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Address

3235 Tyler Street
Carlsbad, CA 92008

Phone

760-453-0718

760-453-0718

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units

Phone

760-453-0718

760-453-0718

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
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All new rentals subject to one-time $29 admin fee.
One-time $29 admin fee applies.
Reserve TodayMonth-to-Month Rent, No obligations
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    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 59/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • upstairs access via elevator
    Online-only price $ 59 /mo Online-Only
    In-Store Price
    $ 78
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

    All new rentals subject to one-time $29 admin fee.
    One-time $29 admin fee applies.
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    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 60/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • upstairs access via elevator
    Online-only price $ 60 /mo Online-Only
    In-Store Price
    $ 79
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

    All new rentals subject to one-time $29 admin fee.
    One-time $29 admin fee applies.
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    5'x8'
    Online only price
    $ 79/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x8'
    • upstairs access via elevator
    Online-only price $ 79 /mo Online-Only
    In-Store Price
    $ 105
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

    All new rentals subject to one-time $29 admin fee.
    One-time $29 admin fee applies.
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    5'x10'
    Online only price
    $ 83/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • upstairs access via elevator
    Online-only price $ 83 /mo Online-Only
    In-Store Price
    $ 110
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

    All new rentals subject to one-time $29 admin fee.
    One-time $29 admin fee applies.
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    5'x13'
    Online only price
    $ 94/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 5'x13'
    • upstairs access via elevator
    Online-only price $ 94 /mo Online-Only
    In-Store Price
    $ 125
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

    All new rentals subject to one-time $29 admin fee.
    One-time $29 admin fee applies.
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    5'x10'
    Online only price
    $ 98/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • inside unit
    • 1st floor
    Online-only price $ 98 /mo Online-Only
    In-Store Price
    $ 130
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

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    One-time $29 admin fee applies.
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    5'x13'
    Online only price
    $ 102/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 5'x13'
    • upstairs access via elevator
    Online-only price $ 102 /mo Online-Only
    In-Store Price
    $ 135
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

    All new rentals subject to one-time $29 admin fee.
    One-time $29 admin fee applies.
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    7.5'x10'
    Online only price
    $ 120/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 7.5'x10'
    • upstairs access via elevator
    Online-only price $ 120 /mo Online-Only
    In-Store Price
    $ 159
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

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    One-time $29 admin fee applies.
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    10'x10'
    Online only price
    $ 151/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • upstairs access via elevator
    Online-only price $ 151 /mo Online-Only
    In-Store Price
    $ 202
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

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    One-time $29 admin fee applies.
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    5'x18'
    Online only price
    $ 159/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 5'x18'
    • inside unit
    • 1st floor
    Online-only price $ 159 /mo Online-Only
    In-Store Price
    $ 212
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

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    One-time $29 admin fee applies.
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    10'x15'
    Online only price
    $ 206/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • upstairs access via elevator
    Online-only price $ 206 /mo Online-Only
    In-Store Price
    $ 275
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

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    One-time $29 admin fee applies.
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    10'x10'
    Online only price
    $ 212/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • inside unit
    • 1st floor
    Online-only price $ 212 /mo Online-Only
    In-Store Price
    $ 282
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

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    One-time $29 admin fee applies.
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    10'x15'
    Online only price
    $ 238/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • inside unit
    • 1st floor
    Online-only price $ 238 /mo Online-Only
    In-Store Price
    $ 318
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

    All new rentals subject to one-time $29 admin fee.
    One-time $29 admin fee applies.
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    10'x20'
    Online only price
    $ 239/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • upstairs access via elevator
    Online-only price $ 239 /mo Online-Only
    In-Store Price
    $ 318
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

    All new rentals subject to one-time $29 admin fee.
    One-time $29 admin fee applies.
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    10'x18'
    Online only price
    $ 264/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x18'
    • inside unit
    • 1st floor
    Online-only price $ 264 /mo Online-Only
    In-Store Price
    $ 352
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

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    One-time $29 admin fee applies.
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    10'x20'
    Online only price
    $ 332/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • inside unit
    • 1st floor
    Online-only price $ 332 /mo Online-Only
    In-Store Price
    $ 442
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

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    One-time $29 admin fee applies.
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    10'x25'
    Online only price
    $ 377/mo
    Online only price
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Large 10'x25'
    • upstairs access via elevator
    Online-only price $ 377 /mo Online-Only
    In-Store Price
    $ 502
    + one-time $29 admin fee
    2nd Month Free

    No Obligation

    All new rentals subject to one-time $29 admin fee.
    One-time $29 admin fee applies.

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Storage Near Carlsbad, CA 92008

Self storage near Carlsbad is located between Pine and Chestnut avenues just south of Carlsbad Village Drive on the west side of I-5.

