Public Storage Self-Storage Units at 1047 N Johnson Ave, El Cajon, CA

crystal miguel great

Managers Miguel and Crystal were very helpful good customer service property looks very secure and clean.

I had a great experience with Crystal customer service was great entering and exiting my storage. Crystal made me feel at ease and brightened my day the fact I had to move in 1 day. Thanks Crystal for your Awesome service you Rock Girlie🩷

I want to recognize Crystal for helping me today with the unit I rented. She is very professional and very helpful. I appreciated how she understood my situation and I’m glad I was able to find a unit that will work for me. Great Job Crystal!!! Thank you!!!

Crystal was very kind and helpful helped set up app

TWO price hikes in 2024 so far. The facility and staff are fine, just prepare to pay 25% more than your advertised rate.

I couldn't have asked for more. My entire experience was great from start to finish. Professional, knowledgeable, easy, and a great 1st month deal. Used for what I needed it for with no hassle at all. If I ever need again in the future, PUBLIC STORAGE will be my one and only choice. Highly recommend. Thanx so much!

Crystal was so helpful. The online system sent us fare away from where we needed to unload. We move tomorrow and she stayed to help us and got us moved in the system. 100% would send anyone here.

Excellent prices and customer service clean place Miguel manager made process smooth and easy.

Crystal was nice and helpful made the process easy

Crystal and Miguel awesome service

If I could give this place negative I would. The staff were rude and not very helpful. I lost my storage because I was homeless with 2 small young children I had to choose between paying for a shelter or belongings. I was notified that my storage was being sold (I couldn't do anything about it) I wasnt working yet. I didn't know the policy on if or when I could retrieve any of my kids baby pictures or personal belongings that was only sentimental to myself. I called MULTIPLE times and left Voicemails BEFORE the date of the sale. I went in and asked them if I could retrieve anything and they told me it was already sold off and they blamed me for leaving personal items in the unit. I wasn't planning on letting my stuff get sold off in auction. Also a guy FINALLY called me back 2-3 weeks AFTER everything was sold. I just want EVERYONE to know what I didn't. You should be notified to grab items that cannot be replaced BEFORE the sale and if I am the only one who doesn't know this then I definitely learned the hard way. 💔

The space came in so handy. Great deal. Always clean, professional service from Miguel. I will be back in the future if needed.

I needed a big space to move furniture, a motorcycle, and many boxes to make way for a home remodel. I had the good luck to deal with Crystal at Public Storage in El Cajon, who called me back and met with me on a holiday weekend and went out of her way to help me. Knowing what I needed better than I did, she set me up in exactly the right-sized space, at a lower price than the competition was offering. She was patient and professional and she continues to be so. Five stars. She’s my first call from now on. ps - while I was getting signed up, a guy came in to the office to complain that his keycode wouldn’t work. Crystal politely but firmly informed him that he was no longer welcome after he violated his rental contract by “loitering”, meaning he and his random friends were hanging out and partying after hours. I got the impression that he’d been warned at least once already. She then gave him ample time that day to clear out his rental unit. I appreciate good security in all its forms, including at the place where I’m keeping things that are important to me and that can’t be replaced. Kudos to Crystal for that, as well.

Crystal was very helpful and made sure I got the right size space

Crystal is awesome she is very professional and knowledgeable keep her she is an asset, she helped me with a tour and the online process.

Crystal is awesome! She was VERY patient with me as she helped me set up the app on my phone.

El servicio es excellent Miguel

I want to love this place! Staff are super friendly and helpful. The facilities are quiet and clean! Access is super easy through the app! However please be aware that they raise their prices every 6-9 months. I saw my first price hike at 6 months where they raised the rent by a whopping 35%. They raised the rent again 9 months later by 21%. And 9 months after that, by 24%. The rate has just about doubled since I arrived in 2022. I love the facilities here, but I am not satisfied with the constant increases in price.

Miguel y crystal buen servicio

They raised my rent $100 after 3 months!

Great service fast efficient. She really Did a great job to get me out of there Did a great job get me onto my next appointment

Manager Miguel provided great help

Miguel me ayuda muy bien

Crystal is extremely sweet! Great service and knowledge!

