After changing units, the app stopped working to open the gate. Nobody can help me. Reinstalling the app does nothing.
My manager, Marcus was really helpful setting me up with a new and cheaper/smaller unit. He was very friendly and an asset to the company.
Marcus was really helpful and guided me through everything!
Marcus, the manager is a pleasure to do business with. He follows through, is thorough and thoughtful. I've had a very good experience
Marcus is very helpful and very polite. Happy to work with him.
Dawn was awesome, she helped me with everything I needed at the storage unit, I recommend everyone to get a unit here
Dawn rocks. Great service and security. Awesome
Thanks for the great service Dawn!! Your awesome!! Definitely will recommend this location to all my friends and families.
After such a long move, finding this place was a life saver. Not only was the place clean and easy to get to, Dawn was absolutely fantastic in explaining the policies and showing us different units. She was such a pleasure to work with and would highly recommend this place for all of your storage needs.
The property manager Dawn, great customer service and always happy to help me with my concerns with storage. The property is always clean and safe and will highly recommend to all my friends and family. Thanks Dawn you rock!!!!
Great service from Miss Dawn.
Dawn was very helpful, friendly and great sense of humor. Very appreciative.
Thanks dawn for you awesome service!
Thanks dawn for helping us with storage your awesome!!
Thank s dawn for the great service you rock
I am moving from out of town and Dawn was such a great help with this process. It has been very appreciated. I look forward to future business with public storage and hope the level of customer service I received today continues
DawnThank you for helping me with storage
I just cleaned out my 10x10 and did a walk through with Dawn to show nothing was wrong with my unit. After we walked out she said she needs to go back and inspect it again for some reason. I'll readjust my review after I get my final bill.
Thank you Dawn so much for helping me with storage’ she is super friendly and helpful. Great service
Dawn is exceptionally awesome! Her customer service delivery skills is superb! Thank you for your help with storage!
Dawn is very friendly and she goes above and beyond to help with all my needs with storage. I will definitely be recommending this location to everyone. Safe and secure and very clean. Thanks Dawn you are so amazing and you rock!! :-)
Public storage at Calle Del Rey Oaks is a really clean and very organized facility and I’m very happy that my belongings are at a very secured & clean place. Dawn the manager is so friendly and professional and made me feel very welcomed. The whole process of renting has been absolutely wonderful and I recommend everyone to come here! I own two businesses and I know what it takes to have the best customer service and Dawn hands down does just that!
Today I chose Public Storage because they offered a savings for first time customers. Then I met Dawn and she made the rental experience so much more pleasant. Dawn helped me pick the unit this is best for my storage and financial needs. Thank you Dawn for making this a fun afternoon!
Dawn was amazing! Great service, highly recommend!
Great service with Dawn. Awesome thank you very much!!
DAWN gave us outstanding customer service!
Thank you, Dawn, for all of your friendliness and professionalism.
Thanks Dawn! You helped me in my crisis!!! I appreciate it!
Dawn is DYNAMITE! Very knowledgeable, competent and highly professional. A credit to your company.
Dawn was excellent and awesome customer service!
The property manager Dawn she provided great customer service and was friendly and helped with ally needs with storage and very greatful for her. Thank you very much!
Too many rent increases but they did waive a late fee for me that was caused by their own bs. (They claimed you could pay 24/7 at the kiosk, but if the kiosk is behind a locked door, you can't really use it at all, can you?)
Dawn is patient, thorough, and has terrific communication skills!
Great move in service from Dawn
Dawn is an awesome property manager. The place is quiet and clean. Feels very secure.
Dawn , the property manager is extremely friendly and helpful. If you have questions, she's the one to go to. Thanks for making our experience at Public Storage a great one.
Dawn was fantastic! She was very helpful throughout the entire process!
Dawn is awesome and great service and will send everyone here
Dawn was extremely helpful and friendly.
I had a great experience getting set up with Dawn. Professional and helpful. Many thanks!!!
You rock Dawn thanks for your awesome customer service and will recomend this location to all my family
Thank you very much Dawn for your help for of our needs. Highly recommend to come to this location very clean and feel safe and secure.
