Some of Our Top-Tier
Security Features
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Electronic Gates -
Video Recording -
Controlled Entry -
Well-Lit Facilities
Find Storage Near You
- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
- No Obligation to rent
- Trusted nationwide since 1972
- Convenient Access hours
Public Storage Self-Storage Units at 2513 Ranch Rd 620 N, Austin, TX
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
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5'x5'Online only price$ 14/mo
Small 5'x5'- climate controlled
- upstairs access via elevator
$ 14 /mo $ 17Best Price Label+ one-time $29 admin fee
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4'x4'Online only price$ 14/mo
Small 4'x4'- climate controlled
- upstairs access via elevator
$ 14 /mo $ 16Best Price Label+ one-time $29 admin fee
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Convenient Locations -
Budget-Friendly -
Advanced Security Features
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5'x10'Online only price$ 26/mo
Small 5'x10'- climate controlled
- upstairs access via elevator
$ 26 /mo $ 36Best Price Label+ one-time $29 admin fee
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10'x7'Online only price$ 39/mo
Medium 10'x7'- climate controlled
- upstairs access via elevator
$ 39 /mo $ 52Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 45/mo
Medium 10'x10'- climate controlled
- upstairs access via elevator
$ 45 /mo $ 60Best Price Label+ one-time $29 admin fee
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5'x15'Online only price$ 48/mo
Medium 5'x15'- climate controlled
- upstairs access via elevator
$ 48 /mo $ 63Best Price Label+ one-time $29 admin fee
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10'x12'Online only price$ 57/mo
Medium 10'x12'- climate controlled
- upstairs access via elevator
$ 57 /mo $ 76Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 61/mo
Medium 10'x10'- climate controlled
- inside unit
- 1st floor
$ 61 /mo $ 82Best Price Label+ one-time $29 admin fee
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7'x20'Online only price$ 86/mo
Large 7'x20'- climate controlled
- upstairs access via elevator
$ 86 /mo $ 115Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 87/mo
Large 10'x15'- climate controlled
- upstairs access via elevator
$ 87 /mo $ 116Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 112/mo
Large 10'x15'- climate controlled
- inside unit
- 1st floor
$ 112 /mo $ 149Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 179/mo
Large 10'x20'- climate controlled
- inside unit
- 1st floor
$ 179 /mo $ 238Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 212/mo
Large 10'x30'- climate controlled
- inside unit
- 1st floor
$ 212 /mo $ 282Best Price Label+ one-time $29 admin fee
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
Just some of the security features you can
expect at many Public Storage locations.
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most trusted name in self-storage?
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Austin Storage Units on North FM 620 near Lakeway
This Austin storage, is easy to access from the Hudson Bend area near Lake Travis.
The all-indoor climate controlled units facility is a great option for families on the northwest end of Austin, Lakeway city and the community of Hudson Bend looking for a wide range of storage sizes.
With the Sail & Ski Yacht Club Marina just two miles away, sailing enthusiasts can store their equipment in a 5x5 unit for easy in and out access on their way to enjoy the waters of Lake Travis.
For team managers training young athletes at the Avila Creative Soccer-Lakeway or at Cheer Athletics Austin centers, a 5x10 unit is a great option to store equipment between sessions.
Families looking to build a home gym in their garage can free up space by storing large appliances, seasonal items and even canoes in a 10x10 unit.
This Public Storage is open seven days a week. Visit our website to learn about our eRental program and contactless moving..
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 366)
Thank you Mary for helping me pay my storages in Houston , much appreciated..
Needed a storage at the last moment and Mary was so helpful. Got a very good deal. Thank you!
Want to give thanks to Mary. She was a big help getting me a great deal on a storage. Definitely recommended this place to my family and frienda.
Thank you Mary for the Excellent Customer Service you provide today
The manager that helped me at the Lakeway store, Mary, is a professional and very knowledgeable. Always has the store looking nice and clean.
Mary did a great job helping us with our storage unit!
Mary is the kindest and most personable employee by far.
Thanks You Mary for your patient and for all your help much appreciated.
Mary is very kind and helpful. Makes me glad we chose this Storage.
Very helpfuland courtesy. Made it so simple.