Nice spot Miguel great

Thanks public storage and Miguel for good customer service and help with my unit.

Hello there, I wanted to share my positive experience with Public Storage. I recently had the pleasure of speaking with Crystal, an employee there, and I was very impressed with her professionalism and helpfulness. She went above and beyond to assist me with my storage needs and made the entire process smooth and stress-free. I highly recommend Public Storage and especially commend Crystal for her exceptional customer service.

Crystal was very helpful today with helping me find my unit and demonstrating the lock mechanism. Very friendly and courteous. She is an asset to your business!

I was searching for a large storage unit to store household goods. I didn't have an appointment and just showed up requesting information on a specific advertised unit. Crystal was extremely personable as well as knowledgeable. She also took the time to show me the unit. I hadn't planned on renting the unit that day, however due to Crystal's excellent demeanor I did. Thank you Crystal!

Great service and prices miguel manager helped me set it up

Gracias miguel por buen servicio

Crystal is an amazing person. She was very helpful. All storage is on the ground, no need to climb stairs or use elevators. You drive up to your unit and you store your things. The only thing I could wish for is that units were more wider and/or deeper instead of taller to really maximize on storage space, at least on the areas that you can physically reach.

I love crystal! She helped us with the hardest transition of our life. We appreciate all the guidance.

Crystal and Miguel are fantastic

Crystal was great thank you so much. Appreciate it⭐️⭐️⭐️⭐️⭐️

Great customer service miguel

Rates increase dramatically for no reason $330 ,a month for a 10 by 10 unit had to find a different place

Thank you so much

Jill and Crystal were fantastic help to me !

Very nice staff would recommend this facility.

Crystal and Miguel very helpful

Crystal was very helpful and made getting all signed up very easy.

Crystal did an excellent job in getting me a storage

So convenient

Crystal is one amazing human being love her . Great person she deserves a pat in the back ❤️

Miguel crystal great customer service good prices clean property

Each time I was in Does the Silletti Crystal and or Miguel have always been super good to me and kind. An honor 🙏 to have such AWESOME folks working with you 💥

Easy to get to location. Single story which is a plus! Crystal and Miguel were great in getting me completely set up. Easy....No Hassle experience!

Gracias Miguel

Crystal was wonderful

Crystal is fantastic!!

Easy , simple and Great customer service!! Thank you Crystal for All your help!!!

Crystal was amazing. So helpful and friendly. Moving isnt easy and she made everything a breeze. Mike E

Crystal was nice and helpful.

Thanks for the help Miguel appreciate how easy it is

Crystal was amazing! She knows the true meaning of customer service. She helped me get another storage because I wasn’t pleased with the first one (I’m picky). Thank u so much for your help! -Janet 😁

Crystal and miguel are amazing!!

Crystal and Miguel were helpful

I would give zero stars if I could. I reserved a unit online, on a weekend I went during office hours to check the unit and move some things into it case there were any issues there would be someone in office to discuss them with like the lock didn’t work etc. When I opened my unit, bugs came out everywhere, apparently crickets. They were falling from the door, there was at least 30 or more of them crawling inside the unit. The unit was dirty with something sticky on the ground. I call the office to see if someone can meet me there, I was willing to take another unit at this location but I was not going to move my things into the cricket infested one. No one answered. I went to the office, no one was there, I checked office hours and it said they were open someone should have been there until 5pm and this incident occurred around 3:30 pm. I was unable to find any number to get ahold of someone, I finally got in touch with corporate and they said in 72 hours someone would contact me. I had loaded my truck which took hours, and had no where to place my items. I ended up going with another storage unit that had someone in office. On Monday I get a call from the office stating they had left early due to a family emergency. I totally understand and have sympathy, but no signs indicating this no nothing. I was issued a refund from corporate except for the admin fee which is non refundable which is ironic because no one was even there in office when I needed them. Here’s a picture of one, but I have a video of all of them. I would recommend finding a different place to store your items.

Crystal was amazing and helpful!!

Crystal helped me and she was extremely friendly, very professional and made my transition stress free!! Thank you!!

