Public Storage Self-Storage Units at 5045 N Gates Ave, Fresno, CA

Miss Shirley was very kind. Very good service . Excellent 👌

Due to the holiday (Labor Day) I was able to find storage same day which was convenient for me being that I only have a couple days to be out of my apartment I was so happy that they had the size that I needed available just to store up a few items and the price you definitely Can’t beat. Allison was very helpful and walked me through the steps and got me all situated and it was a quick transition moving my stuff from the U-Haul to the storage thank you so much I highly recommend this spot if you are looking to store some things.

Shirley is helping me to get the unit at very fair price she is very nice

Shirley was very helpful, thank you!

Alice was great always kind to me when I walk in and gives me updates on my storage

Alice was a great help and really nice enjoyed the customer service

Alice was really nice and has supper great customer service service thank you she made my day

Very helpful very knowledgeable. I appreciated my visit here and would recommend this to anybody who wants a stealth storage and I asked for Alice.

Alice gave great service she shows that she really cares about the customers would refer Public Storage to anyone looking for storage just for her customer service Thanks Alice!!!

Alice great service

Shirley is great 👍 She made it very smooth and easy. 5 stars Thank you Shirley 😊

Great place, Alice is amazing!

Alice very professional stay in office to assist me with my rental helpful funny good conversation

Alice has the best service whenever I come to pay my bill very friendly always helpful and patience

Friendly staff and excellent prices.very clean facility

Shirley and Alice are wondering and helped a lot

Ms.Alice is the best so very helpful and knowledgeable made the process so very easy

Alice was very helpful, she showed us our unit and made the process so smooth. Definitely happy we chose to store our stuff here

Alice was great even with 102 temp always smiling and giving best service

Sherlie was very very great, the best of the best for costumer service 100%

Alice and Shirley very good service even in 104 temp awesome ladies thank you

Alice is the best!!!

Thank you Alice for your front desk service and showing me around. Thanks Public Storage.

Alice great service every friendly knowledgeable

Shirley was great helpful in all ways

I love it here Thank you Shirley.

Shirley is the best!!! She always helps me whenever I have issues and she does it with a great attitude and a smile on her face! She deserves everything! :)

Alice excellent service making sure everything was fine with me and my car

Alice and Shirley the ladies were great enjoyed their bubbly personality

Great place!

Great place great deals great people Come here to public storage

Great help

Had an amazing great time and help from a wonderful lady name Alice. She was so helpful and amazing. Thank you Alice!

Alice helped me she was very kind and helpful. Was a fast and easy process for rental

Shirley and Alice were sooo solid helped me out when ever I needed.

Alice was extremely nice very helpful.

Alice was so helpful in my process in moving into a new unit thankful for her help she was patient and very professional, ten starts for me⭐️⭐️

Alice excellent service

Alice has excellent services. Great customer service wherever I come

Best storage facility in town. I give Shirley and Alice ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

All I can say is if you like you stuff don’t leave it there. There is a homeless encampment on the other side of the fence. Alice said “Rent at your own risk!” The place looks like a junk yard. I am not sure who did the other reviews but they myst be paid for their reviews, I can’t see anything other than a trainwreck! I rented on a Friday( online site unseen) when I drove there to actually look at the facility I was disappointed. I gave it some thought and canceled on Sunday of the same week. The trailer never entered the property. They kept my money that I paid. No refund. Have some class you low life, I never used your service, now wonder you have so many empty spaces!!!BEWARE OF THIS BUSINESS

Alice was amazing I love her.

Shirley is so awesome and this place is a good place right off the freeway!!! I would Definitely recommend this place ! public storage is the place to come (:

Wonderful experience, welcoming and very informative. 10 out of 10 stars!

Service good would recomendo to Friends and family thanks Alice

Alice has great service she help even though I speak Spanish need more like her

Alice love her service she knows her stuff

Best place in town Shirley is amazing

Alice was wonderful, knowledgeable would recommend Public Storage

Alice is great, good customer service

Alice has amazing service helping me decide on unit I needed to storage my grandma stuff got the right size for the right price

Service with a smile when I enter the office Alice and Shirley are the best

Great service all the time. Lovely ladies

Awesome friendly people.. very helper people.

