Public Storage Self-Storage Units at 2200 K Ave, Plano, TX

Manager is very friendly. Clean accessible inside and outside storage. Very clean would highly recommend!

I just cleared out my unit and had a great experience with Kim. She made the process so easy and efficient! Thank you Kim!

Was upset about being locked out at 8pm last night. Kim fixed it. Thanx Kim!

Kim was awesome helpful and very kind

Kim is the best manager. Just had to do a shout out to her. She is absolutely the most professional. She is busy but on top of everything.

Kim made renting our space easy. Efficient and friendly service.

Friendly and helpful! Thanks Kim! 5 stars all around!

Very clean facility. The property manager is always friendly and helpful.

I really recommend this storage. Environment is clean, people around was kind and nice. Especially the property manager Kim was really kind and helpful. Even I close my unit for work reason, I still want to go back and enjoy their service!!

Always provides excellent service!

Excellent facility, very clean and convenient run by Kim, a top rate property manager. You can't go wrong with this great Public Storage.

I rented a Public Storage unit recently in the Richardson area. I had questions about paying my rent in person at other locations closer to where I live. I was near the 2200 Avenue K location in Plano. Vanessa and Nick were there, and said some places only have the self-serve kiosks. I prefer to pay in person to a human being, and get a confirmation receipt printed out. Vanessa answered all my other questions as well when Nick was assisting another customer. They both were very knowledgeable, courteous, and professional. Thank you both! REVIEW ON AUGUST 6, 2024 I am a long time Public Storage customer at several locations beginning in the 1990's. All the employees I've met over the years have been very professional, knowledgeable, and courteous. Kim @ 2200 K Ave Plano TX 75074 is one of the best. She helped me recently, and numerous times for several years. Also, I met Kyle who assisted me with making a payment. Thank you both very much! Brian Kennedy

I had an excellent experience with Kim at Public Storage. She was incredibly helpful and professional, making the entire process smooth and stress-free. Kim’s friendly demeanor and efficient service are commendable. Highly recommend!

Rented here unit 105C and Kim was great! Recommend renting here

Kim is wonder and very pleasant, very clean location, overall outstanding experience

Miss Kim help. Great customer service.

The Team here at 2200 K Ave Plano is the best! Their always on hand. I needed a Dolly and the Manager Kim made sure I received the dolly. She always happy bubbly and very helpful. Great location!

Kim and her staff are great! Always helpful. This is also a clean facility. 😊

Storage is fine. The getting automatically signed up for insurance you have to cancel is really annoying and kind of shady. The storage center also closes right at the closing time and your code won’t let you in, which is odd, I haven’t had that problem before with storage centers.

got the half price deal and Kim took care of everything. Excellent customer service. She even loaded our storage space for us. Just kidding , but she did everything else in a professional and helpful manner. If the owner is reading this, please fix the threshold on the elevator. I dumped 2 loads all over the floor trying to push a cart into the elevator. Thanks!

Wow! I've had storage units at other places, but Public Storage at 2200 K Ave. Is just amazing. Kim at the front is one of the best at customer service. As with anything you set up by computer, there will be glitches in the real world. Kim absolutely solved every single glitch, there weren't many, with amazing speed. My unit was pristine and ready ahead of time- I was a day early - and there were ample carts that allowed me to get everything stowed in record time. My experience with Kim and this particular facility (2200 K Ave.) has been just stellar!

Kim is the best at what she do

Had a situation with moving from one unit to another at a closer location and Kim was super helpful! Would definitely recommend anyone to check out this location - customer service was great! Debbie was also very helpful at the Murphy location.

Rented a unit for almost 3 months. Very clean storage unit and friendly staff. Kim was wonderful and was available to help with all my needs. Will be coming back if I have to in the future

Kim was very helpful

Opened a storage building this past Sunday. Latasha was great signed me up fast. She explained everything to me and I got in on a great rate. She also let me run home and grab my own lock instead of buying one from her. She showed me a few units and it was fast and she had great customer service. The whole staff was great at this location. I have one note and its for the DM of the property. I think you should be able to price match the locks you have to have. You can get them cheaper other places I think if you priced matched it would allow you to buy everything at one place. Update They have increased the rent recently. I think my storage building rent increased 20 dollars a month. I pay almost 100 dollars up from 76. Update on 5-24-24 They have increased the storage rentals up from 76 to 100 then 120 now it's 167 dollars for a small storage building. They are just increasing prices every year for no reason. There is other storage building half these prices.