Great customer service and very friendly. Answered all of my questions and made the process easy

Crystal was nice and helpful

Crystal is an amazing employee who utilizes all her resources to assist her customers for the best! I had a fabulous expense with her!

Very helpfull and super nice

Crystal & Miguel made our move easy. Super facility and drive up capability. Loyal customers.

Crystal was very helpful

Crystal was really helpful

Crystal was a huge help! We had problems with the online setup, and so we just went to the location. And even though we didn't have an appointment, she was still happy to help us. Thank you so much!

Miguel a total storage expert first time renting I was completely lost very good price

Buen servicio y precios lugar seguro miguel gracias

Good service good price Miguel manager great

Miguel Crystal did me solid with great price for storage very friendly clean place.

Crystal was very helpful

Rental was fast and easy, Crystal was great explaining the online application

Miguel and crystal awesome service

Miguel good service

Crystal was awesome

Not cheap at all!!! And they raise rent 2x a year... I started at$211.oo for a 10x10... 1 1/2 years later.... $396.oo!!!! I hope that you can find cheaper... I did!!!!

Very good deals place clean Miguel made it easy

Miguel exelente servicio

Very clean and secure storage place.

Worst staff Manager and experience with this particular facility. They taught situations and then lie to customers as they did us. Also caters to the homeless people that camps out around the facility. They can usually be found in the restroom in the morning sleep or leaving out when the facility has just opened. Very disappointing and discussed. I can provide more indept detail of our experience. But the good outcome is that crystal made the situation better but the GM needs to be investigated.

Miguel and crystal are excellent customer service

Crystal really makes everything very easy for everyone when she is around. Shes right up there with Jenny from the lemon grove location. Very strict and by the book, taking into consideration liability issues for the owner while on duty, she wouldn’t break the rules for me and ride the electric scooter lol she said “no way it would be a liability risk to the owner!” Funny, but earned my respect. There’s nothing wrong with following the rules and working hard! Good job Crystal thank you for always being awesome!

Crystal was very polite & provided excellent service

Natasha had a great customer service ahe was very helpful. Thank you so much 💓

Miguel great

Crystal was very helpful. Everything was great, great service I have ever had

Crystal was helpful she helped us with the rental and helped us find the right size space

Crystal was nice and she helped me figured it out

Crystal was very helpful throughout the whole process and made it easy for me and simple

Crystal was very helpful and very professional

Todo muy bien Miguel la ayuda perfecta

Crystal was nice and very friendly

Crystal was very helpful appreciated her help

Good deals Miguel helped me good customer service

Crystal was Nice and helpful

I went in today to see about getting a unit and was helped by Crystal who was amazing! She was fast and thorough and helped me get exactly what I wanted for the best price.

Crystal is a very respectful and an amazing employee. I came in pretty stressed about moving my personal items into a storage for a first time. Crystal talked me through it and explained how the process work. And brought me to see the storage that is available. Once i agreed to it. She made sure that i understood how it will be done from coming in to leaving the facility. Haven’t seen a better customer service than crystal in a really long time.

All was nice and easy. Thank you

Dawn was very friendly, helpful and efficient!!

Dawn thanks alot for u hard work and help

Thank you Miguel for all your help

Miguel was super helpful and look forward to seeing him every time we come!!

Crystal was great

Crystal helped us very much we didn’t like the unit that we got over the phone so she switched us out to a drive up one thank you very much she needs a raise!

Reserved a unit, got there and immediately saw cigarette butts inside building and rat droppings everywhere… Not for over $100 a month, I don’t think so!!! It’s not climate controlled obviously. This place needs a reality check, worth more like $20 bucks if that! Terrible! The gate is right off the main road, anyone could just walk onto the property. Looks like a homeless camp in there…

Convenient, affordable and very friendly staff! Highly recommend :)

Chrystal and Miguel were awesome

Great helpful staff showed us the way around > an very polite cute cashier lol 💋

I had the pleasure of working with Crystal at Public Storage, and I must say, her assistance made a world of difference! Crystal's expertise and dedication were truly remarkable. She not only helped me find the perfect storage solution for my needs but also went above and beyond to ensure that I saved a significant amount of money in the process. Her friendly demeanor and willingness to answer all my questions made the entire experience smooth and stress-free. Crystal's outstanding customer service and commitment to helping customers like me are truly commendable. I'm grateful for her assistance and would highly recommend her and Public Storage to anyone in need of reliable storage solutions.