Truly wonderful location! Mrs. Shirley and Alice were super helpful and patient with me. Clear communication and extremely professional! Very friendly and I will be using their services for a long while. Thank you so much ladies!

Absolutely amazing experience. Shirley and Alice were so helpful and provided me with the information and details needed. I was able to reserve my storage online and arrived to my unit with no trouble. The process was smooth making my move very efficient. Also, be sure to download the app to open and close the gate! Thank you Shirley, Alice and public storage.

Great customer service Thank you miss Shirley and Alice if you need storage I highly recommend public storage

Esta muy bien

Alice was great help so sweet. love the storage!

ALICE WAS SO AWESOME! Very welcoming and helpful. Great customer service!

Miss Alice was very helpful and kind. Maid everything real simple.

Alice Thank you so much for your help you are very kind friendly. Have a blessed day.

Alice provided great customer service and she helped make sure that all of my equipment was set up to be properly secured.

Alice was so helpful with getting my issue resolved. Great customer service

Alice was very helpful and nice I will always rent here

Shirley went above and beyond for my wife and I. She stayed a little late just for us. We highly recommend storing here.

Alice always helpful easy to talk to love coming here

They are great if i have an issue they honestly always fix it.

Every time I go to pay my grandma bill Alice very professional, helpful knowledgeable and a joy I enjoy Shirley too

Shirley and Alice the ladies were great excellent service

Alice and Shirley are always nice friendly enjoy the service

Best service in town thank you Shirley and Alice

They were very helpful and nice can you go

Shirley has the best customer service ever. Loved her

think twice before using this public storage. Shirley the facilty manager doesdnt really pick up phone during office hours, she seems to vanish into thin ait instead.

This place raises rates 35% + a year. If you have any other choice, avoid this public storage at all costs. The staff is super friendly when selling you storage, but as soon as you speak of leaving, all masks are off, it felt like they would slap me if they could. And forget about any pro rated refund if you decide to leave in the beginning or the middle of the month. Cant speak for other public storage facilities, but this one doubled my rate in 3 years. They do lower the rate a little bit when you ask for it, but nowhere near to what might be considered acceptable. A 3-5% a year increase I would understand, but 35% is insane! Beware!

Great

Great customer service so friendly. Alice was a sweetheart and help us get a storage at an affordable price.

Shirley was a great help

Shirley, was great in assisting me with my on going renting needs. If you are in need of rental storage, I recommend going to Puvlic Storage on N Gate , in Fresno Ca, ask for Shirley...

Very great service Shirley and Alice

Good service from Alice very nice service.thnkyu soo much .

Alice is very helpful lady

Wonderful customer service and amazing storage units

Was awsome

The place was very clean and the staff was great..I enjoy having a unit at this facility

Very great service thanks ladies.

Muy buena atención y muy buen servicio gente capacitada en poder ayudarte y escoger tu mejor opción un muy buen lugar para guardar tus cosas confiablemente

Alice is so friendly

Shirley was very helpful in deciding what size would be best for our needs. She took the time to walk us through. She was very professional and to the point. Not only did she help us but 4 others as well. She's definitely a multi tasker. I'm glad we decided to rent from public storage.

Awsome services from Shirley 10 stars all the way

She’s awesome person to deal with, drama free and very professional.

Nice and clean! Had my 5X5 storage for 4 years! Thank you 🙏

My aisle js lookin good always

Alice thank you for helping me 🙏 you was very kind and sweet 💞.may God bless you and many more wishes to come.. see you soon my friend

Alice very good and patient

Alice is very good at what she does I would recommend Public Storage just because of her

Alice has good service like always enjoy her every time I come

I really enjoy the comfort and convenience of working with Public Storage Alice has provided exceptional customer service that has provided me a peace of mind and a great day thank you for your business

Shirley and Alice were so great and helpful. Been here a few times and always so wonderful and nice. Facilities is super Clean

First time renting space , and Alice the customer rep in front desk made it such a breeze , she’s very helpful and knowledgeable and made the process quick and I got my paperwork and was on my way, . 5 stars Alice !

She was very polite and helpful.

Nice and friendly service.