I have 2 units here and couldn't be happier! We don't come often but when we do, we always say hi to Mary and she's always smiling and ready to help! It's affordable and clean, which is what we were looking for!
Great place. Friendly staff. Very clean. Thank you, Mary, for all your help.
Thank you Mary for great customer service.
Mary , was very helpful and assist me with everything I needed to make my move in smoothly. I felt very welcomed walking into public storage today. The Lord bless her for her service and an overflowing of growth in her life.
I really appreciated the fast friendly response and service. Mary is amazing, I needed help and she did just that. Was a great experience and I would recommend this location. Above and beyond which I am out of state I forgot to lock my unit even though it was a inconvenience for me to travel back to Texas from Mississippi, I had no option until she called and got it unlocked. Thank you very much God Bless you and your family.
Mary was great this morning. Very friendly courteous and prompt. Made renting the unit very easy. Highly recommend the Lakeway location.
Customer service was nothing short of amazing! Thank you, Mary!!
Couldn't be happier with this place. Affordable, clean, well lit, carts available. Mary was very kind and very patient. If I could give it 10 stars, I would.
Mary is awesome! She was super helpful!! The property was clean and well lit. Definitely recommend to my friends.
Excellent service. Mary, the lady working at the desk, was very sweet and helpful.
phenomenal service. Having never gotten a storage unit myself, working with Mary was a pleasurable and painless process. From helping me to find my unit, as well as assisting with some refund issues, she was great. Thank you, Mary.
Thank you, Mary for amazing service that you provided me on my storage. I highly recommend anybody to come to Public Storage with high-quality service.
Love our extra space, excellent customer service and easy access, very affordable and perfect location for our commute, climate controlled and so clean, very pleased❤️
Public Storage in Lakeway is amazing. Mary was very helpful and answered all my questions. Mary is amazing!!!!
The place is very clean and safe. Everything was accessible via mobile phone (app). I like the convenience of using the Public Storage app to access the building. Mary was helpful and kind.
Mary was helpful when I had an issue with my reservations. She was very sweet and kind. Mary showed me the unit and was very patient with me. Thank you, Mary! I highly recommend this place.
Mary was the store manager at the time of my visit. She was very respectful and kind. She fixed the issue my Dad was having when he reserved a unit and was able to resolve the issue without any problem. Thank you, Mary!
I absolutely LOVE MARY FROM PUBLIC STORAGE SHE IS ON TOP OF HER GAME SHE WENT OUT OF HER WAY TO SEE I WAS PROPERLY CARED FOR AND MY SERVICE FROM HER WAS FIRST RATE ! I love public storage and the communicative staff they are helpful, and accommodating and make your experience personal and exceed all of your expectations ❤️🙏✅
They provide with such great and upmost attention to detail in their customer service, and i would definitely recommend Public Storage. I also like to thank Mary and Lori for all their kindness and help with anything having to do with my storage account.
Mary was very patient and helpful. She made the sign up process easy and understandable.
Mary was very helpful and friendly! Thanks Mary for lighten the tense mood of moving.
thanks, great customer service!
Great service!! Mary is very helpful.
Mary is amazing so glad that I use this storage facility. She keeps everything pristine and just a bubbly personality. You won’t be disappointed if you chose to store your personals here
Won a storage unit that was auctioned off and Jen was able to help me out today and answered all of my questions! Very sweet!
Brandon was very helpful when I first rented there a couple years ago. Then after my code not working 5 different times and the elevator not working several times, and customer service sucking several times, I left. Brandon became super lame on helping, just flipped to ultra negative every conversation. Not to mention they don't guarantee the price for any length of time, they can raise it per 'market conditions' any time.
Maria was incredibly helpful and had an amazing personality. thank you maria!
I can tell Mary is a good 1, when I parked she came out and greeted me introduced herself and welcome to the property, even though it's brief the customer service was excellent and that's something I really appreciate.
Had a great experience with Mary! Thank you for your great Customer Service.
Thank you Mary for all the help. Could not have done this without you
Mary was so pleasant and helpful with the set up of my unit! I look forward to working with her.
Maria excellent work and attention !!
mary and brandon were some of the nicest people i've ever dealt with. thank you for your help and conversation.
Brandon was super helpful and the storage units are very clean
Brandon was SO knowledgeable and helpful. I totally recommend this location. Never had an issue!