These guys are on it!!! Ask for Crystal she's ON it! Was Soo stressed and she sorted me out beyond my expectations

Chrystal is absolutely the most friendly and amazing employee there! So willing to help with nothing but a smile! Love this place!

Great service good prices the app is so convenient to use like a remote to open the gate Miguel always helps me with my account.

Very harf to love homes very stress but Miguel Made the process very easy headache free

I've had the pleasure of working with Crystal to downsize my storage unit there. She was beyond helpful, respectful, courteous and most importantly, sympathetic of my life situation. Finding the right solution for my storage needs, and understanding the dimensions that work without overpaying. She made the process very seamless and easy. I highly recommend working with Crystal at this facility for any of your storage needs.

El cajon isn't known for customer service any business you go to but I can guarantee you here at public storage Miguel will provide it excellent storage always very clean

Great good spot thank you Miguel for great service

I want to compliment Crystal. Very helpful and helped me with the APP which I am not that familiar with these things. She helped me in renting a storage at a very good rate.

Crystal was nice and helpful

Crystal was very helpful, kind, and she made the process smooth and easy. I highly appreciate her dedication and her perfect customer service!!! Thank you Crystal!!

Best Staff

Crystal is very nice and made the process easy awesome customer service

Crystal and Miguel made it so easy and painless to rent a storage I've never rented one before good prices clean property lots of security.

Very friendly people very clean place

Miguel was quick and helpful, and I highly recommend using these facilities, clean, friendly, and communicative🤘

Miguel was super nice and helpful. Crystal helped set up the app both were very nice and helpful

$1 for the 1st month can't beat that thanks Miguel

Miguel and crystal are great ask for them good deals

Miguel was very helpful in setting up the app

Crystal was awesome! Polite, and efficient

From the moment I walked in, I was greeted by Cristal, shown a unit, and help with the on line reservation, no pressure attitude, customer service at its finest.

Fast, easy, and affordable service. Great customer service from Krystal.

This is why I love these guys so smooth on the check in and default prices. Check them out! Shout out to Crystal!

Gracias miguel por tu ayuda con mi storage

I just rented a space from Crystal, she was so helpful and help me get the right space. I appreciate the 5 stars services I got from Crystal. I will always recommend her.

Very wonderful customer service skills! Great experience!

The employee named dawn was a great help, and was very kind!

Love the help nice lady's great people!!

I had a great experience with Crystal at Public Storage. She was very friendly, helpful and professional. She showed me different options for storage units and explained the features and benefits of each one. She also answered all my questions and made the process easy and hassle-free. I would highly recommend Crystal and Public Storage to anyone looking for a reliable and affordable storage solution. Thank you, Crystal! ⭐⭐⭐⭐⭐

Crystal was helpful

Crystal and Miguel are awesome. One of the main reasons I rented here

Got a great deal on a good unit Miguel made it so easy and quick love that you can open gate with your phone

Crystal was very polite and thorough. We appreciate all her help 👍

Good service. It was fast and convenient!

Crystal and Miguel were very helpful

Precios buenos Miguel gracias

Someone from this location called me several times about another person's storage unit and that I was listed as a contact on the account. I told them that they had the wrong number because I didn't know the person they were asking for. They persisted in calling me over the next couple weeks and when I asked them to stop calling me, they would just say that my number was on the account. One time they called me several times in a row and hanging up. I haven't been able to talk to anyone who could exercise common sense and and stop calling me about because someone gave them the wrong number.

I was actually only here due to helping a friend move his items out of storage. I rated this a three star due to the reason he had to move. While the company does have cameras, and gates with a single entrance that you need a passcode for. The walls of the storage became the problem. My friend had his storage unit broken into, due to the leaser of the unit next to his, taking down the walls from the inside to get into his rented unit and steal his high value items.

crystal was nice and very helpful

Crystal did the entire sign in 5 stars

Crystal was extremely helpful. Great customer service.