Clear communication, helpful , and nice . I appreciate the service 💯🙌🏽

Alice showed me what I needed thanks for everything

Shirley is amazing!! Rented our unit and we were running late, but she came to our rescue and let us have a little extra time to move in. Super awesome and friendly, highly recommend!

Shirley is the best! We rented our unit last minute and didn't realize that the place closed at 6. She still let us quickly move in our stuff so we could get our uhaul back on time!! Super awesome and easy process!!

They keep a tight ship.Loved working with Alice.

Alice was very helpful i enjoyed the great customer service will return for future business

Highly recommend. We were moving during a highly stressful time and the staff was so professional and understanding they really made our move a lot easier than it would have been. They went above and beyond a land I would definitely use their services again!!

I reserved a 10x20 unit. The lady that works there called to confirm. I had to call back. Which I did. & then called.800 trying to pay for it. Customer service side as long as I showed up on my reservation date I could pay when I checked in. When I got there l, she had given it away. Saying I did not call back. I pulled my phone out and is this your number. She said is it the one on the door. I showed her I called her back & tryed Customer service. Customer service at that point still had my reservation, I asked them. She tryed to.put my in a smaller unit for the price of the 10x20. She was so rude the whole time. Called me a lier till I showed her I did call. I don't even want to give one star. Went across the freeway and got a unit from Darryl. Much cheaper. Really nice people. Prorated the unit for the month. The lady at public does not honor the $1 for first month ethier. Will never go back.

Ms. Shirley is amazing as a truck driver as a last minute resort and me and my fiance were in a rush. Ms. Shirley was so helpful and these days it's hard to find helpful humans on sensitive timing. Highly recommended for truck drivers for sure. 😘

The worker was extremely patient, understanding, and courteous. She understood my situation during the heat wave in my city. She accommodated my needs, especially since I'm disabled. She was never rude and tried her best to help me. She has good customer skills. I would always tell people to come here!

Great Management always helpful

Every time I come to pay my mother’s bill friendly service Alice has a great attitude need more like her

Shirley was very patient and accommodating. I have to changed my storage size after i paid and she was did everything she can to access my mess. Later on I misplaced the storage key and she gave me a new one and didn’t charge it. Thank you Shirley we need good people like yourself.

Perfect hours and lovely staff!

Shirley was so sweet and helped me when I was having issues with my payments. She explained what would happen with my space. Thank you Shirley!

Shirley is an amazing employee she is so helpful and kind

Shirley was very helpful in helping me rent even as difficulties arose. She continue to find a solution very friendly, very helpful excellent experience.

Wonderful service and knowledgeable from the staff member Alice!

Alice very professional would recommend to friends and family

Alice was very nice the gate box wouldn't work at the time but all in all very good very clean and nice definitely highly recommend

Alice Very helpful!!! Made it very easy. Very freindly!

Sheryl is super nice she took care of everything so smooth and so quick , I will never use any other storage service , this people here are great

SHIRLEY was amazing and provided great customer service. She was very friendly and answered all my questions.

Alice was awesome!! So helpful and polite. Property was very clean.

Great service provided by Alice

Excelente servicio

You know honestly I started buying storage from online action and I’ve bided and won quite a few from different facilities from Modesto to Madera and all over Fresno and I get the same look every time the look of judging a book from its cover and the first time I won and went to public storage the manager Shirley she just in a good way is different you didn’t look at me any different she didn’t look at me from head to toe. She treated me with respect she kept it very professional Public storage and your manager treated me as if Ive been a customer there for many years like if I was family and I truly feel that is the best and only way to treat any customer and I thank you Shirley for making me feel welcome every time.

Shirley was very helpful, and very nice she helped me with my payment with no hesitation 😂 Great customer service!

Alice was amazing. Super friendly but more importantly, extremely helpful.

Alice was very helpful and sweet ! Made the experience great and has a great personality! Definitely recommend

Alice was so personable and friendly. She made the experience so easy and enjoyable!

Alice perfect in customer service very professional she helped me with my unit

Shirly went above and beyond helping me today . I was in and out, very friendly

Alice has a great attitude very professional in her job she was a great help

Wow first time in Fresno and Shirley made me feel so comfortable and she is so polite! Her people skills and communication is very sweet I trust her full heartly ! Great service!

