Carla was super helpful and made the moving process very swift and easy!
Carla is great so helpful
I had an excellent experience with Carla at Public Storage. She was incredibly professional, friendly, and efficient throughout the process. Carla went above and beyond to answer all my questions and ensure I understood the options available. Her attention to detail and willingness to assist made what could have been a stressful situation seamless and pleasant. It's clear she genuinely cares about providing outstanding customer service. I highly recommend working with Carla if you're looking for a hassle-free storage experience!
Carla had great customer service! Thanks Carla
VIP Treatment from beginning to end…
Rosetta (Mgr) was kindness with a smile, generously detailed in knowledge of PS services and patient with questions/concerns. The rental process (in person) was quick, efficient and returned smiles upon closure. Thank you, Rosetta!!
I’m going to agree with another review I had read, If I could put a million stars for my rating i absolutely would’ve. My experience here has been nothing but great, Thanks to Carla the property manager!! She is absolutely amazing, kind and incredibly helpful, Thanks a million, Carla!!
James… Thank you for great customer service. Very kind and helpful in my transfer of units
Fairfield ca
Hours super inconvenient for the average working person I had an inside unit and it always smelled horrible seen piles of ants in hallway that was my queue to leave Stars for customer service not for unit itself
Rosetta such a big help with positive attitude the entire time process transaction in a very smooth and timely manner.
Rosetta pm property manager was very sweet She helped me transfer storage unit was very friendly and helpful overall
Carla is super helpful and always has the answers the my questions. She’s always available on site every time I’ve been to my unit and that helped me feel extra secure about the location. 5 stars!
Wish I could give more stars a million Thank You’s to Property Manager Carla!!!!! She is the best She goes above and beyond whenever I’m up here and need some help so thank you so much Carla!
PM Rosetta always provide excellent customer service. Keep the good great work.
Where do I begin ? I recently moved to the Fairfield from Sacramento area and needed some storage for most of my belongings. I came across this Public storage and read the reviews and decided to store my belongings here. Carla, what can I say? She made the process so easy , she recommended what size would work best , when I explained what I would be putting in storage. She made the experience really smooth and I couldn’t be happier. Thanks Carla, you are the best!
Amazing service from the PM Carla. Would highly recommend this storage area. Thank you for your help Carla
PM Rosetta was wonderful she was efficient and quick, she made the experience much better!!
PM Rosetta was most helpful in saving me money by waiving the fee. Thank you so much for your excellent customer service.
Carla was great friendly and helpful
Thank you PM, Rosetta for helping me save money on my rent for the six months. Your the best with excellent customer service.
Best service i have ever gotten they are so friendly and helpful i think the lady who helped me was named carla she has a heart of gold
Carla Was very helpful with picking out the perfect unit for me.
Carla was so helpful she handle my every need. Great personality and super friendly.
I've been renting here for a few months property is clean and Carla is great quick service and trustworthy
I could not be happier with all the help from Carla. She took care of everything I needed. Quick service and super friendly.
Carla was great and very helpful. Her customer service was outstanding.
Recently rented a storage because I’m moving out of state and Carla was amazing and made the whole process super easy and stress free. 10 out of 10 would recommend
I just recently rented a unit from this location and Carla made the process so smooth and easy. Not only was her customer service great she was informative. I originally wanted a 10x15unit at a different storage and I told her what I was storing and and she told I would need a 10x22 to store everything I was trying to move and that’s what I got. So happy cause the 10x22 would have definitely been to small!! Thank you 😊
Naomi is a real asset to your company. She gave excellent customer service.
Ms Rosetta was very helpful and knowledgable. Awesome experience
The staff are hard to get a hold of, and they have kept the shorter access hours they instituted during the pandemic, which is very inconvenient. They also have a huge mouse issue.
Rosetta helped me save money and made the process easy thank you 😊 I would recommend
This storage is so messed up starting with the price $318 a month for a 10×10 unit is crazy they did me so dirty I had a unit for over a year I had my most personal valuable possessions including my daighters items she passed away I can never replace that stuff that's why I put it in there after couple months they stop excepting online payments so I had to go in the office to pay but every time I went no one was there I went every day for almost a month befor I had to go to work that set my unit behind by 2 weeks cause no one would ever be there for me to pay then they put my stuff up for auction and again no one would ever be in the office for me to pay so I slid the payment through Crack im the door they called later that day and informed me they will not except that payment it has to be cash only so I go in the next morning and I learned my things auctioned off and being picked up by the buyer I have been devastated and heart broken this is so messed up
Your things will be safe 😎
Naomi Very help for and very nice
⭐️⭐️⭐️⭐️⭐️⭐️ to rosetta excellent customer service
This location is well kept, convenient to get in and out of, and the staff has been professional, friendly, and accommodating.
Naomi is the greatest! She does a great customer service that make us star renting here
Very professional and helpful
Naomi is great at customer service. There was a substantial price increase from June 2022 to July 2022, about $100 to $461 for a 10x30 space. She was able to knock it back to back to $356. The initial contact and financial rental process with Ashley in 2021 was very good. The location is ideal for my needs. So customer service 5 stars, however the rate increases not so much.