Mary has been the most helpful! She is a kind soul and ver reassuring person. Great service!
Great rates for well kept storage space.
Well I was having a bad day until Mr Brandon Butler took care of things and made it easy. He was so so professional and kind and patient. Thank you Mr Butler for your smile and for your hard work ! We need more people in the world like you!this young man is so pleasant
Elevator to the second floor will not work at the Lakeway location. I have tried many times and this needs to be fixed asap!!!
Great customer service!
I just wanted to do a shout out to Mary at my Public storage in Pflugerville on Wilke Lane. She always goes above and beyond for her customers so I just wanna give her a shout out to say thank you!
The manager was extremely helpful and jump started my truck. Excellent customer service
Had this unit for a year and no problems! Temp controlled so your stuff stays cool! Brandon at the office is super nice and helpful!
Brandi was great he was helpful.
Brandon your the best public storage is very fortunate to have you!!
Sunday 7/28/2024 Mary you were a great help and very cheerful, public storage is very fortunate to have you as an employee!!
Mary was a giant help on fixing a mistake that happened with my reservation. She was very nice and quick about it.
Third time renting and as always a wonderful experience . Brandon and Mary are both so helpful , I can't say enough about how easy and painless they make move in and move out .
This location is awesome, everyone was helpful, Mary in the front was so sweet!
Mary was great at helping us attend to our garage and get things out quickly
Brandon goes above and beyond and has greaT customer service that can’t be matched very nice young gentleman keep up the great work.
This Public Storage is very well kept! Super clean, and the A/C is cold! Come here for your storage needs!
This experience was perfect! I had my things in a storage unit here for 9 months. I’d recommend getting here early so you can take advantage of the carts they have available! Mary in the front office helped us greatly with the move out by keeping the door open for our movers! Highly recommend!
Brandon was great with the service
Brandon was great made this whole process easy for us
Stopped by Brandon was a great help and got us in and out quick
Brandon was great!!!
Brandon was extremely helpful, polite, and provided excellent customer service!!! This storage facility is clean, easy to access, and well managed. Would definitely use again.
My first month my storage unit got broken into. Bunch of stuff stolen, no help from Public Storage. The insurance they push on you is pointless and more of a hassle. Looks like I had over $6k of items stolen and there isn’t anything that can be done about it.
I specifically paid more for this storage unit because it was advertised as a safer place but it’s not. I found out there’s been multiple other break ins here recently. Cameras are not everywhere so thieves can easily go around the areas where the cameras are and not get caught.
If you want your stuff to be safe then don’t store your stuff here.
Great Customer Service Brandon!
Thank u Mary for ur help
Keep up the good work
Brandon, super nice guy. I met a lot of storage facilities managers, he is the best. Ask for Brandon if you need storage this location
Great service
Mary hutera
Good service, thank you
Elevators did not work and no staff on duty
Mary was lovely and helpful! Nice units.
They keep raising the storage unit rent way too much!! It’s a nice facility for a month or two, but if you want it longer, you will keep paying higher rent. They don’t care at all about existing customers and only offer discounts for brand new customers. So disappointing. They need to work with existing customers.
I've never had a problem getting in or with the elevators or lack of carts. It's a nice modern facility in a safe area, and access to each floor is controlled via the elevators to make sure you belong there. Climate control is good. My only problem is with occasional price hikes, though it's been quite a few months since they last raised the price for me.
AVOID - Originally rented here when it was a different company, then Public Storage bought them out.
HUGE price hikes, and they just announced another one of around 25% (not 4 or 5 %, around 25%)!
NO customer service anymore. Nobody on property, one elevator is ALWAYS broken, one door ALWAYS broken, people "living" in some units, and rarely ever ANY carts available (used to be plenty, but now they're all missing, all the time).
I have NEVER had a good experience with Public Storage, and would never have rented here had I known they were going to buy the location. They have one of the WORST reputations in the industry, and for very good reasons.
Moving out ASAP, and I suggest anyone looking for storage to just go a half mile down the road to one of the other places (avoid if at all possible).
