Such great customer service and so very helpful each and every time we visit the site.
Elizabeth was extremely helpful. My sister and I came in close to closing and she helped us complete the last steps to access our unit. She was very knowledgeable and answered all of our questions. I would definitely recommend booking with her assistance.
I secured my unit online, showed up, and was given my code, unit number, as well as directions to my unit, I was told about the app and given some other general information. The process was quick, just the obvious identifying yourself, giving proof, etc. All in all, it was a great experience. And the facilities and location are nice as well.
Good deals. Good spot. Would recommend
If you need help finding a storage unit or have questions/concerns at this Public Storage, ask for Michael. He is such a positive, friendly and upbeat person. Always waving and smiling and making sure your doing well. Good job Public Storage at finding and keeping this fine young man!
Great service. Mike was very helpful! Thanks again...
I gotta say I been here for a
While and will continue being here because of Elizabeth, she is always helpful and full of smiles . I like she always keep the place cleaned and is on top of everything .. and will keep recommending everyone here just because of her awesome personality and friendliness thank you .
Great prices & lovely service
I’ve been using Public Storage on and off for years, and I can confidently say that the service is consistently exceptional! Recently, I had the pleasure of working with Elizabeth and Mikael, and they truly went above and beyond to ensure my experience was fantastic.
From the moment I arrived, Elizabeth greeted me with a warm smile and was incredibly helpful in guiding me to the right storage solution for my needs. Mikael was equally impressive, providing top-notch assistance and even taking the time to change my light bulb when I needed it. It’s those little touches that really make a difference!
The facility is always clean and well-maintained, and I appreciate the security measures in place, which give me peace of mind. Elizabeth and Mikael's professionalism and dedication to customer service truly set this location apart.
If you’re looking for reliable storage solutions and outstanding customer care, I highly recommend Public Storage! Thank you, Elizabeth and Mikael, for making my experience so positive!
I have used Public Storage off and on for years. This is my favorite location. Michael has always happily taken care of anything I needed. He got me set up with two storage units at a great price. The place is kept very clean and I know my things are safe. I would highly recommend this storage facility to anyone.
I have been renting from public storage off and on for years and this is my favorite location by far. Elizabeth is awesome! She always acknowledges everyone she sees and I am yet to not see a smile on her face. Very clean and well maintained facility.
Elizabeth has been amazing, helped with my app and autopay
Elizabeth was very helpful very professional great attitude. she made it very easy getting storage unit and paper work . if i had my own business i would hire her in heartbeat.
I’ve been a customer for several months now and needed to switch to a smaller unit. Danny was awesome and made the change very quickly and I was able to move my belongings the same day. Thank you for the great customer service!
The onsite manager for this facility is probably the most badass lady I’ve ever met. I’ve never been more stressed in my life trying to facilitate a move, add more store for my pack up, and figure out the logistics of everything else in between. I’ve used enough storage places to say that this place is pretty standard for a self storage place but the manager alone made this place worth every penny. Highly recommend Public Storage.
Mike and Elizabeth are great help and always give helpful information on spaces
Had a great experience working with Manny ! Highly recommend👍🏻
Appreciate the help Elizabeth thank you.
Love the location, staff is very helpful in getting me into a storage that suit me. Thank you Elizabeth
Best storage around!!! Ask for Elizabeth! She is super accommodating and helpful!
Micheal was extremely helpful with setting up and getting out account ready for our storage unit!
Elizabeth helped a with the whole process.
I recently came in to make my payment and I was helped by Elizabeth she was very helpful and helped me set up my app !
Elizabeth has helped make my 6 months stay pleasant. I would frequent my storage on a weekly basis. Customer service here is great thanks Elizabeth for all your help. P.s there is a restroom on the premises
We have had a great experience with this location. Elizabeth is so helpful, professional and awesome! I highly recommend this facility, and will 100% use it again for my storage needs. THANK YOU! A++++++
Mikael and Elizabeth have both very helpful, knowledgeable, and supportive during our transition to store our belongings.
Elizabeth was the one who helped me get my spot in the first place about a year ago. She was super helpful and nice. Had to go in and ask some questions. Luckily, she was at the counter and was able to help me out. Thank you Elizabeth!
