The facility is great, as is the help at the front desk.
I like how the app allows for remote gate entry too!
Thanks Jawanna for sending me to the right location you are so friendly
Thank you Jawanna for all of your help today with getting my payment made you are such a big help.
Thank you for all your help Jawanna you always help me when I need questions answered about my storage.
Great Service , Jawanna was big help towards me today i was renting a storage and she broke everything down to me and explain how it works. she was such a sweetheart and a big help she has excellent costumer service she was very welcoming I would come back just for her.
Jawanna was really helpful she helped me with my first months rent I would recommend 10/10.
Nice service by the manager here at the location Joanna
Always a pleasure having the manager Jawanna assisting me when I come down to the property she is always so kind and has a smile on her face.
Jawanna is the absolute BEST! Courteous, professional, super friendly and such a pleasure to deal with. She answered all our questions, showed us the available spaces and even helped find a more suitable Public Storage for our needs. She was amazing and we couldn’t be happier with our decision. Thank you Jawanna!
Thank you Jawanna for all of your help.
Great service from this location.
My sister and I got a unit here and it was broken into. It has to be an inside job because they didn’t break the locks thus their warranty doesn’t cover it. My best bet is that they remove the doors completely. When we asked to see the cameras, they told us they only have them outside (conveniently) Don’t give them your business.
Staff at this facility is very helpful and supportive. They're friendly and a pleasure to meet.
Always a pleasure coming to this location and seeing the manger Jawanna she is always kind and helpful, thank you for all your help.
Thank you JaWanna for all of your help with setting me up with the PS APP she helped set up my password and username and she was so patient and call as I'm not tech savvy when it comes to computers. I will recommend this place to store your items and definitely stop by to see the manager Jawanna she is such a sweetheart.
The manager Jawanna is great thank you again for helping me and my husband today.
Jawanna is always helpful to me and mu family when we come to rent spaces ahe is the reason we keep coming back.
Love the location, and easy freeway access. Staff is super helpful and friendly. Everything is so easy and am very pleased with my rental
Ja Wanna was very very helpful and guided me through everything because it was my first time here .. I recommend her next time I come back..
Ask for Elizabeth good customer service
Nice location and good customer service from the manager Jawanna.
Good location and great customer service from the manager.
Thank you Jawanna for all of your help.
Thank you to the employee at this location this young woman is amazing if you ever need storage I definitely recommend you come see JaWanna she will take good care if you
Amazing customer service as always from Elizabeth!! Kind and friendly. Storage is very clean and the process for renting a unit is easy.
Public Storage at 5917 Burchard went above and beyond for me. From over the phone booking customer service to Ja Wanna at their front desk who was super sweet, kind, and incredibly helpful. Pay them a visit if you’re ever in need of a great deal on storage space and the best customer service you’ll ever experience as that is become a rarity these days. Thank you over the phone customer service booking agent, Ja Wanna, and public space storage !
Good customer service Elizabeth that k you
Excellent customer service from Jawanna the manager here at the property. I showed up right a closing and she stay late to help me find the perfect storage unit that worked in my budget she was very patient with me and answered all my questions. I would definitely recommend this location and thanks again Jawanna for all of your help.
Elizabeth thanks for ur help
Elizabeth was great and helped me get a 2nd unit appreciate
Jawanna is always helping me out with all of my units here at Piblic Storage she is such a great worker I thank her for all of your help.
JaWanna was very very helpful with the transfer of our units! Great customer service.
thanks Jawanna for all your help . i will rent here again .
I’ve had exceptional customer service with Ja Wanna, who helped me set everything up. This is my first time renting a storage space, and I can’t recommend this location and Ja Wanna enough. Everything was explained in full detail, all questions were answered well, and the whole process was quick and easy. Thank you Ja Wanna!
Very friendly and very nice smile!
Driving in LA sucks and getting to the facility was tough in a large uhaul truck, and the turns inside the facility were tough but not impossible. That was the 26-footer from uhaul.
Jawanna is very friendly and helpful
Ja wanna have beautiful customer service and does a very nice job she help me pay my bill through the PS App thank you for all your help today.
Always great customer service feom the manager Jawanna she is always helping me out with any questions or concerns I may have.
This public storage is the best public storage I’ve been to - I had to clear out a storage locker after my friend passed away. The manager at this facility is kind, helpful and well organized. She really helped me get through all the logistics to close out this account. The facility itself is clean and well kept especially for a storage place. The pricing is fair. Highly recommend.
Ja wanna is absolutely amazing very nice really helpful
Great Customer Service from the manager Jawanna
I always receive great customer service from Jawanna she is always helpful and always cleaning the property and I appreciate all that she does for me as a customer.
I was very happy with the service I was give. They really take care of there customers here at this location. The employee stood after hours to help us get set up I believe her name was Jawanna We are very happy and grateful we came to this place they deserve more than 5 stars.
Nicole and JaWanna are absolutely incredible in their service. They go beyond what is required to make a difference.
Gracias Por el servicio de Nicole y Elizabeth era un proceso rápido y les agradezco por toda su ayuda
Top floor leaks water into the units and destroyed some of my expensive clothing and music equipment.
I have been using this storage place for years and anytime I come back , I found amazing associates. Very helpful and the process go fast. JA WANNA was amazing , helpful, friendly and walk me to all the steps even shown me how to access all the new technology operating the doors. Thank you very much Ja Wanna.
Great service provided by the manager Jowana she help me save money on my storage unit.
Just wanted to say thank you to Jawanna she is always so helpful whenever I come to the property.
JaWanna was amazing and quick and it was a super painless process! Thank you!
Jawanna was very helpful and she is extremely nice.
This location gave us a free month PLUS 2 of the most helpful folks ever -- Elizabeth & JaWanna -- who both gave us 1000% friendly service & professional support. Could not get job done without them ! Thanks
Great customer service from jawanna she is always professional whenever she assists me.
JaWanna had excellent customer service. She worked with me to find the unit I needed at the location desired!
Appreciate Elizabeth help , recommend this location very helpful
Juwanna is AMAZING. No task is too big or small for her. She walked me through the entire process and exhibited complete patience. She went out of her way to assist me in an distressed state and helped me decide on what size unit worked best for me. She deserves 10 stars!
Great customer service by Nicole and elizabeth!
Amazing service thank you Ja Wanna for all your help.
Jo-Wanna the on site manager went above and beyond to find me the perfect unit. She was helpful and kind and made sure to get me the best deal available. She helped make an exhausting task easy. Highly recommend this branch due to the incredible customer service I received.
Thank you Jawanna for a professional and a courtesy way of helping me today with my payment I wish everyone would learn from you thanks again.
Jawanna was amazing! She was so helpful with all of my needs and was very efficient. Not to mention she was running both locations near by @ the same time. Ty ty
I want to say thank you to Jawnna she was very helpful.
Jawanna and Jose are very nice employees they are always so helpful.
Called with some questions about rates and timeframes. Jose was very attentive and made me laugh. Will be recommending this location to friends and family.
Jose was very professional and kind. He patiently walked me to my storage and answered all my questions.
This is a great storage facility in LA. Jose provided excellent customer service during my visit. Would definitely speak to Jose again if I eventually decide to rent a space.