Access Doors are broken many times and unable to access. Just spent 45 minutes trying to get in. Phone number goes to a call center in the Philippines. They were unable to call anyone here in the US. They had to leave messages. We have had theft of our property from an adjacent storage unit, they unscrewed to flat bar at the top and stole our Bike. Manager said he knew who did it, but they were unwilling to help us. Beware of this property. if I could give it a negative number I would.
Either the door or elevator is going to be broken. Price keeps going up every couple of months. No one is ever at the office. Timer limit on the lights is ridiculous. Won't even partially refund you after you move out. Absolutely hate this place.
REALLY gone downhill since Public Storage took over. Rarely do both elevators work, there are NO carts any more (all stolen or left in people's units), and NEVER anyone on property to help with issues any more! All "self service" with nothing getting fixed. AND prices have skyrocketed every chance they get! Prices go up, service goes down. Very typical for Public in many locations. Never would have rented here had I known they would be buying it out, as they have a long track record of this kind of poor service/high pricing...
There are plenty of storage places up here, so do yourself a favor and shop around. Even if you get in here cheap, the rate will jump a LOT very shortly, and good luck moving your stuff in or out, especially if on the 2nd or 3rd floors...
The price is good and that's about it. There is no on-site property manager. The property manager does not call you back. He won't show up when you schedule a meeting either. When you call to complain, no one calls you back. There are only 2 carts for the whole building. It took 5 days for the door to be repaired. They mention 24 hr video surveillance, but they weren't able to tell me who tried to break into my unit. Soooo buyer beware.
Can never go wrong when looking for storage. Clean facilities and easy to maneuver / access.
POORLY MANAGED, LACK OF SERVICE, THEFT OF GOODS AND SERVICES.
Clean and convenient
I walked into this Public Storage facility where I have been a client multiple times and I was happy to see how professional and patient Brandon is; he was dealing with a very difficult person on the phone and managed to stay calm while I was going nuts listening to the person on the phone just being completely clueless of what Brandon kept explaining over and over.... Brandon managed to get off the phone and still greeted me with a smile as if he just didn't have a client on the phone pushing all of his buttons! Thank you Brandon for letting us customers know you care!
Great location and Brandon was a huge help!
Brandon was extremely helpful and communicative from the beginning. He was very professional. I will definitely be returning to this location for my storage needs because of Brandon!
Brandon was so helpful. He guided me to my unit. Showed me everything. Brandon even helped me load stuff up. Great place.
Thanks for making my move into the state a welcoming one. I appreciate the time Brandon took with me to make sure he answered any questions or concerns I had and went above and beyond building rapport with my family. We know we are leaving our stuff in great hands!
Very helpful and convenient and the gentleman who works there I believe his name is Brandon if I’m not mistaken very courteous and extremely welcoming I feel very comfortable utilizing your facilities.......back just to let you guys know I appreciate the consistency I feel like you guys know me personally at this point which a great thing....and glad to see mr Brandon still going strong great guy keep up the good work
Best Public Storage Unit in Austin Yet and great customer service from Brandon Butler
Brandon great and he special for what he does. great customer service and great people person.
Brandon is always super helpful, even when dealing with obstacles at this location. Someone renting a unit apparently broke the entrance door a few days ago and the remaining entrance door was broken last night. I was having a hard time moving something out because the door has to be propped open. It’s not fully open, but Brandon helped me!!
I want to take a minute to provide some feedback on one of the employees we have had the absolute pleasure of working with, on more than one occasion. Brandon is AMAZING! If every customer service interaction I had in my day to day was with a person that had the same values and understanding of the importance of the overall client experience like Brandon does…the world would be a better place! He is extremely personable, helpful and always seems to bring a little sunshine to every interaction. This is your model employee…Brandon, you are a shining light and we appreciate all you’ve done to better our experience with Public Storage!
Mrs. Menard
Just jack up your rent every year after being a long term customer . F these guys. Hope they go outta biz lol. Don't get scammed by them
Just rented a storage at this facility.
The place is very clean and the staff is professional, courteous and knowledgeable, both in person and on the phone!
Victoria was a pleasure to deal with,
she was very helpful and made everything easy and fast!