Elizabeth my representative showed excellent service and saved me money on my new units And was very professional and friendly
Elizabeth is super helpful and kind. She went out of her way to contact me when my mom’s storage was about to be lost. I don’t know what I would’ve done if we lost our stuff! Thank you again Elizabeth you have made our experience here super amazing!
Thank you Elizabeth for helping me all these years. Clean and safe.
Elizabeth went above and beyond helping us get the storage we need for our growing family
Elizabeth is AMAZING! She was extremely helpful getting my husband and I set up with our storage unit. She has great customer service skills, is knowledgeable about the products (especially when you are not familiar with renting storage units), and makes you feel welcomed with an amazing smile! Thanks Elizabeth!
Elizabeth was very helpful, she was cheerful and knowledgeable a real pleasure. Great customer service
Elizabeth has been incredible, helped me set up my app and autopay. Thank you so much
Thank you Lizzy poo, you made it so helpful all these years of storage.
Went in today to look at units, thanks to Elizabeth I was able to find the right size unit we needed.
Elizabeth had a great attitude got me in and out within 5mins, great customer service.
Elizabeth was very friendly and knowledgeable, great customer service!
I just feel that my stuff that's being stored there is in good hands let's just say I'm grateful for them in helping out
So awesome I love it here
Thank you Elizabeth for your friendly and speedy service!
First timer interested in a storage unit. Mikael was very professional, nice and super helpful. Will definitely recommend this place to anyone interested in storage.
security and great prices. Staff is amazing.would recommend it to anyone looking for storage space at a quality price with security.
Elizabeth was a great help and has a wonderful personality!
Fantastic service. Even though I only spent a little bit of time the staff were absolutely great and a joy to work with!
They also sell boxes to keep your storied mirrors spotless for years to come!
5 STARS!
Very good customer service just love her attitude Lisbeth is very welcoming in the store of public storage it was an amazing experience being here with them and having her help me through all the way in helping me find a suitable storage room thank you.
MOLD MOLD MOLD! On all of our stuff! 😡 We smelled the mold when we first arrived with a UHaul truck full of our belongings... SE side elevator stank of mold, as did the whole second floor on that side of the building, including our unit. We asked for a different unit in a different location, but were told (1) there had been a water leak (!!! -- How are they still renting units out?!?) and (2) we were locked in by contract to the unit we had rented-- online/sight-unseen: NEVER AGAIN! With no backup option and 3h from home, we had to unload our stuff, return the truck, and finish the rest of our move.
We got our stuff out as soon as we could (4 months later) and there was mold growing all over everything (see pics). We ended up having to vinegar-wipe EVERY surface of EVERYTHING we had stored here: took 3 full days and then opened up and set everything out in the sun for a week. We are still finding mold.
RUN, don't walk away from this place!
Great place! Elizabeth was amazing, cared about what I had and put it in a safe place super caring about everything would highly recommend to anybody who’s looking for a storage spot!
Lugar muy limpio y con buen horario
Elizabeth was very helpful and the storage grounds and buildings are kept clean.
Want to give a shout out to Mikael with helping my mother and I, some of the best service I received from this company.
Had an issue with the erental app and ended up with the wrong size unit. Mikael went above and beyond to help us get the correct unit. Really appreciate his patience and help.
I was in desperate need for a last minute storage unit and I’m so happy I found this place. Elizabeth went above and beyond to help me find the perfect size unit for everything I had at a great rate. She was patient and answered any question we had. Not to mention this location is in good condition and super clean compared to the other facility we moved from. Thanks public storage and Elizabeth for an easy and great experience 😄
Elizabeth was very helpful. She answered any questions I had and even helped me find a lock when my unit was missing one. Great service.
Public Storage are a bunch of scam artists, my $126.00 per month space is suddenly $221.00 per month. Absolute trash. Avoid.
Thanks for the help and app elizabeth
Mike and Elizabeth both made me feel comfortable. Setting up my account online was pretty easy, and they are really friendly here. Not much more I can ask for. Place seems secure and well taken care of. Thanks for making my move to the are that much easier.
Staff was extremely friendly and professional. Wouldn't store my items anywhere else! Thank you, Elizabeth, for all the help securing my stuff!
Don’t use ! Once you move in , there is not a contract and they raise the rent when ever they want . My rent doubled in less than a year of being there !! I will never use them again !
