THANK YOU NORMA! You helped me when nobody else would. Even though you are over 2000 miles away you genuinely cared and did everything in your power to help me.
I’m new in town and needed a storage unit so I picked this one. I’m super happy with this public storage! I’ve had many storages in the past and this one by far is the best! The customer service is amazing! I’ve been helped by both ladies both are great, but it just so happens when I’m there Donna is there! She is great! She’s always so helpful, her Customer service skills are exactly what I like and why I will stay! Here’s one example: one day I was rushing and didn’t lock my lock in the lock position! Donna caught it and immediately called me to let me know, she put a safety lock on it until I was able to arrive to storage! Now that tells me she’s making her rounds and doing a great job! Great place I highly recommend them! Thank you Donna!
I had the best experience here & that’s all because of Norma! I had to add an Authorized user onto my account for a unit out of state. She explained everything throughly & helped me with each step! I left Public Storage feeling accomplished & valued. Thank you so much Norma for making this such an easy process!
Norma and Donna, are the best. We are new to renting a storage room obviously had tons of questions and the ladies provided all the answers and made the process super easy.
I love that they keep the place clean.
RATS, PROPERTY DESTRUCTION and raised rental rates? Make it make sense.
Norma was awesome, knowledgeable very helpful. Thank you Norma
Norma saved my life and helped me lower my rent. She is very friendly and provides great customer service. She's a keeper!!!!!
The lady that helped me was really nice. I appreciate how she showed me the different units.
Norma was very helpful and polite she helped me and I'm very happy
Norma was able to help us get the rental we wanted
Norma was extremely friendly and provided us with great service
Norma provided great customer service
Awesome staff here.I had a payment issue with your app for a few days,And I finally called your office frantic.And Norma, assisted me with great patience and knowledge.
She is a life saver.
very helpful and accommodating Norma did outstanding getting a space for us
Norma gave us excellent service.She went above and beyond trying to figure out what problems I was having on the app.And finally made it work for us.I would highly recommend this place.She is an asset to the company
Norma helped me lowering my rent. Great customer service.
Norma was nice and we took all her water Ty norma
Norma was very friendly and helpful.
Norma provided excellent customer service. Location and price were great, close to freeway
I recently rented a storage space at Public Storage on Briggsmore in Modesto. I had the pleasure of working with both Donna and Norma. Both ladies were polite and very helpful when it came to answering my questions. Great place to rent a storage unit!
Very clean nice workers and easy access to your account and gate with the app.
I was about to go somewhere else, but Norma made me pull the trigger on a unit. She was super nice and courteous!
Norma was exceptional and made getting my storage very easy. She went over and beyond in my opinion, on creating a code that would be easiest for me as well. I highly appreciate her customer service skills and caring attitude.
She has made my experience at public storage very pleasant.
Thanks Norma !
Very helpful with all my questions about my rental agreement. So kind!!
Great place Good staff and no problem with renting their at this location thank you both managers Norma& Donna
Easy to reserve a storage unit, very friendly staff, and easy to follow instructions
First time using storage Norma made it smooth and easy to get my unit and also mentioned downloading the app for easy access and it definitely didn’t disappoint! Really easy and you don’t even have to get out the vehicle! All in all this place is great! Glad I got my unit here!!
She was absolutely fantastic, helped out last minute.
Norma was a great help and its a nice looking place.
Stay here! Ask for Donna. She’s a sweetheart! Outstanding customer service from even before you get a unit with her. Anytime you call she answers to help you. I highly recommend this place for you to rent. It is easy to get into, wide enough for any vehicle to get in! Open the gate with the app. Easy fast and convenient! Don’t believe me call Donna! Customer since 2021
Out of all the storage places in the area I feel Norma and Donna go out of their way to take of me. I truly appreciate how much they go out of their way to help me when it comes to my storage needs.
Donna and Norma were very polite courteous and helpful. I will definitely refer friends and family to Public Storage.
Both Donna and Norma were extremely helpful and very professional taking care of my storage needs!
Rented from them in the past, now I work on the solar that is installed on all Public Storages, only logically to come back and rent again plus it's a lot cheaper then any other storage place!
Super happy with this place! Easy to use and pay. Download the app to get the gate to open from your phone! Would highly suggest this place.
Donna and Norma thank you very much really grateful for the promotions and online coupons!!! Y’all really make this place worth it.
Thank you Donna for all your help.. had the best customer service experience really friendly great rates
Norma was very informative, kind, and has excellent customer service. Thank you for your help!
Donna was a very kind and helpful massing my move so much easier. Thanks Donna and thanks Public storage.
Great place great prices very clean over all great
Helped me out .thanks for your help.i was in and out.thanks again.
Great place nice respectful welcome thank you Donna did quite understand the the email set up but overall great 😃
They have rats!! They offer no remedy or compensation for the unsanitary fecal matter the rats leave behind in the units. Choose a different storage facility, there are a handful in town with better rates.
Always a pleasure,thanks to all there staff,they run a tidy ship and I appreciate that.
Bought a unit from auction and couldn't have been any smoother of a process. Thank you Donna!!! You for sure make this location. Would do business here again in a heartbeat.
Price increases every few months. Less than two years our rate has increased by double Paying nearly $300/mo. Shameful. Only if our wages increased as such.
Donna is super friendly and they have great rates
Don't store your belongings here... They shoot dust under the doors and they are not temp controlled. Plus you'll start out paying under $100 but in the end you'll pay up to $200 a month and you don't even have access to a dumpster when moving your stuff out. I'd give a 0 start if possible.
Donna was great! She is informational, professional, and has a great personality. I was able to get a suitable space and a good rate right away, thank you.
Donna was extremely helpful with a very stressful situation. Donna's customer service was wonderful and helpful, she found solutions for our problems. I highly recommend her location she is quick to get back to you with any questions and concerns. Respectful, honest, and kind.
I have been with Public Storage since June 2019.
Convenient access to my things, I love my storage is in a climate control area!! And everything is how I left it Everytime I go into it! No bugs or rat damage !!
Donna is the best!!
The manager Donna was amazing! I had to move out of my house unexpectedly and the day of our move we had car trouble and we arrived at the storage unit just a couple minutes after closing. She let us in and stayed and waited for us to unload and then let us out. She went above and beyond her duties when she didn't have to and I am so grateful she did! You guys will always have my business!
It's a rip off.. I don't even think they deserve one Star. I'm a widow husband passed away February 2nd. The corners office is backed up so I don't have a death certificate. I'm expected to come up with over 300.00 this place expects me to wait for the death certificate and 45 day's after the death certificate comes in. although I provided proof of death from the corners office. A long with my marriage certificate. So with that being said overall everything I don't have cash to pay for anything. Now the storage is going up for auction. Just remember put a family member on the storage or if you die unexpectedly your stuff will be auctioned if you're family is broke and had to pay for everything else like burial or cremation. Everything you own precious memories gone.
Awesome Facility! The facility manager is super nice and knowledgeable!
Definitely recommend..
Donna has excellent customer service. Always helpful. Thank you for all you do.
Donna is outstanding!! Very helpful and friendly!!!
I love this place! Curteous staff, affordBle prices and an app that does damned near everything, i cluding opening the gate for you!