Thanks
I have always used Public Storage for my storage needs. NEVER have i dealt with a location this bad. I came in and made a payment on June 16, 2023 at 10:51am for $21.64 to have my locks changed as i lost my keys. I was told by Brandon that their locksmith would be in on June 20th or June 21st and i would get a call that day to get new keys. After a whole week of calling, now on July 3rd i finally get through to someone in the office and they tried telling me that they do not have a record of me filling the paper out or making a payment. I work for a law firm, i have seen a lot of crazy messes but this is extremely unprofessional and quite outrageous. Looks like i will be switching locations as this one has no regards to the importance of communication and organization.
Brandon was great from all 3 of my units very helpful always goes above and beyond.
Yet again i must say brandon is an excellent worker, as soon as i entered the lobby he remembered me and greated me by name which in itself is very impressive and always is customer service skills are second to none, once again thank you brandon for being an excellent representative for public storage.
Let’s just say, the name shouldn’t be public storage it should be BRANDON’S PUBLIC STORAGE. He is very much professional, has incredible customer service. Brandon is just an awesome individual
Victoria was a huge help an very friendly. Great experience at a great facility with a great person. Thanks for helping an making my time go fast an good there.
Very clean! And great price
Brandon has done amazing job with helping me with any situation I bring up to him. Sucha helpful, kind, and ambitious person. Public storage is a better place with him as manager. Promotion is needed here.
This is one of the best storage units we have ever used. Brandon has been helpful from the very being. From checking in on us before we solidified the unit, to the moment we arrived and we’re having issues with the code. This being said he’s a very personable employee and that makes a world of a difference!! I would recommend this company to anyone.
Extremely helpful great and friendly staff
I couldn’t ask for better!!! Helped by Brandon
Thanks, Brandon, for all your help!
Great job do great work
I had an amazing experience. Brandon was very knowledgeable and friendly. Will most definitely be using this public storage again in the future.
Well as you can tell from the reviews, WE all love Brandon. I have had storage units my entire life and have never new that name of the attendant working at them. First off the facility is always clean and in great shape. Plenty of parking and carts. Back to Brandon. He knows his customers and is always helpful and nice. He takes time out of his day to make sure his customers are happy.
This strange place is nice and the employees there are respectful and very polite.
كويس وكل حاجه واسعه وتمام
Brandon was extremely helpful and communicative from the beginning. He promptly followed up regarding my online reservation and when my plans had changed, he made the process completely seamless. I will definitely be returning to this location for my storage needs because of Brandon!
We had an absolutely seamless move in today with Brandon! He was so helpful and friendly, and went out of his way to help meet our needs. I would recommend this Public Storage location to everyone!!!
Brandon was more than helpful. He was very kind and courteous. I was in and out in no time !
Storage is clean and Brandon is amazing very help and friendly.
Brandon was super helpful and kind! Thank you so much!
Brandon was amazing.
Great customer service. Went above and beyond to help me move
brandon was great and very helpful
Brendon was great! So helpful, great customer service 😃
Incredible service, will recommend to our friends and worship family. & Thank you Brandon for going above and beyond.
Have great staff friendly service and great communication skills Brandon is a stand up guy
Brandon is very knowledgeable and was a great help to ensure we got the perfect unit for our needs with no pressure! He is a valuable asset to company!
Service was outstanding. Mr. Banks was very kind and helpful, also very informative. I recommend using this storage to anyone that loves Great service. Will definitely be using this one again.
Brandon was incredible to us while we were there. He's a really great representative of your company. He made a really difficult process a lot easier through his kindness and helpfulness.
The rate went up with one month notice. No one is ever at the front desk or answer the phone. They moved the carts inside the office. I kept knocking. No one. Had to move all these boxes to my unit one by one. Really frustrating.
Brandon was so helpful with my move-in. He is very communicative and a pleasure to speak with!
The facility is very clean and well maintained, you can tell the staff really care
Brandon is excellent at his job! I'm thankful he helped me, I was truly satisfied!
Brandon is 👍 great.
Brandon is as very helpful
Brandon is Awesome!!!!!
Came to Public storage to help my buddy move and Brandon on front desk was one of the friendliest dude and the nicest guy ever!!
Brandon was very quick it took one minute got me In-N-Out
Brandon was great, very friendly and helpful. Makes me even more excited to have gotten my storage unit at this location. ☺️
Brandon and Aurora was HELPFUL and QUICK THE BEST EVER.