Thank you for all your help Elizabeth
Really a great experience! Danny was funny and so nice. It’s a honestly so nice to be able to talk and ask questions and feel comfortable. Great job PS!
Wow! Elizabeth & Danny great team. They know their stuff. Very nice facility, so clean and well kept.
The lady at the front desk and all other employees are very kind and helpful they have an easy going attitude and keep the property well kept and maintained! Clean property and nice people!
Furious!!! Management informed me that I had to be outside to he fence before five twenty pm even though their hours of operation clearly states six am until six pm he told me that if I wasn't out before then I would be locked in and that I would have to phone the police and explain why I was in the yard after hours but that's the only way that he was going to open the gate by instructions from the city or state police so I am currently working on a solution for that inconvenience ------------------ 5/01/2021----- Well I was looking for another storage unit provider. But Elizabeth the General manager actually called my fiance looking for me and this is the weird part she couldn't have known who I was I have yet to marry my beautiful fiance and I'm not on the lease but somehow after reading my comment she knew exactly who to call she even remembered that my fiance had mentioned recently moved back to Ventura county from alaska I want you to please keep in mind I've never met this woman I couldn't tell you what she looks like only that my fiance says that she's expecting a little bundle of joy very soon but even with all of these missing links between us she knew it was me. she made me feel like my business was more then just rent and insurance once a month. She made me feel like I was the most important person and that without my business they would have to shut and lock the gate not only that but she was very concerned about what was happening at her place of business that she is solely responsible for and truly wanted to rectify the situation so my mind is made up I will never rent with anybody else besides public storage thank you so much!!!!!!!!!!!!! Elizabeth!!!!!!!!!!!!!!Update---'xxxx--- sadly my fiance and I our moving away from ventura County and this month will be our last month at public storage but if your looking for affordable dependable place to store all your treasures call Elizabeth she will get you in a space asap she is the absolute best and for the most part so is the rest of her staff
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Elizabeth Was So Awesome… High Recommend her
A little frustrated with the company itself anytime you need help with the app nobody is able to help you anytime you need them to open some thing up, It’s difficult to get to someone to help. I’m not sure how you guys charge so much if you provide such poor customer service. I will never get a storage with Public Storage again
Very clean, good customers service
Elisabeth and her crew have always been the best with both customer service and attitude. Ive been a customer of several different facilities including your site in Ventura CA. Behind golf and stuff. And your site in Oxnard is hands down better. Your site in Ventura failed to advise me of the brake in that cost me about $3000 or the second attempt. So if I could give a 10 star review for Elizabeth and crew I would.
Great place. Affordable prices and helpful staff
Elizabeth has been great helping with my app
We love this storage not to busy clean and staff are so respectful and so nice but we need to vacate because we move to LA is a very long drive for us now. Mike & Elizabeth are so wonderful people. Everything you need they are always there and very accommodating. Thank you guys.
-Ramon The Gorgeous
I have been a customer for over t
Nine years, the customer service that I have received by all employees that work there has been excellent. Especially Elizabeth she is always helpful and full great advice on maximum my storage space. She is the best manager they have.
Very impressed with Danny. He was so nice and answered any question I had. The location is clean and well kept.
Gracias Elizabeth por to ayuda ahora con mi renta
Elizabeth is amazing. Great service and was a pleasure to do business with.
It is easy to make reservations online, the team is responsive by reaching out to you immediately. They were available to meet with in me person upon a walk in as well. I wasn’t sure which space would be right for me, but the staff was helpful in showing me different available units. The location is easily accessible and clean. I like that a flat bed dolly was available to use from the loading area. This is my second time being a Public Storage customer and will likely use them again in the future if needed.
I've been a customer here for about 5 years now. And the staff is very helpful, Elizabeth is a gem. She really always goes above and beyond for me and my boyfriend Juan. I give her 10/10 no matter what time it is,she is always so sweet and really cares about the customers. I really enjoy coming to my storage and seeing her here. She really is the best team player at her work. Thanks for all you do for us we really appreciate you :)
Elizabeth was great great customer service made the whole process easy thank you
Very nice staff an are will8ng to help you at no extra cost 😀
This place is awsome. Been renting for many years. I feel safe leaving my stuff there
Elizabeth was such an awesome help she always is when ever I do business here such a gem
Always clean. Workers are always friendly and very helpful.