Alice helpful with needs

Shirley and Alice was so amazing…. They were a big help … Made the experience comfortable and easy and the price was great… there was no hidden fee….

Alice. Was incredibly helpful when we showed up without our key or storage number. Thank you!

Alice has the best personality funny everything was very good service

Alice fast friendly service

I'm very pleased with public storage. Shirley (the property manager) is always so kind, considerate, and very helpful whenever I need something or if I'm late on a payment. I thank you.

Best service in town. Thank you Shirley and Alice.

Very clean facility the ladies were so helpful would recommend to family and friends

Alice has great service and can't forget Shirley

Excellent customer see

Alice was a great help..

Each and every time I set in this office the ladies are always kind know matter what I need they are willing to help and a pleasure to talk too they take pride in their job

Haven’t experienced great customer service in a while Shirley did her job today and I appreciate the hospitality definitely recommend if need storage come see her !!

Great customer service. The best in town

Shirley has great service

Alice was so helpful she need a raise in pay excellent service

Shirley was great she had 5 stars services

Shirley we as great. Everything went smooth. Great service. Thanks

Shirley Have a great day has great customer service skills and was very friendly and polite. The facility seemed to be clean looking. Forward to doing business with them

The lady who helped with my storage was ready for me before the scheduled time. I was able to get a great deal on my first ever storage unit. All in All a great location and excellent Service.

Alice was great , helped us out big time

I love her service.. very polite and helpful..

Alice, she speaks truth and also like to do the right thing. I like ur service. She is kind, helpful, nonjudgmental. Thanks

Shirley was great thank you

Shirley was very helpful and worked with me to get my stuff loaded early in the morning. I would definitely recommend this place.

Great customer service thank you Shirley.

Shirley was great. She was very helpful. We literally rented two spots in 10 minutes. She was great and very informed.

Polite and. Very helpful thank you Alice

Alice is a phenomenal representative at public storage extremely helpful.

My experience with Shirley was great, she helped me find a locksmith when I didn’t have my keys.

Ms.Shirley I want to thank personal because she knew how to help with right prices & had the best customer care. Must definitely will send my family and friends to her.

My friend has a storage unit there so we can say we go about 2-3 times month. EVERY VISIT the Property Manager is cleaning up and around the premises. The bathroom is WHITE & smells amazing seriously EVERY TIME. My friend likes the space for the price and quality. So I’m glad they treat her right.

Alice great service

Alice Fast, Kind, and Funny.

Alice service was excellent

Alice gave me great service renting my parking space will recommend family and friends

Shirley is amazing at her job. Thank you for all your help.

Alice helped me out and was very nice. Thank you

I've been storing here almost a year always good service wherever I come here Alice service is wonderful and friendly

Im new to the area and Shirley was extremely helpful and knowledgeable! The place was super clean and organized.. will be referring to friends and will be coming back !

Alice is very wonderful and helpful

Alice was very helpful and courteous. The prices are fairly affordable and the property is secure. We did not have any problems at all. Thank you Alice. You’re awesome.

First time EVER having a storage unit and when I got there I didn’t know how to get in the gate to the office and it was just a waiting game for answers as the customer service rep I was on the phone with had to ask our manager on site Ms Shirley. She was very friendly absolutely professional-persistent like NOother!! Yes. With solutions and answers. She genuinely cares how she treats her customers and does what it takes to get the job done. I always see her active up and down a sun down and up. Ms Shirley is definitely the right person to handle this job. I can’t help but smile and laugh and feel good when she’s around!! Ms Alice in the office as her “other half” help around the office is an absolute doll herself. Thanks Ladies!! I kno I appreciate y’all very very much. They keep the bathroom and grounds all VERY VERY CLEAN&ORGANIZED!!! They definitely go above&beyond for a customer satisfaction guarentee…makes it super comfortable and gets a super happy customer! Thanks ladies YuR rEaLLy tHe BeStEsT 😍🥰 #heavensent #grateful #Godsgotyurback #justlikeFAMILY

Alice she was magical love doing business with her

Very welcoming people appreciate all the help

Shirley was absolutely amazing!!