Again May 2023, I'm giving Naomi 5 stars for customer service. She made it easy to transition from the larger to a smaller unit as I did not need as much space. The facility is very clean, and all of the staff are helpful, so kudos to the entire staff and facility. Just note however that the price increases in the last year were excessive, over 40% !!!
Naomi was such a great help!! She really took her time with us and helped us look for one that best accommodate us!! We appreciate her patience, time, and kindness. Amazing customer service overall!! Thank you so much Naomi!
Naomi!!! Muchas Gracias!! Great service
Great place for storage. As well as the staff is friendly and amazing at assistance when needed at the time especially Naomi great place and very clean.
want to say thanks for the amazing help niecey you go girl
Denenia muy buen servicio esplico muy bien todo muy atenta muy buena
Niecey was super helpful and was able to help me set up everything that I needed. Come see Niecey if you need storage.
Came to this property. Good customer service. Friendly. Josie was awesome. I liked that they have security and clean property.
I had some problems with my initial signing up for a unit. But I had one of the employees by the name ofNaomi and site Manager Carla theyworked out the details theywerevery helpful and pleasant. They showed genuine concern for what was going on and ultimately fixed the problem. I left happy and willing to continue doing business with the company
Niecey has done an excellent job for the Public Storage company. She gave me great first time service. And she directed me in all the appropriate places that I needed to know. She deserves a 5 Star review.
Naomi was amazing when I came totally lost on sizes of units and what I needed. She stopped what she was doing to attended to my needs. She is the prime example of customer service!!!
Thank you Naomi for the great customer service you have given me and my son over the last year. We will definitely use public storage again! We were Super happy!
Naomi’s soo positive and her energy is infectious. She made my day brighter. Thx
The property was clean. Niecey show me the unit which was to my expecation. I would recommend.
Naomi was extremely helpful and patient. She spent the time to help us with our needs. She even had found our keys. We appreciate all her help. So glad she was here today. Better than anyone else that has been here. Thanks please keep her here.
n the other people we experienced here. Please keep her here. Thanks
Every time I go I am greeted with a smile and a wave. Really nice and very helpful.
Naomi was great nobody was here when we first came so we called and no one answered, within an hour she called back and got me set up and now I have everything I need. Definitely recommend
Naomi has helped me with opening the gate on the app and she was so patient with me and very kind. We should see more people like her in the main office . What a pleasure to do business with
NAOMI HELPED ME WHEN I VACATED. I HAD A GREAT EXPERIENCE NO ISSUE MY ITEMS WERE SAFE. I WAS WITH PUBLIC STORAGE FOR 1 YEAR AND NEVER HAD ANY PROBLMEA.. THE OFFICE AND MY UNIT WERE CLEAN NO RODENTS OR WEORD SMELL.
Niecy was very helpful, courteous and has very good customer service skills.
Nicey is the most helpful person I have ever met at public storage she took care of all my storage needs...5 star assistance!
Niecey megntic personalty and cooperative nature I really appreciate to niecey she provide a good customer service here
Naomi was very helpful & pleasant. She did not get mad when I was a little late arriving to pay for my unit. She made my check in experience an enjoyable one.
Naomi was very helpful. However, erental didn’t allow me to bypass the office. I only got the gate code and did not get the door code that I needed.
It’s crazy the Fairfield location has two workers that are there on time take your lunch is on time one is definitely Naomi let her handle all your stuff otherwise you’ll be waiting and waiting and waiting to even get into the storage
Naomi excelente customer serbise
Niecey is a very nice lady very professional I give her 10 stars
Naomi was extremely kind and helpful. She had the understanding of what I was asking for and found a way to get me what I need.
My storage is in the midwest but I
love coming to Beck in Fairfield because I love coming to see Naomi,
she is wonderful. I don't yuh
Great service Niecy and carla
Ms. Naomi and Carla were exceptional to work with. They told us everything up front, we really appreciated the transparency. The facility is clean and easily accessible. We’ve used public storage a few times in the past and we’ll continue to use them. It would be awesome to start giving veter/military discounts.
Chuy was great fast and friendly thanks you're great!!
Naomi excellent service, used excellent rental and worked perfect! Will rent from agian if I ever need one.
Naomi was very helpful and very sweet I have been with this storage since December 1, 2018
Naomi was very efficient and quick to help, she was sweet and caring to our needs. She answered every question in detail. Glad we choose this place to store our stuff
Naomi was very helpful to me, I don’t know what I would have done without her! She’s a real Sweetheart! ❤️
Naomi was really helpful with all the charges and fees
Naomi was Very helpful and nice !!!
Naomi is the sweetest! She made my experience nice and smooth. Naomi was also very easy to talk to. Thank you, again!
Great clean environment! Spacious dry units. Naomi helped us and was great! Highly recommend this location.
Naomi was extremely helpful and cheerful.
I would give ten if possible.