Public Storage Self-Storage Units at 3311 E 2nd Street, Gulf Shores, AL

I never have any trouble when Rita is there to help me.

Clean, secure, and extraordinary customer service!

Rita is so nice and helpful! She did a great job on helping my husband and I find us a storage unit!!

Our experience with Rita at Public storage in Gulf Shores was so great from the minute she returned our call! She was able to offer the perfect unit for our needs at a very reasonable price and was so kind and helpful!! She walked us through how to get into the building and to the unit, gave us simple instructions etc. This place is great and Rita is exceptional!

I had the pleasure of speaking with Rita at this facility. Much better to work with than corporate. I now know to go directly the source. Was happy with her help!

Rita was so welcoming and kind in making sure we had everything we needed and she made sure we were comfortable with the process. Thank you Rita for being such a rock star at Public Storage Gulf Shores Al!

Storage units are clean and secure with property manager being amazing and very accommodating and willing to assist I will definitely be using them every year when I get to gulf shores for the week

This is the best storage facility in the area with the most helpful staff!! It has all the modern conveniences of a national company with the amazing customer service and personal touches of a local family owned business! Rita has been the been the biggest blessing to us as we used this facility to store my in-laws furniture following the death of my father in law. We do not live locally and she has been SO helpful and accommodating throughout our move into our storage units and then later on when we consolidated units. I’m always so happy to see her face when I come by or hear her voice on the phone when I need assistance with something. She’s an extremely knowledgeable property manager and always happy to help. You just don’t see that kind of customer service anymore! Thank you, Rita!! The facility itself is extremely nice and clean, secure, climate controlled, and everything is always in good working in order when we go. The rates are great for this fantastic facility. It’s in a perfect central location with easy truck access and has a huge elevator. I have nothing but great things to say!!

Rita did a great job. So helpful. Thanks Rita.

Rita was able to help find me exactly the unit I needed!

Rita was amazing and an absolute help! She followed through and made sure we got the units we needed. She’s always friendly and Rita manages everything well in the facility. I highly recommend using this storage facility because of her premier customer service!

I have been a customer for over 5 years and the service has always exceeded my expectations! Rita is a great asset to Public Storage and is constantly going above and beyond!

Awesome experience with Rita she had all the answers to all my questions!! Highly recommend this location. Everyone is friendly and helpful. Thank you for your service.

Just what we needed to hold our extra inventory. Affordable and convenient!

Ms Rita at Public Storage is awesome!!!!! She was wonderful at helping us get our storage unit ! The unit is just what we needed and easy to use. Would highly recommend this storage unit and especially Ms Rita!!

lady was very helpful, very clean property!!

Great staff!!! The property is well-maintained is nice and neat and is also very cool on the inside of the building

W echa head a unit here for our linens for our cleaning company for a couple years now and have never had any issues. It’s a great locations and the staff is always friendly.

I have used Public Storage for years. I needed another today and Rita came to the rescue. She helped me complete my paperwork in no time at all and was friendly and professional. Will always use them as long as Rita is there. Place is also very clean and well taken care of.

Ria is wonderful

Such wonderful service. Friendly and perfectly efficient.

Rita is awesome! Property is clean all units are climate controlled highly recommend if you're looking for long or short storage needs in the area.

First time using a storage unit and I have to say I was impressed! Rita was extremely helpful, knowledgeable, friendly, and thorough! She made the whole process simple and quick! I recommend Gulf Shores Public Storage if you need a storage unit!

Rita was very sweet and kind highly recommend this location

Mrs.Rita was super sweet and very helpful highly recommend this property

mrs rita was a doll helping me get things all set up I really recommend this property

Great place I would recommend going here Friendly people I would totally give more stars if I could 🙌🏽👍🏽 Love this place

Rita a very nice lady and helpful

Scott and the team at Public Storage have always been very helpful and their facility is extremely clean and looks great! Definitely recommend P.S. for all your short or long-term storage needs...

Scott was great

Scotty was very helpful, he did GREAT!

Scotty is great to work with

Great customer service!

Rita was personable efficient and quick to answer questions. Rita kindly helped us with the computer side of the account. It’s tough to get a locker in this location glad we stopped in.

Rita is amazing! Always helpful and friendly.

Rita is amazing! So appreciate her. She keeps the building clean and neat. She is always helpful friendly and professional. I love it when I get a chance to chat with Rita when I'm at the unit. I so appreciate the great customer service!

This location is always clean and the office staff, particularly Ms. Rita and Mr. Scott, are both very lovely, caring and very helpful. I will recommend Public Storage in Gulf Shores, Alabama, to everyone in need of a storage facility. Thanks!

Rita was so friendly & professional. Helped get everything situated and made obtaining a unit a breeze.

