Diego & Anyana awesome customer service, great teamwork!
Excellent customer service the lady that's there Monday thru Friday is such a nice, helpful, understanding, Amazing human being. Her name was Patrice but she isn't at this location anymore. The blessed African American boss lady she needs a raise. Keep up the great work.
Diego is very helpful & knows his job very
Courteous & well manner intelligent individual
I was looking for a storage facility near my home. I easily located one within a five mile radius of my home. The environment of the building was clean, safe, and easily accessible. Diego was very helpful in renting a space. He made the process move smoothly and he explained everything to me and answered all of my questions. I definitely feel my belongings are safe here. I will be able to check on them when I need to and only 7 minutes away from home. Thanks Diego! You rock!!
Great service! Thanks to Diego for helping me out!!
I don't know who Dulce is? I just moved to a new storage unit! Unfortunately, I put my extra key in my wallet and it was stolen from my apartment! My unit was robbed! I don't know how they knew which unit was mine, so the next day I went mostly all my clothing was gone, I don't even know if I can get an insurance claim! They also picked up my dry cleaning! I don't think the ticket was in my wallet! I prepaid for my dry cleaning! I'm upset because most of the people at my Public Storage know me! I've always known that they must have a locksmith in there employees! Is there anything I can do to find out how they got into security coded gate! That was the reason I didn't worry so much! Can Public Storage do anything to help me?
Brandy had great customer service skills!
Thank you Brandy for helping me with my storage needs!
Thank you Brandy excellent work. Very good customer service, and a beautiful smile.
Brandy made my public storage experience smooth. Efficient very knowledgeable and fast.
Thank you so much Brandy!!!!! It’s so nice to always come and se Brandys friendly face
Brandy is so nice and informative. Anything she doesn’t know she FINDS out!!!!! Public storage is lucky to have her. Thank you Brandy for your great customer service.
Another experience with Brandy, she’s wonderful
Thank you Ulices for helping me with my storage needs.
Where do these people be at
Having to take your personal belongings to a storage can be an emotional trauma because you just don’t wanna part with your stuff but sometimes you have too much in one place that you gotta take the time and put it someplace else. Safe when you go to that safe place you want to make sure and feel good about where you’re going so you meet someone the first person you meet is the person that’s representing the company Brandy Brandy Brandy is absolutely amazing. She made our transition better than smooth. Words cannot express the gratitude For the time extra time I teach Customer Service so I do understand that what she did she went above and beyond the call of duty and I do know that it was extra so thank you so very much for all that you have done and thank you for representing public storage as well
Ashley is the best customer service ever. She is patient with customer questions and always assisting. She is the best. She live her job. Please give her a RAISE NOW.
Ashley is super helpful she is always nice best customer service
Brandy provided the most amazing service. I’ve seen her at two locations , ultra busy , most pleasant and very knowledgeable. A pure pleasure to be served by this lady.
Brandy is extremely efficient. I have rented several storage spaces in the past. and I have never received such a thorough set up process.
She provided us with what’s due now and included the prorated amount due on the 1st. As well as the next full payment amount due in July.
She provided Exceptional customer service. Thanks Brandy. See you soon.
Excellent customer service!!
Excellent service and customer skills
Danielle makes difference.
Danielle was absolutely awesome!!!
Great customer service. I only speak Spanish and Brandy called Maritza to translate for me. Best service ever!!!!!
Thank you Brandi for always helping out ๐๐ป๐ฏ
The manager Emry has helped me out a lot with learning about renting here and even offered to walk me through the E rental process. Very professional.
Patrice was very hopeful today with our move would recommend this location to anyone needing to store their items
Patrice was a great help she help me complete rental for another location we need more great service like Patrice give me today 5 Stars all day Thanks
Patrice was super helpful!
100% recommended, the place is very clean, excellent service from the girl Patrice, she is very friendly, she is eager to help you with whatever you need for your best move, thank you ๐ผ
Patrice is always helpful would recommend this location to anyone Thanks Patrice
very pleasant personality always helpful and I would’ve been gone a long time ago. It wasn’t for her!Thanks Patrice
Patrice is an awesome manager. She there when needed. Always happy and always pleasant to speak with.๐
Patrice thanks for the great service always there when we need your help with anything I would recommend this Public Storage to all family and friends Patrice will take great care of your storage needs :) My ๐
Patrice is the best love storing at this location i would recommend MLK location to all family and friends โค๏ธ ๐ ๐ ♥๏ธ
I came today and the employee by the name "brandy" was super professional and very kind and nice and helped me with every questions I asked. In my books staff of the year!
I urgently needed a storage space same day and I really appreciate Brandy reaching out as soon as she did (9:30am to be exact- this place opens at 9:30am). She was very helpful, great customer service, and sweet. I originally rented a 5x5 unit and quickly realized I needed a bigger unit and that was no problem for her. She was able to get the a 5x10 unit within a blink of an eye.
Thanks brandy <3
Thank you Maritza for helping me with the App and helping me create an email address! She went above and beyond with her customer service
Patrice had the best service I’ve had so far dealing with a Storage company Thanks so much Patrice
Patrice is a AMAZING Person!!!
During My 5 day visit to Los Angeles
To move a family member
Patrice is the Nicest person I met in California. Great Attitude,
Even went above the call of duty by Staying late off the clock for No Pay to let us finish unloading.