Small Storage Units Near You in Carlsbad Village

Golf storage is a popular option in our affordable 5x5 storage units. Tuck away clubs after a round to keep your trunk free for other hauls. These handy storage rentals are about the size of a large closet and useful for all kinds of organizing projects.
 
Jefferson Elementary School families and neighbors looking to declutter can stow all-ages recreational gear in a 5x10 storage unit for fun at Pine Avenue Park and the beach. Behind the athletic equipment, fishing tackle, hiking gear and bulky toys, keep your holiday decorations, off-season gear, and other rarely used items.

Medium Storage Units Near You in Carlsbad Village

If you are expecting a new member of the household or renting your place out short term, a 5x15 storage unit will hold two rooms of furnishings. Bike storage fits nicely in these long storage rentals after a ride along the Coastal Rail Trail nearby.
 
Small businesses throughout Carlsbad Village running out of space can free up workspace or tidy customer-service areas with a 10x10 storage unit. If you are sharing a place at Carlsbad Coast Apartments or the Village Apartments, store duplicate furniture in one of these square storage rentals to keep your common areas as uncluttered as possible. Retiring to Laguna Estates Senior Living? Store furniture, mirrors, decor, and clothing here while you decide what to keep.

Large Storage Units Near You in Carlsbad Village

An outdoor 10x15 storage unit is ideal for stowing long kayaks, SUPs, and your collection of surfboards. The drive-up access makes loading and unloading much easier for frequent excursions. Camping gear and fishing tackle can be packed in with your oars, paddles and safety equipment. Able to accommodate four rooms full of furnishings, this large storage rental is a great option if you are building an ADU, between apartments, or doing some remodeling.
 
Homeowners around Carlsbad High School planning a renovation can store five rooms of furnishings in a 10x20 storage unit. If you are just moving to North County or are between residences, store the contents of a three-bedroom home in one of these large storage rentals while you house hunt.
 
Find self storage near Carlsbad State Beach, Carlsbad City Beach, LEGOLAND California, and serving North County beach cities from Oceanside to Del Mar. Carlsbad Village Public Storage has indoor and outdoor storage solutions to meet your residential and commercial needs.
 
When clutter piles up, use our eRental program to book a contact-free move-in.
 
Find additional storage units near 92008 at 6211 Corte Del Abeto, Carlsbad, CA 92011 and 2815 Caribou Ct, Carlsbad, CA 92010.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 427)