Alice was so helpful and very patient with me. Especially, since I had a lot of questions. She made us feel so comfortable, I wish more people were like her.

Alice work is good

Great customer service, caring and very helpful customer service. I recommend them to anyone in search off storage

Shirley was the best and so helpful love using this place as storage while I look for my new home

Shirley is very friendly and efficient on helping me get a storage.

Alicia at the front desk was wonderful. Helped with my needs and got me in and out. Would recommend to anyone looking for nice clean storage with great customers service this is the place

Very very great experience Alice

Alice grate customer service thank you so much ! More like here .

Alice gave great customer service!

Alice very good service I'm from South Africa and her professional way of servicing my needs I appreciate her kindness very supportive and helpful

I picked the right location for my storage needs. She treated us professionally and courteously. It is clean, safe and well maintained. My autistic son was treated with respect and kindness. I would recommend public storage.

Alice is very good at what she does always friendly knowledge love coming to my storage unit and chatting with her

Alice and Shirley are the best thank you for all your help Best in town

I first and foremost want to say that Shirley is a wonderful person and goes beyond customer service. Shirley is a pleasant caring soul who gets the job done... Thank you Shirley for your excellent service

Shirley is one of the best Managers I came to pay my bill and she was so much help thank you so much the best in town

Shirley was very nice, amazing and very accommodating with our last minute needs! Thank you Shirley!

I highly recommend using Public Storage with Shirley!! Shirley was very hospitable to me while I rented a space from her for the quarter. She helped my mom unlock the unit every time with no complaints as my mother struggled to do it on her own. She was very attentive and casually checked up on me when she would see me at my unit. The bathroom was always very clean and tidy and when it was time for me to end my lease, Shirley was kind enough to assist me with personal accommodations so that I could unstore my unit at the appropriate date, leaving no additional late fees on my account!

Excellent service thank you. Alice and Shirley

Alice was extremely helpful. She asked the right questions and made suggestions that really helped us select the right fit for our situation - thank you Alice!

Alice was amazing and helpful. She was kind and very informative. Thank you for wonderful employees.

Loved Shirley! She made the process seem less!

Very helpful and detailed about everything and most importantly very good Patience

Super professional and convenient

This place freaking rocks and especially because of Shirley she is the one that overseas the storage facility there had a bad incident but she went above and beyond to make everything better true example of an excellent employee, and a great company to hire her

Mrs Alice is the kindest and most helpful person! She makes this place the most wonderful experience!

The best service in town. Thank you Shirley

I just want to say thynk you, Shirley. I had to store my moms furniture in storage after she passed away. Shirley was so understanding and kind. She took time to help me arrange the unexpected storage fees. Thanks again.

Shirley has really great customer services thanks for all ur help

Shirley had very good customer service and was able to help me in a limited time manner.

Best in town thanks Shirley ⭐️⭐️⭐️⭐️⭐️

Alice and Shirley very helpful for my second time here Thanks

Alice has been inspiring lady loved doing business with her

Everything was excellent easy and fast clean property Alice was wonderful

Been meaning to leave a review; love their customer service! The ladies are very nice! Thank you!

Alice helps me with my needs she gives excellent service would recommend PS to anyone who ask about storage

The customer service is great, Public Storage is clean and secure and after looking around the prices are better than other companies. Thank you Shirley for all your help!

Thank you Shirley for all your help I appreciate it!

Alice gave me excellent service we always love coming in office great conversation

Alice help with my e rental really enjoyed her service

Shirley and Alice best service in town thanks for everything

Alice is great! Very helpful everytime I come in there always willing to have a quick friendly chat.

Excellent service. SHIRLEY IS THE BEST AT HER JOB. I COME AND PAY MY BILL HERE EVERY MONTH AND SHIRLEY IS AMAZING.... THANK YOU

Shirley was a great help. I give her a 10 star

Awesome,Awesome Shirley is very sweet she helped me with all the details I was struggling with. Awesome

Alice was very helpful and got me in and out

Alice , is the best ever very friendly nice and also very helpful to the customers. Every time that I come and ms. Alice is there she is very helpful and nice I wish more people could be like ms.Alice she rocks. The world needs more of people like Ms.Alice

Shirley's been an absolute best friend and I love you too

The manager Shirley was very helpful and extremely nice she made the process for my move in very easy I would recommend family and friends to her for all the storage needs 😁

Alice was incredibly helpful and accommodating.