I just want to start by saying Elizabeth @Public Storage help me with my issues and she was very professional and polite and helpful and was able to resolve all my issues. Thank you Elizabeth & Public Storage.
Elizabeth is an outstanding manager. She goess above and beyond and I am happy to keep my business here! A+++
Danny has a great personality and funny to talk to, but I am a little disappointed with the lack of knowledge of storage unit dimensions and pricing. Did paperwork, signed,
The very helpful clerk found a second wheeled dolly for me when the first one was in use. She also very promptly fixed a broken pull string for the light in my storage area. The exterior and interior is always clean and I am able to finish my visits without delay
Elizabeth was very nice and helpful with my first time getting a unit, would recommend this facility to anyone in the area even if the other public storages are closer
Elizabeth is amazing. Always helpful, friendly and professional.
I’ve been keeping my things here for 3 years now and I love it. All of the staff here are amazing! Very transparent with updates. The new touch free app options are a great way of staying germ free! 10/10 Do recommend to all my friends and family that need storage!
Thanks Elizabeth for clean And secured facility
Great cheap prices we love this place they treat you like family
Elizabeth and mikael have been super great. Been a tenant for quite some time and appreciate the customer service. Thank you!
The staff here is incredible , Elizabeth covers every square foot of real estate here ... it's clean , safe , well ran !! I received a call when I left my unit unlocked one time , & relocked it that afternoon ... it's a great storage facility , well managed !!! Thanks to ever present & vigilant Elizabeth !@
The on site manager knows what she is doing. She runs a clean and tight ship
My experience getting my first storage unit was great. Elizabeth helped me out and answered all of my questions. She made it super easy and I was able to get a unit the same day.
Great staff, always clean and well taken care of.
Well ever since I've been with public storage which is about a year before the covid started couldn't help but notice the professionalism the care and just the well operation that was being run so I appreciate it and six stars thank you very much
I've had a storage at this location for longer than I'd like to admit. The manager at this location, Elizabeth, has always been the most helpful! She explains things so you are fully aware of their policies.
We recently had to get a bigger unit and it was a flawless transaction changing units! The location is clean, the staff is friendly and always returns your call in a timely fashion if you have to leave a message. I would certinly recommend this location.
Just like to say that it’s been good at the storage all these years and Elizabeth has made easy for me by always being on top of everything and maintaining the facility clean and safe she is always helpful and polite and it’s because of her I still remain a loyal customer and that’s why I give it 5 stars
This location is always clean and in a great location. The staff is friendly and knowledgeable. Elizabeth always greets me with a smile and is patient with any questions I may have for her. She is thorough and I know that my belongings are taken care of and secure.
Most awesome customer service ever!
I have been to several Public Storage, this is the most secure and Elizabeth is the most help full and a real asset to this company
Elizabeth made our moving much easier. Thanks
Elizabeth is the best she always helps me costumer service is the best..
This is our 3rd time renting from this location and I love going there! Elizabeth is amazing she’s so sweet and kind! It’s always an easy fast process! I definitely recommend this place!
Elizabeth is amazing and has great customer service. They are also super military friendly.
The girl who greet you at the public storage was so friendly and so helpful she was just very delightful thank you Elizabeth at the public storage
Elizebeth is great! She's polite and helpful in getting the right unit (storage)..that I need.
I give her 10 stars but there's only five!So five stars it is!
The young man was absolutely great and very helpful. Thank you and keep up the great work.
Came to check out the place in need of a unit the mikael was a great help answered all my questions!
Elizabeth has been great with helpful and accommodate as best as she can. Very people oriented. Thank you
Been with Public Storage for over 4 years now. Their customer service is awesome. Elizabeth, the property manager is great. Always helpful. Always cheerful. Highly recommend this storage facility.
The employees are so great, the property is always clean and well secured.
Clean premises and bathroom. Newly labeled lockers. Just raised the monthly fee though.
Staff is awesome. Very helpful & informative. Easiest process I’ve ever encountered. Good deals & prices. 4/5 stars because the location (not necessarily the location but what surrounds the location.. I’ll let you decide)