Miguel me ayudó a rentar el espacio bien fácil

Great deals Miguel helped me really good service

Crystal and Miguel are very friendly and they are best very professional

This storage place has been extremely helpful and professional in the entire process. I completely;y love the staff Krystal and Miguel have been absolutely wonderful. I have had to rent multiple units and they've been so great to deal with. I recommend for sure!!!!!

Grasias por pa ayuda miguel buen lugar bien limpio

Miguel crystal great service

Grasias miguel por tu ayuda esta muy limpio lugar y seguro.

Excellent service!

Great deal $1 for the first month thanks for your help Miguel

My husband and I have had a space here for about 8 yrs now zero issues staff always friendly and helpful Miguel manager gives us great customer service

DO NOT STORE ANYTHING YOU CARE ABOUT HERE!! Zero stars! This place is a literal nightmare. I am still suffering mentally, physically and financially from storing my belongings here while in the process of moving. Within 2 weeks my unit was ransacked and several thousands of dollars worth of irreplaceable items were stolen. Their so-called insurance is a complete scam and the company does not return any calls or emails. They have no real security system in place and I as I was moving out, I witnessed people holding the exit gates open so others could access the lot without punching in their codes. Clearly the codes were only meant for honest people. There are large gaps in their surrounding fence that would allow someone to get through easily. Very strangely, ours was the only unit in our row to be burglarized and the thieves clearly focused on a certain brand. After finding other reviews of similarly stolen items, I wonder if it is an inside job... The police officer who took my report did not disagree with me and told me that this place gets "broken into" frequently. BEWARE!

Demi and Crystal were very friendly and helpful. They made the move-in experience super easy!

My representative was crystal she was very helpful and great customer service

Service was awesome. Crystal was very nice and very helpful.

Crystal (Krystal?) was an absolute delight. She saved us literally hundreds of dollars by recommending us a better locksmith when I forgot my key to my moto. Facility is clean, easy to access. Something to be warry of is that Public Storage raised my rates about 6 months into the stay, and informed me they can do so at their discretion, but I wasn't in a position to move things at that time so had to stomach the cost. Overall, would use them again but be mindful of the increased cost ($40 more a month) after several months.

No complaints with this spicific location, easy in and easy out and local staff is plenty helpful. Whoever works customer service for public storage as a company however is extremley rude, called multiple times with questions regarding hours of operation and entry procedures and was hung up on TWICE and told not to ask stupid questions that are already listed on the website. Very frustrating, will be using a 24 hour location once my term is up here

Crystal was nice and helpful

Crystal is great, excellent service!

This place is awesome the people are great and Natasha at the front desk has always had my best interest first hand. She knows the answers to all my questions and she always seems to have time to check in with me and ask if all is okay. I give this place and their staff 5 stars.

Natasha was really nice. She had great customer service and is a super nice lady.

Natasha was very helpful , keep her around

Sarah is the best!!

Natasha was awesome, answered all my questions!!!

I want to thank PS for the awesome customer service, Natasha took good care of me and explained everything with details. Great and friendly person with lots of patience. TY again.

Great prices the property manager Miguel made renting so easy and painless.

Absolutely wonderful Crystal was great easy to work with very nice

Miguel..Wendy..Anna are friendly helpful. Came back today and rented again. Crystal was very helpful

IT'S NOT A GOOD PLACE THEY GIVE YOU THE FIRST MONTH CHEAP BUT THE NEXT MONTH IT'S POW TO THE MOON

Crystal was very helpful

Crystal the best

Miguel awesome

Crystal has good customer service very friendly

Crystal was great!

Crystal was excellent

Crystal is an amazing employee. Very friendly very helpful.

crystal provided excellent service. very helpful we left very happy

I rented a storage unit here in the past. A friend currently rents a unit from this company, we can visit a local storefront and she can pay her unit rental fee at a local storefront as well as online. Pros - usually well run, secure, and they usually have a variety of unit sizes available. Cons - tend to be on the expensive side as far as rental fees are concerned.

