this place is super dope loved it. its super skibidi toilet rizz and im definitely going to go more often and Ashley was for sure my favorite worker super kind and nice I recommend this public storage mainly because of Ashley.
Ashley was so great. She helped me figure out the gate and navigate the app. She made the entire process very easy.
Place always clean. Easy to sign up for a unit. The restroom tho has a broken door. Only one restroom and got clogged. Nearest one to go is a gas station.
Ashley was amazing ! Thank you for your help , definitely recommended!
Ashley helped set up app thanks so much
Ashley was friendly and thorough as she went over the storage plans and procedures and in signing us up. She made the whole process easy and was very good in answering all our questions.
Rates started as low as 40$ a month but after a few month they started raising price and tax and slip in landatpry insirqnce totallong 88$. While i totally understand some increase to tax etc the fact that increase of more than 200% than originally advertised is a scam
Ashley provided excellent customer service and was very friendly and helpful.
Ashley helped set up app thank you
Ashley was so helpful. Me and my girlfriend are planning on moving and she was helping with all the information so when it comes time it’s going to be a breeze can’t wait to do business with you guys! Thanks again Ashley! You’re the best!
very gpod help from ashley got tje app set up great
John Anthony was very professional good place safe spot to keep your stuff
I just got off the phone with Ashley due to an issue I was having regarding accessibility and she explained everything thoroughly and helped me out immensely this place has an awesome staff and I couldn't be happier that I chose them for my storage needs
Thanks for all your support. Customer service is excellent. Willing to request the service again soon
This was the last time I will ever step foot on this property, I get out of my car and walk to the front office, I stepped in dog shi* I turned around left my shoe on the side walk where I had stepped in it CLEAN UP AFTER YOUR DOGS! On top of it the employee was watching me while smoking a cigarette! She hadn’t said a word just looked at me though her cigarette and went inside
Johnanthony helped me very much professional would recommend to anyone renting in Fremont
John Anthony was great help. Helped me get a unit for my belongings great customer service
John Anthony helped me with choosing the appropriate unit. Very helpful and professional, very informative
John Anthony was a great helpful went out of his way to get us in our unit as we had trouble with the lock Very peasant people person 5 stars
Got me a great unit at a great price thanks for all your help ashley!!
Johnanthony was a great help with making the payment easy
John Anthony was amazing and helped me out when I needed another storage nearby. He sorted through it and helped me set everything up. Thanks John.
Johnanthony thankyou very much.
Johnanthony is the best great help thanks
John Anthony has been very courteous of my stay and very helpful with making sure I’m happy with everything
I like this place help is super nice John Anthony
Chlyde changed my entire experience at this location! After a rough couple days, he made me laugh and took care of our situation with joy! Manager of the month for sure!
I had the best experience at the storage facility. I've been searching for the right public storage to rent from in Fremont and I'm so glad I came across this one. The manager, Roxane was amazing. She was very helpful and informative. She was very patient in answering all my questions and she made me feel very comfortable. Thank you so much for your service. I would definitely recommend renting from this place. 5 🌟🌟🌟🌟🌟
Roxanne is an amazing worker, so kind and welcoming. The move in process so easy. She was able to give me a tour of a unit before i decided on one. 10/10 would recommend getting a unit here, especially if you get the assistance of Roxanne!
Definitely would go back! She gave great customer service to my aunt, very patient & helpful! She made the experience way better than other storage companies we dealt with! Will be referring family & friends!
Excellent customer service by Ashley Property Manager and her back up Hannah! Always available 24/7 and quick follow up to questions and concerns. Highly recommend this Public Storage.
Raised the price by 33% in just 4 months!?
The light it in unit, only work if it in the evening - when the facility is closed..
Now looking to move out, what a joke…
Ashley is awesome! I got all the help I needed and learned a bunch of things along the way -- even after being here for more than 20 years! Highly recommend this place
Ashley was super sweet and extremely helpful, and has the patience of a saint. She answered every question I had and questions I didn't know I had. The girl is awesome!
Awesome Jessica for helping me around
Dale. Thank you for your help. It’s all sorted out.
Very nice to deal with everything went smoothly very nice personality
Thank you !!
Ashley was incredibly helpful and made the whole experience great. Thank you for the assistance!
Jessica is great! Very helpful , great job !
This is definitely a late review but better late then never. My husband and I are in the process of moving and can’t take all of our stuff with us so we were in need of a storage place that had outside unit and good pricing. Well we went in and meet with Ashley and she was amazing I had went on the website and held a unit but when we got there we found it would be way to small and right away Ashley know it would be to small and remember right of the top of her head that the next size unit just had opened up and took us to look at it. Well it was a perfect size, even when we went back in to do the paperwork I freaked a little bit about the price but Ashley looked up and showed me pricing for other storage place that were a lot more she did not have to do that and I was sold right after that. She helped us set the app on our phone showed us all the features of it. I can say one of the many reasons I stay with public storage is because of Ashley customer service.
This place is a absolute joke. We were told everything is online so we paid and was ready to go. I got to the office at 5:20pm to ask for the code and the lady started to call her colleagues for help not knowing what to do. She said she was waiting for her co worker to send her documents. I was standing there till 6, that’s when she said the office is closed and she couldn’t help anymore. Ridiculous, why would we rent a storage if we had a place to store the load somewhere else. We couldn’t even get full refund. I thought public storage cared for customers but clearly they don’t.
I have been a loyal customer here at this public storage location for 10 years !!
And l want to personally thank one of your very special employees named Kayla. She went above and beyond with her outstanding customer service that she provided me last week. You Kayla are a Godsend and a life saver. You deserve to be recognized for your caring, and compassionate service you provided me. I have left you a gift of 💐💐flowers to show my heart felt generosity.
Thank you, Rita ⭐⭐⭐⭐⭐
I received excellent customer service from Ms. Ashley today. I had an appointment to come to the Public Storage on Enterprise street in Fremont to purchase a unit. Ms. Ashley showed me a nice clean secure unit at a reasonable price. I look forward to recommending this Fremont location to others who are looking for a good secure storage facility. 😊
Ashley was professional and friendly
Great working with her