December 13, 2024
Google Public Storage Rick de la Torre
Customer service, A+; Layout and interior maintained, A+; Availability of carts B--; Gate control using phone, A+
November 17, 2024
Google Public Storage Allric Bonaguro
They never had carts when you needed one and their elevator was broken when we had to move out, which resulted in me having to spend and extra $500 to move on another weekend.
November 12, 2024
Google Public Storage Sarah Brinck
Would have rated higher but unfortunately they charge you for a full month of renting a space even if you move out the first week of the month. No issues otherwise.
November 11, 2024
Google Public Storage Len Davis
Andra was outstanding!! Great customer service. Thank you for being so helpful & kind
October 22, 2024
Google Public Storage mark dinkel
Andra is the best, great customer service and is always helping when needed
September 26, 2024
Google Public Storage Danielle Thurman
Our experience at this storage place was so pleasant. Andra was very knowledgeable in helping us choose the right size for me & my family to store our things. We got such a great rate & a very convenient space.
August 14, 2024
Google Public Storage Matty Ismee
Definitely watch out, they get you in with one price then raise yoir rent incrementally until your 89$ storage is costing 202$.... How is that for customer loyalty. For about a year they stopped rent raises and all was good. They are back to their old tricks again. My rent goes up abt. Every 2 mos. With auto debit it's easy to miss. I would easily miss it if these increases were not so steep. 25% in 2 months!!!! They used to have a problem with rats, and a couple tweekers living there. In the 3 years I've been there, I've seen neither.
August 9, 2024
Google Public Storage skipper
Thomas did a fantastic job helping me move in and showing the space . Thankyou
August 8, 2024
Google Public Storage Donna Strofaci
August 7, 2024
Google Public Storage Ike Fifield
Great experience, the staff is great and they are able to answer all my questions.
July 24, 2024
Google Public Storage Karen christel
Thomas and Andra were the best!!! Very helpful with the technology aspect of apps and accessibility Thank you
July 19, 2024
Google Public Storage Roxy Tavakol
Thomas was very helpful with getting my gate code.He came to the rescue !
July 15, 2024
Google Public Storage kristal ramos
Andra is amazing!! Great customer service!!!
July 12, 2024
Google Public Storage Loulou paris
Excellent customer care and well organized.Thomas was great to talk to and personable
July 12, 2024
Google Public Storage Dan
Thomas was so helpful and very professional. He was very informative and answered every question that i had with a smile! This gentleman deserves a raise or at least a metal or trophy of some sort! ๐Ÿฅ‡๐Ÿ†
July 11, 2024
Google Public Storage Jay McCoy
Upon moving in there was an issue with the light... was fix nearly immediately. Thomas was very kind and helpful. Thank you Thomas.
July 6, 2024
Google Public Storage Amy Varga
Connie was so very helpful! We had a maintenance issue and some questions and she was right there for us! She was so kind and really got us everything we needed! The facility is also super clean and easily accessible.
July 3, 2024
Google Public Storage Steven Murphy
Andra was very helpful and friendly and assisted me with all my needs !
July 2, 2024
Google Public Storage LL J
Andra is the best! She was very patient & very knowledgeable. She gave me tour around the clean facility. This location is very convenient & prices are reasonable! 10/10 recommended!!!
June 27, 2024
Google Public Storage teri cagle
Andra has been very helpful and supportive during this time as i deal with my mothers possesions and the emotional stress it has put on me!!! she has always been polite and professional as she walked me through various options available to me.I highly recommend her for raise and promotion as she is a valuable asset to Public Storage... bill donaldson.
June 26, 2024
Google Public Storage Tom Bwarie
Andra is the kindest and most helpful staff person I've ever encountered at public storage on Tyler St. she knew the answers to questions which is very rare as well.
June 13, 2024
Google Public Storage Joshua Krzanak
Andra and Connie are AMAZING!!! They were so helpful. Great staff and clean facility. They deserve a Starbucks!
June 11, 2024
Google Public Storage David Hernandez
Andra is such a great help every time I come in. Always smiling. Great customer service & clean facility.
May 29, 2024
Google Public Storage Mike Beez
I recommend this storage facility! Andra is great and made the whole process super easy.
May 21, 2024
Google Public Storage Juan Gomez
Muy buen cervisio
May 19, 2024
Google Public Storage Danielle Tadrous
Great location, clean facilities always have dolly available. Andra is awesome was super helpful with all my silly questions
May 16, 2024
Google Public Storage Jesse G
Andra was such a great help. Superior customer service.. she went above & beyond to help me & wife out with figuring out our storage needs! This location is very convenient & well kept. 10/10.
May 6, 2024
Google Public Storage Tafiaiga Faualo
I went to public storage to view a couple spaces and andra the manager was of great assistance ,great customer service, and very informative on the different spaces available.i recommend anyone who is looking to store that you check out this location that is very convenient and affordable.Thank you public storage and andra for your services.
May 6, 2024
Google Public Storage Jacob Vargas
I've had a very good experience with public storage Andra has been very helpful/respectful with communication and making sure I understand the process of having a space Not every has the ethical conduct she carries I'm glad I chose to pick this location
April 25, 2024
Google Public Storage Kapiolani Leau
Andra was very attentive in assisting me & made my experience on acquiring a storage unit fast & easy.
April 25, 2024
Google Public Storage mariko