Great service with Kim

I want to personally say thank you to Kim for going out of her way to write an email to rectify a situation on my behalf. It may have seemed like a simple thing, but it meant a great deal to me. I also want to commend Kim for how she treats her customers. It is rare to find someone who is kind and goes the extra mile these days. Each person thus far has done the same. THIS is the difference that sets apart one facility from the next. Recognizing and applying the Golden Rule, honoring your word and client experience actually meaning something. This location should be an example platform for all locations. Kudos to 2200 Avenue K!! 👏🏻👏🏻👏🏻👏🏻

Tivon and Kim were able to get my monthly rate down down with great service

I have really enjoyed using the Public Storage at this location, as I have used PS at other locations and have found this location and staff to be very helpful and accommodating. The facility has always been clean, and well-lit. With the added features of having to use a personal passcode to get in and to use the elevator as well as the facility being completely monitored with cameras, I have always felt safe coming to my storage unit even when the office is closed at night. I would highly recommend this Public storage location and Kim for great customer service and storage needs.

Staff (Kim) was friendly and helpful. Location is well-maintained. Only negative was not enough loading cart availability.

Lost my wallet at this storage location on Saturday while helping a customer move some items out. The property manager Kim and Vanessa found it and were able to return it to me. They were very kind and honest. Thank you!

This is a great place to store your stuff. Kim is awesome. She’s courteous and professional.

I’ve had such a great experience at this location. I’ve had my unit since 2020! Kim is always friendly and super helpful with any questions or issues that come up.

Wonderful service!! Kim was polite and helpful, the tour and set up was fast and easy!! Facility was clean, secure, and accessible with dollies for loading assistance.

I have had a unit with Public Storage for going on five years at this location, and I couldn't be more satisfied. Kim is the embodiment of what excellent customer service is. She is consistently friendly, caring, and always returns phone calls quickly. It's comforting knowing I can always count on her.

Kim was awesome, answered all the question and her overall customer service was 10 out 10

Kimberly is such a joy to work with. She helped me switch to another unit, and came to my rescue several times since I was not familiar with the public storage system. She is well worth my renting from this particular facility

Jared was very very good. He explained it all. 5star

Had a great experience with Kimberly during my rental process!

Place is big. nice and amazing And kim is very helpful super friendly

Kim is excellent

Very easy to get set up very nice staff friendly and pleasant to work with thank you

Updated-- This is the place to rent if you need storage. Kim and Kyle are super helpful and Kim knows the layout of the place very well. Excellent customer service! The 1st review was done soon after I rented a unit- so far so good nice clean storage place with friendly customer service 👌

Was very upset when I walked though the door. But the lady who assisted me was very encouraging and uplifting. She was able to go above and beyond to help me get a storage unit at a reasonable rate. But most of all her kind and patient attitude made my day. Thank you so much! Hope to see you more often than not.

Was keeping our stuff at a storage facility due to a downsizing an apartment. Finally found a place that will fit our stuff and decided to empty it out. If ever in need of extra storage space. Will definitely come back.

Kim was absolutely amazing! Definitely ask for Kim.

The manager Kim is AMAZING. She has always been so professional and accommodating. Cannot recommend this public storage enough! 6 stars!

Very nice place… Lady was very helpful thank you

Great!!!

Kim is amazing! Whenever I have any problem or question about my unit, she is always friendly and patient. She goes above and beyond with customer service, and each time I’m happy to have talked to her.

After having a horrible experience at uhaul, I drove down to Public storage off 14th. Heather referred me to see Ms Kim the location off of K avenue as I needed a climate controlled unit. She walked me through setting up my unit, went through the whole process with me, showed me how to use the elevator, etc etc. Literally one of the best customer service experiences. She literally made this so easy and assured me that my things are safe & I feel at ease knowing she works here! Idk who needs to hear or see this but she deserves a raise for such exceptional service!

I have been a customer for 10 years, at a site that now operates with a kiosk instead of a person. However, I have found the manager at the storied location a few blocks south to be the best manager, best go-to person, and the most help. Her name is Kim. All these positive reviews are true. She has helped me extensively over the past couple of years. She has helped me with accounting issues and saved me money. If it weren't for Kim, I would have moved out last year. Thank you for helping me once again, at Little K.

Thanks Kim for taking care of us it was one of my best experiences at a storage my stuff was well taken care of and you were such a sweet heart...thanks I totally recommend

I came in today to move my services over to a new city where I am relocating and Kim was able to help me cancel my services here and guide me on the process! She has awesome customer service! This is Definitely a great Public Storage!

We have been so grateful for all the help that Kim and Armando have shown us during our move! They are a wealth of knowledge and information- Kim is amazing! She stepped me through some crazy stuff that happened on the website! Kim’s experience in navigating me through my rental was awesome! She needs a big raise! She is excellent!

Kim was outstanding and very helpful. She made me feel right at home. Definitely recommend.

