Nick at Public Storage was really helpful. Great service!
Location was clean and Nick was very helpful and kind!
Nick the Property Manager at this location is amazing! So professional and helpful I could not put it into words! You are blessed to have a leader of his caliber representing you. If you’re looking for a storage place, look no further!!!
I really appreciate Nick’s help in facilitating my move from one storage to another :)
Explained the app and payment process easily
Tashawna is fantastic! She showed us the unit that we were interested in. She got us set up with the App and walked us on how to use it. Best experience ive had!!
No office hours posted, rental office does not return phone calls, property manager is rude, extremely unprofessional and clearly has severe anger management issues. Avoid this location.
Tashawna is awesome! She is very helpful assisting and answering all my questions. Very welcoming when I first met her and she helps me get all my paperwork for my unit done smoothly. I highly recommend this storage and if you ever need any help or questions, go to Tashawna. Thank you Tashawna for all your hard work. โบ๏ธ
Tashwana, Tashawna, Tashawna, what can I say… IS AMAZING!! she makes everything effortless and easy without any issues. All of my questions were answered right away, as well as her communication skills are superb. She makes everything easy to understand. I am thankful for her. She made an experience. I thought it was going to be long and dreadful, easy and painless I feel like she needs a raise one last thing she always has a smile on her face and a fabulous attitude!
Tashawna was absolutely amazing!!! First reached her on the phone. She immediately helped us figure out what size units to consider, took our number and then called us the next day when one opened up -- awesome! As we considered options during the next couple of days, she helped answer all our questions, and we got a great unit. Tashawna is a real treasure! She's incredibly personable, knowledgeable, patient, and super helpful!
Tashawna was awesome! She made finding the right space easy and convenient. She even went above and beyond and walked me to my storage location and even helped lift boxes and adjusted the lock on my storage door. Thank you so much for your help! You are so appreciated!
Tashawna was very helpful!
Hello Help Me, she such a precious loving lady. I love her. I was lost.I’m
Eve showed me exceptional service shoes me right space and building looks good
Very friendly and informative
The staff here are extremely help. We had the pleasure of working with Tashawna! She was very kind, thoughtful and fun to work with. The facility is spacious and clean.
Great experience! Needed a storage unit for a couple months and Tashawna was extremely helpful when I was ready to checkout.
Tashawna was awesome and very professional. Highly recommend this facility.
Very friendly and very open! I appreciate her showing us around! Very good costumer service!
Tashawna was great! Easy set-up and explained everything.
Tashawna was an absolute pleasure to work with! Courageous and professional!!!
Tashawna was awesome today and made my rental process smooth ๐
Staff is hard to catch in the office. They rarely return phone calls. Zoe was my first contact.. she was nice and easy to work with. They had water damage this past year where I was forced to have my things moved . Many things were damaged..
Great guy, super friendly and helpful. Answered all my questions and was patient with me. I’ll definitely be coming back because of him!
Tashana was so wonderful and extremely helpful , I stayed at this location because of her !
This girl was awesome. Helped me make a valuable decision. Without her it would have been difficult. She is greatly appreciated for her help and tenacity.
Tashawna is the best . She was super helpful and knowledgeable about the storage. I would recommend anyone to check Public Storage out. Thank you Tashawna for the great customer service.
Found a great rate online but came to this storage unit to check it out first. Tashawna was working and was very friendly and helpful! Talked to us like human beings and helped us find a nice storage unit. We locked in the online price and are very happy with our unit. Thank you Tashawna
Rented a space today with Tashawna. She was super helpful and made this experience very simple and fast.
Tashawna was a great help answered every question I had and was also very kind and welcoming overall 10 out of 10 experience
Demetrius was so helpful, friendly, and made the move so helpful and easy! Very appreciative!!!
Front desk was very punctual and polite also professional
Tashawna was awesome with helping me save money today. Definitely recommend this public storage !
Demetrius had such great consumer service and was willing to work with my budget.!
I am so happy I made the discussion to store my things here I know it will be taken care of.
Very friendly and helpful staff
Eve is an excellent person and provides wonderful customer service. Wonderful attention to details that made me happier here. From a scale of 1-5
give Eve. 10, keep this employee
Tashawna n Demetrius were very helpful.