I can't thank Ms. Andra enough! Customer Service was 5 stars and I felt like ms. Andra went all out to make sure this transition was smooth. I'm glad I chose this location for storage needs!
April 25, 2024
Google Public Storage Loretta Maliga
Andra was amazing and a big help, great customer service thank you for all your hard work.
April 25, 2024
Google Public Storage Patricia Jackson
Andra is the best! She made everything so easy & fast. Pleased with the cleanliness of the facility.
April 24, 2024
Google Public Storage Jesica Eason
Andra was very helpful & very knowledgeable!! The facility is super clean and the prices are great!!!
April 4, 2024
Google Public Storage M L.D
just transferred units from Murrieta to Carlsbad, and thanks to Andra the process was very fast & easy. Also the property is very clean and well kept. Pricing is also great!!!!
April 4, 2024
Google Public Storage nap
Andra went above and beyond today helping me sort out my storage needs and helped me get the unit and supplies that were best suited for me! I will definitely recommend this facility!
April 3, 2024
Google Public Storage Luz Angel
Andra was such a sweetheart. She really helped me out with a great rate for the next few months! Thank you 10/10
April 3, 2024
Google Public Storage Teresa Morrello
Andra is awesome, very helpful & patient. Very knowledgeable & welcoming. I recommend my daughters & family to public storage! Thank you
March 30, 2024
Google Public Storage Greg Kessner
Just got baited and switched by Public Storage. I reserved a unit 3 days ago for today's move in with a $1 promotion for the first month. I stopped looking for any other storage units and made all my plans based on the reservation. I packed all of my stuff into a 14 foot box truck and drove to the location today to find out they had rented my unit supposedly. However, I go online and they have the same unit for the same monthly amount with a half off for the first month. The associate in the store says they have no promotions at all. Public Storage Baited me with a unit and a price and then switched the deal with another unit or deal to glean more money. Watch out for Public Storage. They are happy to take adantage of you to benefit.
March 26, 2024
Google Public Storage kristal campbell
The property is nice n clean and the staff is helpful and friendly
March 22, 2024
Google Public Storage Angela Locashio (AJ)
Eric is phenomenal! Every interaction we have had with him while utilizing the facility has been pleasant and supportive. Above and beyond customer service, he's just a cool dude who also happens to do a great job!
March 19, 2024
Google Public Storage mark dinkel
Eric is an amazing worker nothing but helpful service! This guy deserves a raise! Nothing but great customer service.
March 14, 2024
Google Public Storage darrell perry
Andra was very Friendly, helpful & on time. Great customer service
March 12, 2024
Google Public Storage Steve Squillante
February 21, 2024
Google Public Storage Joanna Iris
Desiree at the storage facility provided exceptional service! Her friendly demeanor and efficient assistance made my experience smooth and enjoyable. I highly recommend her for anyone looking for a positive storage solution.
January 20, 2024
Google Public Storage Aoife Fisher
The gentleman working at the front desk was so pleasant towards me! He was knowledgeable about the questions I needed answered. And I left feeling like an appreciated client. I will always recommend public storage to my friends and family!
January 17, 2024
Google Public Storage Teresa Morrello
I just want to Thank Public Storage. Desiree smiles when i come in. She is always a pleasure to work with. She is helpful and profesional. She is the reason I sent my daughter to this location to rent her storage. She is a asset to have on the property : )
December 14, 2023
Google Public Storage William Peterson
Eric and Desiree were outstanding. They went out of their way to help me with storage options which minimized my stress level with an upcoming move. Thank you both very much.
December 13, 2023
Google Public Storage Love Bus Records The Vinyl Destination
I’ve had such a great experience setting up for this storage. Area is very clean. Desiree made it actually enjoyable and went above and beyond helping me with the technical part of setting up account. HIGHLY Recomend her customer service..
December 12, 2023
Google Public Storage Jay Towers
Anthony was professional, and helpful. Thank you
December 5, 2023
Google Public Storage Jimny Newtron
Talk about customer service? Desiree is awesome. On more than one occasion now has she has been able to help me from having a extremly difficult time to a complete cake walk. Something so complex, (due to my current situation) was somehow transformed into something of simplicity while i was trying to hurriedly store all of my things and feel confident about the security of my belongings thanks to her. A++ greater than great customer service on top of amazing solution finding skills! Thanks so much Desiree, look forward to seeing you on my next trip there!
December 1, 2023
Google Public Storage Hamilton Everett
Very convenient location but when we first moved in our unit was dirty. It was clear the unit had not been cleaned. No lighting inside the unit at all. People constantly block the road within the storage area to the point that you can not even drive out. They have increased our monthly price twice to date, totaling a 30% increase with absolutely no heads up. If it wasn’t more of a hassle to move everything out of this unit to somewhere else I would have by now.
November 17, 2023
Google Public Storage chofa to
El lugar esta bueno, pero el servicio al cliente de una de las chicas que atiende ahi, de nombre Desiree es desastroso, falta de respeto total, discrimina, esta todo el tiempo con el teléfono, te deja esperando, una mal educada.
November 14, 2023
Google Public Storage Leonardo Di Massa
