Ayana displayed exceptional customer service. I was impressed with her customer care, solution-oriented, and ability to fix the problem rather than escalate it! She definitely has a future as a customer success manager if she decides to venture further into that field. Thank you for making life easier and being a gem. Continue to be amazing! Thank you.
Ayana is a beautiful person
property manager ayana is the best.
Ayana is very helpful and knowledgeable about her job. Also she was empathetic to my situation and accommodated all of my needs.
Ayana and Erik was great help today. Love this location!!
Shay and ayana I appreciate their customer service
Ayana gives 10/10 every time!
Antoinette and Ayanna helped me I really appreciate them thank you ladies
Ayana was a very great help during this moving process. Would come back for sure.
Ayana has been a very big help during this process .
Ayana has excellent customer service skills. Thank you!
Ayana was very helpful today
Ayana helped me with easy transfer !
5 Stars for Daisy in Playa Vista!
Came in to make my payment and Ms.Maritza was very helpful. She helped me with my late fee and my rent. She
Came in to make my payment and the lady named Maritza was very helpful and professional. Thank you young pretty lady
Ayana helped me with the Public storage app. :]
It was a smooth process. I appreciate the services.
Ayana was cute and intelligent and very helpful
Ayana is the best property manager. She is always doing her best.
Just rented at this location and everything went smoothly. Ayana was very helpful with extraordinary customer service. Thanks so much.
Pesimo servicio dia sabado no quiso dar atencion y se retiraba de la oficina ademas habia gente esperando por entrar a su storage todo esto por no querer dar atencion si no quieres trabajar mejor no vengas. PESIMO SERVICIO AL CLIENTE NO VENGAN.
Ayana is always very helpful when it comes to me and my storage. I also use the PS APP and I appreciate the customer service.
Ayana helped me with ps app today!! =]
Ayana was very helpful for this stressful time. Thank you so much
Great services from the property manager Ayana this morning. She know what's great customer service is. Would recommend this location for storage needs.
Ayana was super helpful, very nice and super quick when it came needing a helping hand and direction. 10/10 would recommend to anybody in the Crenshaw area!!!!!
Ayana has the best custoner service !!
Atana is an excellent customer server
Ayana was very helpful and on top of making sure we understood everything. She made the process fast and easy. I appreciate her and recomend her assistance when coming to public storage on Crenshaw.
Thank you ms ayanna for always being helpful when I need it
Ayana was great help today!
Ayana has great customer service skills =]
Hummmm nope even know what happens. Not this one.
All of them means no good
Ayana was very nice and pleasant while providing help to me switch units prior to moving in due to lock looking damage.
Excellent customer service very helpful. Thank you Ayana
Ayana is awesome, fast and very courteous, efficient.thank you
Almost got a unit somewhere else close by. Glad I didn’t this place is nice and safe.
Ayana was a great help and she made the process smooth, easy, and efficient l. I would highly recommend this location
Thank you. To the sweet young lady shay for answering the questions about storage
Didn't need the storage right now but I will be back! Ayana was awesome and I love her energy.
Ayana was great help per usual.
I have had nothing but a professional and helpful experience at this particular location. I want to shine a specific light on Ayana who has always been courteous, assertive with respect and informative
Ayana has been very helpful while I have been storing here. I have had no issues with her. Despite the negative comments she works very hard by herself and deals with a lot. Thanks Ayana
This review is for Ayana very bad customer service she is a rude person doesn’t know how to interact with customer I have been a loyal customer for public storage for years and had never encountered an employee this rude thank god we have options like Extra Space.
Yes I'd like to complain about the the customer person over at the public storage on Crenshaw her name is ayana she's not friendly when you walk in the office she doesn't read you yes what do you need is the stuff like that then you talk to her and then she really not listening to you but then she just upset if you ask her a question and she says well it's not my fault we're nobody saying it's her fault but I'm just trying to get an answer and then she gets all rude what do you want it do you want it or not or you know you don't have to take it you can go somewhere else and I just don't think that's the way your customer service people should work with your your customers because now they don't want to come back to that site which I don't want to come back to pay her anyting I go other places to pay my bill and that's an inconvenience to me but thank you and I hope you reprimand her and you don't have to try to fire her or anything but just reprimanded or give her some more training
Thank you Public Storage!! Kept our stuff safe and secure! Ayana was always there to help and answer questions. Highly recommend!