Demetrius answered all my questions and helped me complete my application that was not working online.
Tashawna was AWESOME with super friendly and helpful service that out a smile on my face! ๐
Great place to use for all your storage needs. The property manager Tashawna, VERY polite and super helpful. She made the process so easy, and it honestly has been a relief. Will definitely recommend and continue to use in the future.
Thank you for your service,
Stanislav
Demetrius worked tirelessly and with a great attitude to make sure all my needs were met. I'm very happy!
She is absolutely the greatest!!!
Love working with her. Extremely knowledgeable and gracious!
The facility seems clean and secure. Reasonably priced and easy to get to.
Then, a big shout-out to Tashawna. She is very knowledgeable about the facility and the process. And so helpful. But most of all, she is one of those people who go out of their way to just be kind and PLEASANT!! Friendly, helpful, and pleasant. A+
Tashawna was amazing! So profesional and helpful during our appointment to change to a new unit. The most competent handling multiple people checking-in at the office simultaneously.
Tashawna is amazing! She is wonderful to work with and very knowledgeable in her job. I had an exceptional experience. Proud to be at Public Storage. Thank you.
I don’t even rent here I’m just a vender here to do work ,and Tashawna has such great energy and good customer service. I would definitely recommend this property.
Tashawna was extremely helpful and knowledgeable. I just relocated from Texas to Minnesota and she was welcoming! Thank you Tashawna
It was wonderful. Tashawna was awesome. Very pleasant and courteous.
Spoke with Tashawna and she was very pleasant and informative of Public Storage. Got the tour of the units we need and got business handled very smoothly. Thank you Tashawna ๐
Tashawna was super helpful. Glad she works there!
I had a storage unit at the Bloomington location for almost a year. When I arrived to store my items “Tashawna” greeted me with a smile and walked me through the process. It was quick and easy. While I visited the storage unit several times over the course of the year, I only needed to visit the front office one time. Tashawna happened to be working that day and was again, courteous and helpful. I was also fortunate enough to encounter Tashawna during the “move out” process. Her smile and willingness to help were on full display on that occasion as well. I was also impressed with the facility itself. It was warm, clean, and I always felt I, and my property were secure and safe. Obviously, my experience with Public Storage was a good one! I am only giving four stars because of the rate increase!
Convenient place to store your goods, but we moved out after they doubled our rates in 10 months. Be prepared that they suck you in with a good rate, then continually raise it. We moved to another facility that was cheaper and had the same rate now for over a year.
Erica was very helpful and did a great job explaining how to access the facility and where everything was. Excellent customer service!!
I had some communication problems with public storage- but the property manager here (Erica) really made the process quick, easy, and efficient! Really appreciate the help! The world needs more managers like this! (Corporate - if you see this please ignore my angry voicemails - Erica deescalated the situation).
If I could give this place a zero I would. Horrible customer service. Nobody will answer the phone! Countless attempts to access my account online and add a person to my account has failed for 4 weeks. Manager refuses to help or return phone calls! The app SUCKS! My car window is down and wasn't when I left. I talked to a local who knows the place. Didn't have anything positive to say. Endless circle jerk! Go anywhere else ๐ฏ๐
Tashawna.
Absolute fabulous experience with toshana she was very helpful she guided me through everything and highly recommend her she was great.
Wonderful experience! I was helped by tashawna. Quick and easy check in.
Tashawna was friendly, and her communications skill was excellent. She made sure I had proper knowledge of what to expect.
Someone clearly tried to enter my unit by the damage to the door and sliding lock. Rates went up after about five months.
Excellent experience, Tasawanna was very helpful . Space is clean well
Very friendly and great customer service. She know her stuff. Thank you so much!
Wish it was still open 24 other then that would have been 5 star
I stopped in to get a storage today it was met with Stellar service by tashana help me with everything I needed I recommend giving her a raise
Very clean, building manager is awesome!
I don’t know how I could have accomplished this rental without Erica’s help.
Racially profiled. The desk attendant did a walkthrough pretty much only in the area I was in while I was @ my unit.