Ho scelto questo storage per 1 mese,all'inizio ero molto arrabbiato perché i carrelli per caricare e scaricare non erano disponibili fuori dall'orario d'ufficio,dopo le mie lamentele hanno iniziato a lasciarli nei varchi di accesso ascensore. mi sembrava giusto lamentarmi in altri pubblic storage erano sempre disponibili a qualsiasi ora ringrazio chi si è fatto carico della mia richiesta e soddisfarla.
November 6, 2023
Google Public Storage Danielle Ferris
I recently had the pleasure of working with Andra at Public Storage on Tyler Street in Carlsbad, and I cannot praise her enough for the outstanding service she provided. From the moment I entered the facility, Andra greeted me with a warm smile and genuine enthusiasm. Andra's exceptional customer service skills made my experience at Public Storage truly remarkable. She went above and beyond to ensure I was well-informed about the available storage options that would best suit my needs. Andra patiently answered all my questions, providing detailed explanations and expert advice. Throughout our interaction, Andra's cheery and positive attitude made a lasting impression. She maintained a consistently high level of professionalism while also being genuinely friendly and approachable. Her enthusiasm for her role was evident, as she effortlessly created a comfortable environment for customers like myself. Andra's attention to detail was remarkable. She carefully guided me through the rental process, ensuring that I understood all the terms and conditions. She took the time to explain the security features of the facility, giving me peace of mind knowing that my belongings would be safe and secure. What truly sets Andra apart is her dedication to providing top-notch customer service. She actively listened to my concerns and tailored her recommendations to fit my unique requirements. Her extensive knowledge of the various storage units available gave me confidence in making the right choice. Even after I had secured a storage unit, Andra continued to provide exceptional support. She gave me a walkthrough of the facility, highlighting key features and demonstrating how to navigate the complex. Her commitment to ensuring I felt comfortable and informed about using the storage unit was truly commendable. Overall, my experience with Andra at Public Storage on Tyler Street was impeccable. Her helpfulness, cheery disposition, and pleasant demeanor made every step of the process enjoyable. Andra is a true asset to the team, and her dedication to exceptional customer service sets her apart. I highly recommend Andra and Public Storage on Tyler Street in Carlsbad to anyone in need of storage solutions. With her expertise and genuine care for her customers, any storage-related needs you may have will be met with the highest level of service and professionalism. Thank you, Andra, for making my storage journey an absolute pleasure!
October 27, 2023
Google Public Storage Maria Geisner
OMG talk about quick & efficient. Desiree is your go to woman . I was in a hurry stressed out just didn’t want to be there & soon as I walked my whole attitude changed Thanks to Desiree. She handed me like a professional. She was fast efficient I walked out with a storage unit that was cheap & easy & very clean. All I’m saying is PUBLIC STORAGE & DESIREE IS WHO YOU NEED TO SEE IF YOU WANT GOOD SERVICES, CLEAN STORAGES, & a smile that makes being there worth it. Thank You
October 19, 2023
Google Public Storage Danyel Brooks
My storage unit was BROKEN INTO since the top is just chicken wire! They increase prices constantly!! My boxes are covered with ant/rat POISON that they dumped into my unit!!! They NEVER have any carts and no one else is here so where are they?
October 14, 2023
Google Public Storage Bradley Levin
This review is to discuss the remarkable transaction i had experienced with Public Storage in Carlsbad on Tyler St. I need to start by discussing the manager who completed my agreement, Désirée. Her professionalism, courage, commitment & loyalty to her craft made the experience not only flawless but also prompt. Désirée helped in every aspect w/ even having to inquire. This alone made Public Storage the best experience i’ve had in a almost any business vertical. Thanks Désirée. Let me know when you’re ready to move onto something more lucrative. Bradley Levin Chief Operations Officer
October 11, 2023
Google Public Storage Fernando G
Our storage fee was raised to $207/month for a 5x15 around 6 months ago. The same size unit is listed for $120/month online. Are we just being charged more for being loyal customers? Whenever we go to the storage unit (and I mean ALWAYS) there is no one in the office, it is locked and closed during the day every time we have gone there. There are no carts, you have to get them from the office. We call the number and they say we have to make an appointment. Literally to be able to use a cart, you have to call ahead and make an appointment. Additionally, the elevator is frequently broken. No carts, and take the stairs. The last time we were there an older woman had brought her own dolly because she said she could never find anyone to get her a cart. This is an accessibility nightmare! I understand this is a public storage place not known for customer service but even just a small amount of clear communication from the employee we made an appt with would have avoided a terrible experience we just had here. When we tried switching to a smaller less expensive unit, she was 30min late to the appointment, she was visibly annoyed the entire time we were there, in two separate instances she did not share key pieces of information that resulted in a loss of money, and then acted like she couldn’t help us and it was our problem and said we needed to get out so she could leave to lunch. I don’t know if anyone has ever been so rude to me in a customer service setting. Lack of access to carts, frequently broken elevator, employees are absent or if there are quite rude, increasing prices for loyal customers.. All things you should know before renting a space here.
