Public Storage Self-Storage Units at 1120 Huffman Road, Birmingham, AL

Rick was very nice and patient with me.

Rick was amazing. I went through several agents who were unable to resolve my issue . Rick handled within a few minutes. If I were able to give 10 stars he would definitely receive them

I’ve had the pleasure of renting space from here for some time now and it has been an absolute pleasure. The staff is very helpful and always available when needed.

Quite, friendly, and affordable! Rick was great.

Awesome job! Thank you

Rick was helpful.

Rick was great this evening!

Rick was helpful. Great service.

Rick is very helpful

Rick was excellent. He has been a great help.

Move in was great and easy !! Rick was so helpful with this process and kind . Definitely a change from my other past storage units from competitors . pay process was easy as well definitely recommend .

Rick was great 💪🏾

Rick was very helpful and took good care of me today

Rick was very helpful this morning. Public Storage has great customer service!

Yolanda was very helpful to me. She was patien solved my problem.

Rick was terrific today. PS gives great customer service!

It's hell trying to get someone on the phone for assistance. I've left 2 messages and not a call back yet.

Nancy and Queen is the greatest

Yolanda is great she helped me with my concerns and answered all my questions.

My mom finally got into a house but all her things are gone cos public Storage robbed her of them after she fell behind but was a customer for over 14 years not to mention how she had her unit broken several times and you people did nothing I hope all of you people rot and burn in hell taking from a 77 yr old woman

Do far so good great customer service

Affordable, clean and great management team that makes moving smooth and effortless.

I have to say I am glad I chose this location to store my belongings. Safe and secure for one. The management is very helpful and understanding. Was willing to go out her way to help. Thank you 👍

I'm trying to figure out if it's just me. I'm extremely excellent at minding my own business. It's cold and windy outside today. There's no one out at the storage, but me. I entered with my code at the gate. Minding my own business, sorting things in my storage. All of a sudden, creepy white female employee. Just pops out the blue. Don't even scare a black person, you might not like the reaction. Talking about she's looking for a co-worker. I know for a fact that, she's the only person working there at this time. Being all nosey, trying to look into my unit and see what I'm doing. I'm no fool. You employee supposed to rent out units,clean the areas, etc. Public Storage, do I need someone from your company to follow me to my unit or see what I'm doing in my unit? I've never had any of your other employees follow me to my unit before. I don't need anyone to know what's in my unit, but me. Or is this still that old, he's black and I'm white type of mess. You definitely need to have a talk with your employee. First off, that's dangerous for me. Being a black male. Cause once there's a Karen issue, someone overstepping their boundaries. And cops are called on me for minding my own business at my unit. That is always paid on time. I'll let your imagination fill in the blanks on that.

Very nice people and clean storage spaces.

The reps really worked together to make sure that I was satisfied .

I really would like to Thank Nancy she is A Rock 🌟 she is the beat very noce amd pleasant it was a pleasure meeting her she brighten my day!!!

Excellent customer service from Nancy, clean facility

Nancy is awesome very helpful!!!! Nancy is very nice and displayed excellent customer service skills. Storage units needed to be sprayed for begs, but the hallways were very clean.

Alex was a blessing, she was so patient, and helpful.

This has been such a tiresome process trying to find an affordable storage unit in such a limited time frame… BUT GOD! He led me to the Right place where I met Nancy. She called in the midst of me just making the reservation online and walked me through the process to help with an ease of mind. Then when I came into the office she made things up even easier and fast! Thank you so much Nancy, it was truly a pleasure working with you today and definitely a 5-Star experience!

Just a great company to rent a storage unit from

Nancy was great she kept calling me and making sure I was happy

Great service from staff on-site and over the phone.

Nancy is a great PM, super helpful. Would highly recommend this location

Mrs.nancy was great ! Very sweet and informative

Lisa is the friendliest employee I’ve come across. Great personality great sense of humor and very helpful. Five stars.

Just rented with Briona she's awesome!

Bre have great manners & provided excellent customer service to me yesterday ! She was very helpful In helping me figure out which unit would be best for my items. Thanks Bre we need more people like you that actually have positive attitudes about being at work .

It’s was good and Bri was very sweet

Briona is excellent! She was very knowledgeable and understanding. Thank you again!

Jakerria was a wonderful help with everything ! She was so sweet and did not mind helping me figure out which unit would be a good fit for my items. She’s a great example of how a public storage employee should treat there customers. I hope to see her around for a bit ! :)

BerAnna was very professional with a Beautiful Smile and Friendly attitude🤗👍

I visited the the public storage on January 15th and Talandria gave me excellent service and was very helpful

Briona was awesome thanks a lot

Briana was awesome and sufficient. Thank you

Briona has the best customer service and has gone above and beyond to help me!!

Come to this location for the best help! Alicia is super friendly and extremely helpful! She helped us get the best deal and even directed us to locations that had the best deal! Definitely a great experience :)

Jakerria was wonderful and help me out. A great lady at Public Storage.

Brian was very helpful and very professional. Would recommend her to my friends and family.

Jakerria is an excellent employee. She has great customer service!

Came in some days ago to inquire about a unit. Jakerria was very helpful and informative. She is a great employee and very kind.

Jakerria is a great employee and very helpful and professional great with people

Jakerria was very professional, curtious, and knowledgeable.

Briona was awesome! Thanks for helping me today.

Jakerria was really nice. She is a great employee

The manager Jakerria was the best thing tht happen to me today if it was for her letting me know my gate code didn't work because I need to pay I wouldn't have known I really do appreciate everything she have done for me

Briona was awesome with great customer service!

Briona

Briona is awesome and very helpful and knowledgeable! Thanks for the help!

Briona was amazing thank you for your help

Briona and Alicia was very helpful with my move-in process. Thank you so much!

Briona was very friendly and helpful. The overall customer service experience was great. I look forward to continuing to work with her these next couple of months.

Jakerria is really nice she speaks to me every time I come to my storage thank u for hiring a good Respectful employee

Jakerria had excellent service and was very kind with a great personality

I went in and spoke Jakerria and she was very informative in helping with my storage questions. I’ll most definitely be going back to utilize there services. 😊

Jakerria was great she helped me make my mind up on which size to go with and also I like her voice by the way lol.

Ms. Jakerria Thomas helped me out with a nice size storage. She explained to me about how much my storage will be a month and about the insurance. She was very kind. Thank you young lady.

Jakerria was really was nice and helpful when I was renting my unit. She has a pretty smile & is very kind

5 stars all the way!!! The customer service is great!! Deana at the front desk is the best!! She was very friendly and professional. She took the time to make sure that I was satisfied with my unit before purchasing and her friendliness made my experience even better. I will recommend this public storage 10/10! Deana is a great person for handling the front desk and providing great customer experience.