The lady that works and stays here was extremely kind and helpful. Calling the phone number, I got the main office. The Guy on the other end was Les than unhelpful and unpleasant. I’ll continue to stop by the location.
Tashema thank you for your wonderful service here at Public Storage , beautiful property
Another sellout storage facility to the big guys. absolutely stay away from Public Storage at all cost.
Alexandra does an outstanding job! She always answers the phone, is polite and knowledgeable. I was a little apprehensive when Public Storage bought this place, but I can honestly say that I think it’s being run better.
I’m getting ready to make a big move to AZ and was searching for a place to store my belongings as im getting moved in. One of your employees, Alexandra, walked me through the process of getting settled into a unit and made it so easy for the transition process. She made me feel so comfortable and like AZ was already home. I even asked for recommendations of things to do and places to see and we chatted just like we were best friends! That’s what you want in a business!!!! Thank you Alexandra!!!
Alex was awesome! She made the whole process super easy and was really helpful in finding the right storage unit for me. She answered all my questions and made sure everything was good to go. Super friendly and great customer service—definitely recommend asking for Alex if you need storage!
I had an amazing experience! Alexandra went above and beyond to make sure my storage needs were met. She was incredibly friendly, professional, and knowledgeable. Alexandra helped me find the perfect unit for my items and made the entire process so smooth. The facility was clean, secure, and well-maintained, which gave me peace of mind. I highly recommend this location to anyone in need of storage – exceptional service all around!
I gave it two stars because the phone agents were helpful and courteous when I made arrangements but I will never use the Priest Drive and Baseline location again. I'm renting two drive up storage units while I look for an apartment.
They sent me two email reminders that I need to be off the property by 9pm.
I was about 5 minutes late so I sent an apology reply.
The second email annoyed me because my exit time was before closing time and it was stamped.
Then there's this older Caucasian woman that rides her golf cart pass my storage units every time I'm there. It reminds of growing up in the south where blacks would be followed in department stores while shopping.
The last time I visited Public Storage I saw her heading towards me on that golf court. I immediately slammed the gate down, locked up the unit and left.
During my third visit I was encountered by the same woman and questioned about items inside my storage.
I go there only when necessary and usually at 6:00 am.
My things need to be reorganized but it's really uncomfortable being watched for suspicious activity.
I showed up 3 days in a row & wasn't in a good mood but Joanne made everything better even things going on in my personal life
Thank you
Joanne
God bless you 🙏🏿
Alexandra was super helpful and wonderful to work with. She made the rental process easy.
Great customer service from Alexandra. Made my visit today very smith and easy.
Alexandra is an excellent person and very good work
The staff is great and makes moving in easy and stress free
What an experience with this staff. Alexa is the best, she called herself a “storage savant” and boy oh boy did she live up to the hype. Even offered to help me unload my truck!!! Renting storage here has made me feel like I’ve gained another family
Great service. McKenzie fixed my code right away. Definitely recommend this location
Katie was a huge help today! The process was easy and she got me out the door fast. Thank you 😊
Great place to store your stuff at. got great customer service. McKenzie helped me out and answered all my questions and concerns.
I had a wonderful experience Alexandra had wonderful customer service and did a very good job explaining details and also kept a wonderful smile
I stored some belongings here. I found the staff to be friendly and helpful. The storage area was clean and my indoor space was cool in the worst part of the summer. I would use their facility again in a heartbeat.