September 30, 2023
Google Public Storage Ignacio Castaneda
Andra was very nice and helpful.
September 29, 2023
Google Public Storage erin edenholm
Very easy and simple! Would definitely recommend! Desiree was very helpful!
September 28, 2023
Google Public Storage Jenii Gomez
Desiree helped me out with my vacate process and made it stress free! Will definitely come back when I have things to store!
September 28, 2023
Google Public Storage bluebeatleweirdo
Desiree and the rest of the staff were great. However, I wasn't too thrilled with the odd price hikes, which was the contributing factor for leaving. When I said something about it, the price came back down for my storage unit. Regardless of this issue, they kept my stuff protected for the duration of my stay.
September 25, 2023
Google Public Storage Emily Ziedman
Desiree was wonderful! And the storage unit was perfect for my needs.
September 13, 2023
Google Public Storage Amanda Friedman
The elevator is almost always out of service. There has never been a dolly available when we've needed it. I'm surprised by all of the positive reviews.
September 1, 2023
Google Public Storage Linda Sovel
Marlene and Desiree were very helpful!!!!!
August 31, 2023
Google Public Storage Nichollas Mesquita
Marlene & Desiree were amazing with their customer service in the front office 10/10 would recommend this location.
August 31, 2023
Google Public Storage Donald Johnson
Marlene and Desiree did a good job in keeping things going when the elevators failed preventing me from checking out at end of month.
August 31, 2023
Google Public Storage Joey Kortcamp
Marlene and Desiree helped out so much. Had a great experience here thanks to them. Would come back any time. 5 stars.
August 30, 2023
Google Public Storage Richard Mendez
Marlene. Very Very helpful anakind
August 25, 2023
Google Public Storage Desiree Lugo
Marlene was amazingly patient, thank you for all your help!
August 11, 2023
Google Public Storage Leighanne S
She made my day ! Marliene helped me get a storage unit in no time and was very friendly. Moving to storage isn’t always pleasant but Marliene made it simple .. if you need storage go see Marliene.
August 1, 2023
Google Public Storage Robert Winterton
Absolutely the most unpleasant business experience I’ve ever had. My fiancé rented a unit at the Tyler Street “Public Storage”. After about three days we realized our 5’ x 5’ wasn’t cutting it and we needed a larger unit. The facility closes at nine. I showed up on the day the swap was supposed to take place with 2 large friends (to help with the heavy lifting). We started unloading my 5 x 5 unit right away and set off with a loaded cart to find my new unit. Every last twinkle of hope that this would be a speedy ordeal was quickly extinguished after well over half an hour of searching for not only my new unit, but an elevator that serviced the 2nd floor. I walked the myriad rows of identical units hoping to find an arrow, any type of directional signage, a posted map - all to no avail. There is no cell phone service inside of the building, so I had to exit to look up the business on my phone and find a link for a map of the property . The link was there, but it didn’t take me to a map. It just said error code. Two of us tried it; Same error code. So I continued my quest through the unventilated, musty, humid corridors . My two friends and I finally located the only elevator on the property that provides access to my unit. The trouble I had locating it was not solely due to the lack of signs/ other visual guides-it was also due in part to the fact that the elevator was not in a central location. Precisely the opposite was the case. The elevator was tucked away in a corner of the property. I called management to let them know that I will be a little late and would be leaving after closing. I explained my situation and that I wasn’t familiar with the facility. I explained that my 5x5’ unit was empty, but I had 3 full carts, and three men. I explained I only needed a 10 minute grace period to unload my items into my new storage unit. I made a courtesy call to let management know what I had been through and to ask for extra time. I expected my plight to reach understanding ears. The website didn’t even have a map- I expected an apology, what I got was threats. After several attempts, the phone was finally answered by someone named David (who is part of the after hours team or something like that). When I told David I needed another 10-15 minutes to get my stuff into my new unit, which I spent at least 30-45 minutes searching for, he told me he couldn’t help me and that I needed to get off the property immediately because I was in violation of their policy. I explained that all my belongings were on carts and all I had to do was unload my stuff into my new unit with the help with my two friends. I told him I couldn’t just leave my stuff in the hallway and drive home. He simply repeated the demand that I vacate the property, and also informed me that the longer I was there, the more severe the punishment would be (including fines, my being expelled from the property, and he implied he may call the cops). So my friends and I spent hours upon hours, wheeling our carts to the front gate, unloading as fast as we could to get my stuff off the property with a gate that didn’t have a safety sensor on it and would close on you if you didn’t get out of the way. After we loaded my belongings outside the gates, we then loaded it into our cars and drove it back to my house, then unloaded it back into my house. I reactivated an injury to my sciatic nerve as a result of the frenzied lifting. A couple days later a friend of mine said he would help me get my stuff into my new, larger storage. When we arrived at the public storage on Tyler Street we found that the only elevator that serviced the second floor - wasn’t functioning!! A storage place that does not have a working elevator, let alone the courtesy to inform renters not to move anything into or out of their storage on that specific day unless they want to use the stairs. I had two friends that drove about 35 miles to help me move because my back was hurt. Unfortunately, we couldn’t get anything done that day. Complete waste of time. Worst customer experience EVER!!