I've rented at this location for years. Kim has always taken care of me and my family with all our storage needs. She runs a professional storage service - she ensures vagrants and over-night stays are immediately notified of the rules & policies and GETS them OUT. Thanks for keeping me, my family and belongings SAFE at all times. This location, under Kim will always be a place you can count on for great service, consistently clean and safe in all areas physically, ethically and professionally!!! Well worth the drive from anywhere if Service, Safety and Cleanliness is important to you!

Do Not rent from this location!!! Kim is very fake… She starts out nice to get the business, but once you have been there was a while, she shows NO interest or concern to help any more and she is also Very Rude and “ Short Temper “. She has been there for sooooo long that she thinks she owns the place! Many believe she should be fired and replace ! It’s time!!! Kim must Go! The facility has it problems… Mainly because it is run by Kim … This location need a new attitude and fresh face with a new manger to service the customers effectively, throughout the lease agreement. People pay good money.

I love coming here. I am a returning customer because everything is so clean. Six years ago I came here to rent a storage and I met Kimberly and she is the same kind, helpful and knowledgeable person I met six years ago. Thank you Kimberly for your expertise.

Kim was awesome! She answered all of my questions and was so helpful when I was in to rent my storage unit. I highly recommend this facility: very clean, safe, and friendly knowledgeable employees.

The lady at the front desk was very helpful and friendly!

We had a great experience at this location! Kim was very helpful and directed us to our parking, our storage unit, and helped with payment information. I would store here again!

Excellent service from Kim. She was very kind, patient helpful and professional. Was a great first time experience renting a storage unit.

Kim was awesome and very helpful setting us up with a new unit and showing us around. Very clean location, big elevators and plenty of hallway space!

Kim was AWESOME! Great service and super friendly :)

Good storage facility. Kim is an excellent manager of the facility and took great effort to find me a suitable storage space - greatly appreciated the assistance. Would recommend highly!

Kim was super nice. She was great with move in and move out. Had our stuff here for over two years and everything was great. Highly recommend.

Awesome service Kim I appreciate your patience with me you guys are awesome

No complaints, overall it’s a great place for extra things at the apt. One thing I advice the management. Check for damages before you rent out a unit. Mine had not been check I assume but was turned over to me with wire ceiling hanging down towards the end of my unit. Thanks.

Everything here is running smoothly with Kimberly at the wheel! Give her a raise!

Ms. Kim was awesome and went above and beyond to help me in my time doing business with public storage. If you have any issues she is on it and definitely does more than the average employee. I'll happily use public storage again if Ms. Kim is taking care of me!

Super helpful, quick, and kind customer service!

Kim was amazing with helping me and my brother out!

Kim here is absolutely amazing

Kim was super helpful.

Kim was extremely helpful and knowledgeable. Excellent service all the way around. Bradd

Kim was very helpful answered all my questions as this was my first time renting a storage unit ever. I wasn't sure what size, she helped me decide

Kim was amazing, she helped me get everything squared away. Great place to store your valuables.

I am a returning customer at this location at Kim is just awesome very helpful and there if you need her. I will definitely recommend this location to friends and family !!!

Adam did a gr8 job setting us up with 3 units. Polite. Helpful. Knowledgeable about all the security features.

Staff are not available when needed, nor are dollies, which are supposed to be, and they have doubled my rental rate since Jan 2019. And despite claims of "climate controlled", it was well over 80 degrees in there the last time I was there...probably closer to 85.

I was told, as were others that day, that they do not have enough dollies available for use, that the office is not open regularly during business hours, and Tara (district mgr) was no help whatsoever. She did not even bother to go look at any of the entrances for a dolly. They overcharge and underdeliver, and they are rude and condescending.

Kimberly was very helpful and made the sign up process super easy. The space is very clean and well lit.

We have had the best experience at this location thus far, and we have Kim to thank for! She has always been so helpful and truly cares about her customers. Consistency is key and Kim is killing it! Great follow ups with all inquiries and very personable. I know I will be a long time customer here. Thank you Kim!

*edit: 5 years later and my opinion has not changed - my stuff was in excellent condition the facility is still super clean and the staff is amazing. I would use this location in the future if I ever need it again! The facility was very clean and Courtney did a great job getting us set up. She was professional, efficient, and pleasant to work with.

Friendly and efficient! Just what we needed!

Kim was amazing!

Pros: -great app to open gate, doors, & elevator—especially for the Texas summer! -elevators have been fixed for a few months now -They bought ~4+ new large carts (for two of the side entrances I use): those really make moving in/out a LOT quicker, and having so many helps others are there -clean, climate controlled, several options of sizes -easy access a block off I-75/North Central Expressway -Pay for their $25 lock: it’s more secure than the cheap 2 for $20 ones I got at W-mart Cons: -I don’t recommend using the south entrance from Ave K (the one right by the side gate): the concrete ramps up & then down, threatening to scrap your underbody. Use either of the two entrances to the front parking lot just north of it and just drive to the gate. (That also gives you safe time to pull your phone out, start the app, and be ready to open the gate when you get to it.). (Just watch for walkers from the retirement home next door: they like to walk in building’s shade in the morning.) -Hope he elevators don’t go out again (maybe just pandemic supply chain delays?) -Be a good tenant and out the carts back in the inside entrances when you’re done with them, please?