Nice clean facility! I had a storage unit awhile back and this place was nice!

Awesome, great service

Thank you so much for the great experience with this company. Crystal made it easy and fast

Used to rent in a lot of small moms and pops around El Cajon but alway got very bad customer service was hesitant to rent with a big company but Miguel manager changed my mind I’m glad I rented here great prices great customer service place alway clean.

Crystal provided good service

Krystal was great!

Miguel and david great customer service very clean place.

So easy to rent a space miguel walked me through the whole process quick painless good prices the app is awesome

I used this site for several years. No only did the fees increase tremendously over time, they also made it difficult and expensive to pay them online or by phone. A total rip off.

Great customer service, I appreciate it

Ok

Crystal you was helpful

Thank you for an easy sign up and one month free special ! It’s easy to track the monthly payment and rental details on line with the website, and/or using the Public Storage app. Thank you to David and his team offering seamless check in, and stellar customer service.

Crystal was helping me and she was simply amazing. Her level of customer service and care for me was above and beyond. I would hire more people like Crystal in a heartbeat. I highly suggest checking this place out. 10/10 would recommend

Very helpful and nice staff. Clean facility.

Wow how amazing! We have had many storage units before and this is by far our best experience. Crystal was helping us and she was simply amazing. Her level of customer service and care for us is above and beyond. I highly suggest checking this place out. 10/10 would recommend

So far so good. Very nice outdoor facility, with lots of drive-up access. Stephanie, helped us out today and she was absolutely awesome! :)

Crystal is very nice and helpful

Tina Help With My Move In She Has Great Service Thank You. Came back and was helped by Anthony and Crystal setting up the app very helpful

Crystal and Anthony they really help me

Kristal was amazing and she was fast and friendly go to Kristal

Grasias Miguel por la ayuda buen servicio

Crystal was helpful and made the process easy.

Miguel excellent customer service

Chrystal and Migual where very nice great customer service.

Tina is amazing. Great service and storage location.

Tina is so helpful, patient & awesome!

Crystal at North Johnson is awesome!!! She went above and beyond to help me!!

Miguel and crystal awesome

Thank you for your help Miguel

Tina was very professional

Extremely helpful staff! Crystal was amazing and took the time to answer all my questions. I felt comfortable leaving my belongings here and would recommend to others. The app they provide is also very useful!

Had some issues recently with my Gate Entry Code & Crystal was able to resolve the issue w/some co-workers quickly. This is a great facility-clean, easily accessible and it has an extremely helpful staff. Highly recommend!

Miguel made it so easy to rent a space online he walked me through the whole process so helpful easy fast very convenient. Crystal was very sweet and helpful tremdous asset to the company

Cristal and Miguel are very nice and helpfull great customer service

Crystal

Here working a big man, and he is very rad and disrespictfull, he doesn't Listen and not explain nothing. He charg me many times for nothing when I to ask him, he try to fighting. Sham on you with this kind of costumer service. The woman working here, she was very nice and helpfull.

It was great, Super easy!

Crystal gave the most Excellent Customer Service EVER! Thank you!

Crystal Is an assett to your company I just want to say she was patient with me and helped me with the app. Don't get rid of her

I had a wonderful experience trying to find the right storage Krystal was a great help.

Crystal was absolutely amazing!!! I can with my babies and she helped me out so much! Brilliant service!!

Crystal was an amazing help, very informative and wonderful costumer service. Loved it !

Crystal does a great job keeping things clean, a friendly smile and help whenever needed.

Mrs.tina was great today .thank you

Great fun! Tina was so helpful and had great energy. She helped us determine our needs and informed us of the best option for now and our anticipated future needs. She is amazing!!!

Crystal was fantastic 6 stars out of 5

Miguel helped me so much I have 2 spaces with public storage probably will get more

I'm giving you five stars could you did a great job keeping my money. When I told you before that month came to be I was not going to be using it and even if I didn't reach that day which I know I did you knew before the first I wasn't going to take over that unit but you said the the lock was in the door but it wasn't in the door before the first I took it out you said I paid for it and you give it back.