July 29, 2023
Google Public Storage Kaylee Hughen
Marlene was the best!!! So helpful!!
July 25, 2023
Google Public Storage Ana F
I showed up unexpectedly, the manager Andra happened to be in the office, she was very informative & helpful. She showed me a couple spaces.. the property was very clean & well maintained. Great location.
July 8, 2023
Google Public Storage Ruben Prieto
Marlene was very helpful and patient helping us pick the right unit and promotions.
July 7, 2023
Google Public Storage lily lotus
marleen is awesome! great customer service all the way!
July 3, 2023
Google Public Storage Nancy Garcia
June 25, 2023
Google Public Storage Lupita Lupita
June 25, 2023
Google Public Storage Dr Rev Ahmondra McClendon
I am writing a review for Marlene who was so helpful when I needed to close my account. Her pleasant attitude was so refreshing. I appreciate her as an employee!
June 24, 2023
Google Public Storage Chrystal & Cody Griffith
Marleen is great on the phone very helpful and sweet. Dispite the high prices her wonderful additud has me considering this place. For sure
June 23, 2023
Google Public Storage thomas livick
Marlene and Andra did an awesome job getting me set up! Way easier than I thought it would be. Excellent customer service.
June 23, 2023
Google Public Storage Mark Smetanka
Marlene and Andra were fantastic!
June 5, 2023
Google Public Storage ct5009
I had the pleasure of encountering an exceptional worker named Marlene at this storage unit facility in Carlsbad. Marlene's customer service skills were truly amazing, as she tirelessly assisted customers with diverse needs and unique challenges - such as calling tow trucks, facilitating urgent moves to larger units, and efficiently handling spills and floods. She treated every single person with a smile, respect, and an open heart, accommodating individuals from different walks of life. Marlene effortlessly oversaw the entire facility by herself, maintaining a clean and organized environment even on busy days. Her commitment to excellence was evident in every aspect of her work. What stood out the most was her willingness to go the extra mile. She stayed long after her shift ended to assist several weary travelers and movers (me included) in extremely stressful situations, displaying immense kindness and dedication. Marlene's colleagues held her in high regard too. This was evident from the cheerful responses she received on the phone when seeking advice and problem-solving in the main office. Her peers admired her positive attitude and work ethic. If you have the opportunity, I highly recommend seeking out Marlene at this location. Her VIP treatment is exceptional, and she will ensure a memorable experience. With her remarkable customer service skills and unwavering commitment to helping others, Marlene sets a high standard of excellence in her field. She is a true testament to the power of exceptional service.
June 2, 2023
Google Public Storage Johnny Rivera
Marlene was extremely helpful with my short notice requirements due to me moving. Can’t thank her her enough for helping me with a dispute. 10/10 customer service!
May 25, 2023
Google Public Storage Jeanine Milliken
I had the best expirence with Marlene! She has helped me with so much and doing a great job cleaning the property! I haven't seen the stairways cleaned till she has gotten here! She has made a difference
May 11, 2023
Google Public Storage step james
Marlene, Super help, been long time, love the helpless and Service..
May 11, 2023
Google Public Storage Paul White
Andra and Marlene are awesome! They went above and beyond, fantastic customer service! ๐Ÿ‘
May 5, 2023
Google Public Storage gersi gomolski
Marlene is amazing!!! She is so helpful and on top of her things!!! Best experience!!
May 4, 2023
Google Public Storage Lizeth Solis
Marlene was a great help and helped with everything I needed.
May 2, 2023
Google Public Storage Taylor Hamilton
Marlene was incredibly helpful and happy to make sure I was satisfied with my experience! 10/10 for customer service
May 1, 2023
Google Public Storage Phillip Grove
Received amazing service from Marlene!
April 21, 2023
Google Public Storage J Z
Marlene the girl to go to! Transitioning and the service she provided was great!
April 21, 2023
Google Public Storage Andrea Tan
Marlene was so amazing! I needed to upgrade my storage unit to a bigger one and Marlene was so friendly and helpful and answered the tons of questions I had. She even took the time to show me a couple of units, all with a great attitude! You can tell she cared and really tried accommodating to my needs, which I ended up with exactly what I needed including the perfect size and location! Thanks so much once again Marlene, you’re the best! Very happy with my decision to choose Public Storage :)
April 16, 2023
Google Public Storage Madison Bindle
April 15, 2023
Google Public Storage Pete Peterson
This storage location is good, clean, and always in order. If you call or go in person to book, talk to Marlene. She's great to work with and will get you through the process fast and with all your questions answered.
March 26, 2023
Google Public Storage Sophia Trujillo
Marlene was a big life saver for me at Public Storage! She helped me with my unit and was so kind and patient. I really appreciated all her help and making my move that much easier. So glad I picked this public storage!
March 15, 2023
Google Public Storage Kali Mata
The manager Andra is such a great help, very welcoming & great customer service. everytime I stop by my storage she’s always working hard around the property engaging with other customers & asking If there’s anything she can help with. I definitely wouldn’t mind renting here again.
