Maddison was amazing and gave me great customer service 👏 Thank you
Madison was very helpful at finding the best deal for my storage needs.
We met Sandra at the Livermore Airway Public Storage when.we walked in to get some information on a storage unit. She was knowledgeable, answered all of our questions and even took us to see a few units so we could choose the location that worked best for us. We decided to rent the unit that day; Sandra was quick and efficient with completing the paperwork. She truly made the experience very easy, it was a pleasure meeting Sandra.
Madison is very helpful and accomodating. She explains all terms and conditions to us very clearly.
Maddison was a great help finding a storage for the best price! She is very professional and helpful, thank you!
Madison and Sandra were great help. A+ customer service.
Madison was great to help Thanks
Madison at public storage is very helpful. Her service was very great and she was able to help me get my bill down which is a lifesaver for me. Thank you Madison.
Great facility and very clean. Madison took good care of me and showed me around the property.
Madison is amazing! She is so polite, professional and was helpful through the entire process of vacating due to moving. A+ employee!
Easy in and out and clean and secure.
Finally cleaned out my unit. This Public Storage facility has been great. Helpful, courteous staff. I recommend them!
The worst experience - at the Livermore facility. Their website says you can hold a unit - asks for a move in date. It also talks about making a no-commit reservation. The reality is that this is meaningless as they will let a unit you have reserved (with a move-in date) to anyone who walks in off the street. I made a reservation. Confirmed over the phone. Had a loaded truck ready to unload. The person in the office told me that she had just rented to someone else, even though I was early for my move in date. Also, I am an existing customer and I had confirmed to add the new unit to my account. Dishonest marketing and terrible customer service.
I went in to this store so confused my first time needing a storage an i was lucky to have great support from the store one of there employees Tiffany was so patient with me!
Melissa is wonderful! She really goes above and beyond for all the clients!
I went to price out a unit about a month ago and a very nice gal was in there, very informative. I think her name was Nichole. But I have been there 5x’s now trying to rent a unit and there is no one ever there! The only reason this is getting 2 stars was because Nichole was so nice in the beginning. I went to interstate down the street, go there, at least there will be someone there.
Nichole was super helpful and knowledge, and took care of all our needs. She was very friendly as well! Thank you Nichole! My fiance and I moved in here about two years. Nichole and Chris have always been great! They know us both by name always check on us. I always see them out and about keeping the property up. Any issue or have had they're quick to help fix it and take care of us.
I went in to look for storage, but unfortunately, for me, it was filled. Nichole, the manager, was so friendly and outgoing. It was like I knew her from a past life. She understood my frustration and was very supportive. She helped me pick out the right moving supplies and let me know of the other locations. Thank you, Nichole!
Nicole is very professional, very polite and helpful! Definitely top notch customer service
Great facility. Nichole is very friendly and very knowledgeable. She makes sure the people using the storage facility have everything they need. Great customer service all around.
We just moved to the city and Nicole helped us in getting a storage unit. She rocks!
Wouldn't answer phone or door to assist us
Nichole was awesome! The property is clean and she answered all my questions. Thank you for your time⭐
Thank you Kim for your awesome customer service. You answered all my questions and addressed all my concerns.
Very fast and friendly service. Everything was just as expected, no surprises.
After some issues trying to book online, Nichole was wonderful helping meet my needs on site and offering various possibilities at sister-sites.