Isaac was a big help today, he was nice and polite and help me update my information and help me download the app.
I trust my things with them.
Great services from the workers here! Ayana is always an excellent help and I love using the PS app. Thank you kindly.
Ayana is always a great help when I visit the property.
Clean, but Not enough carts.
Nicholas is awesome. He is a 10.
Very professional, friendly and knowledgeable.
He is also very helpful and returns phone calls.
I did not leave a message but he returned my phone call.
Wow ! Now that is customer service going beyond and above.
Thank You Nicholas! I hope I spelled his name correct.
Ayana gave me a knowledgeable experience and the process was very quick.
Space is big as they advertised.
Ayana was very helpful to us. In so many ways she needs a raise asap!! She helped me download the public storage app and got us our space. We move in Friday.
Ayana helped me get my unit. The greatest worker in La.
thank you Ayana for your customer service skills excellent 👍
Ayana
Excellent customer service.
Ayana helped me rent a 10x15 unit. Thank you.
Kind clean and convenient
The person who served me was polite
Excellent customer service kind and patient
Ayana
I truly appreciated the help I was given
I feel like it's going to be a pleasure doing business with public storage.
ulices was polite and answered all my questions today, thank you for your service.
I so appreciate Ayana’s professionalism and resourcefulness during my move in/contract signing process.
Very friendly and helpful employees on site, however the price of the storage when we moved in a couple of years ago was $350 a month, now it's $690 a month. They just keep going up on the rent to fast and to often.
Ayana was absolutely FABULOUS!! She is knowledgeable; experienced and tremendously personable. She is a superstar for your company. Bravo!! Jessalyn Pinder
Ayana is always a great help.
Ayana Hi she was very professional very polite and very helpful and she is what a public storage just need to show strong black women making it great for other people thank you so much to the company God bless
Ayana was easy to work with and very helpful 😀
I got my storage unit the beginning of august, I realized the light did not work and I had a problem with the door locking properly. At that time I asked the staff to repair it, and they said they would. It's been almost 20 days later and it's still not repaired. I will not ever recommend Public Storage to any of my friends. Because I cannot see in my unit and my things are not locked properly.
Ayana was fantastic! The move-in process was super simple and smooth, she was extremely helpful throughout the whole process. Very attentive
Ulices was very helpful in answering all my rental questions !
Ayana really helped me out the time I’ve been here. I’ve been here for 2 years and everything has been well.
AYANA is a great property manager. 5 star service
Ayana has a great personality and customer service.
Ayana was great help she helped me with everything I needed
Just rented a space here and Ayana was very helpful. Downloaded the app and got me started. Thank you Ayana.
Ayana was very helpful and pleasant
Ayana was wonderful and extremely helpful. Thanks!
Ayanna was very nice and she presented awesome customer service
AYANA is always very polite to me when I come by the office. Thank you AYANA.
Will was very helpful. Went above and beyond
Just rented a second space! Appreciate the ps app! Ayana was great help.
Helpful excellent service and prompt call back,questions answered always!
Came to rent here Ayana was a great help she showed me the space I appreciate her great energy thank you
Ayana is a very nice person, very knowledgeable and I would recommend this place to everyone I know.
Ayana was wicked helpful showed me everything I needed was quick and efficient and she looks good doing it!!! Thank you!!
This is my go to spot everytime I need sum taken care of the hg Ashley always comes in clutch yall need to give her a promotion or sum rns
Ayana is very personable. I appreciate it
Ayana helped me download the ps app. Very easy to access.
I went to go pay my storage balance today and I was welcome with so much joy by nadia, She answered all the concerns i had, she was truly the best thank you again nadia for all your help!
Got a storage at a great deal and Ayana was very helpful.
The property manager Ayana was a great help. She showed me the space and got me the things I needed. Thank you Ayana.
Ayana has excellent customer service skills.
Ayana was great as always.
Ayana is a very great help she gave me a great experience
Excellent service from Ayana. She helped me get a rent reduction.
Ayanna is very patient and helpful every time I pay my bill. great services
Ayana is a great worker. Very helpful
Ayana is a very helpful worker. Thank for your service.