Tashawna is very nice and helpful and gave me a tour. She’s amazing and deserves a notice 10/10
I had a great experience at the location in Bloomington on 81st street. I was helped by Erica. She was very nice and extremely helpful. She explained all the sizes of lockers showed me a few and even found me a really great price. I would highly recommend this location and that is totally based on my experience with Erica.
Super helpful staff very clean facility seems to be heated and equipped with electricity
Clean facility, reasonable rates, friendly employees, I appreciate all that Tashawna has done for me.
Tashawna was the best. She was very helpful, very knowledgeable. She's very friendly and personable. Kept her composure when police showed up becauseof other customers. Very good multi tasker. Deserves a raise or promotion!
Thank you Tashawna so much!
Tasawanna really helped me to stay at public storage Very Helpful up beat Employee your lucky to have representing your facility
Tasha wan was great! Super helpful, kind, and efficient! Location is clean!
Tashawna was extremely astonishing and helpful in every aspect in helping me and others
Tashawna made my last terrible visit a good experience. Even though I moving out due to Linda's awful service, Tashawna rocks! I found a newer place around the corner for far less money, but she really has great customer service skills.
Tashawna from Bloomington mn public storage provided super service
We rented a new storage unit today at the Bloomington location and we were assisted by Tashawna Miles (sorry if incorrect spelling). Tashawna went above and beyond— she was friendly, efficient, thorough and went out of her way to make sure we knew our options and were satisfied with our choice. She made the whole experience quick and easy. Thank you for your excellent customer service!
Thank you Tashanna for all your help the other day. You explained everything beautifully!
Tashawna was great! She was friendly and made my first time signing up for a unit at public storage easy. Recommend this location!
Randy from the 9033 Lyndale Ave location saved the day for me!! He was very helpful in finding me another unit at a different location with the size I was looking for. The drove to the new location as there was no one there to help me. He also fixed the broken door of the new storage unit! All location managers should be like him, top notch customer service. Angela
I have had 3-5 units since Oct 2013 since my mom passed away & now I have 7 from a fire we had in our home Jan 2020 I've seen only a few great employees come & go & many horrible ones that shouldn't even be hired mowing lawns . All my units are at Lyndale location but 84th st one is closer so I pay there. Tashawna is a breath of fresh air & is so friendly & helpful. It almost seems unreal but it's not fake at ALL. She should be treated good & paid excellent as that is what she is giving out to their customers. Corp companies rather pay crumbs & keep paying to train those that leave within a month than to pay great to keep them. I never understand this consept. Tashawna deserves all raises before it's raise time. Just look at all the good reviews about her none bad Mr Big wig that reads this. & $25 she should get for every good review. That's what my son gets where he works. That's how you keep great employees. ( Review about one of my units. The one that's in my name)Thanks Tashawna if you read this YOU ROCK & Maybe saved a customer with now 7 units I pay on monthly. Im sick of them raising rent so idk if I'm moving to other storage yet or not butTY for helping me .
The two gals who worked with me were awesome. They know their job and do it well. Tashawna at the Bloomington office and Laquoia(sp?) at the Hiawatha office went out of their way to help me. Thank you.
This is a very nice, clean facility! Tashawna was fantastic! Super knowledgeable, amazingly friendly, and extremely helpful! Thank you, Tashawna!
Tashawna was amazing today! We had a very complicated transaction, and she guided us through it with a smile and professionalism. I would highly recommend this location for your storage needs.
I was at Public Storage and met Tashawna she was very helpful. She is very good at explaining instructions. I definitely will be referencing this place to someone in need.
Tashawna was the absolute best at handling our situation. She was professional, courteous, and straight forward. I give this place the highest rating and recommend this location to anyone.
Tashawna was extremely helpful from beginning to end. She called me to confirm my reservation and answered all my questions. When I needed a larger space quickly, she helped me with the transition process. She is so super friendly and helpful. Thank you Tashawna!
Tashawna was amazing and upbeat! I’m so grateful for her assistance changing units and finding carts to move our things into storage! Thank you so much!
More businesses should have employees with the customer service skills that Tashawna has. Professional, helpful, went the extra mile and made sure everything was right before she was done. That kind of service is not seen as much as it should be seen now a days.
Tashawna was amazing. She helped me in whatever was needed and answered all questions promptly. Thank you!