Alice has good service always there when I need something done

Alice was very helpful. Will definitely be coming back if I ever need to.

Alice was so helpful, she was my hero after a whole day of driving from out of state to get my Uhaul unloaded!

Alice and Shirley were great very helpful really appreciate them

Alice excellent service e rental was very helpful

Alice was was great with me!!! She definitely had my best interest! Even the lady I talked to when I called was great! Awesome experience and would totally recommend!!!

Great customer service. It was a very easy procees to get set up.

Shirley was very helpful and everything was quick and easy, cheap prices would recommend friends and family!

This public storage has the best manager Shirley she is very helpful and professional. She helps me with any issue I have. Thank you I recommend this public storage.

Shirley has great customer service. She is the best!

Alice was very helpful, kind and very patient. I'm glad she helped us and will return in the future.

Alice was very helpful the experience was wonderful

Shirley is very professional and knowledgeable and very helpful. She made the process to store my boat very easy. She walked me step by step in everything I needed to know if they gave 10 stars she'd be a 20. Thank you very much for making us feel welcome!

Great customer service!! Thank you Public Storage

I went to rent a storage and Alice was on her lunch break. She still went above and beyond to help me and I really appreciate her services. Storage space is nice, clean and reasonably priced. Thank you Alice!

Alice is awesome 👌

Alice was very very helpful

I came to make a payment for my mothers storage and the woman who took my payment Shirley was very kind and funny.would definitely come to get a unit for myself

I used Public Storage for my personal belongings prior to my out of state move. Shirley was extremely accommodating! They were also very understanding of my situation and I am very grateful.

Shirley was wonderful, very helpful, pleasant and friendly

Alice has the best service when I go to Public Storage no matter what I need she always there to help

Alice was a great office manager and helped with all our needs as fast as possible thank you public storage for helping us and alice as well !!

I am thank you for your help and you are very helpful and kindness person.

Alice was wonderful and helpful! She helped me find the right unit and even helped me with directions on how to get home.

The property way clean and the customer service from Alice was so helpful she was very professional and friendly. She knew just what I needed and offer tips on what I could use on some of the products that was inthe store

Great customer service Shirley helped us with our moving needs.

Alice was very helpful and polite. Great place highly recommend

The new female you have working at this location I think her name is Shirley is great awesome help and the way the place looks so clean since she's been there I give her five stars and you Shirley for everything.*****

Alice she is an amazing lady I would highly recommend going to her she helped me and is a very sweet lady

Alice has the best service always polite and friendly need more like her

Alice was very helpful and did a great job helping us picking out the right storage for us!!! Thank you Alice!!

The manager Shirley is very helpful and was friendly. She helped me get the right size storage.

Alice excellent service just wonderful love coming to pay when she here

Alice everytime she helps me it's a great experience

Alice job well done

Public storage is amazing. Especially the New property manager Shirley! She was exceptional in the amount of information she gave us and even helped us out a little out of kindness! Definitely worth it becoming a member of Public Storage. Their policies and online pay are easy to understand. In the future I'll definitely still be using Public Storage as my number one. 😀

Alice is amazing! Super helpful, very kind and helped me out with a very confusing move. Thank you so much

Alice great job love her service

Nice clean facility Alice very good at what she does

Alice gave me good service answer all questions very professional

Alice has the best service ever just love her

Great customer service! Thank you Alicia!

Very professional happy with the service

The manager Shirley was very nice she helped me out a lot and explained everything very well I would recommend public storage

Very helpful and professional. Thank you.

Heather and Alice are amazing, always so nice when I come to the property. Would definitely recommend A+

Heather was awesome

Just Got My Storage Room from Heather. Such a fantastic day had a great conversation. Best Prices In Town Check Out Public Storage

Alice has excellent service

I am really happy with the way that Heather treated me. She was very good employee she showed me another size and it was perfect for what I needed. The 10 by 10 would have been way to large for me, so she got me on the right track... Very Very Very impressed...

Heather was great!!!

Heather is awesome !!