Kim was very helpful in moving my unit to a smaller unit. Saved about 50% on all that extra space I wasn't using, and they can rent out my old unit for 20% more than I was paying for it haha. Thank you for your help Kim!

This location has THE BEST people. Kim, the manager, and her staff are extremely professional and thoughtful. I have a long list of things she has done to help The Campus of Care Global Healthcare Corporation. But yesterday, Kim helped us tremendously. We left a pole with wheels outside our storage unit and she thought quickly. Instead of tossing it out, she held it in the office thinking that it belonged to us. She knows her clients and we appreciate that. Our research institute supports women and children, and the units are used to house diapers, wipes, formula, sanitary products and medical supplies. In this pandemic our work has proven to be most necessary. Kim saved us from having to order a new leg for the steel shelves. Thanks Kim for a job well done.

Kim at public storage was super helpful! I made a little mess and she offered to help clean it up. Thanks Kim! O

Number one place

Kim and Adam Are awesome and good help They are good people

It was Kim who brought us here, with her endless patience to our questions. Unlike others, this facility is air conditioned, fitted with sprinklers, and regularly patrolled, so we hope that our precious belongings are safe. Kudos to Kim and Adam!

I have had a storage unit at the 2200 Ave K Public Storage for nearly ten years. I am always delighted with the customer service! Always Helpful! Kim and Adam are always ready to help and provide truly friendly and professional service. Thanks guys!

Kim always greeting me with a smile and good service

I would recommend renting from this place for anybody who won a great storage with an awesome location and Kimberly and Sally are the best to talk to and very knowledgeable when it comes to the unit you will need. and any special pricing that they have available these are the go-to girls will definitely do business again.

Second time renting here and kim has always been super helpful! Definitely recommended.

I used this facility for 7 years. The staff was always friendly, helpful and professional. I remember receiving a personal call making sure everything was okay with my unit. One year later, I return to find the manager, Kim giving the same wonderful service.

I want to give a big shout out to Mrs.Kim!! Every time I come to my storage she is always so nice, friendly and very helpful. The entire staff are so pleasant and they always greet me with a welcoming smile. I'm glad I chose this Public Storage.

Kim does an outstanding job to help us with every issue we have and help us solve our storage needs! Thank you for your outstanding customer service!

Much lower price! Needs lighting in 10x20's. I originally thought this PS location went up $170/mo. My mistake. The PS on Audelia went up $170/mo. We moved out of that new shocking price increase. People are getting pushed around lately by rude rent gouging. Not the "America" we want. Disrespectful. Bring your own 4-wheel cart, & your own 2-wheel hand truck. These are often stolen from PS, so...2200 K Ave is nice.

Someone stole all of the dollies that public storage provides for moving. They have not replaced it and is extremely inconvenient. I'm paying way too much for storage space that has no way to move.

My day begin with an eviction so the day was going by fast at all... However I was very happy to get my things in storage....the process was very fast and simple with Kim help... Great Customer service.

I just moved out of PS after finding a home, but must give a shout out to anyone looking for a professional, friendly, and efficient experience. Kimberly took care of me from the start and saw me off at the end. Showing people you care matters. Thanks for showing me that some companies still "get it."

Kimberly at public storage has been in All Star she goes above and beyond communicate me when I'm going through difficult times and trying to keep my stuff with my deceased mother has had stuff in storage here for many years she goes above and beyond to make sure I don't lose my stuff you guys get paid and everything else I would definitely hire her and any family member that needed something is there like her thank you good

Kim was absolutely awsome.

Kim is the best!! She helped me so much. The facility is extremely nice and clean. Thank you Kim and Public Storage.

Excellent customer service provided by Kim. Took time to help me find just what I needed.

Great staff. Clean facilities. Good location. Rents are pricey; but, with climate control, pest control and quality units, it's worth the extra pennies. The one MAJOR negative is they don't have hand trucks. They NEVER have carts available; NEVER!!! Bring your own flat bed hand truck.

Kim. You are wonderful. I’d like people to know what true service is and you, Kim, are it. I had a crisis situation that needed immediate attention. Though she was busy with a few other things, she handled my situation with speed, accuracy, courtesy, and compassion. I put the stress on her and she handled everything with no sweat and a great deal of professionalism. Thank you for your hard work and dedication. Truly thankful for you.

When I was searching for a storage building i came across Public Storage and the process was very quick and hassle free, I booked a reservation looked at the units and then I picked out the one that was best suited for me and my belongings. Thank you Public Storage