Dawn was very helpful with all my storage needs and I would highly recommend coming here. Very clean and secure. She very friendly and kindly. Than you very much for helping me out
Manager was very helpful and proficient in making sure my online reservation worked for me. I did reserve online a small unit, and she took the extra steps to ensure I was satisfied and could upgrade the size on site with ease. She knew the site well enough to make recommendations based on customer experience which 100% made me feel confident in what I was getting. I felt confident in the safety of my items being stored based on the security measures and presence of staff.
Dawn was super helpful with all the questions that I needed answered! She went above and beyond to help me with what I needed
Easy to use service. Dawn signed us up so easily and quickly. The spaces are decently sized so they have great options.
Dawn was very helpful and thorough throughout the whole process!
Dawn went over and above to help me get registered, signed in for the unit. She took me to my unit showed me how to work the door and the locks exceptional service.
Had a great experience renting my storage unit her Dawn was great and very helpful. Highly recommend
Dawn was very helpful !! Love her
Dawn is AWESOME! Great customer service! Moving day is made easier with DAWN!! Thanks Dawn..
Highly recommend Good people, great service,good rates
She was very helpful and kind.
Dawn was excellent helping me out with the entire moving in process. She did a great job.
The manager Dawn is super friendly and helpful. I had a lot of questions, and she was super informative and had all of the answers I needed. She showed me a few unit options based on my needs and I was able to get access to my selected unit on the spot. Bonus points for having an app that allows you to open the access gate at the property without having to get out of your car to enter the code!
Dawn was excellent and helpful as well as very knowledgeable.
Great service from Dawn this morning! She is super helpful.
Dawn thank you for everything much appreciated
Dawn was incredible! She took me in expeditiously and attended to all my needs.She made my enrollment extremely easy. Five Stars for sure!!!
Don provided us with excellent customer service, she was very friendly informative and instructed us on the safety measures and keeping our staff safe in the storage. Done made our move in process smooth and easy and it’s greatly appreciate it. We always love getting great customer service.
Perfect Dawn was amazing and very helpful and I formative I wish I had employees just like her she is very dedicated to her job
Dawn is the best!!! Thank you for such a friendly walkthrough and easy process moving in.
Great service from Dawn very clean and excellent service
Dawn was great, and very helpful.
Dawn was extremely friendly.
Dawn was amazingly helpful and patient!!
For my storage needs, Dawn was great—informative, incredibly sweet, and simple to work with. She gave a thorough explanation of everything, and the property was well-kept and clean. I'm grateful.
Dawn was extremely helpful explaining all of our different storage options. She gave us a tour and patiently answered all of our questions. Great service!
Dawn was working there when we arrived and was very cooperative 5/5 customer service !
Dawn, was the best, you should give her a big fat raise. It’s had to find good people who represent your company so well. Thank you, Dawn!!
Dawn is FANTASTIC!! Best service ever! I highly recommend this facility.
Very friendly and clean
Dawn gave great customer service
Dawn was very helpful on more than one occasion. Easy access with the app. Very very clean property.
Couldn’t be happier with the service and personal touch. Many thanks to Dawn for all the excellent service !!!
Dawn was Very helpful and fast! Thank you
Always have a nice experience. Clean an efficient facilities.
Dawn is also super helpful!
Dawn has such an amazing costumer service! She definitely trys her best to make things happen. My time at this storage place has come to an end, but if I need to come back, I would. Thank you all for your amazing service.
Dawn has great customer service and very friendly and helped me with all my storage needs and highly recommend this location to all friends and family's. Thanks you are awesome!!
Very professional service provided by customer service agent Dawn. She is knowledgeable, efficient and listens well. We are very happy with the assistance she provides and are very satisfied customers.
Great customer service ! No break ins ! Highly recommended. Dawn was great help thank you very much!!
Dawn is sooo amazing and knowledgeable! She was so friendly and thorough. I am so glad we decided to rent here. Dawn you rock! You made our move in fun and smooth.
Dawn is awesome and great customer service . Love this place. Thanks dawn
Property manager Dawn has great customer service very friendly and helped me with all my needs for storage. Would highly recommend this location safe and very clean.
Great experience here, Dawn really is helpful, great communication and makes you feel comfortable and welcome.
Amazing customer service. Will be recommending to others. Thank You
Easy to rent, up front with all information. Easy online rental, friendly staff.