Facilities are ok. Prices go up frequently, but they will work with you if you ask. My husband and I have had a unit for over 20 years and Tracy, who works in the office now, is definitely the best office person in all those years. She always helps me out when I need it!
I went into the public storage in Tempe and discussed possible storage withTracy. She was a delight.
I would like to thank Tracy for her kindness and professionalism. She is amazing and I will refer her to anyone who has storage needs. Thank you Tracy! You rock❣️😁
Tracy was very helpful assisting me with my move making everything very easy.
Tracy was extremely helpful and friendly is always willing to help and make the customer happy
Tracy was wonderful to work with, easy to talk to, very happy person, love the flowers, this place was very well kept,anytime I have a question, she always is very helpful.. I would recommend renting from here.
Excellent customer service..had to come in office to complete rental and the office manager was great. She was fast and efficient
Never seen a harder working person
Tracy was so helpful, I much appreciated the time she took with me
Tracy went over and above to help my husband and I switch our unit and even stayed late to do it. We are very happy doing business with Public Storage.
Tracy is very helpful and always willing to help with any questions or issues! Highly recommend 👍
Joanne was extremely helpful and kind, she helped me lower my monthly rate and is very consistent at keeping the facility clean for everyone at all times. I would highly recommend for anyone looking for a local storage unit.
Tracy was very professional and very helpful throughout the whole process my first time renting a storage unit and she answered every question I had thank you
We went there to take a tour of storages we were interested in. Joanne is very helpful and patient. She introduced everything we need!
This place has given me excellent care, and Tracy couldn’t of done a better job c1
This place is great, Tracy brings it all together! c1
This place is a godsend, can't ask for anything better and love Tracy's help c1.
Tracy is awesome this is a wonderful place,I highly recommend it to anyone interested
Property looks fantastic like always, love Tracy she does an amazing job
This is an update to an earlier review. When a representative of a business makes a promise for that business and does not honor the promise? This is EXTREMELY bad customer service. The honor option was simple. Tracy, you are accountable for this. Never over promise and under deliver, it will kill your brand and your reputation. DO BUSINESS WITH ANOTHER LOCATION.
Tracy is outstanding we have been renting there for yrs for our business. Highly recomend
Odalis did great lot of help I was blocked from paying my storage they almost auctioned it she stopped it all fixed it all amen
Tracy is outstanding . Great customer service , clean, flowers are nice
Had trouble online getting a unit but the person in the office Tracy was more than helpful getting everything figured out thx again girly
Great location for our needs, and a very secure, well-maintained facility. Always dealt with Tracy when we had any questions or concerns, and she's fantastic!
This place is awesome Tracy is the best !
highly recommend!! my roommate and i forgot our dolly and we had to move our whole apartment! tracey let us borrow her personal dolly and was a huge help!! super nice staff
I’ve been storing at this location since the end of 2022 and the property managers at this location really keep this place clean. Both managers that work here are so friendly and take pride in their job. I enjoy stopping into the office when I come to my unit to talk to the ladies, 5 stars for both Odalis and Tracy !!! ⭐️⭐️⭐️⭐️⭐️
super helpful and made the process easy. We got lost trying to find the unit for the first time. I thought that was funny.
I’ve had a unit here 3 times now!!! Never have I had an issue!!!! It’s a good and priced adequately!!!!!
We had a reservation at another unit that fell through and needed a unit immediately. Walked in to Public Storage and we created by Tracy. She was so pleasant and easy to deal with. They had exactly what we needed. Paperwork was quick and easy. Definitely recon them for a storage facility!
Tracy was very helpful with billing info for the Broadway units.
This is a great place to store your belongings! Clean, well-lighted, easy access with carts to lighten the load. The best part is the friendly and attentive staff.
Extremely friendly and respectful staff
Highly recommend them. Erik was very helpful and friendly, answered all my
questions. Thank you!
Great place for storage for some working. The front is awesome. She does a great job. Love this place. Thank you for everything
Thanks for the rental Tracy
Clean, easy access, app works great.
I wanted to share my positive experience since the new management took over at Public Storage. The facility has noticeably improved—it's cleaner, brighter, and overall more inviting. I appreciate the effort they've put into enhancing the space, making it more pleasant to visit. Keep up the great work Tracy and your amazing staff!!!
Nice to see everyone else having a great experience but I can’t say the same. The office is hardly ever occupied and this is the fourth time I’ve had a missed delivery because there is no one on-sight to receive it and open my unit for them. I get to pay an extra $45 dollars for them to redeliver. When you call the office, you get an answering machine but nobody calls you back. They raised my rent another $100 bucks too. Not sure if what I’m getting for that but it’s time to find another facility.