Friendly faces and Always clean

Thank you Ruth for making the whole process easy. My unit fits my needs and I love the mobile access!

Had a a great experience here the last 10 months. Rita is the best! Definitely went above and beyond before, during, and after our move! We would definitely store here again.

Highly Recommended!

I highly recommend using public storage! Rita is great!

Facility is clean and carts are readily available. Mrs.Rita is always friendly and welcoming.

I recommend public storage to anyone that is looking for a clean storage with the friendliest staff especially Ms.Rita she is always helpful and sweet! We love public storage!

Love this place. It's clean, well lit and secure.

Very clean property Staff was very helpful

Great customer service and very clean facility!

We just upgraded our storage space with Rita at Public Storage Gulf Shores. She has been outstanding as a manager friend and so helpful for over the last five years. Our experience has been above and beyond and we are so thankful for Public Storage Rita and her staff. We look forward to many years with then !!!

Rita was very helpful

We are new to accessing a storage facility and entered public storage for our first time. The people at the front desk were very helpful, professional, great to deal with. They talked us through the entire startup process, then came down the hall to the elevator to help us get to our unit. The storage unit was well lit, and very clean. We definitely would recommend this storage facility to others

Beware of this place. I observed some slightly illegal behavior by staff (that I didn't even care about). The next day later, my lock was cut and all of my stuff was outside - apparently I got "evicted" for reasons they refused to disclose to me (I saw the lady smoking pot - not a big deal and certainly not worth losing all of my possessions) I've no means of really prosecuting a lawsuit so far from home, so I guess it was just an expensive life lesson.

This place is an A plus! What a fantastic experience. Rita is the one that helped me & she left no stone unturned. Very thorough, professional & kind. I highly recommend this Public Storage location. Thank you Rita! 👍👍👍

The BEST service I have ever had! The manager Rita is the sweetest, most accommodating and professional person I have ever dealt with! I had a problem and by the end of the day she called & had it cleared up! Such a great place!!!!!

Rita was so helpful today. We were setting up a new rental agreement. She has been so helpful for local businesses for several years. Been working with Rita for at least 10 years. Highly recommend Public Storage in Gulf Shore.

I am so happy that I met Miss Rita today at the Gulf Shores Public Storage. She was so friendly & gave me very helpful suggestions. She made my day! I look forward to working with her. Eileen

Clean & easy to access. Rita went above & beyond to help us with our unit! She took a lot of stress off my shoulders!!

Rita was so sweet and helpful!!! She made everything so easy, I truly wouldn’t have been able to do it without her!

Great temp control storage. Dislike: The fact they up their prices while your stuff is in storage is BS. It's a storage facility not a housing project.

I've been using Public Storage in GS for a few years now. Very satisfied with the service and cleanliness of property. Rita has been very helpful and friendly!

Not many people are on a first name basis with the manager at their storage facility, but I am. Rita is a kind hearted woman that’s seems to ALWAYS be at my Public Storage when I’m there, and with a smile on her face!

Rita is amazing, if you need help ask for Rita😊

Rita had the best customer service, very welcoming as soon as we walked in and was more than happy to assist us. She had great positive energy and knew the answer to every question we had. If you’re looking for a storage facility I 100% recommend Rita at Public Storage.

Rita was an absolutely gem! She’s very professional, helpful and genuine.

Amazing people and amazing place!

Rita was absolutely amazing. I became full time in Gulf Shores last year but still maintain a storage unit in Georgia. Due to email and address changes I couldn’t update my information online and needed it done before my next payment due date. The corporate number was of no use in helping but I went to the Gulf Shores location and she got everything quickly straightened out for me. She is a gem and I appreciated that she took the time to happily assist me even though it was for a unit in another state.

Rita at public storage is outstanding. The facility is always clean, customer service is top notch. Always recommend to anyone needing store.

I’ve spoken with Rita multiple times. Over the phone and in person. She really knows her stuff. She always has a smile on her face. A true southern treasure. The facility is always clean. I feel truly valued here. Thanks!

Rita is Awesome!!! very professional, kind and made sure I got a unit that was convenient and easy accessible as possible for my disability needs. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Rita was extremely knowledgeable and very helpful-this place excellent!

Great place! Very helpful!

Very nice and clean, very convenient, and price you can't beat, and the property manager is very nice and gives you every detail and answers every question or questions you may have!! Very helpful!!! I would truly recommend this place to everyone!

Miss Rita is the best she goes above and beyond to work with people in helping them retain their units. She is very attentive as well.

Absolutely love Mrs Rita! Living in paradise is only possible because of the people and business culture! Thank you so much for all you do!!!!

Rita at gulf shores location was very helpful and went out of her way to help me today