Brandon is great
Perfectly clean and great staff!!
Great customer service! Brandon has become my new best friend! Very moderate and great at communication. I'm going to make them my bestfriend
Brandon got me in and easy. Awesome to work with
Great place to store your stuff!
Brandon was great quick and easy
The manager Brandon is top notch, got us in and out in 10 minutes very professional and proficient 10/10 best service. The place was very clean and Presentable.
Brandon was a five star Operator very professional and Attending got us in and out in 10 minutes 10/10 best service. Thanks keep up the good work. I’ll be sure to tell people about this location
Brandon is amazing!!!
Exelente servicio y lugar
3 days into renting at this facility and they are already my favorite location I have ever used. It’s super clean, there are a ton of carts and a convenient location! My phone died and CAR died at the same time and Brandon was pleasant and helpful and made the stressful moment small potatoes!! I highly recommend this location here at Lakeway!!
Brand new,Real nice inside, occasionally a homeless walks by pretty common on this side of town
Brandon really helped me out when I checked into the wrong storage unit. He was able to pin point the exact unit and my stuff was all well and safe. The team here is extremely patient. Will highly recommend.
Brandon was so kind and very quick.
He helped me with every question and answered it very thoroughly.
Brando was helpful and kind thank you once again.
Brandon is AMAZING at what he does. I came into the office he helped multiple people in office and got me signed up so quick. I love the way he takes PRIDE into his work and it definitely shows. Thank you again Brandon
Brandon was absolutely wonderful a true asset to the company and property smelled like pine sol and cleaning products
Brandon was amazing to help me with resolving access issues at the Bee Cave location even though he was at the Lakeway location. I was able to unload stuff and return my Uhaul truck on time.
He puts customer service at the forefront.
Brandon quick and easy and awesome
RJ was super helpful and friendly! He helped me find the perfect unit for me and as well assisted me with all my needs. I appreciate you RJ!
RJ was super helpful and made it easy to navigate the space!
Brandon from the office was super helpful and the facility is nice/easy to get around!
Brandon was awesome!
Brandon was amazing. Great customer service and explained process very well.
Brandon was quick and easy.
Brandon was great!!!
Brandon was great
Brandon was great
Brandon was so helpful getting us all setup with our new unit! After we booked online we had some weird things happen with our mobile login access that he was able to fix right away!
Brandon went above and beyond with his customer service skills to help me accomplish a difficult move from long distance, with help from friends who had never been to the facility ! I could not have done this without the extra time and compassion he exhibited. He returned every call promptly, and was always cheerful, encouraging, and gracious. This is the kind of employee that make a company.
Brandon was great and extremely helpful. We are glad to have his help in the multiple times we have used this facility.
The last time I had to get a storage the experience was horrible. From the location, the people that worked in that to the actual unit itself. So this go around I was skeptical, felt like it was going to be like that this go round. I was wrong (and that’s really hard for me to admit lol). The manager Brandon was cool and professional. I told him about my previous experience with storage units and he assure me that this time will be different. He was 100% right. I just moved everything out of my storage but if I were to ever need one again. I’m going back there if Brandon is there.
Brandon was great couldn’t ask for anyone else he is absolutely GREAT at what he does. Very helpful, nice and the property was clean
Brandon provided excellent service and was very helpful when I visited. I’ll recommend this location to anyone in the nation
This young man is fantastic!!!! He ia so polite, professional, so knowledgeable. This young man has Amazing customer service!!! He was a raise!
Brandon was friendly, fast, and very helpful!
Nice and clean location…Brandon was very helpful and able to answer all my questions…thanks 🤗
RJ was extremely helpful and patient with me. I needed a new unit switching from a larger unit to a smaller unit and he was extremely helpful!! Thank you R J
RJ was extremely helpful to me today. PS is lucky to have him as an employee!
Justin provided friendly and efficient service.
Brandon was so helpful when our code wasn’t working. He’s been pleasant on this very hot day.
Brandon was very helpful with my move in today. He is very professional and goes out of his way to help.
Quick easy and fast
Brandon was quick and easy
RJ checked me in and he was extremely polite and helpful. Nice facility. Plenty of room. Clean.
Brandon was quick and easy
Brandon was very helpful and efficient.