March 2, 2023
Google Public Storage efrain lunas
Clean and organized
February 27, 2023
Google Public Storage Chelsea Lindsey
Absolutely one of the best self storage facilities EVER! The manager Andra was extremely helpful when purchasing my unit, she went above and beyond when helping me purchase my unit and was totally knowledgeable without hesitation when answering my hundreds of questions. I recommend any and everyone in need of some extra storage to come check out this place, ask for Andra and let her know Chelsea sent you!!!
February 24, 2023
Google Public Storage Matty IsMe
I have had space here off and on for 3 + yrs. I have had experience with rate hikes and very poor customer service here.... Since a staff turnover some 2/3 yrs ago. The institution has become a decent place to rent. Since they stopped raising the rent, and vacated the pests... (4 legs & 2 legs) I no longer cringe at the prospect of storing here... Great Job every1 at Public Storage... KEEP IT UP!!!
February 22, 2023
Google Public Storage Dudley Deals
We were helped by Andra and she gave us Excellent customer service! we had a wonderful experience!
February 22, 2023
Google Public Storage JT Strasser
Today, I was so sad that I was going to lose my storage. 3 month ago I lost my electrical business due to injury! I haven't been able to work!! Nor able to make a payment. TODAY I called and talked to the amazing ANDRA!!! After she listened patiencely to babble on bout my sob story, she helped me find a way to a plan to get this back under control. Be able to keep my stuff. She was a 10+ in her professionalism and compassion for my situation!! Thank you++++
February 15, 2023
Google Public Storage Sheka roberts
Whew where do i start… when arriving to the storage place i was greeted with a huge welcoming smile from andra her customer service was phenomenal she was very friendly and knowledgeable any questions i had she kindly answered and i asked a lot i definitely enjoyed her presence
February 12, 2023
Google Public Storage Dr. Licia Johnson
They have rats
December 4, 2022
Google Public Storage Jim Jarvis
This place is very busy! I came in today to update my payment but there's 3 people in front of me. The girl Zorina that works there has the best customer service anyone can offer. Her patience is unbelievably long.
November 21, 2022
Google Public Storage Pacific Blue
November 5, 2022
Google Public Storage Patrick D. O'Brien
I have leased a unit for the past thee years. The facilities are always clean, well maintained, and the staff helpful and knowledgeable. Of these none one personifies these traits better than Tammy. For the above reasons, I rate the facility and its' mgt five stars!!
November 3, 2022
Google Public Storage Thomas Miera-Bird
I’ve been renting a storage unit here for about a year now and switched to a larger unit . Zorina did an incredible job helping me with a quick and painless transition to the newer unit, not to mention it was clean and spotless . Hands down amazing service and keep up the great work !
October 31, 2022
Google Public Storage Emerald Halbach
Josh was super helpful.. Thank you!
October 28, 2022
Google Public Storage Scott Roelofs
This location has been getting cleaner and better managed recently . The people who work here are very nice and helpful. Zorina helped me with all of my questions and went out of her way to assist me.
October 16, 2022
Google Public Storage Mimie Yarelle
The one in carlsbad is great and has amazing customer service .๐Ÿ‘ ๐Ÿ˜€ ๐Ÿ‘Œ
September 21, 2022
Google Public Storage josh mar
Josh and Zorina were super Helpful and Attentive to my first storage unit I get ever! 5+stars ๐Ÿ˜Ž Both extremely hard workers Josh showed me around and explained everything and Zorina wouldnt stop cleaning and working hard outside, I will def be here for a long time
August 13, 2022
Google Public Storage Ismael Morua
August 10, 2022
Google Public Storage Allan Lacanglacang Jr
Appreciated the help with manager Josh. Helped me with what moving boxes I needed. The office is clean and modern. Thank you Josh for the help
July 18, 2022
Google Public Storage Blanca Lara
Clean, open gate by app, bathroom by gate entrance, flat beds; awesome. Need more though. 2 or 3 is not enough when you have many clients moving in and out. The only thing I don't like is that the lights don't stay on very long, I have to get out of my unit go to the hall and move around to turn the lights. Besides that I like this place because it is cool, not hot or stuffy.
July 2, 2022
Google Public Storage Danica R.
June 29, 2022
Google Public Storage Reina Watanabe
Khor helped me a lot for the first time using public storage! Great customer service, absolutely convenience for the location.
June 22, 2022
Google Public Storage Kevin Chapman
I'm from Carlsbad, and I've used this public storage more than once just because of convenience. But when I went in today to discuss an issue I was having, Khor was behind the desk and went above and beyond to keep my business and also keep me happy! I will continue to use this location not out of convenience anymore, but because of Khor and how he carried himself with such professionalism. Thanks public storage!
March 18, 2022
Google Public Storage Shannah Bennett
The BEST customer service place EVER!!!๐Ÿ˜Š It is so refreshing to experience how customer service should be everywhere! Alan and all the crew are so helpful, curtious, and they all go the extra mile๐Ÿ˜Š
March 9, 2022
Google Public Storage Curtis the Taxi driver Owner
February 25, 2022
Google Public Storage Annette Gafa
Had a great experience at this property. Staff was professional and made the process easy. It was nice to see how clean the property was as well.
February 14, 2022
Google Public Storage Regan Weiler
Very nice storage facility, close access to the freeway, and is in a great neighborhood.
February 7, 2022
Google Public Storage Summer Young
January 13, 2022
Google Public Storage Dru Sommars
January 1, 2022
Google Public Storage David Peterson