Crystal and Miguel have good service and helped with the app

Awesome Public Storage with Tina!!!! She is THE BEST! HELPED US IN SUCH A MEANINGFUL WAY!!!

Miguel and Tina are awesome great prices very clean.

Great location Crystal and Miguel were awesome to work with!

Great experience easy to rent Miguel made the process very smooth great price.

Great place

Crystal was very helpful. Thanks

Tina was the best. Made me laugh and took care of my needs!!!

Very easy to rent spaces right from your phone go straight to your space thank you Miguel for your help.

Miguel and crystal provide wonderful customer service great prices very secured nice new cameras.

Crystal was very personable and helpful!

great customer service miguel

I called and was in my unit the same day! Great system and easy access!

Crystal helped me check out a storage unit today. She has amazing customer service skills and is very friendly 😊.

Tina Has Excellent Customer Service She Guide Me on a Unit and App Thanks Again First Time Customer..

Thank you Miguel for help great property

See eve was great

Miguel great customer service

Crystal and Migul were very friendly and helpful. Great customer service

I was just looking for a geocach.

Hey I rented a storage space today and crystal was very professional and everything was very smooth

Superv customer service Miguel makes the process very easy friendly service good prices.

Great customer service miguel thanks for all your help

Crystal was very helpful. Gave me all my options and showed multiple storage units to hold my furniture. Excellent customer service.

Fantastic experience! I shopped around maybe 20 different companies and this facility had great prices. We went in person to check it out and the facilities were extremely clean, lanes really wide and the units were in excellent condition. Crystal helped me out and she did a great job. We purchased the unit in minutes. Only month to month leases! Highly recommend!!

Today I reopened a unit, the first time was last year when my mom passed away from covid, having to clear her home and store some things I went to public storage el cajon, and I was greeted and help by Tina, she is such a nice person and made me feel so comfortable about moving in, she was very efficient and professional, and today I reopened a new unit, having no doubts about returning. And today Tina helped me again, she really is a genuine kind person willing to help you with your move. Thank you Tina!

Crystal and Miguel keep the property nice and clean. They are both very helpful definitely would recommend Public storage . Very nice and helpful staff

Tina did an amazing job with my rental and app sign up thanks

Tina has great service thanks

Crystal and Miguel are both friendly and provide great service. Good location.

Crystal was very helpful and helped with my Autopay. Very good good customer service. Like the location and staff

Rentes for about a year never had one single issue properly is very secure and always clean the staff are very helpful miguel and crystal thank you for your all your help.

Very clean and secure location Miguel and Crystal are very helpful love this facility

Miguel and crystal awesome service

Crystal gave good service

Crystal and Miguel gave good customer service

Crystal and Miguel provided great customer service and are always helpful

Tina was very helpful Great to work with. Thank you Tina, marty

Crystal and Tina provided great service

Crystal and Miguel provided great service and showed me how to use the app

Less than 1 star for this place. I was one of several people whose unit was broken into December 2021. I asked Miguel if any other units were broken into and he told me no. I find out from El Cajon PD that at the time of my call, there were at least 7 in the past 30 days. Then I see on Yelp and here there are more people who have had their units broken into. Sounds like an inside job to me. El Cajon PD says they have been warned about their poor security and still have not done anything to fix it. The word negligent and law suit comes to mind after hearing this. Save your money and time renting here.

Thank you Miguel and Crystal for all there help with setting up and renting our storage. Great customer service skills help answer all my questions.

Crystal and Miguel were nice helpful and knowledgeable helped me set up app and answered all questions. Premium customer service skills

10 break-ins in December 2021. I was one of the victims. Stole over $11k worth of belongings and equipment. The lock was never broken, so it had to be an employee with a Bezel master key. The "insurance" is a joke. El Cajon Police is looking into this facility. DO NOT RENT HERE!!!

Tina was extremely wonderful and very helpful

Clean secure great customer service Miguel

9 break-ins in December alone. Are not enough cameras to cover the establishment, and the few that are there often are not working. This is not a secure place to put anything of value, and the management doesn't seem to care. The springs on the garage doors need adjusting. It's too hard to lift the doors. Also they need new ropes on some of the doors. many are rotted off.