Brandon was super helpful and explained the process and storage unit so effortlessly definitely took some stress off our shoulders and helped us find a promotion!
Brandon was very helpful and service was great!
Everything went great. Brandon was friendly and very helpful!
Brandon was very helpful. Nice and easy.
Brandon was amazing! He was swamped today, but still had a fabulous attitude while showing me units and helping me out!
Brandon was super helpful and accommodating! Helped us select the best units with a smile!
RJ made me feel comfortable by answering all my questions and letting me know to call back if I have any more. He was very informative and welcoming!
Brandon gave me a tour of the building, showed me my unit, and explained how the loading process works. He was friendly and assured me they would take care of my needs.
Thanks, guys :-)
BRANDON🤘🏼 Was helpful
Brandon was very helpful, polite and efficient, would recommend doing business with him!
Brandon was very helpful and answered all my questions
Brandon is best!!!!
He is kind and friendly.
Brandon was very helpful! Great staff
Brandon went over and above today for us! He is a gem to have as an employee in customer service!
Brandon was extremely helpful and patient with me. We reserved several units and he walked me through the process and answered all my questions gracefully. Even when I called back several times to ask more questions, he was so kind and never made me feel like a burden. Thank you so much Brandon! You did amazing!
Brandon is the best
Brandon was very helpful he's great at what he do
Had the greatest experience with RJ at Public Storage Lakeway. He went above and beyond for me and I won’t forget it! Thank you!
Clean and friendly place
I’ve had three units here since 2018. In addition to being a convenient location, the great service and a clean facility keeps me here.
Brandon the property manager has a great attitude and helped us thru the process, he is a great asset for Lakeway public storage. Great customer support!!!
The storage location is clean, safe and well-maintained. Brandon is always friendly and extremely helpful. He takes great pride in his work and in assisting his customers in securing a rental unit. I cannot say enough about the customer service that he offers. I would highly recommend this public storage facility
I reserved and paid for a unit online. When I went to the office about an hour later, Brandon told me my unit was ready - lock, key and all. Very easy rental process. And Brandon was great to work with. You can tell he takes pride in his work - he was so nice, helpful and on top of things. The building was super clean. Brandon is the rare person these days who actually works hard and CARES about his work.
Brandon was super helpful. Excellent customer service. Thank you!
R.J. Is awesome! We called on our way out to the unit to set up our account and pay and didn’t realize they were about to close. He was so kind and helpful and offered to stay and wait for us. He showed us the unit and even stuck around to make sure there weren’t any issues even though it was well past closing. He called back the next day to make sure everything went smoothly. Great customer service and love the app feature of public storage!!
Brandon was great and helped and friendly
Very clean and safe, and there are cameras everywhere. The only concern is that they almost never have anyone in the office but I guess everyone is short-staff right now
RJ and Brandon were great! Made moving from the Public Storage in Garland a snap.
Justin was amazing! Divorced or have a crazy ex, get your storage unit here.
Justin was so helpful and friendly
Super glad I went to this location. Brandon delivered great service was professional and helpful. Definitely recommend it, you will not be disappointed.
Brandon was great! thank you so much for helping with my situation!! I greatly appreciate it
Brandon was a gentleman, very friendly, and gave me some help advice all in all the experience there was amazing usually when you go into places like this you expect poor service but here you get the best 10/10
Brandon is always friendly and polite every time we are there. Lovely meeting him and chatting while our accounts got set up and he was always helpful every time we stopped by. He always gave great customer service and he’s so personable. He’s well mannered and very professional too. This place is very clean and maintained.
Brandon has unbelievable great service I would recommend any and everyone to him.
Brandon was super nice, and helpful with everything I needed. Great customer service.
Brandon was the most helpful employee by far. Made my experience quick and efficient thank you
Justin and Brandon were great
Friendly and quick
Thank you for your patience
Brandon did an excellent job explaining details about my move out date etc… he is a friendly guy with great customer service.
Justin was wonderful! Be sure to download the app as its super conventions. Would highly recommend this Public Storage.
Justin was awesome!
Quick, easy, and convenient to get setup. Justin was exceptionally helpful.
I've been a customer for a while now. The prices are fair and the location seems pretty safe and secure. The front desk employee is pretty cool, too.