This was my first time ever going to Public Storage, and it was very nice that Mark answered all my questions and was very helpful & understanding! He recommended another Public Storage , 1737 E McKellips Rd, Tempe, AZ 85288 for other units I could look at
Micheal was also very helpful! I highly recommend this place for someone just starting out because my experience has been great so far! Thank you :)
Mark was very kind and attentive to my needs. He took care of me as soon as I pulled up. I changed the size of my unit after he told me mine was an inside unit. He changed the paperwork without getting upset.
Tracey is a gem. She was super helpful and much appreciated
Tracy, very friendly. Great service!
Shoutout my guy Talla for lowering my rent You a real one my g
Older facility with only one entrance/exit for moving items in/out of the air-conditioned spaces. Only two carts were available at times. Other times we couldn't find anything to help move items in/out. My recommendation is to make sure you bring your own carts or dolly. It is disappointing to arrive and not find a way to put your items into storage without hand carrying them. When mentioning the lack of carts to the staff they really didn't seem interested.
Excellent Intake Process With Mark
Easy access and clean location
Mark was a great,and helpful 😀
Facility itself is kept orderly and clean
The office is another issue. Seems the open is on with nobody home.
Have had a unit here for almost 2yrs. Just wish the rent would stop going up & had 24hr access. But it's still a great place to store whatever it is you need. Has indoor climate controlled units.
AshleyandJeremy were very helpful
Jeremy helped us really quick, no wait and super easy! Thank you!
Jeremy is a very friendly guy, and he assisted us fast
Been using this storage facility for awhile Jeremy very helpful
I was moving into my unit at the last minute and Jeremy was willing to stay late on a Sunday to make sure I was able to finish sign up and move in that day. Jeremy was very helpful and made the process easy and stress free. Thanks Jeremy!
I have no complaints I was in the biggest uhaul truck and it was a little tight but I made it out.
Jeremy was great helped out with what we needed
This storage is the best one I have dealt with, I moved states recently and the manager has been more than accommodating with my rent and my late fees, if you’re looking for a storage unit I strongly recommend this one!
Great service, knowledgeable and friendly. Rented on site using the online to secure the last spot. This is NOT a cabinet of curiosity.
Safe, clean and secure!
Jeremy was super helpful and we were able to find the right unit to fit my needs!!
Jeremy was super helpful, kind, and even helped me deter my rent increase for a few months! Thank you!
For whatever reason my auto pay didn’t go through, but Jeremy reached out to notify me before I was hit with penalties. Clean facility and friendly staff.
Great place to put excess "stuff" in between moves. Manager is awesome!
Judy did an awesome job today.
I came to this location to get a tour of the different sizes for storages since it was my first time renting a unit. There I met Jeremy, he was very helpful, professional and friendly. Jeremy explained everything really well and helped me find the perfect unit for my needs. Also the price is amazing compared to other places. I definitely recommend this location and Jeremy.
Today was a busy day for me. I needed to move some of my items from the storage. I was facing multiple road blocks until I got to the storage. Jerry, the young man working the front desk was exceptionally helpful. This was my fourth encounter with Jerry and he had always been courteous and kind. I just thought he needed a shout out. Thanks Jerry for all you do.
Good location for ASU Student Storage, climate controlled, good customer service.
Jeremy was very informative and helpful!
Ebony who works on the front desk is so sweet and helpful. She made moving in/checking in so fast. This location in the AC building is upkept properly and no problems have ever arisen.
Best storage facility to deal with. Appreciate you all.
Quick, fast, and easy. I got to see the unit before purchasing. He wore a mask and had a door open (loved that), and very polite and friendly!
They made me wait for an hour and nobody showed up even though I was told There would be someone to walk me through. I spoke to Jeremy yesterday but he had other properties to visit so he couldn’t meet me . Today when I called they said they close at 1.30 but assured I would be helped by Jeremy but when I went nobody showed up. I took time off from work , paid for Uber and waited out for almost 40 minutes. Very disappointed. If you can’t make it at least give a courtesy call or let the other person know.
Great service Fill in manager that took over today was amazing thanks Dave! Answered all my questions He called me back and made the whole process easy! I’ll gladly recommend this place super quiet
Jeremy has been so amazing very polite, always gives me a friendly reminders that my bill is due.
His property manager Ashley was so helpful and sweet all managers should like these two amazing people
Connie was wonderful with helping me pick out a great storage unit today!!! I loved the customer service