Thank you so much for all your Help
I wish they were more people like you in this world!
Frank Riddle
Flint Hills Graphics
Thanks Patrice for all the help with App shout to Jasmine for answering the phone when Patrice reached out for help on your off day Thanks again
Thanks for hemp worj app nick
Patrice was very helpful today Thanks
Had a great experience Patrice was very professional walked me through the building recommended me to a local mover who helped us through the process, and when it looked like it would take longer than closing time she didn't pressure us and gave us the reassure to move. Showed great customer care and since moving here every month when I came in for payment I was greeted with a smile and a story.
Patrice is the best always helps my mother out whenever she comes in we have multiple space at different locations but we only come to Patrice's to pay or for any of our storage needs
Nicolas helped me set up the app thanks
I had an amazing experience, they were very knowledgeable, helpful and friendly. Definitely rent from this location.
Nicolas was so patient and helpful with me
Nicolas walked me through the facility and gave me assistance with using the pay by phone line. Thank you for the help
Stop by to pay my Mother's bill it was so wonderful to get some of the best customer service I have seen in while nice meeting you Partice
I have been in customer service for over 30 years the experience that I received today from Patricia was over the top detail oriented precise to all that I needed to know did not miss a step she was unbelievable smile eye to eye contact enthusiasm if I could employ her I would make a her a manager over seven locations to bad my business is in Monterey also she would be a excellent trainer to teach the new staff how it’s really supposed to be done.
Had a few questions about my account. So I reach out to Public Storage yesterday, I was delighted to have talked to Patrice. She was very patience, informative, and very easy to talk Thanks again for your help!
Patrice was very helpful in searching for the right storage unit , thanks
Around 12:10 a worker was very respectful and very professional he help me out
Thank you Kenneth for all your help
As promised kenneth Thank you so much
My 6 or 7th public storage, 2nd at Leimert/King, really helpful manager Kenneth made the process simple and efficient, very helpful, a credit for your business!
Omg! Unfortunatly i locked the uhaul keys in the van. Time was running out and thank goodness Nicolas was very patient & had uplifting words to me. Thankfully he was able to stay an hour late for roadside to help. He also assisted me at another location previosly to help me choose this location. Thanks a bunch again for making this day a lil better with your understanding. Thanks to the manager Ken as well since I just got this storage only 4 days ago
*LEAH C
Nicolas was polite and kind he answered my questions. He is definitely all about customer satisfaction. I will definitely be referring my friends and family to this public storage. Thank you!!!!!!
Nicolas is so nice and was a pleasure to do business with and a value to the company
Stopped at this location to conduct a business matter for my daughter, upon entering the premises it was clean and open.
Once I arrived inside I was greeted by Mr. Kenneth Williams who kindly assisted me with all my concerns with high professionalism and knowledge.
Will recommend this facility, totally enjoyed my visit!
Patrice was amazing in terms of great customer service! She was so kind, very patient and showed me several units until we found the best fit.
Patrice was very helpful really love her customer service this was my first time renting a storage space and she walked me through all the steps Thanks Again Patrice
Thanks Patrice for helping me out today really appreciate it keep up the great work!!
Daisy was wonderful to deal with. She made my day
Daisy did great customer service
I just wanna DAISY was really helpfull and is really awesome soo ty Daisy for everything will be back again
Kenneth is a very nice a pleasant person very knowledgeable and helpful always in good mood when I come to the office. Always smiling. Really love his helpful ways.
Came in today and Kenneth helped me out liken he always does he knows I like the damp checks and is always so friendly
Public storage took care of my storage needs. Expensive, but convenient. Kenneth is a great property manager!
You know every where I go I look for good customer service , a person that goes out they way to help a someone , that person is you Ken keep up the good work. .. Thank you for helping me last month and today โบ๏ธ
Communication is the best thing hello, is all it takes and I have to give props again to Kenneth he is awesome manager communicate and gets back even if it's 6:00 or before 5:59 he really helped me and I'm so grateful and appreciative please don't never let him go public storage at least not this location until I get my stuff out LOL please God bless you to all and Kenneth especially!!!๐๐๐ฝ๐
Thank you Will, for helping my wife with her rental you are awesome!
Thank you Will for being patient with me during this whole rental, you are awesome! Great customer service here, this gentleman is a Public Storage keeper.
This storage facility has been nothing but the best. The customer service is unmatched and the fact that it’s local is even better. Thank you Kenneth!!
Kenneth is excellent!
Great customer service
Best I have experienced at Public Storage!
Give give a promotion, he deserves it, earned it, and is awesome with his communication skills! Brightened my day in trying times !
This public storage is very clean and the staff is always nice and helpful. Kenneth is always very kind and helpful always ready to assist you when you have questions or other needs. Thank you for your help Kenneth
Ken and his team are great and the improvements to the property look great. The tech is up to date with good security (no problems). Just got a bigger unit, been a customer for years very satisfied. โ๐พโ๐พ๐๐พ๐บ๐ธ.
I'm so pleased with the service I got for Kenneth Williams was amazing help I've been so stressed trying to find a storage unit for my things. Kenneth walked me the the building showing me the the space also show me the prices of other place to assure me I was get the best deal for my money I'm totally please. This man is heaven sent the best customer service ever