Drive in Easy...after the code gate..has an elevator. N karts as needed
Stopped into office and got great customer service from Tashawna. She was nice and funny
I waited too long to post this, and now I can’t remember the name of the AMAZING woman who came outside to help me with my entrance code, and later helped us roll our piano up the U-Haul truck ramp. She is tall, and her name starts with a “T”. (TaShawna?) Give her a raise, because she was SUCH a dear!!!! :)
Tashawna was very helpful and made my rental experience easy and enjoyable.
Tashawna was so helpful in helping me find the most cost effective lockers for my situation . She is very knowledgeable, friendly and welcoming . I’m glad I found this public storage location. The access technology is very user friendly .
Thanks to the nice young lady named Tashawna for helping me out!
Omg so greatful for the care and customer service โค๏ธ. I came to pick up something out of my shed. I thought I locked my door. Tashawna checked all the doors that night and found my mistake of putting the lock on but the door wasn't closed.
She called me the next day. What an awesome save.
I so appreciate her. Such a sweet person ๐
In business there is a term called being on point with your customers and training your employees In this action. Public storage staff has the most unprofessional untrained staff I have ever dealt with as a moving company company and as a professional moving company I will tell you to go elsewhere.
My experience with Tashawna at Public Storage property #26662, Bloomington has been amazing beyond belief! She is super helpful like no other! She has a very positive attitude and patience thats just awesome! And I'm not just saying that, I mean she has been really awesome! Thanks Tashawna for being a super great person and new friend!
Tashawna was a great help for us !
Edit: (5/31/22): Her name was Teshawna. She rules, great service, very helpful. 5 stars
Edit (5/15/22): Shout out to the worker there, I believe her name is Deshawn (didn't have great service at the time so I could be wrong on that name!). I've called with questions all week regarding move out and the elevators not working, and she has been very helpful. Would recommend this location.
Zoe Anne was very helpful! Clear instructions, focused, and took care to maintain social distancing practices
Thank you tashawna for your great customer service. It was an awesome experience.
I went to visit today to check out a storage unit and Tashawna was so helpful and kind and answered and all my questions perfectly! 10/10 would recommend this place!
Tori is on of the best public storage customer employees I've ever met! She is very sweet, friendly and find you the exact storage unit you need! She was so professional I thought she was the Manager. Hope one day she owns one!! Thank you again Tori
Excellent service! Happy to have used them.
Linda was very helpful and polite. I would recommend this place.
I really appreciate the time that Linda spent help me get the storage I feel comfortable and confident that I don't have to worry about any problems at the storage facility I appreciate your time and patience dealing with me she has a lot of patience dealing with person like me I must say.๐๐๐๐
Zoe Ann was so great! Very knowledgeable, so nice and helpful. She definitely made the whole process so easy! I recommend this PS location just because of her!
Zoe Ann was an amazing help this morning! She went above and beyond in her assistance to me. My favorite storage facility especially with the units being indoors and heated! Highly recommend!!
Was at Public Storage this evening and had a small accident (broken items) however I didn't have a broom/pan to clean up the mess. On my way to the rental office I spotted Zoe doing her rounds, I asked if I could borrow a broom/pan, she was more than willing to help. I recieved the broom/pan and she handed me two thick trash liners (safety reasons) I cleaned up the mess in my storage unit and 10 feet in each direction so nobody else had any problems. Thank You Zoe for A-1 customer service!๐
They raise the rent every 6 months any amount they choose. The floor is never swept and mopped. There isn't even a garbage can on site. You can never find a cart & they don't shovel so it's treacherous using the keypad or bringing your stuff in and out.
They changed their prices too high not good quality I wish I'd never rented out this space hated it never again and I would never ever recommend no one absolutely no one rent at this place and management total rip off
lovely service, Linda is the best!
Linda has good customer service ,place is clean, she always has service with smile, always kind , will miss her, reason I'm leaving is because rent went up and can't afford to stay
Garage doors are ALWAYS broken. You have to hop put of your car , run outside and put in your code , and run back inside and back out before the door closes. And it's like that ALL the time. Also the staff is very rude and impatient . And often park there Car in the closest spot when you pull in, making it hard to get around. Just so they can have the prime parking spot. Facility is also old and smells. They are the cheapest for a reason